The store was set up very nicely. Sales lady was very helpful and answered all my questions. I would highly recommend the Planet Beauty in Westlake Village.

This store is exceptionally well-curated, which I admire. All was clearly visible. The array of beauty products and cosmetics on display astounded me when I came across this beauty shop downtown. The staff was very friendly and helpful. She aided me in selecting the best skin care product for my needs. Im going back to this store!

Diego from the Westlake Village location is my skincare guru. I highly recommend you ask for him anytime you go in. He is so knowledgeable and so kind!!

I’ve never been treated so rudely at a store before. You’re employee Lana was extremely rude and made me feel un-welcomed. I’m a very loyal customer and to be treated this way is so insulting. Please train your staff moreWell especially Lana. I’ll never go to this store again until Lana out.

I had purchased this hair dye from them, went home and it turned my hair a different color than what I had paid for. I had asked for my money back and all they would do is give me store credit. I spent $30 on this product and all they were going to is have me exchange it...Great customer service, wont give an unsatisfied customer their money back for something that isnt even their fault.

Tasha is so knowledgeable & eager to help! I love her!

Love the candles they sell

Friendly helpful staff who are always there to help find what you need. A++

Beautiful store