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Balise Mazda
635 Riverdale St, West Springfield, MA 01089, United States
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Balise Mazda
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Su
Review №1

I worked with Ashley, who was tireless in her pursuit of the right car for me. I have never had such a positive experience in a car dealership and would come back to buy from her again. Her attention to special needs I have, respect for my time and follow up was top shelf. Thank you Ashley for your help - making a big difference in my life!!Susan M. Davidson

Sr
Review №2

I had a very pleasant experience with Ashley.I am from another state (NY) and this was the most painless buying experience I’ve ever had with a car.Her communication was also excellent. She was always available to answer any of my questions.She was absolutely fantastic with coordinating everything. I would definitely purchase another car from Balise and use Ashley as my sales rep.Vasu

Ni
Review №3

Purchasing a new car can feel overwhelming, Ashley went above and beyond to help me figure out my needs and wants in a new car. She was beyond patient, understanding, and knowledgeable! When it was time to learn about my new car Ashley took the time to go through each an every option and feature with ease! I have never experienced a purchase like this before where it truly felt as though my comfort and understanding was the only priority. I love my new car but this experience will be what brings me back when it is time to purchase an upgrade again!Thank you!

de
Review №4

I recently purchased a 2021 Mazda CX-5 from Balise Mazda in Springfield, MA and it was a wonderfully pleasant experience. My salesperson, Ashley, was very knowledgeable and it was clear that she really cared about making the whole process as easy and enjoyable as possible. She was a no pressure easy going person to work with and went the extra mile to make sure any and all of my questions and concerns were addressed. Thanks again Ashley!

Du
Review №5

This place is hands down thee best dealership I have ever dealt with in my life. I would give them 10 stars if I could. I didn’t even buy my Mazda from them because they hadn’t been opened yet but I’ll tell you what, next time I need a new Mazda I would be crazy not to go to them instead. If you need OEM parts and accessories you can’t find better deals around. I hope it’s okay to put his name out there but there’s a parts associate named Hector that has spent more time than anyone I’ve dealt with in the past at dealerships patiently helping me get my DIY Mazda projects done properly. It’s guys like him that make customers like me say I need to take the time to let Mazda enthusiasts know. If you need parts, a new vehicle or just a test drive to feel it out and meet these people, go check them out. Trust me, I have many vehicles and have had many throughout my life and this is a good and honest dealership.

Br
Review №6

The Sales person Ashley is great!! Very helpful and knowledgeable! I liked how she spent about an hour after we bought the car, to show us how to use some of the differnt features! :)

Sa
Review №7

I had a great experience at Balise Mazda! Ashley went above and beyond to make buying my first car as easy and stress free as possible. She prioritized my time, comfort, and understanding, and was extremely accessible - even after I purchased my vehicle! No matter how far away you live, I would absolutely recommend Balise Mazda if you’re looking for a new car!

Br
Review №8

Great place. Great staff. Friendly.

Ev
Review №9

My first experience with Mazda rates 5 stars ! Ashley was great to work with. The entire process from test drive to signing was excellent. Amazing deal on new car lease. Very happy with Balise Mazda . I will be a return customer.

ch
Review №10

We had a great experience with our used car purchase at Balise Mazda in Springfield this week. It was my daughter’s first car, so it was a special event. Kory was very helpful with the purchase, and Greg quickly wrapped up our financing. Very pleased!

We
Review №11

Best place to purchase a car! Im very happy with my brand new 2021 Mazda CX30😎

Ro
Review №12

Everyone at Balise Mazda was very nice and helpful, especially Ashley. She was awesome! Helped us every step of the way when we bought our new suv. I would definitely recommend going to Balise Mazda if you want to buy a new car!

Ka
Review №13

Ashely at Balise Mazda was so incredibly helpful, she helped me find the perfect car and made the entire process seamless and stress free. She really took the time to explain everything to me in detail and I never felt pressured or rushed. Her great customer service sold me on getting a Mazda over other dealerships, I would recommend her and the entire team at Mazda to anyone looking for a car!

Ni
Review №14

My saleswomen Ashley was great! She knew all about the car and its features. It was an easy process and everyone was very nice. Great service, and great cars.

je
Review №15

After my old car breaking abruptly and needing a car last minute, not only did Ashley get me in a new car that day but she also was able to take my trade in. The entire sales department worked quickly and turned a stressful situation into a pleasant experience. We will forever be a mazda family.

Ch
Review №16

Ashely P. Is truly the best, very efficient, she knows these Mazda vehicles inside and outright down to fine details...The new showroom is very nice and the service department has been great...The financials were a breeze...Thank you for the great buying experience. I would recommend to all others...Thanks again.

Ch
Review №17

Cody was absolutely wonderful. He explained everything step by step, went over any questions I had. He never once made me feel rushed took his time and just went above and beyond! I really can’t say enough about how positive our experience was!!

Am
Review №18

Ask for Ashley!! Her knowledge of the vehicles was evident. She made sure I understood the workings of the SUV inside and out. Thank you Ashley for making the whole process so easy.

Am
Review №19

Ashley was so helpful and knowledgeable! I was able to buy exactly what I wanted quickly and easily thanks to her!

La
Review №20

I had a great experience at Balise Mazda. Ashley was extremely helpful. I would definitely recommend going there. She explained everything about the car in great detail which made the transition into my new car so much easier.

an
Review №21

Ashley was great! Took care of everything I needed and quickly! Happy with my purchase of the cx 5! Greg the finance manager was also great! Thanks so much :)

An
Review №22

Ashley at Balise Mazda was incredible and helped me find the perfect car! She was super knowledgeable and really took the time to sit down and walk me through everything. Highly recommend Balise Mazda (and in particular Ashley) to help you find your new car. You won’t be disappointed!

Ma
Review №23

Working with Ashley was amazing! My previous leased vehicle was at the end of the lease. I called Ashley and explained I was interested in exploring my options. I met with her a few days later and she had everything all ready for me to review. I was able to make a decision quickly and super easily! She worked with me to find a great car within my budget. She was very knowledgeable and responsive to all my questions. I will definitely recommend others to work with her!

Gl
Review №24

My salesperson, Ashley went out of her way to make the buying process easy for me. The dealership delivered my new vehicle to my house even though I live an hour and a half away. I would recommend Balise to anyone no matter where you live.

An
Review №25

Ashley Pingree was an absolute delight to work with. She went out of her way to accommodate our needs. Our car buying experience was simple because of Ashley and Balise Mazda.AD

Sh
Review №26

Ashley Pingree and Balise Mazda were amazing! She went out of her way to work with our schedules and make the purchase/lease of our new vehicle seamless. Ashley is incredibly personable, helpful, friendly, and professional and has been since my husband first purchased from her in 2014. She was meticulous and knowledgeable in ensuring we were comfortable with all of the features in the vehicle - whether it was safety features or comfort features. We would highly recommend Ashley and Balise Mazda to anyone looking - we are very thankful and very happy!

Cm
Review №27

Ashley was great! Communication was always fast and knowledgeable and she was very accommodating with our hectic schedules. My daughter really appreciated working with Ashley for her first car purchase and is very happy with her new car. The process was fast and organized. Highly recommend!

As
Review №28

Ashley at Balise Mazda made my car buying a experience so easy! I never felt pressured to make a decision and Ashley was always there to any of my questions. I would recommend Ashley to anyone interested in buying from this dealer. Great dealership and great customer service!

Ki
Review №29

Ashley and the Balise Mazda team are so knowledgeable, so kind, and beyond helpful. Ashley always takes time to explain all the features of each new vehicle and is so patient!I always go back to Balise Mazda. The Mazda 3 is fun to drive and has great safety components.

De
Review №30

I went to buy a certified used car. I had read the reviews of one specific salesperson named Ashley. Her reviews were outstanding! So lo and behold I ended up with Ashley by pure luck! She is a terrific person.she is kind and very knowledgeable. She really took her time and I felt no pressure to buy. Ashley is a A+++ salesperson!

Al
Review №31

I recently bought a car at Belise Mazda and the service and help we received was exceptional, Ashley is knowledgeable, charismatic and always willing to help. Thank you!

Jo
Review №32

Very happy with my purchase. They’re knowledgeable and friendly; not pushy at all. 100% recommended.

Je
Review №33

After visiting multiple Mazda dealerships to try the exact model I wanted, I was beginning to become a bit discouraged as inventory seemed to be so limited elsewhere. I finally went a bit further from home to Balise, and worked with Ashley. Ashley and the rest of the Balise team were fantastic to work with. I felt no pressure, gimmicks, or other stereotypes one may associate with buying a car. They worked to find me the exact model, trim, and color CX5 I wanted from another dealership and brought it up to Balise for me to make a seamless and easy purchase. I highly recommend anyone who is in the market for a car to stop by Balise Mazda! Thank you for a great car buying experience.

Al
Review №34

Ashley Pingree is amazing, made my car buying experience fun, it was a very easy process and most of all stress free. It’s always refreshing to meet with someone you feel you’ve known forever even though you’ve just met. Would recommend her to all my family and friends.

Ka
Review №35

The service here all around is definitely a five star rating! Ashley helped me with my past two leases and she not only is very informative but is very accommodating to get everything done quickly and efficiently. This is a dealership that definitely will not let you down.

St
Review №36

Ashley made the process go so smoothly and she was great to work with! I didn’t feel pressured in any way which was important to me as a woman who was car shopping alone. She made herself available to me even after the purchase of the vehicle if I had any questions. I will definitely be using her for future car needs!

Al
Review №37

Best car buying experience! Ashley is amazing and gets the buyer what they want! The whole buying process was so smooth, everything explained with no surprises. If your looking for a new, or used, car go see Ashley! So in love with my Mazda CX-5!

Be
Review №38

Took my car in for its first oil change.. Really like the new place. Everyone was very pleasant and friendly. Love the waiting area. Lots of space and very comfortable.

Kr
Review №39

WOW, last week I purchased a 2018 Mazda CX5, from Balise Mazda onE. Columbus Ave Springfield MA.From the reply back on a inquiry, to working with Cali Stone on the sale to me, and going through the cars features and making sure I was comfortable, and of course the rest involved to make this purchase easier then it already was. And all for a great price!The experience was a A+!!I can only imagine our service will be that and some when needed!! Thank you so much

Bi
Review №40

Ashley did a great job of helping us find the car that was right for my father. She made sure he was comfortable with all the new technology and showed him how to use every feature. Would definitely recommend her and Balise to anyone in the market for a new Mazda.

ch
Review №41

Called to ask a question about my radio, immediately wanted me to come in for a 135 dollar charge. Called Manchester Mazda and he verified I was under warranty! Hahaha wow! Won’t ever be taking my car to this shop.

Ji
Review №42

We did a bit of research and narrowed our choice to two cars. We showed up and were greeted by Ashley. Although one car was sold already, the other was still available. Ashley was professional and knowledgeable with NO high pressure sales tactics. It was 3hours from showing up, test driving to signed papers. Go see Ashley, shell treat you right.

Ni
Review №43

I had an amazing experience with Ashley! She is amazing and so good at her job. She really went the extra mile for me and made me feel comfortable in my decision. I would absolutely send all my friends to her. Awesome customer service and just a all around great person to work with!

P
Review №44

Excellent friendly team. Kody was informative, efficient and patient while helping us pick out our perfect CX5. Letting us drive a few models and exploring each for what we wanted. I love the sunroof!! definitely recommend this dealership.

Sc
Review №45

Kody was genuinely friendly and knowledgeable.He navigated us smoothly thru the process. We are very content with our new cx5 and to be part of the Mazda family.

Ru
Review №46

I found the experience of online buying simple. Ashley Pingree was easy to work with as well. She answered all my questions even after the sale. I shall continue to check in with Ashley as I need to.

Jo
Review №47

I want to express my gratitude for Ashley P. As my sales person. She was a delight to work with as well as a total Mazda pro! It was Refreshing to experience knowledge and straight up sweet a pie person:-) thank you Ashley. I love my Mazda.

Em
Review №48

Ashley was amazing! This was my first big purchase and she was extremely helpful and honest. Pedro from the service department is also incredible! I definitely trust him and the rest of the staff when it comes to servicing my car!

Ja
Review №49

Very happy with the overall experience, Ashley did a great job working with us to get a new car.The only reason for less than 5 stars is the new location. Not easy to get in and out, and parking is almost non existant

Th
Review №50

I’ve been an owner of Mazda 6 for 7 years and when it came looking for a cx-5 for my wife, there was no hesitation on going to Ashley at Balise Mazda. The process of test driving to actually driving it off the lot was flawless. I’ve always been happy, taken care of and fully trust Ashley And Balise Mazda for all my families car needs.

He
Review №51

Had a great experience purchasing a car from mazda. Ashley was a great sales person and she was very helpful and had all the answers to my questions.

Je
Review №52

My experience at Mazda was great! Ashley was the best! She sold me my cx-3 and I love it. She was very thorough; She showed me all of the functions of my vehicle and told me I can follow up with any questions. I will definitely recommend Mazda to all my friends and family. Thank you to everyone who helped out!!

Al
Review №53

If you want to know everything and pros/cons of every trim level, Ashley has it all memorized; if you know what you want and want a SEAMLESS quick and easy purchase, she’ll crush that too. Extremely satisfied with Ashley’s service and help, happy customer!

Sc
Review №54

I initially wasn’t thinking about buying a Mazda but after looking at some of the features online I decided to go for a test drive. After meeting Ashley her vast knowledge of the vehicle, its specifications and features was impressive! Dealing with her was a pleasure when typically buying a car is not a pleasurable experience. The entire experience was smooth and low stress, the entire staff was very helpful and the level of customer service was excellent! I will definitely be back to buy another car from Ashley next time we are in the market for a vehicle.

Ka
Review №55

Ashley Pingree is a true professional. She explained & demonstrated several features of the Mazda CX 30 before we even test drove it. Upon delivery of the vehicle, she showed us every aspect about the car. I have had a few questions after driving the car for several days & she still is available to answer them. She is truly the best!

Ni
Review №56

Ashley was great and helpful! She cared about getting me into a new vehicle for a much needed upgrade more than the sale itself! Very happy I chose Balise Mazda!

Sh
Review №57

I have to say this was one of the BEST experiences I have had buying a car in my life. Ashley is an amazing salesperson! She is honest, well educated in all of the cars, super friendly and helpful. I know what you’re thinking, “she’s a salesperson, she has to do that!” That is not it at all! After the sale, she doesn’t have to do anything, yet she has continued to helped me with all of my questions and has helped me with my Bluetooth set up... (AGAIN ...)that was acting up (total user error, BTW 🤦🏻‍♀️) by FaceTiming with me to help me continue the over the top, VIP experience that you should have buying a car! Go to Balise Mazda and ask for Ashley! You will NOT be disappointed, in fact, you’ll buy all of your cars from her from now on! I know I will!

De
Review №58

Ashley made the buying process very easy! She is very friendly, easy to work with and appreciate her attention to details!Thank you Ashley P.

Sa
Review №59

I just bought a 2021 Mazda CX-5 touring, and I absolutely love it! I worked with Ashley, she was great 😊

Is
Review №60

Service has been great! Parts department was super helpful as well.

R
Review №61

Kody was great to work with. Easy process

Gi
Review №62

Ashley made purchasing a new car during a pandemic easy and fast! She answered all of my texts and calls quickly and made the process so smooth. The new dealership is beautiful and conveniently located off 91 in Springfield. Thanks Ashley and Balise Mazda!

Mi
Review №63

I recently purchased a used vehicle from Balise Mazda and I absolutely love it. They sold it to me in great condition, leaving me feeling confident with my purchase. Definitely a great spot for buying a used car! Additionally the sales team was very friendly and professional, making the process smooth and hassle-free. I wont forget to mention that their service and parts department also get a 5-star rating; always reliable and have excellent customer service. I always have a great experience at this dealership.

Mi
Review №64

Ashley was very friendly and welcoming when we first arrived to Balise Mazda. She was very informative about the process and immediately addressed our needs as to what we were looking for in a vehicle. Ashley stayed consistent with communication and ensured that we were happy with our vehicle. I recommend anyone looking to purchase a Mazda to visit Ashley and the Balise Mazda team.

Pe
Review №65

Ashley assisted us with a certified 2017 CX-5. Over two visits, she communicated quickly, talked through the mechanical & tech features of the car, was attentive and very easy to deal with. Second car weve bought with Ashley--shes the best! Entire experience was excellent.

Ma
Review №66

My Balise Mazda experience was perfect. The store condition, general staff, and inventory availability all helped. The real credit however has to go to my salesperson Ashley, for her energy, proactivity, organization, communication, product knowledge and professionalism (A+).

fr
Review №67

Ashley was so amazing & helpful. She answered all of my questions & made the car buying process a breeze. I’ll definitely be referring everyone to her

Ki
Review №68

Ashley Pingree was fantastic & Id highly recommend if you are looking for a new vehicle to go see her at Blaise!

Ga
Review №69

Staff did an excellent job paring me with the perfect car that I loved and was in my budget. My salesperson was Ashley who worked tirelessly to make the deal work, I had an amazing experience.

Be
Review №70

After losing my Mazda CX 5 due to a tree falling on it, I called Balise and specifically Ashley, to explore my options. Ashley helped me identify the replacement car options and negotiate with insurance to get the best settlement. Once I was ready to buy the process was easy. The dealership helped with Mazda financing, the car preparation and got me on the road in one day. Amazing.

Jo
Review №71

This is the second car I have leased from Balise Mazda and both times I have had a great experience. This time around I worked with Ashley Pingree and she went above and beyond to make sure That everything was perfect with my new car including scraping plastic residue left on from the shipping process off my wheels. When my lease is up I will absolutely go back to Balise Mazda and work with my new personal sales associate Ashley.

Mo
Review №72

Ive been car shopping since the start of the year, visited many car dealerships besides Mazda, and I had the worst experience with this particular dealership. Negotiation is not an option with this place even if you come with a big down payment of 50% or more of car value. The second theyll present you with paperwork to show what numbers youd be working with theyll make sure to x the spot where youd sign your life away. They are very prompt and pushy about closing the deal. Least to say; their unwillingness to work with you, pushiness, and lack of knowledge about their vehicles made me very uncomfortable. FOR THE FEMALE SHOPPERS: if you plan on visiting this dealership(I strongly not recommend), bring a male with you. The way they go about their female and male shoppers is differential. Its 2020 and sexism is a huge problem. IF YOU ARE LOOKING FOR AMAZING CUSTOMER SERVICE AND A TEAM THAT WILL WORK WITH YOU TILL YOU ARE COMFORTABLE AND SECURE IN CLOSING THE DEAL FOR AN AMAZING PRICE GO TO MASTRIA MAZDA in Raynham Mass! On top of their remarkable service they have a huge inventory of vehicles of both new and used. I just purchased a 2020 Mazda cx5 from them and I will most certainly be traveling there every single time to get my car serviced because I lost all trust and hope for bailse Mazda.

Be
Review №73

Ashley at Balise Mazda made my first car buying experience better then I could have hoped for! She always had a smile and was reassuring and informative throughout the entire process. She always fit us in, even when we wanted to come in last minute. I would definitely recommend Balise Mazda and Ashley!!

Da
Review №74

Ashley Pingree and her team were absolutely amazing during this process - she was very transparent from the start and didn’t come across as the typical pushy car sales person. She communicated timely and effectively and I drove my car home within 3 days of seeing it online. I highly recommend Ashley and Balise Mazda!

Mi
Review №75

It was a simple request. Looking for 2 AWD SUV/Cars, and trading in 3 older cars. Sent 12 dealers from 5 different brands the same email with the trade-in info (including VINs and realistic vehicle condition), 2 stock #s from there lots, and a simple request to send their best numbers via EMAIL.Ashley had numbers to me within hours, as well as recommendations for some other cars on the lot. The next day we were up there with 2 of the 3 trade-ins for appraisal. As expected, the appraisal numbers were spot on. Ashley was full of great info on the cars and never pressured the deals.Ashley kept sending the numbers for different vehicles and lease/sale terms and the response was immediate. Other dealers only sent emails to stop in or tried calling me on the phone with no numbers. In this day and age it is a few minutes to put some numbers into a computer and send out the numbers a customer is looking at. Im guessing the other dealers didnt want to sell 2 cars with a couple of computer inputs.After looking at a bunch of models, we definitely liked the Mazdas the best and the service that Ashley provided made the decision so easy. It was a pleasure dealing with Ashley at Balise Mazda and would definitely send my friends to Ashley to buy their Mazda.

Er
Review №76

Highly recommend Balise Mazda. Just purchased my CX-5 and I’m loving it. Ashley Pingree made the process so easy.

dr
Review №77

Ashley has been great both times ive gone to Mazda. Always has presented me with the necessary information to make a good decision for myself. You can sense her hard work and desire to make hee customers pleased with the process of owning a Mazda. Truly wouldnt have been the same experience working with someone else! Im very happy with my vehicle and the service ive been given there!

Je
Review №78

We found the used vehicle we wanted through an online sight but it was in a state over from us. I was concerned about driving out there, wasting hours to see a vehicle that may or may not be right. Ashley, the salesperson, was amazing. She promptly responded with a personal email about the car and the information she had about it from the previous owner. She assured me it was worth the trip out there and that if I liked it we could do the paperwork on the spot so I didn’t need to make multiple trips. The car was perfect. Ashley answered all our questions, helped facilitate the insurance transfer and they handled all the financing paperwork. The car was delivered to us at our local DMV and their driver handled all the paperwork with the DMV. Everyone with Balise Mazda was professional, patient, and helpful. Highly recommend!

Na
Review №79

I have not had a bad experience here. Pedro especially was so helpful when I had an issue with my car. I trust them. And I drive over an hour to see them. because I do.

Em
Review №80

I wasn’t sure how buying a car in the middle of a pandemic would go but with a baby on the way it was something we wanted to get done ASAP. We worked with Ashley who was amazing from start to finish. The car was ready to test drive as soon as we got there and Ashley told us to just take our time and get to know the car. Well that turned into a 40 minute test drive. From there the conversation and negotiations were easy. We never felt like Ashley was trying to push her own agenda. We had honest conversation and eventually came to a deal we all agreed with. The rest of it was done from home and Ashley kept us up to date the entire way via text/phone calls. We picked up our car last week and Ashley walked us through all of the functions from a safe social distance through the window. She’s still kept in touch asking how we’re doing with the car and even sent us a picture she took of us after we purchased it. I’ve already told friends and family to go to Balise Mazda and ask for Ashley. As for the car- we are VERY happy with our first Mazda (CX-5) and highly recommend.

Se
Review №81

I had a very uncomplicated and pleasant experience with Balise Mazda and Ashley. She listened to my preferences and identified cars, both used and new, that might fulfill those needs. Ultimately, I found the exact car I was looking for! The process of purchasing the car was easier than I thought. Couldnt be happier with the results!

Br
Review №82

I came to Balsie mazda because I found a good deal on the car I wanted! Ashley was able to get me the car ive always wanted. She was very nice and professional! I got the car at a affordable price, despite my credit score!ONE VERY HAPPY CUSTOMER RIGHT HERE😁

Pe
Review №83

Brian & Ashley rock . They made the process so easy on buying a used 2019 Mazda CX-5 . With pass experience at other dealers I was hesitant on buying another vehicle at a dealership . Thank you guys for making this happen . You guys are awesome ! I would recommend this place to anyone I know for sure .

Va
Review №84

Ashley is an amazing saleswoman. Shes knowledgeable with all Mazda years and trim levels. She listens to your wants and desires for a vehicle and delivers. She does not pressure you to make a hasty decision. I felt really relaxed and confident throughout the whole process. Ashley made sure all my concerns were addressed to have my Certified Mazda ready for delivery. She works hard for the customer!

In
Review №85

The New Place on Columbus Ave is Stunning!Ashley is an Amazing Sales Rep. Her kindness patience & efficiency in doing a most remarkable job! She went out of her way to accommodate us in every which way! This is the reason we Favor Balise Mazda and their automobiles over any other! Our new car drives like a dream! We enlarged our choice of auto to a CX 5 from a CX3 and its like night & day!I encourage you to visit Balise Mazda today!The Gamellis 🤩

Al
Review №86

Hands down the best car buying experience I’ve ever had! Chantilli Cruz was an amazing sales person to work with. Down to earth, not pushy at all, and a very pleasant person. Highly recommended! Love my new car!!

Im
Review №87

Words cannot express how much of a great experience I’ve had at Balise Mazda. This is my second car that I have purchased from Ashley and she does not disappoint! She’s absolutely amazing! Not only did she find me a great car, but she took the time to make sure she didn’t rush me into the first thing I saw and worked with my budget and options. I absolutely love my Mazda 6 and will recommend to anyone looking for a great dealership to go to Balise Mazda. Their whole team is amazing and will make sure you walk out with a great reliable car.

Ca
Review №88

Callie was fantastic and able to provide the vehicle I needed. She was very friendly, knowledgable, and efficient. Made the process completely simple and easy. If you are visiting Balise Mazda, go see Callie!

Lo
Review №89

Ashley was great! She knew everything about the car and helped with all our questions. She went above and beyond what I ever expected. Wonderful to work with.

Ki
Review №90

I just recently purchased a 2017 Mazda CR-V from Balise Mazda with Calli Stone and I had the BEST experience. I am not someone who usually leaves reviews but this really exceeded my expectation. I am an anxious car shopper and I felt relaxed within minutes. Calli took her time and was very patient with me. She created a very welcoming environment and was very knowledgeable. When I went back to pick up my car, the rest of the employees were also very inviting and it felt comfortable. I did not feel like I was being misled about anything.

Ka
Review №91

Ashley at Balise Mazda was well-organized, efficient and great to work with when buying my first Mazda!

As
Review №92

My buying experience at Balise Mazda was absolutely fabulous. It was easy and fast. My sales person Ashley was very easy to talk to, understanding and very relaxed. She made my car buying experience very enjoyable. I would send others her way that are looking to buy a new Mazda.

Ly
Review №93

Calli was very pleasant, patient, and knowledgeable. This was my first new car buying experience. She made it easy and enjoyable. The poor girl not only had to teach me how to use the car features but had to explain to me how to operate the features on my cell phone. I’ll surely be back and will recommend Mazda to friends and family. Thank you so much. Love the new vehicle!

Ma
Review №94

Im the customer story that you hear about where you spend 20 grand on a car and after that its smell you later. After we closed the deal by phone I was told to bring my checkbook and I was like what for but then the manager brought me in about all the extended warranty options and the reason I bought the car was that it was reliable. If Id been given 10 minutes about how the car operated it would have saved me tons of headaches because I got stuck in accessory mode and it took a whole week out of my life. Then I couldnt get any response forgetting a simple $35 check as a refund for my inspection and it took six weeks and multiple follow-up calls to get it going. Smell you later indeed.

Pa
Review №95

My experience purchasing my Mazda CX-5 at Balise was all the more pleasant due to Ashley Pingree’s help. She answered all my questions and genuinely wanted to help me get the car I desired. From test drive to handing over the key she made herself available for anything I needed and I especially appreciated the time she spent explaining the many features of my new car.

Ni
Review №96

I got my Mazda CX-5 at Balise. Our seller name is Ashley. She is so awesome. Great service. Great customer Care. Highly recommended!!

Mo
Review №97

They lied about what needs to be done to my car and said that the parts and labor costs three thousand dollars and I went to another place and it was the starter and it cost me one hundred and fifty dollars

Ma
Review №98

I had a great experience getting my new car! Everyone was very friendly, communicative, straight forward, and prompt. I would certainly recommend Balise Mazda and working with Calli to anyone!

Jo
Review №99

Scheduled online. Service was fast and friendly. Looking forward to seeing the new place in Springfield.

St
Review №100

I’ve been buying cars at Balise Mazda for many years and they are easily one of the best dealerships around. Everyone is super friendly and I never felt pressure to buy. Ashley is a fantastic sales person!! She went out of her way to find me the right car color and options I was looking for and as quickly as possible. She paid attention to details making the whole buying process so easy from start to finish....doesn’t do any harm that they’re also such fun cars to drive!

Information
36 Photos
100 Comments
4.7 Rating
  • Address:635 Riverdale St, West Springfield, MA 01089, United States
  • Site:https://balisemazda.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 413-306-3036
Categories
  • Auto repair shop
  • Mazda dealer
  • Brake shop
  • Oil change service
  • Tire shop
  • Transmission shop
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–5PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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