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Tim Hortons
1934 Union Rd, West Seneca, NY 14224, United States
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Tim Hortons

Comments
Dr
Review №1

Im paying for burnt food. I will never come here again. How do they think its acceptable to serve this.

Ne
Review №2

Heather is a sweetheart and my coffee is always right! If the one down the street messes up they will make you a new one here💖

De
Review №3

A good place to go for your mourning cup of coffee

Jo
Review №4

Went at 8:30 this morning, wanted a cinnamon raisin bagel and they were out. How do you run a breakfast shop and be out that early

To
Review №5

Are you kidding its Tim Hortons donuts are amazing coffee not bad either bagel sandwiches are the best

Sa
Review №6

Personally I used to work for the company by these specific owners & I go to this location 4+ times a week on my way to work, they’re fast they usually get ur order correct BUT I’ve had hair in my food several times now and it’s just disgusting

CR
Review №7

Sorry, but I need ketchup for my breakfast sanwich.

Jo
Review №8

Its Timmys what can I say theyre fast theyre good

Ge
Review №9

Tim Hortons is always good I like the different flavors of coffee

Pa
Review №10

If you dont know the difference between a large and an extra large cup, then you shouldnt be working there.

E
Review №11

Everytime I get timbits, I always ask for no cinnamon. They ignore me everytime and give me cinnamon. Luckily, I’m not allergic, but imagine if I was. Lawsuit time! The staff literally never listens and just does whatever they want.

Be
Review №12

11 cars in the drive thru. I got through in less than 10 minutes. Very capable crew of workers.

Ch
Review №13

Love this Tim Horton always have my double shot in my coffee they never mess it up and they are the most friendly staff Iv ever met!! Totally recommend one by potters sucks

Vi
Review №14

Food was good. Staff are not.

Co
Review №15

Can never make a coffee right. Always burnt or missing the flavor shot I paid extra for or both.

Do
Review №16

YOU HAVE ONE JOB.... MAKE MY COFFEE FRESH! NOT WATERY, NOT STALE.. FRESH... the inconsistency that stems throughout all of the Tim Horton chains is embarrassing...

Sa
Review №17

Out of all meat for sandwiches...no turkey, ham, steak, couldn’t even get a BLT, how do you not have Bacon?.*sigh*. Dining room open but no napkins out. . This was after driving out of the way because usual Tim Hortons we go to had dining room closed at 6pm??? Maybe bad timing at 7pm but still must say a negative experience. Employees friendly.

Dy
Review №18

Worst CUSTOMER SERVICE EVER! The girl at the window Isabelle was so rude, completely unprofessional when asked for a sleeve, she threw it towards me and said have a grrreat day sarcastically then proceeds to slam the drive through window. Talking back to management like she owns the place. Complete lack of of authority and always on her phone. Will NEVER RETURN HERE AGAIN

mi
Review №19

Staff was efficient but not too attentive to seated guest. Otherwise, good experience

Pa
Review №20

Used drive-through to order turkey club sandwich, chocolate chunk (chip) cookie, and medium coke. All was good and went well as far as I can tell for now...

Je
Review №21

Always out of menu items. Bagels either burnt or not even toasted.

Al
Review №22

Great food and service.

je
Review №23

Location didnt have the bread to make the meal which was the best part of the sandwich

So
Review №24

So busy, lack of donut 🍩 options in spite of it being morning.

ab
Review №25

#1 tim in usa. Super fast service. Employees are out of the world. Absolutely amazing.

Ed
Review №26

A great place to go for a quick breakfast.

Ma
Review №27

Hate the new fried egg on the breakfast sandwiches

Ma
Review №28

Love Timmys

Ja
Review №29

When you ask for whip cream on your ice cap and the English muffin for your breakfast sandwich is still frozen.

Fr
Review №30

Very clean resturant wonderful friendly staff great place to sit with friends and have a coffee

Pa
Review №31

The girls are very nice. Clean and Order always correct.

Li
Review №32

Everyone there is very nice and polite they get my order right every morning 2 thumbs up

Fr
Review №33

Limited variety

Ti
Review №34

Newer Location.Very friendly staff & Kept Clean compaired to other locations in the Area.Will be stopping again. Easy in & out of the place VS the one by the 400.

CH
Review №35

Went to purchase gift certificates for co-workers

la
Review №36

Great selection 👍

Th
Review №37

Their drive thru is ridiculous set up. I did an app order and they didnt have something, said I couldnt be refunded. The PSL was horrible, didnt taste like pumpkin at all. Very disappointed.

Ja
Review №38

After purchasing food for dining in at 8:45, it was served bagged up and I was told they were closing at nine and I couldnt stay. The sad thing was I ordered three different menu items due to them running out. Sad and not going back

Ke
Review №39

Food tastes way to artificial. Only go there is in a rush. Customer service is worth the visit.

Pa
Review №40

Nice place, good food and coffee, nice people there.

Ro
Review №41

Awesome

Mi
Review №42

Fabulous!

Fr
Review №43

Very clean restaurant great friendly fast service

Ma
Review №44

Service was excellent. Very bright and clean inside. Workers served with a smile. Everything youd expect from Tims!

Tr
Review №45

Friendly people

sh
Review №46

Went for kid lunches, they were very happy with them so it was a great success!

Ma
Review №47

Very clean the young gentleman was a great help. I thought they stay opened until 10:00pm on Friday night.?

An
Review №48

Dont understand why its so hard to get an order right

Ch
Review №49

Worst Tim hortans ever! Constantly messes up my coffee and when I called to complain the manager said sorry nothing I can fo about it with the rudest attitude ever! I will never go here again!

Te
Review №50

Great food service not so good

Ti
Review №51

This Tim Hortons either can never get your order right or doesnt have something in stock (dont want to make more I suspect) be cautious when leaving and check your order before you go home. If you have the time go to Dunkin down Union. Never had an issue there and the Coffees taste better.

Di
Review №52

This location has terrible service, Nicki whos a survivor is very ignorant and should not work where costumer service is needed! Sorry cant give 1/2 a star.

Mi
Review №53

Slow service. Ice coffees not even stirred. Not the best location.

FR
Review №54

Tim Hortons quality food - not Tim level service. Cannot get orders right. Repeat issue.

Do
Review №55

Very clean and doughnuts were fresh

Ka
Review №56

OKAY selection of donuts. Mostly clean. Still prefer Eileens Bakery.

Kr
Review №57

Never had tim hortons and was displeased... Went at 8:30pm and they were ou of wedges and tomatoes. Okay... But we go back up to order another chicken panini and they threw out what was left of the chicken and said they were out now... I got the turkey bacon club and the bun was burnt. Only good part was the chili

Er
Review №58

Its Tim Hortons. You know what youre getting. Today had super rude service. Was ignored while the lady at checkout argued with other workers. Someone in the kitchen noticed my irritation and had to tell another worker to wait on me and my kids. Go to the drive thru at this one

SS
Review №59

Happened 06/05/ 2020 at 5:50 am. They gave me cold tea and bagel was cold. That lady at the window had attitude when she saw me. Im going to complain to their main office.

Zo
Review №60

Nice and friendly Services.

Di
Review №61

My morning coffee place, very friendly and gives out correct orders always.

Ja
Review №62

Was told by counter person, We dont do senior discounts here, and that was the most pleasant thing she said.

Ro
Review №63

Very efficient

Ru
Review №64

Good service and good food

Au
Review №65

Gotta love Tims

Ka
Review №66

Great Service..kind workers..

Ed
Review №67

Great place for awesome coffee.

An
Review №68

Friendly staff. Good food

Li
Review №69

The best coffee in town !!

Ro
Review №70

Very clean and the service is fast

He
Review №71

Food was great, parking lot was a slippery mess, went inside instead of using drive through because I thought my vehicle would get stuck.

tw
Review №72

Very nice staff

Lo
Review №73

Worth the cost with coupons

Ro
Review №74

EVERYTHING IS WAY OVER PRICED FOR A SUBSTANDARD PRODUCT DONUTS GET SMALLER AT EVERY VISIT GOING TO PAULAS DONUTS FROM NOW ON WHERE YOU DONT NEED A MAGNIFYING GLASS TO SEE WHAT YOUR EATING ABSOLUTELY TERRIBLE

Bi
Review №75

The girls are real funny in the Drive-Thru even though they pick on me

Th
Review №76

Some of the rudest Tim hortons workers Ive ever had to deal with

Ke
Review №77

As usual, 20 minutes after eating here, diareahha.

Me
Review №78

Timmys always the best

Ri
Review №79

Very good coffee

Je
Review №80

Love the coffee here

Ro
Review №81

Still over priced coffee and the floor are extremely dirty

Gr
Review №82

Workers act like there over worked they dont have any selection of d nuts never want to tell you about or make any of sandwhichessential wast of $ time

Ma
Review №83

Nice place

Na
Review №84

Slave to their bs?

Jo
Review №85

Excellent staff!!

Jo
Review №86

Great people

to
Review №87

Always good

Ch
Review №88

Im addicted to there coffee!!!!

Be
Review №89

The staff were very friendly

St
Review №90

Good food

He
Review №91

My favorite

Ly
Review №92

Great service

Mi
Review №93

Good people

Jo
Review №94

Same as a million coffee joints

Ti
Review №95

Yummy

Ke
Review №96

Sucks

Jo
Review №97

Delicious

Da
Review №98

Coffee

Ro
Review №99

Cool

Information
9 Photos
99 Comments
4 Rating
  • Address:1934 Union Rd, West Seneca, NY 14224, United States
  • Site:http://timhortons.com/
  • Phone:+1 716-675-0453
Categories
  • Coffee shop
Working hours
  • Monday:5AM–10PM
  • Tuesday:5AM–10PM
  • Wednesday:5AM–10PM
  • Thursday:5AM–10PM
  • Friday:5AM–10PM
  • Saturday:5AM–10PM
  • Sunday:5AM–10PM
Service options
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Quick bite:Yes
Dining options
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • Groups:Yes
  • Tourists:Yes
Payments
  • NFC mobile payments:Yes
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