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Full House Sales & Lease
511 Main St, Westbrook, ME 04092, United States
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Full House Sales & Lease
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Li
Review №1

To OVERPRICED! Its an automatic 52months or so of Payments. I paid $60 Weekly sense the beginning of 2020 as well as quite a bit of late fees of $10, even if only one day late. This continued to happen even threw the Covid-19 Pandemic which I was greatly affected by being a Cook at a Restaurant.

Ci
Review №2

Full house sales and lease is by far the best Shawn is my go to customer service rep taking the time to find a product that’s the right size or color and touching back with updates as neededThanks again for my perfect new couch and tables again perfect fit and color🏡 Full house sales and lease lifer 🏠

Ju
Review №3

Great folks over here. I’ve dealt with these folks for over 10 years now. Never been displeased with how I was treated! Good selection too!

Li
Review №4

I would give it zero stars if it would let me. But this place is the worst lease and sale establishment Ive ever been to. I also pay my phone there( METRO PCS ) The manager there has been the same manager since Premier Rental. I rented a TV from them 5 years ago. It was a nice huge big flat screen. Even though paying payments is always overpriced sometimes its easier. After having it for a couple weeks I had a problem with one of the components cord. I went to unplug the input output cord and a piece got stuck in the TV. When I called them the maintenance guy actually answered the phone and he told me he could come get it out really quick and it would be free. But the manager guy was like no we need to pick it up and service it and then get it back he tried to charge me 100$ then it was like 150$. I was not happy so i asked them to come get the TV. Every time Ive gone in there since hes trying to tell me I need to pay for that TV. Ive been in there for phones Ive been in there to pay my phone and he never said anything til after i pay my bill. Then the other day he tried to throw me out because I wouldnt pay him the money for that stupid TV. He swears at me and yelled at me and told me to get out we always end up in an argument every time as if hes still there now that its called Full House Sales & Leasing. They would get so much more business if he was not managing that place, he is a horrible manager and should not run it. Now hes about to stop being an authorized Metro PCS dealer. So Ill never go back in there again. (Its the only one in Westbrook. So its very inconvenient.) But hes so mean and rude. Forget that. Beware of this place...

Ch
Review №5

Shaun and the staff are amazing! We have furnished our apartment over and over in 14 years through Full House Sales and Lease. If you want affordable furniture, appliances,game systems, or cell phones this is the place to go!

Mi
Review №6

Great quality Items and friendly staff. I have been renting from the owner Jim since he first started his company @ Rental Zone many many years ago. He has always treated me like family. Great Items with great prices that fit my budget.

br
Review №7

Ive been using Full House for many years. I began using them when I first became a single mother and owner of my own business. It afforded me the options to furnish my home with higher quality furniture than I might have been able to without their options. Now, after all of these years, I keep coming back though finances arent as tight because I love their selection, willingness to assist me in finding items they might not have readily in stock and their flexible delivery. Small, locally owned businesses are the backbone of our communities and Full House is one of my favorites.

He
Review №8

The people that work there are amazing and they treat you like family every time you go in and they all remember your name the first time you go in

No
Review №9

I have been doing business with Jim now for 21 years. I will not go to another rental place. Jim really takes care of his customers and goes out of his way to make sure that his customers are satisfied. He also has a great staff take are top notch. Thanks Premier for Just being you

An
Review №10

Awesome environment, super friendly staff... if you have a need they can and will work with you to get you what you need or want!! Over half my house has come from them and I wouldnt have it any other way!!

Ta
Review №11

I love this place. The people are so friendly and if they dont have something that you are looking for they will try to order it and get it in for you. Great people to work with. I will never go to any other rental place again. Thank you premier for all your great service.

Ra
Review №12

I absolutely love going through Premier Rental in Westbrook the staff there are amazing they go above and beyond to make their customers happy theyre very real people but I understand that Financial situations pop up once in awhile and they do anything they can to work with you I highly recommend Premier Rental in Westbrook to anyone looking to Finance or straight out purchase furniture appliances or whatever else you see there that you like I was a customer with Rent-A-Center for 12 years and just being day late they always gave me so much grief these guys completely understand as long as you can communicate I now go to Premier for all of my home furnishing needs thank you Premier Rental in Westbrook

Th
Review №13

Premier has been very helpful to me over the past few years with getting furniture and accessories for my apartment. Everyone there has been very friendly and understanding. I have not had a single bad experience and always recommend them to other people looking to get something new.

Sa
Review №14

First time adulting and they made it so easy! My bedroom set is beautiful. They were upfront and thoroughly explained all details of rent to own since I’m a newbie. I definitely recommend! Will be back when it’s time to redo our next room 👍

Do
Review №15

People are very friendly and helpful. Great place to do business.

Gr
Review №16

I spent too much time searching for a bed and all my looking stopped when I found EXACTLY what I was looking for at Premier! The sales staff never rushed me, I never felt pressured, and they had things delivered, set up and left after I was completely satisfied. I loved how they spent extra time with me, showing me all the options until I found precisely what I wanted. They are really personable, professional, and I never felt pushed into buying anything. They listened to what I wanted and worked hard to find the exact match for me. My bed is awesome!!! I will return here for other purchases, and definitely recommend them to others! You really cant find nicer folks!

Ch
Review №17

I have been doing business with the owner for over 25 years and he and his staff are the best. I have been very happy with Premier Rental Purchase. I would refer this company to everyone. The staff goes all out Thank you Jim, for putting up with me for all these years I was happy to refer my daughter to you (Rachel White)

ni
Review №18

All the employees are very perfessional and hard working. They always go out of there way to make me happy. I am so glad that I spoke up and asked if they could drop a weekly amount to what was comfortable for me and sure enough they did. They are awesome and Im so happy with all my purchases.

Jo
Review №19

Rented a computer. I really had a problem setting it up. Premier came out and showed me how to use it. They took the time to make sure I was happy. They really care about their customers. Our whole house is furnished by Premier. I wouldnt go anywhere else.

Ke
Review №20

They used to be part of some chain of rental stores but now are party of a local, Maine-owned group, with the same staff that is super friendly and understanding.

Sh
Review №21

I would like say thank you to Shawn and Dawn from the Westbrook location for all there help on getting the right mattress fit.. I would also like say thank you to delivery guys, awesome job! Thank you all again...

El
Review №22

They were wonderfully pleasant and were quick, they even called ahead to make sure if it was OK to be earlier, Ill definitely use this service in the future.

Sa
Review №23

Always have a wonderful experience, amazing staff and products! I love premier!

Ch
Review №24

New to premier but so far seem Friendly and helpful. Quick turnaround and good communication.

Ra
Review №25

I like renting things from premiers the employees are very nice and helpful and they greet you eveytime you walk in the store

An
Review №26

Second time Ive made a purchase front his store and always incredible friendly service will certainly continue comming back when I need a piece and dont have full cash up front which is often with my young family

To
Review №27

Great Company! had a small Snafu at set up and it was completely fixed! Thanks guys and look forward to doing more business with you in future!

Du
Review №28

Always very helpful, constant effort on there part to assist anyway they can

Li
Review №29

Great customer service both in the store and at my house thank you again

Sh
Review №30

Very friendly and respectful staff! Always very helpful and willing to work with you!

Su
Review №31

Great place. Helpful.

Mi
Review №32

Always a pleasure. Love the team there.

Za
Review №33

My wife & I have been renting from Premier for a little over a year now & its been a pleasure. We started with one laptop & now we have 2 big screen HDTV s, at a better deal than any I have found .

lu
Review №34

You guys are awesome, especially Shaun!!!!!!!! He is always there for me!!!!

Si
Review №35

The best ever shawn and his grew are wonderful I enjoy there whole team mainly shawn

He
Review №36

Im so happy to have found the washer and dryer I have been looking for everywhere. I am super happy with the service that you guys have given.

Ra
Review №37

Quick delivery, friendly staff and great prices!

Br
Review №38

This place has great deals and will work with you (: was an Aarons customer but I had to switch cause there cheaper!!!!

Jo
Review №39

Worst rental experience EVER! Seans a good guy Id give him personally 3 stars HOWEVER the item I rented was defective. I brought it back and. Was given a new battery. Well as I informed them that wasnt the problem.which has now cost me close to $3900.00. My compensation was $8.00......$8.00!! Never again will I rent from this company or ANY affiliate thereof.

du
Review №40

I had a good experience at Premier Rental John was very knowledgeable about the product I was buying I am very satisfied

Dm
Review №41

If your desperate for the items they have. And you dont mind paying alot extra to take it home on payments, its a decent resource. The process was too annoying for me.

Ma
Review №42

Great staff and always willing to help anyway they can!

Ti
Review №43

We love Premiere Rental and we tell all of our friends.

Da
Review №44

I learned about Premier by driving by and receiving a flyer in the mail They care how you like your product They always ask how things are working

Jo
Review №45

Very easy process, smooth delivery, great product

Ba
Review №46

Shawn and Dawn are amazing! Friendly! Reasonable! A++++

Ho
Review №47

No work life balanceWork 12 hr days 5days a week with only a 30 min lunchNo benefits and extremely low pay. This place is no place for anyone to work unless you like over charging people for basic product. $100 for a single video game is just insane not to mention the high chance of getting bed bugs. This place is not a good place to do business and the owner of the company only cares about himself and the store manager. Also you get paid every 2 weeks. There is no way to move up in this company you do better working at a fast food joint. Overall this place is a whole in the wall furniture store with over priced merchandise. DO NOT BUY FROM THIS COMPANY OR WORK FOR THEM.

Su
Review №48

Always great service and timely delivery....They rock!

Ja
Review №49

Always have gotten great furnature here n there super helpfull ive been doing business with westbrook premier for over 10 yrs i wont go anywhere else the store and all the employees r awesome and always understanding. Thank u all u rock

Za
Review №50

They were awesome, friendly and quick service!

At
Review №51

Love the in store service and friendly delivery drivers!

Sh
Review №52

Great locally owned furniture and appliance store.

Sc
Review №53

Great service all around. Stop by and see for yourself.

Me
Review №54

Great customer service. Professional staff. Will go back again

Ma
Review №55

Im so please with premier. I went in at 3:00pm and they deliveried my stuf the same day at 6:00pm. Not to mention the deal I received on my living room.. Got a package deal with laps and insurance. Thanks u guys on main St in Westbrook ur amazing.Mbowie

Ze
Review №56

Personal, quick, trustworthy. Been going there for years.

Re
Review №57

As always, EXCELLENT service!! Happy faces always!!!

Ro
Review №58

Staff are awesome very helpful great products

fo
Review №59

Great service, pleasant sales staff.

Ll
Review №60

Great staff, great service.

Ci
Review №61

They are great as always

La
Review №62

Great deals great people

je
Review №63

Nice people and very helpful

Fa
Review №64

I have been with this company since they open and the crew at Premier are number 1 in my book! Thank you for all u guys have done for me. Even though I am a pain lol See u soon 😃

Br
Review №65

Great customer service and appreciation

Pa
Review №66

Out standing customer service.

na
Review №67

Have gotten a couple of things through here

Be
Review №68

Excellent customer service and service!

Li
Review №69

Paid off my washer and dryer and thought I was going to need a futon but turned out I didnt ...had a great experience with them

Jo
Review №70

Cool people

Tr
Review №71

Good job

Ni
Review №72

They greeeat

Information
100 Photos
72 Comments
4.8 Rating
  • Address:511 Main St, Westbrook, ME 04092, United States
  • Site:http://fullhousesales.com/
  • Phone:+1 207-854-6200
Categories
  • Appliance store
  • Furniture store
  • Bedroom furniture store
  • Electronics store
  • Furniture rental service
  • Home goods store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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