Great service and friendly staff.Purchased a car battery online. When I got there, they had it ready to install.

This locations employees are great... a customer for life!

Great Service! Wonderful friendly atmosphere! wide selection of choices for Battery needs and applications! Convenient location :-) makes a Happy Customer.... this place has it all!

Great and quick service. Ordered online and it was ready within an hour.

Really friendly and fast service they got me in ran some tests on my phone before taking it back and it only took an hour to have the screen fixed, battery changed, and a temp screen put on.

Decent deals on batteries. Ive purchased several. Worth the visit!

Friendly service. No hassle. Easy checkout. Informative staff. Specialty items.

Brent was friendly and did a great job quickly repairing my phone at a reasonable price!

Previously I was very pleased. This time I was not accommodated as last time I felt hurried and I was not given reason as to why my warranty was not welcome. I felt bullied and rushed to get out. I was disappointed.

Some batteries are very difficult to get these days but they had the battery I needed.

The battery replacement for my iphone 7 was under 15 minutes...in and out quick.

Courteous and knowledgeable staff. It was a pleasure to do business with this pleasure with Batteries Plus bulbs.

I had a cell phone battery replaced. It was a very safe environment, was marked for social distancing, everything was cleaned and employees wore gloves and masks. This made me feel safe. Everyone that I interacted with were very friendly and patient with me. I was able to have my phone back to me in just over an hour as promised. I will definitely be a return customer.

Brent is so Easy to work with and so Knowledgeable and Helpful.

These people are some of the friendliest and most knowledgeable Ive encountered. Interactions have always been pleasant and efficient.

The attendee at this location was pleasantly helpful while being thorough on getting the correct batteries we needed.

I had purchased a Duracell battery for a generator. In less than 5 months the battery stopped taking a charge. They would not warranty the battery because it stopped taking a charge( I thought the the warranty was for defective workmanship). They told me that the battery had to take a charge in order to get warranty? If you are looking to buy a battery I would really question if you want one that has to take a charge in order to get warranty. I would look for a company that stand behind the products they sell. Unless money is no object to you. They will sell you anything just don’t look to get a warranty when you need it.

I have come there several times, and always received excellent service. You also offer options, for example changing my phone battery that AT & T do not offer. But they also referred you to me. Every time I come in I find out a service that you offer that I was not aware of so thank you.

Although the repair and replacement of the cell phone screen was more expensive than we had anticipated, the clerk gave us a 10% discount which was helpful. The work was done in less than an hour. I now have a new phone.

Please let your employees know that they are excellent. I don’t find that people are generally helpful. I interacted with the young woman who fixed my iPad and the young man working with her this morning June 1. I was in last Friday and another young man was just as nice and helpful. The reason I came back today was because I wanted to see if a new iPad was a better option. They saved me a bundle.

Fast service. The guys there were super friendly.

The batteries I needed were in stock and the staff was friendly, prompt and helpful. Online ordering was easy, my order was processed quickly and communication and the status of my order was clear and concise. Pickup at the store was a cinch. Had my mother in laws lift chair back up and running in no time. Thanks!

Went to get my iPhone screen fixed. They had it ready in less than an hour. Great service!

Brent and company have come through for me again and again. I use him for obscure batteries and bulbs for my business and recently started switching out my bulbs at home for more energy efficient alternatives. He was amazingly helpful with car batteries as well. Ive always appreciated his willingness to help me solve a problem and to help me understand the options. I drive from Cottonwood Heights, past probably 20 places that sell batteries and bulbs because of the service. Highly recommend these guys.

Great customer service!

Finally an honest business. First experience w this store. Key fob was dying, took it to a locksmith was told battery wasn’t problem it was the fob and quoted $216 to replace and reprogram. Came to this location, the reps were helpful and friendly. Tested battery in front of me and it was dead. $10 replacement and it works fine. This will be my stop for all my battery needs in the future. Very satisfied customer!!

Great place awesome staff highly recommend for your batteries...

This is the most friendly and kind business that Ive been to in a long time. You dont have to wait for someone to help you, they are there with expertise knowledge, and can find pretty much anything that youre looking for. Its family ran, and thats exactly how they make you feel. You guys are awesome. Thanks for all your help and your kindness.Ill be back as long as youre there and I recommend it to everyone I know. 👍

The name says it all. They have it all.

Best customer service in a long time. Very helpful, very nice, made sure to get the right battery for my truck. Installed my truck battery for free when the dealership wanted to charge 50 shop fee. Watch Brent install it, wow I was happy to see he took the time to clean off all corrosion, hook a back up to me truck so all my settings for clock n radio where saved, and sprayed terminals again with anti corrosion. All for free! Highly recommend!

I had never been in this store until today. It has everything batteries & bulbs and the nice man there replaced the battery in my iphone in less than hour and even checked all its functions! They have some hard to find items (like refridgerator bulbs) and fun to find items (like light-up dog balls) there.

The guys here at Batteries Plus have gone above and beyond in not only supplying a superior product, but they’re also very knowledgeable and helpful. I highly recommend Brent and his staff!

I live an hour away but needed several deep cell batteries. Not only was Batteries Pus Bulbs the best price around, but the owner of this store came out to make sure I installed them correctly when I had a glitch. Great service! Great products.

Friendly staff and quick pick up

Great quality, great 👍 service and socially.

Great customer service! Im very pleased with the decision to repair my phone vs replace it.They have brought my phone back to life more than once and Im so grateful for it! It feels like I bought a new phone when Ive had mine for years 😊

You had what I needed and for a decent price, friendly staff, easy to order online, fast no hassle pick up

I almost never give full star reviews unless the employees do miracles. Brent from your West Valley store came real close. After reviewing my order he called me to verify that the battery I ordered was the battery I wanted - it wasnt. He got me the right battery and was friendly and efficient. Great service!

Brent was a huge help today! We are able to get our Trailblazer running today because of him! Thanks to you and your team for all of your support to The Other Side Academy.

They had a few different choices for my bike, all were in stock. I called and talked to them about the differences and ask a few questions. I purchased online because of a discount offered, the store is like 4 miles from my house, so pick up was super easy. I asked a few more questions while there, and found them to be friendly and helpful.

Ive gone here twice, and the staff has always been super helpful and friendly. The first time was to get a new watch battery. I had forgotten that this particular watch has an impossible back, requiring special tools to remove and replace, but the employee was able to get it off and then back on again. The second time was to repair my phone. I had dropped it and it needed a new LCD screen. I went to two other places (who specialize in phone repairs), and neither of them had the parts in stock, in any of their stores, and they could not get the parts quickly. A Google search told me that Batteries Plus Bulbs did phone repairs (who knew?). I called them, and they had the parts in stock. I took my phone to them, and it was ready less than 2 hours later, which was great because I was expecting a really important call and it was crucial that I had my phone. My phone looked and worked like new when I got it back, and they charged less than the other places I was going to take it to. I highly recommend this store!

Thoroughly enjoy patronizing the West Valley City, Utah Batteries + Bulbs store. The owner, Brent, is always friendly, courteous and very talented when it comes to repairing phone, tablets and most recently my Garmin GPS. His crew are also very helpful and talented. So excited when Batteries + Bulbs opened a store in my area. Before this store opened I rarely patronized Batteries + Bulbs because the nearest store was 10 miles away. Have been able to find bulbs not available in a major retail chain which I will not reference by name but begins with the letter W.

I cannot recommend this company for iPhone repairs. I brought in an iPhone 8 with a broken screen and after looking at the device said it also needed a new battery. They dont seem to be qualified to replace iPhone batteries because the device didnt work with a new battery. I had them put the old battery back in the device so I could take it to an Apple Store. The Apple Store wasnt able to fix the device because Batteries Plus had damaged other components when installing and removing a new battery. I was forced to buy a completely new device due to their error. Instead of paying $130 for a new screen I had to spend over $350 on a new device. They just dont seem to have the expertise to repair phones.

Ordering was easy, service was great and fast. Only store in the valley to carry the battery I was looking for.

Great customer service. Great job on my screen replacement, and they were fast.

I dont blame the employees (much) at the store for what happened I simply blame store policy. Though why on earth the employee could not simply void the sale is beyond me.I purchased a battery for my device in cash ($2.49 + tax = $2.66). I walked out of the store and sat in my car while I pulled out my device and then realized I needed three batteries. I had done my research previously and knew that if I needed more than one battery Amazon was the place to go. In fact I needed three rather than one.I walked back into the store less than a minute or two later with battery in the unopened package with my original receipt issued just minutes before. They said in order to make the return they needed my telephone number, which I then begrudgingly gave them.I let me repeat, I paid cash, the package was sealed and unopened, I had the receipt and had literally just purchased the item a minute or two before.I was then told that I was required to provide *all* of my contact information to make the return. At this point I just said forget it. I left the item on the counter and told them to keep it and walked out the door. Probably not my finest moment, however I didnt need the battery (I needed three) and I wasnt willing to provide the rest of my contact info over a $2.49 purchase that I had just paid in cash minutes before.Why they didnt just void the sale is beyond me. And why corporate policy requires full contact information on a cash sale / return within minutes is beyond me as well.I blame corporate policy. If the employees are to blame then that makes it even worse. Bottom line is Ill never go back. I seriously should have made the purchase with my credit card just so I could dispute the charge. Instead I am left with the consolation of writing this review.

Ordered a new key fob for my daughters car. Paid the key price and the required programming fee, an additional $39. Five days later, got a call that the fob had come in, and ran the car over to pick up and have the fob programmed. Only the fob was not the correct one. Not even close. The girl working didnt know what to do, so she called someone who tried to say that he remembered me going over the computer screen with the associate who ordered the fob for me. Only there was no picture on the screen, so that wasnt the case. Employee let me know that she would order the correct fob, and have it rush delivered. The called again when the correct fob came in, and again, ran over with the car to have it programmed. They looked up how to program the fob and brought their laptop out to the car so they could get it taken care of. Two different employees couldnt figure out how to program the fob to the car, and it was only after 40 minutes, and me looking on YouTube and walking them through how it said to program the fob that they were able to get the job done. $40 well spent. Then we go to leave, but the car wont start. Apparently there is another programming that needs to be done with the fob that they were unaware of, and it would take at least 10 minutes to do. Well, the couldnt even figure out how to program the unlock button, why would I let them mess with the starting programming. And the process had already taken way longer than it should have. Requested that they put the old, unworking fob back on the key and refund my money. Do yourself a favor, dont get your key fobs there, saying that they replace them is a gross exaggeration of what they are able to deliver.

Great selection of bulbs!

Cordial staff. They helped us find an appropriate sized battery for watches my wife is reconditioning.I took away a star for clerks use of the calculator. He set up the cost algorithm wrong.We worked it out eventually.

This place has been a lifesaver more than once for me. I find their prices a lot less than other options and Brent has been beyond helpful and kind. I will definitely be back!

After making an appointment and saving $10.00 i needed a new battery replaced on my Iphone 6 plus these Guys are great dropped off my phone i came back in 30 minutes and it was done .I also needed other work done my camera wasnt working correctly as well as my ear speaker the Technician was so honest and explained everything to me i had a screen replaced elsewhere and my phone was never the same until i took it to these guys now its like a new phone and much cheaper than $1.000 for a new one . Thank you Gordon Roberts

Brent is very helpful and will do what he can to get what you need

Super easy ordering online and picking up in store. Awesome customer service. I could not be happier. And they had the battery I needed that no one else carries.

Great communication, fast service, excellent work.

The owner went out of his way to help me with all my questions on battery types. And what will work best with my cpap machine

Re-fit a rare plug on a new lithium battery on the fly. Saved my day and made my customer happy.

Store manager was great and also employee were very helpful. Thank you.

I got my iPhone fixed and it worked well for a good price ty

Very helpful. Best customer service experience Ive had in a long time!

Always great service. Manager (Brent) truly cares about his customers and it shows!

Would give you 5 stars if I could easily go from store to store location setting up local pickups in different states and cities on our account.

Brent is very knowledgeable and is willing to explain different options as to what ever it is you want to purchase he is willing to look online to find other products that he currently does not stock in my opinion he does more for customer satisfaction then I have seen in a long time.

I used your online service to find what I needed. You had the product and i was in and out that quick, when I went and picked it up.

I needed a CR1/3N battery and ordered it online and got a discount even. The battery worked great. Picked it up the same day. Thanks.

Friendly staff, good variety of products

Excellent customer service and they did a great job fixing our phone.

A reliable place to go for hard to find bulbs, have keys made and that hard to find battery.

It all started this Monday morning, woke up went to check my phone and panic since my iphone 6 was plugged in charging and it still said the battery was dead. I googled if there was any quick fixes but all lead to replacing battery so I researched who could do it and this store came up. After reading reviews I decided to get there right as the store opened (not sure what time it was when I got there since my iphone was dead) I asked how much it costs and how long it takes, he told me about 30 minutes so I said lets do it. After about 12ish minutes of waiting he said he was done and my iphone was back to normal. I was so relieved and was still able to get breakfast before work. HIGHLY RECOMMEND and they have every type of battery (ones I didnt even know existed) great service and employee (I say singular since I only interacted with one this morning)

Great place for semi liftgate and rv batteries !!

Nothing but great things to say about the manager here. Love this guy and he is so helpful and always willing to go anow and beyond

When I bought my usb charge cords at this location I was told they would replace them if they stopped working. Today I went back because they stopped working. The owner was very professional. That was the only nice thing about our exchange. After looking for several loop holes (i.e. Do you have old devices? No. Do you have proof of purchase? Yes.) He still wouldnt take them back because then hed have to pay for them out of his own pocket. That has nothing to do with what I was guaranteed at the time of purchase.

My phone is good as new. missing home button, cracked lcd and the digitizer was brokendefinitely will recommend my friends this place

The staff at this Westvalley store are very helpful, I thank them.

I have bought lots of batteries from them over the years. They are a good company.

Very professional, pleasant management staff that caters to your needs.

Excellent customer service, friendly staff and great prices!!

Fair price and quality work.

I have had batteries on two cars replaced here. Great and friendly service from Brent and Brent Jr.Highly recommended!

As a first timer here. I love the customer service!!

Great service but prices are ridiculous. If I did not need what I purchased tomorrow I would have got it online for 1/4 of the price.

Great service and prices!

I needed a 12V battery for my neices toy jeep. I was on my way to Battery + Bulbs 10 min before closing. After calling them while I was in route, the staff that was there was kind enough to stay open until I got there to purchase the battery and charger.

They usually have any type of battery you could think of and if they dont have it they can usually have it delivered fast and easy.

Wasnt at that location

Owner is terrible, his son Brent Jr. (the manager) is an alcoholic and the owner Brent Sr. Refuses to remove him as manager. Hes been caught several times drunk at work. I was an employee there. Dont give them business. Go to a different location.

Fast and easy, excellent service!

They guarantee their work

Great service.

Good customer service.

Expert customer service!!! All I expected and more.

Good service

Brent is awesome!

Great

Very helpful