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Galaxy Auto Place
2338 Union Rd, West Seneca, NY 14224, United States
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Galaxy Auto Place
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br
Review №1

Great experience from start to finish. My husband and I just drove by and we were able to browse the cars on our own without anyone coming out and trying to push a sale on us. Adam was very polite and helpful.

Ch
Review №2

Galaxy Auto Place is a great place to find and purchase a vehicle! Joe Gullo was my salesman and and he made the entire buying process smooth, fast and easy! He is also very kind, friendly and informative! Highly, highly recommend taking your business here! Thanks to Joe, I ended up with a beautiful, reliable SUV for our family. Thanks Joe, never quit your day job! Lol

st
Review №3

Had my vehicle towed there because of starter issues. They were honest and didnt try to rip me off. Could have been little faster, but they did a good job. Would definitely recommend

Ka
Review №4

Joe Gullo was recommended by a close friend with a previously purchased vehicle there. He was genuinely friendly and down to earth and helped get me driving home in the car that fit my requirements the same day which was so helpful. I would highly recommend him and his car place to anyone looking for a vehicle.

Ki
Review №5

We have bought 3 vehicles from this dealership and highly recommend this place to others! Joe the salesman is amazing! They really want to make the customer happy and they make sure of it! They are not pushy like some sales people can be! If you happen to have issues come up after purchasing they are 100% willing to make it right for you without a question! We had a few minor things pop up and no questions were asked they got us in and the service team is great as well!

Ro
Review №6

I went to Galaxy last week when my car battery died. I work nearby and walked over and Jay lent me their jumpbox to get the car running so I could bring it over. It was pouring rain around 4:30 PM, and by 5:30PM they set me up with a new battery and I was on my way. 4 years ago, this same story played out. Im lucky to work so close to a reliable shop with great customer service. Thank you!

Tr
Review №7

Awesome dealership. I cant thank Scott enough for his hard work. I sent an email about my interest in a GMC Terrain and within 15 minutes I received a reply. I began a discussion with Scott by email and phone since I live about 80 miles from the dealership. He worked on financing with me and we scheduled an appointment for test drive for a Saturday when I could make the drive - basically holding the car for me until I could get there once it was clear I was a serious buyer. In the interim he prepared all of the paperwork, we made a tentative sales deal, and Scott prepared everything for immediate delivery after our test drive if we decided to commit to the sale. We loved the car and after seeing the condition and options, we realized what a great price we were getting. A similar car in my immediate area was listed $2000+ more. There isnt a lot of room to negotiate as Scott explained they price to move inventory quickly (its a smallish lot packed with late model cars and trucks). Do some shopping and youll see they have better pricing than probably 90% of all dealers. Scott had plates, registration, and inspection ready for us. Once the decision was made, the car was detailed and we were off within an hour. Scotts friendly customer service made the 2 1/2 hour round-trip worth it. My thanks to the entire Galaxy team for a great experience. Ill be back!

Al
Review №8

My experience with Galaxy auto was amazing. The salesman was not pushy at all and let me make my own decisions. The price of my car was reasonable and the extended warranty is really comprehensive. 10/10 would recommend.

De
Review №9

One of the easiest car purchase I have ever made ! Courteous, professional hard working automotive sales businesses! Loved it ! Thanks Scott !

Xe
Review №10

I had a great experience here. Worked with Joe and he made the experience wonderful with no stress. He was very honest and kind. I got a great vehicle that I am very happy to own.

th
Review №11

Purchased two cars from them. Both were solid deals and I was happy with the customer service the sales team provided.With my second vehicle I added an extended warranty, 3 years and 36,000 miles.18 months later I had used about 18,000 miles and I needed to trade the car in. We had moved for my wifes health and needed a truck.Requesting a partial refund on the $2300 warranty protection, I was denied. Since I used it once for a $100 fix, I was ineligible for any refund. I cant be sure who was responsible, but I feel this is an unacceptable business practice. Im out of state now, so Im not in a position to fight it.

Ma
Review №12

I got my first car here they people were so nice and i love my car

L
Review №13

I was in this place last week with my friend he purchased a Hyundai Sonata... the service was excellent......Mr JOE has excellent skills and excellent customer service..... I will definitely go back there soon to buy a car for my wife.....

Li
Review №14

If youre looking for a used car and are fed up with the games they play at dealerships, this place is for you. The price on the car is the price you pay. No haggling. Plus the sales people are nice and friendly. They make it easy to purchase a vehicle.

Ma
Review №15

Had a great experience, worked with Adam, he was professional, kind and extremely helpful.I went to many dealers before purchasing my vehicle, none of which compared with the professionalism I received at Galaxy!

Ma
Review №16

Did not feel pressured, Joe was great. He explained everything including financing.

Li
Review №17

Two thumbs up for Mr. Gullo 100% recommend everyone to come and enjoy the wonderful experience here at Galaxy Auto place! Mr. Gullo was excellent, wonderful, caring, funny made me feel at home...He was their 100% step of the way with anything I needed help with!

Pa
Review №18

Joe was my salesman. Very satisfied. He was friendly, knowledgeable and made me feel comfortable . I would highly recommend him for a hassle free buying experience!

Ro
Review №19

We were directed here through Car Gurus online. The car listed was the first item and was a great deal. I immediately got in touch with one of the sales reps and he was amazing throughout the entire process. He helped with all the details and got my fiance approved for the loan within a day. We went for the test run today and both of us were so happy with the product we signed right then and there.The interior was very clean and neat. With current conditions the social distancing was in place and I felt very comfortable there. Theyve been there 24 years and I would definitely recommend.

Ji
Review №20

Would not recommend the service dept. told my daughter 300 to 700 to fix. took it to dealer nothing was wrong with car

Ph
Review №21

Incredibly professional. Scott listen to our needs and our budget constraints and met an exceeded our expectations both in the quality of our 2018 sentra and the quality of our financing options. Scott took the time to explain everything that we needed to know about our payments our incredible extended warranty and what we could expect after we purchased the vehicle from Galaxy auto sales. Everyone there was courteous and friendly Scott made me and my fiance feel extremely comfortable which is saying a lot as we went to many used dealerships in the area before them. my only regret is that we did not know about Galaxy auto sales first because I can attest that there is not a more professional caring used car dealership in the area. The entire staff far exceeded any expectations we had set and went above and beyond to make sure that everything was perfect for us. Thank you Scott and the rest of the team at Galaxy auto sales for such a great experience we will definitely be back in the future and you will be the only place we recommend to anybody for thier used car needs.

J
Review №22

Absolutely amazing car buying experience. Scott was very pleasant from our first interaction via email from an inquiry. It was very easy to set up and appointment time that worked for me. Very straightforward, nice and made me feel like a valued customer. Price of the vehicle was what I wanted, any questions or concerns I had was handled well. Would definitely go back and buy my next vehicle from them.

Ro
Review №23

Excellent sales and service from, Scott and Jay.

Si
Review №24

Great service! Adam was my salesman and he was very knowledgable and easy to work with. After I picked the vehicle up I had noticed a problem and they were very apologetic and got it fixed right away. Would definitely go back!

Bo
Review №25

Great place to buy a car! I highly recommend Scott...my favorite salesman ever!

Ki
Review №26

We have bought several vehicles from Joe. He is knowledgeable and easy to work with. Always find exactly what we asked for. We will definitely go back .

Ma
Review №27

I bought an amazing car today from Joe Gullo. He was extremely helpful and professional. Joe answered any questions or concerns I had in a very timely manner. I cant imagine a better car buying experience. He helped me find exactly what I was looking for and helped me get a great deal! I would recommend anyone looking to buy a great used vehicle to visit Galaxy Auto Place! Thanks Joe

Al
Review №28

Just picked up my new car from the lot today. There were some delays in the pick up, but they were more than accommodating and kept me updated on why. After working with Adam I will definitely be back for future car purchases. Straight forward sales and extremely friendly service. Highly recommend.

Aa
Review №29

First time buying anything from them. Galaxy Auto was recommended to us by a friend that has bought from them before. We usually buy from West Herr but decided to give Galaxy Auto a try. I can tell you one thing, and that is we will be back in the future. This had to be one of the easiest buying process I have ever had. Adam was great to work with and was very accommodating to our needs. My wife and and I bought two vehicles from him the same day and Adam truly did everything he could to make the deal happen. Never once did he push us for the deal or play the game of having to talk to his manager x amount of times. I like the fact that 90% of the deal was done over the phone seeing that work best with our schedules. After we purchase our vehicles I had a problem with the lights not working on my outside mirror. I called Adam with the problem and with out a hesitation he scheduled me to bring it in and they fixed the problem no questions ask. It was truly a great experience, and I will definitely be checking them out again in the future.

Va
Review №30

We got a new truck from Galaxy. After a few days the 4x4 locked up while driving. It was grinding and you couldnt drive the car anymore. We had to have the vehicle towed. I was upset because we just bought the vehicle and it was very expensive. The guys took a look at it and tried to replace some electronic parts. They Ultimately couldnt get it fixed and had to send it to the dealer. The dealer had to put a whole new 4x4 system in. During this time they rented us a car which they dont normally do. They also apologized to us for the problems. It was fixed quickly and have not had any problems since. The service we received when buying the car was great. We walked in and knew we wanted the car right away. They had the financing and paperwork done that night. The car was ready the next day . Overall they dont try to hide anything extra in the contracts and were honest about everything. Even after we had the problems they took it seriously and wanted to fix it right away.

Dr
Review №31

Ok I was recently buy one car from there it’s good price, I love this place. Specially team members are so friendly thanks ADAM for your hospitality...ThanksDr.Masud Rana

Ad
Review №32

Went here after being lied to by other dealerships and had a sales person at 2 other dealerships that were extremely pushy. Should’ve came here first, greeted very nicely by Joe. He let us test drive the car I was interested in, and wasn’t pushy at all. He treated us respectfully. He got the paperwork done in a fast manner and I got the car 3 days later. Highly recommend this dealership if you’re looking for a new/used car!

Je
Review №33

After shopping at every Nissan dealer in WNY, Galaxy had the best prices for the Pathfinder hands down. I got one with very low miles in near-perfect condition at a very fair and reasonable price.I also plan on trying out their service department when the need arises.

Su
Review №34

We purchased a truck from Galaxy Auto Place two weeks ago and are LOVING IT!! We can honestly say that it was one of the BEST car buying experiences weve ever had! The staff was knowledgeable, friendly, helpful, and accommodating. They were not aggressive and we did not feel pressured. They treated us like family. Scott helped us find a great interest rate and manageable payments. I would highly recommend Galaxy Auto Place for your next car buying needs! We will definitely be returning when we are ready for another vehicle!

Wi
Review №35

Just purchased a new set of winter snow tires and wheels from Jay at Galaxy Auto in West Seneca, as always service was exceptional...quick and most important quality. I have been taking my vehicle to Galaxy for the past few years now and have recommended to many family and friends since. I have had nothing short of excellent service each and every time and will not take my vehicles anywhere else. Thank you again Jay and team!

Co
Review №36

They were amazing! My first big purchase and he made it such a simple process and didnt hide anything. He explained everything, a few things more than once! He made sure I knew exactly what I was getting into and had me tease with each step of the process! Awesome experience and they are true to their word! Bonus points for the guy being a kind goofball!

Br
Review №37

An amazing experience and great staff to work with. I worked with Joe and he was down to earth and not pushy what so ever, like so many salesman tend to be. He was able to set up an appointment with me very quickly. And the process was super fast and painless. My trade in was appraised and i was given a perfect offer. No low balling me. I test drove a vehicle, i told him what i wanted to pay and what i had to put down and he stuck to it. From my arrival to me signing the papers was in all, an hour of my time. I went into it with numbers and a goal, and they made it work for me. So much better than the last vehicle i purchased, which was an all day, haggling back and forth ordeal which was at another dealer that i will not mention here. My credit is not perfect either. it is as average as it gets. So that did not factor into how smooth of a process this was. The credit goes all to the staff at Galaxy for making that happen! I am loving my new VW Tiguan and i will definitely be back for my next vehicle!

Ka
Review №38

Best car buying experience ever !!! Adam helped us from the test drive to the financing. He explained everything, from what the vehicle was equipped with, right down to every financing detail in simple understandable terms. No added pressure, or trying to up sell things we didnt need. We wanted to purchase and drive away the same day, and Adam made sure that happened. I would reccomend Galaxy Auto to all my friends and family. The service is beyond excellent, and the vehicles offered are quality. I love my new Dodge Journey. Thanks again Adam for making this purchase so easy and stress free.

ri
Review №39

Great customer service

00
Review №40

I recently bought a 2015 Ford Fiesta (7/30/19) from Galaxy, the fan motor died shortly after and they fixed it - No problem.Fast forward a few weeks and the transmission is acting odd so I called a transmission shop and the guy was knowledgeable and VERY familiar with the problem.He told me there was a factory recall (actually 4 on my car) and a class action suit against Ford related to the problem.I never received the Car Fax when I purchased the car and now I think I know why..Now Im jumping through hoops making appointments @ a Ford dealer and wasting time and loss of work trying to get it resolved when I should be driving my vehicle with some peace of mind..So Unimpressed

Al
Review №41

Just purchased a car from Galaxy Auto Place. Cannot recommend this place enough. I worked with Joe and he made the process so easy! I told him ideally what I’d like to pay and he helped me get my payments within that range! Very friendly, super easy, and a great selection of vehicles!

Gi
Review №42

Was fast and easy to pick out test.drive and finance my new suv

ep
Review №43

Excellent service very good people 👍👍👍

Ju
Review №44

Absolutely wonderful buying experience. Our sales agent Adam was fantastic not pushy or rude in any way. Looked one day purchased the next quick in and out was there for a total of 30 min. They work with you if you see something wrong its we will fix it or lower the price which was fantastic to hear and not have to fight for it to go either way. Thank you again to all af galaxy auto for our 2015 dodge ram 1500 bighorn.

An
Review №45

I have been buying cars with them since the 90s most recently 2019 great service great cars

Be
Review №46

Great job fixing my car for a good price! Ive had most of my work done by Galaxy. Very knowledgeable, actually tells you what they did and what was wrong. Jay is super nice! My family has bought vehicles from them for 20 years and have had them serviced by them as well, Highly recommend. Tell your friends and neighbors!

Tr
Review №47

I had a great buying experience and was completely satisfied with the young man who helped me pick out my Ford fusion.However 6 months later when I took the car in to be serviced for a check engine light my experience quickly soured. Jay was unable or unwilling to quote the time for the repairs. I even asked for a ballpark that I could approve and he was unwilling to do so.He was argumentative and made me extremely upset over what would of been a simple repair of 4 plugs and 4 coils.After consulting with another local garage I was ready to have my car towed right out of Jays garage. Suddenly Jay was able to fix the problem for a quoted price. Very fishy. When trying to talk to Jay about why I was unhappy he made excuses, told me I was wrong, and never apologized or made any indication that he would try to do better.TL:DR The sales team here is great and will help you find a car. The service center is sketchy and completely ruined my experience.Tip: your extended warranty can be used at many local garages. Dont be fooled into thinking only they can service you.

Cr
Review №48

Very nice place great sales associate

Di
Review №49

Absolutely the best experience I have ever had at a dealership. Scott did everything in his power to find me the perfect car. He was very patient and kind, will definitely recommend this place to EVERYONE.

Co
Review №50

I bought my car here and the sales process was pretty easy and nice and the guy was a good guy but their service department is just rude, left me standing there a rather long time. Edit : they totally made it all right. When I came to pick up my vehicle they apologized were very good to me and completely remedied the situation. Its nice to see that happen.

Ge
Review №51

Joe was exceptionally great! If youre looking for a car you should start here! A++ service and the staff makes you feel like family. Keep up the good work Galaxy auto. Youre the best!

Je
Review №52

Always great selection

Pa
Review №53

The worst car buying experience weve ever had. We were lied to throughout the entire experience. Ill regret buying the car we bought forever. They buy cars at auction with frame damage and sell to unknowing customers. The damage didnt show up on a car history report until at least 90 days after purchase which we just recently found out about. BUYER BEWARE OF THIS DEALERSHIP! The car was never detailed as promised. When I went to the owner about this, I was lied to from him as well. Lies and dishonesty are blatant from the owner down to the sales people. If you can buy elsewhere, please do

Lo
Review №54

This place is an absolute joke. You make an appointment an 2 1/2 hours later you are still sitting there waiting for your car to be taken in to be fixed. We have been here FIVE TIMES (the part was bad when we bought it which they knew) to have the same issue fixed. They really have no clue what they are doing. If you are smart you WILL NOT BUY OR HAVE YOUR VEHICLE FIXED HERE!!!!!!!!!

Ka
Review №55

We had a 5-star experience purchasing our 2015 Chrysler Town & Country van at Galaxy Auto Place. There was a great selection of vehicles in our price range. It didnt take us long to find, test drive and decide on a van that exceeded our expectations. Our salesman, Adam, was conscientious, courteous and thorough. We got the deal we were looking for. This was our second purchase from Galaxy Auto and we would have no hesitation about a third.

Er
Review №56

Worst customer service Ive ever dealt with in my life. My wife unfortunately purched her car from these thieves, an hour after purchase she brought to my attention that she was given only 1 key, and no key fob, I called Galaxy and spoke to someone identified as a manager and was told keys I receive are luck of the draw and there is nothing he would do, this was a 2015 Corolla and if you dont know a new key must be first purchased, then programmed by a dealer costing around $500 money i dont have, Im happy to say though Ive been able to keep 2 more family members from purchasing from there. So the zero customer service that this dump had has cost them at least 2 sales from my house alone, Im sure the key would have cost them far less than 500 too. Stay Away.

Dr
Review №57

My entire family had a phenomenal experience. Scott Korzynski and Pat Leary are exceptional people. They were patient with my family of six and listened to our wants and needs. I really appreciated the fact that they did not try to up sell us and really made an effort to fit our family’s budget! This van will create many memories for my family and I’m truly grateful!!

Jo
Review №58

We purchased a used Ford Edge with Adam as our salesman. He was very professional and helpful during our transaction and we are very pleased with our choice of cars. The only thing that kept me from giving this dealership a 5 star rating was the fact that we didnt get a second key with the sale. I called around to see if it was proper protocol to make sure the owners of used cars received a second key. About a third of the dealerships I spoke with said they make a key as a courtesy, the others said that if it came with two keys, you would get two keys. If not, you would get one. Weve purchased gently used vehicles in the past and have always received two keys so I was expecting that when the title comes in, the second key would come with it. We have yet to receive the title, so if I happen to get a key along with it, I will change my review to 5 stars. I think its just a nice gesture on the part of the dealership to always give two keys to the new owners given the price of replacement keys.

de
Review №59

Amazing experience, I had Adam as my sales person and he went above and beyond it was all around amazing and fast I got my car in two days and Im in love I would recommend this place to anyone!!

Ja
Review №60

Always patient and willing to explain whats wrong with your car when fixing it! Always willing to work with you to make your car purchase reasonable, your repairs practical and your car safe. Very nice people on all levels, from owner, to accounts, to sales, and the auto repair shop. I started going here for what turned out to be a small repair years ago after getting gouged and the run around from a dealer, to bringing my familys cars here and eventually buying my present car here. Honest, straight-forward people; no rip offs here!

he
Review №61

Excellent service by Jay and his team of mechanics! Jay was very helpful with assisting me through the process of obtaining a new transmission when my Equinox transmission went. He continually kept me updated on the status of my vehicle and reassured me when I was frustrated. Thanks Jay! Courteous, professional, and efficient all the way!

Ga
Review №62

Great cars, good prices, friendly salespeople. After driving car a week or so found a few things needing attention, they were fixed with no hassle, very great service. Very happy with the car. If you are looking for a used car to purchase I would recommend Galaxy Auto. I will buy again from them in the future.

Iv
Review №63

Me and wife got a 2016 Dodge Durango and we love it! Adam Dennee was a very professional salesman and made our experience buying a vehicle amazing! I highly recommend Galaxy Auto! Ask for Adam Dennee

Su
Review №64

Whenever ANYTHING happens with our cars I call Jason at Galaxy - he always gets us in ASAP and takes care of whatever is wrong. They are a great team and I know when I pick my car up he has made sure all problems are taken care of. Ive been going here for years and I am NEVER disappointed. Thank you!

K
Review №65

Joe was very helpful, fiscidding cars and trucks that were available to buy. Daughter was having oil change. They were very professional. Will go back

Wi
Review №66

I have purchased 2 vehicles in the past 3 years from this dealer. It is a no nonsense dealer, as the price is on the windshield and that is what you pay. I have also used the service department for oil changes and some repairs and it was great. Service and sales are pleasant to work with and made me change my mind about a used car salesman that we hear about in jokes. i have and will continue to recommend this dealer to family and friends.

De
Review №67

Had a really great experience both times Ive been here. Today had a flat tire and they found out I had a dented rim but no leak so they worked out the dent and filled all the tires no charge. Excellent service and great place, will be back the next time I need help.

Ka
Review №68

AMAZING. I was told by my aunt to check this place out for a new vehicle, and I found the car I liked within a day, and I drove home with a 2014 Chevy Captiva in less than two weeks! I got it from them not too long ago, no issues with the car at all and the salesman Adam was very helpful along the way the entire time. I was buying my first car in my name and he was very helpful explaining things to me so that I could understand what I was signing and what everything meant. I highly recommend this place for people with trade ins or if its your first car.

Je
Review №69

We recently bought a 2013 Chevrolet Equinox from this dealer. After our 30 day and 1000 mile warranty expired we had a serious issue with the vehicle. We called Joe, the salesman that we purchased the vehicle from. We didnt expect that he would be willing to help us out because we were past our warranty. However, that was not the case. He was very helpful. He told us if you can get the car here, we will fix it for you. We couldnt be more grateful and satisfied with the outcome of that stressful situation. We would highly reccomend this dealer to anyone. Thank you Joe and Galaxy Auto for exceptional customer service!

Bo
Review №70

Joe was awesome! Got my son into a nicer car than he thought he could afford...definitely a fan of Galaxy !

As
Review №71

I used to really like galaxy and have gotten two vehicles here but when trying to trade a car i got from THEM less than two years ago they wanted to offer basically nothing.. Two thousand when they guarantee a thousand even if car has two wheels. They would not budge in price and they basically admitted that they didnt have need to because they are making their quota.. How about thats all the more reason. Well they lost a long time customer and more since Ill be letting others know thats for sure!Only a two because Joe was helpful and took time to explain when I had questions

De
Review №72

Went in knowing what we were looking for, Joe was honest and up front. Super easy to work with. Since we were in no hurry to purchase he gave us the time we needed to compare the vehicles he had on the lot as well as what was coming in from auction. we ended up choosing the first vehicle we had test drove. Super easy closing on the loan and driving away. Had we not taken several days to decide which vehicle we wanted, im sure we would have driven out the same day with the truck. Would not hesitate in recommending them to anyone!!!

Pa
Review №73

I purchased my vehicle on 3/1/19. It had a defective bearing that I had to explain to the tech very slowly in order for him to understand and once he did, he was able to identify the defective bearing and they did replace it. There was also a piece of molding that had cracked off of the door which was replaced as well. About a month later the steering wheel made noise from the boot at the bottom which they again didnt find until I had to explain the problem clearly. They greased it up and it stopped the rubber squeaking for about a month, then it came back, which I will deal with myself. The main issue that I am giving only one star is because after about a month, I noticed the car was in an accident. I know this because, one, the headlight on the driver side was not exactly the same height as the passenger, and the only way they are not identically aligned is if the vehicle was in an accident. The second, being the molding around the driver side wheel well was cracked and it didnt stay clipped in. The third and most obvious is that the front bumper from the driver side to the middle of the bumper felt rough (as if it was repainted, using spray paint can, it had a texture to it, and it was not smooth like the passenger half of the bumper), it also had some obvious signs of damage that I also didnt notice when I bought it. Last but not least is that the carfax report didnt show the accident. I will never buy from them again and would suggest nobody does either.

Ky
Review №74

They made the car buying process simple, painless, and effective. I got a great car at an affordable price, through the great service of Joe in the sales dept. Id recommend this dealership to friends, family, and colleagues.

Ca
Review №75

Excellent service! Team is very knowledgeable and professional. Kept informed of everything being done!

Ke
Review №76

From Jason in service, to Scott in sales, to Rick and Dana, hands down the best place to get a used vehicle. No run around, honest, and easy to work with. Have been coming here since the early days and there is a reason it has grown to the place you see now. Recommended with zero hesitation.

Ka
Review №77

This place was amazing! Adam was friendly and professional. He helped me get into a really great Chevy Sonic. I would definitely recommend this place to anyone looking for a car, or looking to trade in a car.

Br
Review №78

THESE GUYS ARE ON YOUR SIDE.Joe at Galaxy Auto treated my wife with respect was very patient with our questions and concerns. He made sure we were 100% satisfied with our purchase and was never pushy. Prices beat Kelly Blue Book almost all of the time and the vehicles are in mint condition. Buy your next vehicle here.

Sc
Review №79

I have always had a good experience at Galaxy Auto. I go there for service for my car. They are quick, efficient and have fair pricing. Joe and all other employees there are always nice, take care of me and my cars needs. I have never had a problem with this company and have referred many friends!Scott

Ca
Review №80

I bought a 2015 Nissan Altima from Galaxy in January 2019. After a few weeks driving it needed a few minor repairs. They didnt hesitate at all and fixed it fast to my satisfaction. I would definitely shop at Galaxy Auto Sales for my next car.

Be
Review №81

Went in today to test drive a vehicle, but wasnt ready to buy. No one was pushy, and they respected that I wasnt ready yet. It was a very welcome change from what Ive experienced at other places, and I would definitely go back/recommend them to others!

St
Review №82

Buddy went here, I was just the ride to get his new used ride. Mainly there for paperwork but he had nothing bad to say. Obviously they will try and upsell you all they can, but seem to have some decent cars at decent prices. Clean inside and friendly, what can you expect?

an
Review №83

Galaxy is amazing! They are very friendly and get to the point. I went in to look at a car and test drove it and loved it. By the end of the day I came back and drove it home. Wonderful people to do business with and will recommend them to everyone.

Bi
Review №84

Customer service is very very important. Rick is really great at providing great customer service. Although I was having issues with the car. Rick called me to figure out what was going on with the car and what the issue was. This was very shocking because this rarely happens and I really appreciate it.I am giving 5 stars for customer service. It is very easy to get frustrated with the fixings and issues that might come about with owning a car but I am grateful that Rick from Galaxy Auto Place showed concern and care. I think this is very important. Thank you Rick!! I wish Galaxy Auto Place great success in the future. :-)

An
Review №85

They were able to quickly fix a problem that another shop was unable resolve. They were friendly and affordable as well. I would definitely recommend their service shop, and I will go there again if the need should arise.

Ja
Review №86

The service department was quick to diagnose and offered options as to what I could do to solve the issue, all while offering an awesome experience and I didn’t even buy my car there!! I wish there were more than 5 stars I could give

Br
Review №87

While their sales department was good, especially how Joe was very helpful in getting me this car and trying to accommodate my worries when I told him my car was having break problems, i feel that the services and mechanics department were awful. The brake parts on my car were brand new but they all were gone to waste due to improper installation by the mechanics there, who had to complete a pre-delivery inspection to ensure the car is in fine condition. Other than that, when the mechanic specializing in auto bodies was taking a look at my car door, he insisted that the car frame was the problem. But everyone else, including 2 other auto body mechanics, said that it was the door hinges. Although they can do the repair for free, I don’t trust them as if a mechanic is diagnosing the problem wrong, it’s more likely the repair will be botched as well. Make sure that when you buy your car from them, the car is in tip-top condition and send it to an independent mechanic for inspection. Anyway, Joe misinformed me about the airbag recall, claiming that it only brings danger to child seats when it may even deactivate the airbag when an adult sit on the passenger seat

St
Review №88

Fixed an issue another mechanic couldnt and they did it faster. Communicated what was going on every step of the way.

Wi
Review №89

I recently purchased a 2014 volkswagen sportwagen tdi amazing condition and with low mileage a big step up from my 2008 Mitsubishi galant and they work with ur credit mines wasnt the best but got me a great interest rate

Ch
Review №90

Top notch. Honest and dependable. They do an amazing job and care about the customers. I purchased a car there and they made sure that I was satisfied. Both my car and my wifes cars go there for service and inspections. My next auto purchase will be here also!

Do
Review №91

Got my 2014 Volkswagen Jetta tdi 6speed a week ago, Scott got me taken care of quickly and perfectly, found a few things once I got home stopped in again today for less than 5 minutes and everything will be taken care of in a week!!! Could not be happier with the level of my experience here, and I now know why my family sent me to Scott!!!!!!!

ni
Review №92

I work for a dealer right now. I went here because my dealer didnt have the specific car I was looking for. This was a 1 hour drive for me to this location and I can say I am very happy with the experience. I worked with Joe and Adam in sales very professional. I found some scratches and a ding in the bumper from prior owner of the vehicle. I point them out and Adam made a 30 second call and had them fix right away and sent picture when the vehicle was finish. Adam looked over the vehicle himself after and I also did before purchasing the vehicle and they did a good job. Joe and Adam did alot of leg work and worked well with me as a first time buyer and gave me a competitive rate which I took over my prior rate. Very happy with the experience.

Sa
Review №93

Awesome experience! Adam was one of the best sales person Ive met! He was very patient and friendly and didnt push us into anything! I recommend them to everyone, our new family van is amazing!

So
Review №94

My husband and I have purchased three vehicles from Galaxy Auto over the past few years and we couldn’t be happier with our experience. All of the staff members are incredibly friendly, helpful, and honest. Whether you’re looking to purchase a vehicle or have yours serviced, don’t hesitate to visit Galaxy.

Da
Review №95

Joe was professional and pleasurable. There were no pressure sales tactics.

Mi
Review №96

Bought a car for my son over the summer.We drove from Rochester Ny .Excellent sales rep fair price .They made car safe and reliable new tires and oil change no chrg. Had little issue with car fixed no questions asked. Car has driven great. Left feeling we bought a car from a trusted dealership. Thanks Again A+

Pa
Review №97

Let me just start by saying this entire place was wonderful! The exterior was clean and inviting, and the lobby was as well. I was greeted by Scott, who ended up being my salesman. He wasnt pushy AT ALL, was very friendly and extremely accommodating. He even let me take the vehicle I was interested in to see my father in Grand Island. I drove it around all day. I didnt go through their financing as I got preapproved through my own bank, but nothing in my mind would doubt that experience would have been just as easy and wonderful as the rest. I really wish I could give this dealer 10 stars!

Jo
Review №98

My family has brought five cars over the past years, Scott was our salesman and everything was fast and smooth . All the cars were great .

Da
Review №99

This morning I woke up with a flat tire and when I put air in the tire I realized I had a nail in it. On my way to work I seen Galaxy Auto was open and I stopped to see if they could plug my tire. They had me in and out in less than an half hour. Bob was very nice.

Sn
Review №100

Fast, friendly service and the price is always reasonable. 12/5/2018.......once again the service department went above and beyond. Thank you very much for everything youve done.

Information
93 Photos
100 Comments
4.6 Rating
  • Address:2338 Union Rd, West Seneca, NY 14224, United States
  • Site:http://galaxyautoplace.com/
  • Phone:+1 716-656-8034
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:11AM–3PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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