Asked a guy in the far back if they had any universal dip sticks - he said a car shouldnt run without a dipstick. Wasnt our car, was running fine without a dipstick so Im not really sure what his problem was. He didnt offer any advice or seem to care that our engine was having issues. Lovely attitude to deal with when having car issues!

As usual they had the part. It was a little different in the looks but functions the same.

They had a tubing Bender that no one else carries they always seem to have what I need

What l looked for, l found ot there. I also checked up all around 60 miles around. Unfortunately l couldnt find anywhere. Only here. Thanks

Great customer service. If they dont have the part theyll find it❗

Great service and good people. One of our customers. Gotta love the state of Maine!

Quick and easy pick-up of my online order, as usual!

This Napa is basically the Napa warehouse. They have majority of the parts that the other Napas dont. Staffs are polite and helpful.

Terrible service and worst parts store.

Verry good,

Online said they had the part, but they didnt

Great service, very helpful and friendly.

Great place for truck parts. The staff is very knowledgeable and helpful.

Had the part I needed

Always an easy place to go for any of your Car/Truck Parts for any and all Makes/Models

Its Napa what can I say. Always helpful usually have what I am looking for.

Very good

Andrew Word is the BEST employee Napa could have! I have asked Andrew on multiple occasions if the Napa location he is at has different things for my car and he has always known immediately what parts they have and what is in stock! I would highly recommend this place to anyone as they have always been nothing short of helpful on every trip I have ever had here. Andrew deserves a raise or at the very least a public announcement on how great of an employee he is and for getting clients in the store! Napa is very lucky to have him!

The Westbrook location is wonderful. Helpful staff every time! Thank you

This NAPA ROCKS!!!!!!!! STAFF was great super professional extremely fast unloading.. THANK YOU !!!!!!!

Any time I have a project going on I go to this NAPA. Very knowledgeable staff. Quick service. And unlike many other auto parts place. This location has the warehouse on site. No waiting a day for the part you need. I live 98 miles away, but I drive a tractor trailer and my route takes me by this location. This is my go to parts store.

Great service and knowledgeable staff.

I went in for a simple set of booster cables and found them right away. The counter person was great as was the friendly cashier. Excellent overall experience.

Lady working at counter is extremely rude and clearly shows she doesn’t want to be there. Do not recommend coming in when she’s working.

Great place for parts very helpful staff

Gotta love Napa know-how! Always helpful. Only place I buy paint. Wish the rewards program was set up a little differently.

Westbrook NAPA is such a great place to do business. When I need parts or auto cleaning supplies this is my go to location. When I had a malfunction with my wiper blade today I headed right to NAPA. Yes... I drove past three other parts stores with no wiper on the passenger side and arm extended in the air to not damage my windshield. With in just a few moments Matt had figured out the issue with the clip on my recently purchased wiperblades and my wiper was back in service. How lucky that it was just a clip malfunction! It’s so nice to know there are still local businesses with ample pleasant and helpful staff!!!

Wow what a great place. The staff are efficient and knee everything I needed. Would not waste time going anywhere else. Napa is always too notch. Spread the word. They are great.

Ive always gone to NAPA first for my parts, ever since a boy just fixing farm equipment. By the time I got my license and my first car NAPA had a lot to do with keeping it running. Now Im a few years from teaching my kids how to drive, and Im still visiting NAPA because their service is great, and the parts counter employees know what theyre talking about. Always good for some mild banter when I walk in.

Very helpful

Noone that works at Napa actually has a great personality. Maybe they just get that way because their doing the same type of work for so long. Either way, they still sell the best parts around. You will like being able to select between several different grades of these parts as well, so if its something that is minor you can buy a less expensive part for it.

Very expensive. I paid $20 for a single head light bulb

Great place to do business! Matt is AMAZING with the information he knows and is willing to share. Goes above and beyond expectations to find what you need.

Got a great deal on my new jack & stands

Staff was willing to help, and werent shy in telling me that what I needed for my car couldnt be found at their store; I should see the dealer. I was assisted promtly & with respect. Thank you!

Excellent service, lots of parts in stock. If you go to most Napas and ask for a part they often say they can order it from this location. I prefer to come to the source.

Always friendly and seem to always have my parts decently priced always willing to help.

Quality parts, great service!

Great service its my offline go to they have all you need

Friendly helpful Employees

The air filter fit perfectly and price very reasonable and service was excellent and was very helpful

Replaced my husbands tool, regional manager was thoughtful and truly cared!

Largest selection of parts in the area on hand some of the Personnel are outstanding a lot of them need to know what a book is instead of relying on a computer and they need more help on the counters

Very helpful staff, always great quality parts

Very knowledgeable and helpful 😊

The employee at the computer who assisted me was very helpful and the part he gave me was exactly what I needed. Thank you!

I purchased a few items and thank God they had it in. First visit was good, 2nd visit, the young person at the counter, didnt have a clue what I was asking for. I ordered something that was in the next day, but couldnt pick it up until a few days later. It was in the back with my name on it. He tried to find it but didnt have a clue what or where it was. I needed it for a project I was doing the next day. The woman at the counter finally asked what I needed. She knew exactly where to look. Relief! The transaction was wierd that the payment didnt go through the first time. She asked me to sign twice for it then checked my statement and was ok. Three diff. times. It worked out ok through my account.

Was not impressed with this Napa Auto Parts Location. Severely lacking Customer Service. IGo the extra 1/4 mile to the Advanced Auto down the street.

Great service, they always get what I need!

Very good service. Very curtious. Very helpful.

Great place to do business with. Very courteous.

Very helpful! Changed the battery in my key fob 👍👍😃😃

The staff was very helpful even put my wipers on for me

Rob & driver Scott were great! They really shined through for me in a pinch. Thank you!

Good service and a lot to choose from.

Im a moron when it comes to auto parts but this staff never makes me feel that way. Helpful and attentive service from people that know what theyre talking about

They always have what I need

Helpful, offered help changing headlight after looking up what size i needed

Nice and helpful people.

Out of all the napa locations this Napa is the best. The employees that work here have outstanding customer service.

Always have what I need & AAA discount too!

Very rude and unhelpful at the front counter.

The guy that helped me was rude and Didnt seem to care if i found my belts or not. The guy behind me in line said the same thing. Terrible customer service.

Well informed workers helped get what we needed

Staff has always been helpful

Great service knew what to do and needed

Ive had very good service here.

The guys that work here are very helpful

Very good experience.counter man really looked to find right wheel studs for my Ford tractor.

Used to work here. Friendly and helpful staff.

Bunch of idiots work at that napa. No clue about parts. Dumb ducks.

Always hejpful. Today, they installed my windshield wipers too!

They always have what I need.

NAPA is the better of the auto parts choices.

Helpful staff and large clean store! Thanks NAPA.

Had to drive 45 miles because the store near me didnt have the part I needed in stock.

My worst pet peeve about Napa is they never answered the telephone.

Too many people on other phone lines? Too much noise in the back ground

This store is co-located with the regional Distribution Center so they have a much greater selection of parts in stock compared to other auto parts stores.

Just an ol experience. Nothing special, nothing bad

Great place for all your automotive needs

Best place to go for auto parts

Friendly knowledgeable staff

Great service every time.

In and out very fast very helpful

Good service with friendly people

Management and most of the staff are outstanding

No see open you closed

Best place for Auto parts and accessories

Sales Rep Johnny was less than enthusiastic and I felt I was a bother by having him look for an item.

Customer service sometimes lacking, but they usually have the parts I need, although more expensive than they should be.

Upside is that they have a lot of parts, downside is that they charge a premium versus other stores which are around the corner. Staff was friendly enough.

They have what I need 99% of the time.

Called to make sure they had the paint I needed, showed up and waited in line for 30min. No one was available to help so I put everything back and left. What a waist of time!

Great stuff!!

This NAPA store is five times bigger than you think

Helpful friendly staff

Good supply of parts

Largest inventory in Maine!

They mix automotive and fleet paint