Two recliners. Cant wait for them to be delivered. Great store and staff!

Great prices, great services and great people. Highly recommend!

Bought a queen mattress set here had it delivered to a friend as a gift he was extremely satisfied with it thank you nea for your help

We purchased the sapphire cool phase King and we are in LOVE! It’s amazingly comfortable with a 20 year warranty and for HALF the price of what we would have spent elsewhere! Customer service was amazing! Fast and Friendly! Thank you NEA West Plains!

The customer experience was awesome. I got a great mattress at a great price and I could not be happier.

Very good customer service! Cant wait to sleep on our new mattress and mechanical bed! Great warranty as well! Highly recommend!

When the store was ran by the other guy who left for a store in mnt home it was a good store. Loved the place I spent around 2 grand in there at that time bought a wonderful cool gel bed with fully adjustable base with 3 mode vibration, usb charging built In and multi adjustable positions. Beds amazing. Now with the new manager... The store looks kind of sad... not as friendly. I came in because of an ad on Facebook. Was looking for a twin for my son figured hey if they are running a sale Ill find him a nice bed for a decent price. I was sadly mistaken. I was there for maybe 8 minutes. I heard the prices... And left disappointed. After hearing that the cheapest twin sized mattresses they had was over $100 and I quote I asked what the material was like I got a response of Well its about the same as a couch cushion. At that point I was done. When I first bought my wonderful bed I told so many people about how amazing this place is and the great deals. Now I will not be recommending this to anyone. I think I will be driving to the one in mnt home as soon as I can. Or if Im going to pay a crazy price for a couch cushion I might as well do it online.

We love our new mattresses. Plus we got a great discount. Thanks so much NEA Mattress Direct.

Good prices and very helpful and polite workers

So glad we stopped in here. We got the exact same mattress we were looking into for almost half the price as anywhere else we had been, and Fred the mattress guy and his family were just the cherry on top. Wonderful people who truly are devoted to helping their community and making sure their customers are happy and in a bed they will love. I highly recommend checking this place out before you make your final decision on buying a bed!!

My husband and I recently decided we needed a new bed so we went to NEA mattress. Not only was the service amazing but the prices were wonderful. With such a comfortable friendly environment, Fred the mattress guy lets you take your time and tries to help you find the best possible mattress to suit your needs. Fred goes above and beyond to be sure his customers will be happy for years to come. Thank you Fred! We just love our bed! Highly recommend NEA mattress!

The lady was awesome, Im sorry I dont remember her name 😕. Very easy buying process. They helped us load our matress and box springs into our truck. First night sleeping on our new matress. I hope its as good as it felt in the store 😊

Not only do they have the most comfortable mattresses at the lowest prices the customer service was phenomenal!! Fred was extremely helpful and even more knowledgeable and help me find the bed I needed! There was no push or pressure to buy yet was there to answer every question and assist me every way he could. And lets not forget the 90 days same as cash on these extremely low priced mattresses!! I definitely will be doing more business with him soon!!

Excellent customer service! Good people, good products, relaxed atmosphere. No high pressure sales gimmicks, just quality products at low prices. I highly recommend.

Customer service is lacking.

We are extremely happy with our mattress and the service. We went around last week checked prices .We came back, the best price we had found. They were very informative. Answered all of our questions. We were not pressured in any way. Very happy. We recommend NEA Mattress to everyone that is looking for a new mattress

We needed to upgrade our bed and Fred had the best price around. He was very informative and welcoming. I would definitely recommend!

We were wanting a new bed and decided to go look in here and I am glad we didn’t waste our time anywhere else! Fred was awesome with assisting us and answering all of our questions. We would HIGHLY recommend this place for your mattress needs!

Fred was great to work with me! I explained the problems we had with our previous mattresses & he directed me to which ones would suit us best. And the prices - outstanding! Thank you!

Fred was very helpful and offered a great selection of mattresses. Great customer service, great quality and VERY affordable. I will definitely purchase from NEA Mattress Direct in the future!

Very good place to do business very knowledgeable very polite their delivery crew was very good also I highly recommend doing any business with these folks

This is the place to go for mattresses. He was very patient and very helpful. Recommended beds that were the best for people with back issues. I would go there to buy another bed

Quick and efficient customer service. They were able to get us taken care of and out the door with scheduled delivery in no time at all. Would definitely recommend.

Perfect for our mattresses

Finally got a new mattress! Fred was very nice and easy to work with! We cant wait for our mattress to be delivered! Will definitely be going back for all of our mattresses!

Very helpful and friendly.

Just a wast of my time.

Fred was very knowledgeable and I love the mattress I purchased. Fast delivery. Great price.

Just purchased second sapphire mattress.. have had a copper sapphire for about 6 months, best mattress have ever had and was a very reasonable price... very happy with shopping experience and quality of the merchandise, would highly recommend checking the store out.

Very great experience!!! Treated me and my family with the upmost respect!If you want a good deal on a sleep system.Fred has it!

Amazing All The Way Around...Very knowledgeable...helpful...patient..polite!!&extremly great prices! We are so pleased with our entire experience!! Thank You for going the extra mile for us..!!! Highly recomend!!

Great place to buy a mattress! Awesome prices and even better employees! We actually ran out of diesel on the way there and Fred went out of his way to bring us some! I was amazed! Now THAT is some excellent customer service! Thank you Fred!

Fred is a very pleasant sales person hes very nice. But there is a no return policy and dont exspect your money back if your not happy with what you got or if what you got isnt the size you wanted once you open it your paying for it weather your satisfied or not.

We have bought 2 mattress and boxspring sets as well as a cool mattress pad. Great place! Fred is very helpful and honest. We will be back if we every need another set!

We always go to Fred first when we are looking for a new mattress. Always pleased by his service! Thank you!

I really enjoyed having someone very knowledgeable on the different models and now just have to prepare for delivery of the mattress. My old one is on life support now and when i get the new one, i will pull the plug so it can go to dump heaven

Great customer service, very knowledgeable. Highly recommend going to see Fred if youre in need of a new bed!!

Very good service. We would recommend.

Great place to shop for your new mattress. Very helpful people went outta their way to make sure we got what we wanted

The salesman was extremely helpful and VERY nice! Made us a great deal!! Go see him!!

The staff here in West Plains, MO give a ready smile and are very friendly, and ready to help any way they can.

This business is fantastic! The Sapphire cool gel mattress they sold me is the best bed Ive ever owned. But its their customer service that impressed me the most! There was a minor mishap during the delivery that could have been a very disappointing disaster but these guys recovered in no time and we all had a good laugh. I was sleeping on my new bed that very night just as they had promised! They set it up quick and professionally. We plan to buy another bed from them next month.HIGHLY RECOMMEND!

Had a wonderful time and fred was very friendly and he was as quick as possible

Went to find a good bed, well we meet Ole Fred. He knows his stuff! Not a high pressure salesman. Go see him and lay in his beds.

Love my mattress!! Best price i found in town for my twin size bed

Great customer service!! Couldnt ask for any better!!

Quick and friendly service with great value.

Great service and great quality. Extremely satisfied with the service we received and the 3 mattresses we purchased.

Very helpful, and let us take our time.

Bought the sapphire Eurotop queen size mattress! The prices are amazing and they offer payment plans!

Nothing priced, difficult to get waited on. Will probably purchase online.

Very nice to deal with love our new bed !!