I called because my heater wasn’t working and gault was at my house within an hour. Patrick was efficient and professional and discovered that two of my three zones were air blocked and the circulator was dying. He replaced the circulator and got the air out of one zone but not the other and said he’d have to come back tomorrow. However, it turns out his Gault colleague John was 15 minutes away so came to help! By now it was almost 6PM but together they fixed it within 15 minutes! I’m now happy and perfectly warm!!

We had a great experience with Brian Curry who found another issue tied to our Blower and solved for it free of charge. He came back and solved the issue with great speed. Also, Justin his partner was polite and responsive.

Great Customer service, all the drivers that I have dealt with doing our deliveries are very nice. Thank you!

We continued with Gault when we bought our home (the owner had a contract with them previously). I’m pleased with their communication and service. We are first time home owners and trust the guidance we’ve been given!

Have been using Gault for heatin oil, furnace, A/C, propane for some years. Very reliable, good company.

Hiring Gault for my generator project was a really good move.They were on time, professional, and informative. The jobran like clockwork with various work crews coming and goingthroughout the week without any problems.They were all excellent!!

It would have been nice had we been given a window of time. Instead we waited all day until 5pm when they showed up. However, the guys were very nice and got the job done very quickly. Very friendly, nice guys. Thank you so much!

Recently had two technicians to my home to correct some issues. These two men were friendly professional and went the extra mile to explain and satisfy my concerns. Kudos to them and Gault (Joe in their customer service. Pete Mihalick

Air conditioning stopped working. Called Gault on Saturday at 7.30am. Back working before 9am. Thanks Anthony for visiting promptly and fixing so quickly.

Brian and Justin were efficient, neat, and friendly when they came to my house to service my boiler. I couldnt have asked for a better experience, thank you!

Pablo Cename-Reyes was fantastic. Incredibly knowledgeable and efficient and even made time to come back at the end of of the day so we had AC through the night. Thank you Pablo!

Anthony, our technician, is my new favorite person! I hope Gault pays him well because he is as good as it gets!

The service professional was amazing. Friendly, helpful. Arrived earlier than expected. Great service all around.

Technician was very competent fixed the problem right away. No fuss no muss!!! Professional courteous we where very pleased.

Our HVAC tech, Brian Curry, was terrific. Professional, friendly, extremely knowledgeable and confident. He worked with my existing system, did a very thorough checkup, and helped me with an action plan to keep my aging system running in good shape. Highly recommend.

Brian Curry without question is the most gifted tech professional hands down. He has an uncanny ability to diagnose problems quickly and responsibly. You would be very lucky to get him on a service call.

Brian C. was extremely knowledgeable and professional. He diagnosed 2 issues immediately that evaded numerous others.

Gault service techs are the best. Responsive and honest. Brian Curry helped me out with a big repair. Job well done.

Exceptional service and understanding of the homeowners needs. These guys have gone above and beyond on multiple occasions to get our equipment back up and running. Today, Brian and Paul were able to find a solution for a seemingly impossible fix. Many thanks to service management for their compassion and dedication to getting jobs done right but most important safely. Keep up the good work.

Had my air conditioner replaced (fortunately the week before the recent heat wave). Technicians were very friendly/professional - they arrived on time and completed the install early with minimal disruptions. One of my better service experiences of late. Definitely would recommend.

Heater repair job went well, was done on time and and speedily. Good job. Marvin Lerman

Gault provided a meticulous extended propane line for a new gas cooktop and gas (heating stove). Gault owns the entire process including any necessary permits. They came the day promised but did not provide a time window. The workers are knowledgeable, neat, and accommodating.

Excellent service, technician explained problem and promptly fixed it

Incredibly efficient, professional and very easy to work with - overall great experience - highly recommended and great overall experience.

Smooth and professional assessment of my tank accompanied with sensible recommendation s.

We have been using Gault since 2006. Dave Chasen is the best oil tech in the business and known him 25 years plus. Worth extra cost Gault always been there for us.

Wyateisa and Jessica at Gault Energy have been fantastic and excellent to work with!!They are knowledgeable and patient and spent a great deal of time explaining everything needed for my new home.I am so grateful to have such a wonderful team taking care of me.Thank you so much for everything!! I highly recommend Gault and their amazing team.

Thank you Wyateisa & Keith for your professionalism through the years. I am so impressed with both of you and Gault as a whole.

Brian Curry is professional, courteous, reliable, and a most capable technician. He has consistently resolved everything he has needed to take care.

Matt Yost HVAC Technician went out of his way to make sure our issues were completely resolved and Gault energy was extremely helpful in addressing our concerns. My wife has serious health issues and everyone at Gault went above and beyond to make sure our air conditioning system was up and running in a timely manner. I cant recommend them highly enough.

Did a very good job getting our outside gas lights working properly again.

Very happy with Gualts service so far. Great communication with the office staff. I was also very pleased with the delivery of the propane tanks, they did a fantastic job.

We are new homeowners. The house we purchased had gas tanks from Hocon. I was referred to Gault by a friend. My first call with the people at Gault was positive. They were professional and easy to deal with. They did everything they said they would do in a timely fashion. The Gault crew showed up on time the day of the appointment, disconnected the existing tanks and installed their replacements. Clearly communicated what they were going to do from installing to testing. I am very happy to be a new Gault customer.

Easy company to work with. The team that came for propane set up was super helpful. They made it easy to switch.

I would not recommend this company. Quick to delivery but poor service and extremely poor billing practices. After my 4th contact just to get a standard bill after months of them claiming past due balances I have moved on. Very disappointed in this companies failure to meet the most basic requests of a (former) customer. Search elsewhere for an energy company there are many that offer better rates and the service that you would expect and more.

Gault continues to impress, any emergency service has very quick results! Very responsive and customer focused!

Flavio was great tech who was concerned with doing things right! Thank you

I was having problems with one of my thermostats and needed someone to install a new one. After doing research I contacted Gault. What an experience, I could not have been more pleased or impressed. I was given an appointment for the next day. The tech arrived early and was both friendly and professional. It turns out that somehow the emergency off switch tripped on the unit and the thermostat was perfectly fine. It was great to be dealt with honestly.

This is my second review and unfortunately, it is going to be no better than the first. Amazingly, I just had the same problem with Gault I had a few months ago EVEN AFTER the CFO and manager promised me they would take steps to rectify the problem. The people answer the phone and say one thing. The technician arrives and says exactly the opposite. SAD VERY SAD

Gault responded with speed and respect to the fact that I was nervous about the fumes. Both servicemen were extremely nice and got the job done with great confidence - I believe they are all well trained in this business and actually care .

We have been Gault customers for only a short time... a few years or so... but everyone I have spoken with or met in person is super nice, courteous and helpful. They are prompt and very reliable. Im so happy a friend of mine recommended them.Thanks Gault!

Gault is the best! It was New Years eve 1999 and everyone was afraid of Y2K My furnace died at 8pm on that chilly night. Called Gault and they came right away and fixed it just like they did this Sunday when it broke again. An amazing well run company that treats you like family.

Excellent work but a little pricy

The install was quick. Guys where nice.

Technician came out as planned and fixed the problem promptly and correctly

Very professional and courteous service person who worked on my boiler.

Tom arrived ahead of schedule, diagnosed and fixed the problem quickly and made recommendations for follow ip maintenance.

George and his team were awesome neat clean and finished the job on time and under budget

We can’t thank Gault and it’s entire staff enough for their assistance! The night before New Year’s Eve our hot water heater broke down and Gault’s all-star staff came to the rescue! Because of Gault’s outstanding commitment to service and complete professionalism, we again had hot water within 24 hours. In addition, the servicemen were very cautious and followed all COVID-19 protocols to keep our family safe. Thank you once again to the Gault “family.” This is only one example of why we have chosen Gault Energy and Stone over and over for the past 66 years.

Today’s visit was from a very nice propane gas specialist who was appropriately wearing his COVID-19 mask. He came to change out and hook up an LP hose from an old gas grill to my new one. Although the hose fitting was seemingly frozen in place, he had it off and changed and tested in under 10 minutes. I have been a happy customer of Gault family businesses for 5+ years (heating oil and propane) and highly recommend them for their professionalism and customer service focus.

Most reliable and knowledgeable. With great service from the moment you call customer care to the moment the service technician works to find a solution. Ive been with Gault and its affiliate Fuel company for over 35 years. Theyve always be there for our needs. Highly recommend them to clients and friends.

The technician was professional, courteous and extremely thorough!

Technicians always on time, courteous and complete the work efficiently and accurately.

Friendly and professional service. Thank you for your assistance.

Excellent service! Highly recommend

Brian & Corey were amazing ! Brian helped fix our water heater issue over the weekend. Exceptional service. He found other issues with the vent pipes and Gault helped proactively reach out fixed the vent pipes, fixed a controller issue with in the water heater and cleaned up before they left.All work was covered under the maintenance contract! Quality service, timely and proactive out reach by the Gault staff! Would highly recommend them for energy needs !

Nat was professional and pleasant. He is an exemplary representative of your company.

Gault helped resolve my issues quickly

Yesterday was my first time receiving oil ever. I met with an oil technician and literally 15 minutes later I was getting oil delivered to my house.

We have used Gault for many years. They service our heating system, air-conditioning system and provide us with fuel (propane on the world). Everyone we have dealt with has been professional and courteous. I have no complaints at all and recommend them to others.

Appointment was scheduled for 07/08/2020, but for some reason received text & phone call that technician was on the way over in 1/2 hour on 06/17/2020. SURPRISE!!! In any case, we were home and available at the time so we had the service technician perform the annual maintenance.Service technician earned 5/5 stars. Happy with him... Thanks.

Re-writing my review. We appreciate the accountability and the personal customer service. Thank you.

I had a problem with my Peerless boiler.I called Gault one day and they scheduled technician for next one.It’s very nice phone customer service and very professional staff.Strongly recommend.Greg A

Great company all around. Extremely fast response over the weekend for an emergency call. Highly recommended!

Very happy with the service. We had someone out in less than a few hours today when ouri furnace stopped working.

Many thanks to the Gault team in helping us with a propane problem. We were misguided by a competitor and luckily were referred to Gault. The first line customer service agent, Angela, was helpful and then we were transferred to the propane coordinator, Kim. She went above and beyond helping us schedule the best solutions. Today, Kevin and Charles came out to our property and figured out the problem - saving us thousands of dollars in an unnecessary repair. They were kind, courteous and explained everything and then made sure that our system was up and running. We cannot thank the Gault folks enough and we will spread the word to our friends and contractors.

On time, polite, clear, and masked for safety! Thanks for trekking through the snow to make sure we have what we need!

Our technician came out for the annual maintenance. He was polite, professional & right on time. It was easy to make an appointment and helpful, friendly customer service.

Tom has been servicing my heating, air Conditioning and venting needs for years. He is so knowledgeable and very friendly! I would highly recommend him! My only complaint with the company is that I want an estimate before the technician comes out. I don’t like giving someone a blank check.

Excellent service and superb professionalism! Would 100% recommend.

Josh, Phil, and Drew were excellent. They were calm, thorough and knowledgeable. They came when they said they would and completed the job timely. They even came out on a Saturday to fix a minor problem. I would highly recommend Gault.

Steve, a Gault technician, came to my house today in response to my call regarding a water leak to my furnace. He was friendly & extremely knowledgeable. He quickly diagnosed the problem & gave me a few choices as to how to solve the problem. I especially appreciated his explaining, in detail, the cost of each possible solution as well as the pros & cons of each solution. It was clear that he was not interested in pressuring me into the most expensive approach - as some other companies have done in the past. I have been a customer of Gault for over 30 years. Although their oil prices are not the cheapest available, their customer service more than makes up for it. I highly recommend them.

Technician was professional, thorough maintenance service and troubleshooting. Replaced a part before it became an emergency. Left the mechanical room clean and tidy.As a builder/developer, I recommend Gault to my customers heating with oil because of the service experience I have had on my home oil burners.

We purchased an old home last summer, and so this was our first winter using oil heat. Not knowing how it works and what needs to be done for maintenance, I was lost. Thankfully, Wyateisa patiently walked me through each step of the process (from service assessment to contract to maintenance) and has been an incredible resource with every question Ive had along the way. Gault is reliable with deliveries, and their customer service is exceptional.

The A/C part of the less than two year old HVAC system was not cooling the bedroom floor. The Gault technican diagnosed the problem very quickly, and added missing refrigerant and a dye to locate the source of the leaking refrigerant. On time, knowledgeable and very pleasant.

I have been a customer of Gault Energy for 5 years and Im convinced they have the best service techs and in office staff. As a property manager the on time communication regarding arrival time is excellent. My clients are happy that I recommended them for their homes.

Came out within an hour when we woke up without heat or hot water. They took care of it quickly and got us up and running. We have never had any issues with Gault and highly recommend them!

Well I scheduled Gault Service appt between 4-6 pmI received a text at 4 pm saying the service guy would arrive shortly .. Was a no show until 6:20pmI left work at 3:30 to get home and wait and wait! I also got a text at 5 pm saying they would be arriving shortly.. no one to call to confirm .. office closes at 4:30pm ..Guy was good and got fireplace working was knowledgeable and out of house in 10 minutes!I’m an existing Gault energy client

Yesterday I had my first experience with Gault Energy. Our central air conditioning had ceased working on one of the hottest days of the summer. The supervisor gave us a courtesy call informing us of when we could expect the technician to arrive. The technician, Dan, arrived promptly, assessed the situation, came up with a solution, and made the necessary repair. Within 10 minutes of his arrival, our air conditioning was back up and running again. So grateful to the Gault team for their efficiency, professionalism, and their expertise. I would not hesitate to use them again in the future!

Excellent service. Professional, courteous and thorough.

Great company. Very responsive. High quality staff inside and out. I’m very comfortable having Gault employees in my home.

I have been a customer of Gault for two years and have been very satisfied. For heating and a/c service, Gault texts you within the two hour window to give you a better estimate of when they will arrive. It’s refreshing that Gault values your time and keeps you up-to-date on their ETA. Partick was our service provider and he was great to work with.

We ran out of oil on a very cold Saturday. Gault was there within half an hour of us calling. Then a technician came to flush the boiler. We are so grateful for choosing Gault. Great service that keeps us warm and is there for us when we need them.

The tech was very thorough and proficient in his work. He completed the job in a timely fashion, cleaned up afterwards, and explained what he had done. We feel confident with Gault as our oil and heating equipment provider.

Just had my routine air conditioner and boiler serviced. The technician was very knowledgeable, on time, and professional. Highly recommended

Gault was fantastic once again. My heater was leaking and within an hour a qualified technician was at my home... ON A SATURDAY AFTERNOON!! Enough said, wonderful service!

Just had burner services and problems were found so some work had to be done.Matt explained everything he was doing and how the system workedHe never talked down to me and did very thorough job. I did notice a couple of things days later that I had concern overCalled gault and techs were there within hours and fixed a couple of glitches and all is now perfect. They really care about good work and good service .rare in todays world. Thks again

Gault is great. They came quickly and did a thorough job fixing the issues in our burner. Really gives me peace of mind knowing I have service with Gault.

I was most pleased with how quickly the oil delivery was made after a false reading caused the tank to run out. After it was full, the driver assisted with resetting the furnace. He saw it was not staying on and quickly took action, making a service call on my behalf. The tech was at my home within 2 hours; bled the main line and I was good to go. Thank you!!

We had such a great service tech, on time and very Professional!

Overall, my experience with Gault has been good. Their management kept me updated on the progress of the work. The only hiccup was determining the root of my furnace problem and ordering the parts. Otherwise, they were quick and thorough.

Very professional, very thorough! Highly recommend Gault/Economy Fuel.

We had an issue with one of our heating zones going out -- not cool, especially in February in the northeast. My phone call to Gault was answered right away, a tech was to our home within an hour, and thirty minutes later he had replaced our water circulator. Overall, it was an unpleasant situation the Gault team helped us resolve quickly and painlessly. Our protection plan that we purchased through the company covered everything.

Rob Capris attention to customer service and detail surpassed my expectations. Thank you Rob! (Jill, FHB, Darien, CT)

7/15/19: Finally had a competent technical come for the air conditioning- Matt - stayed to fix it and add refrigerant. Now waiting to see what happens with hot water tank.7/13/ 2019: BEWARE!!! SUPER SALES PEOPLE, LACK OF QUALITY AND SERVICE. We moved into our house in Easton CT in February 2018. We have spent close to $10,000 on a new water tank, a new 500 gallon propane tank, service contracts and cost of each service visit. In the 17 months we have been here, we have had significant issues with the water heater (they sold us an older model with aluminum rods that are deteriorating,) as well as service issues for the AC, turnover with technicians, and lack of responsiveness on calls put in where somehow they don’t get to the techs.Today, I called them at 7am for service for our AC which wont get below 75 degrees. No call from the tech. I called them at 8:15. They said they would put in another call. No call from the tech. It is now 10 am and the office has just told me they never got those calls so no tech knows about this. Presumably I will get another call soon... STAY TUNED...

Responsive. Skilled. Courteous.Ive had a Gault contract for 12 years, and they never disappoint. Its a family business that really believes in doing the right thing for the customer. Unqualified recommendation.

I woke up to NO heat. Called Gault and they were there that day to get us back up and working. Technicians are always nice and knowledgeable.

Friendly and excellent service.

Matt is a credit to the Gault organization. Sam, you’re not doing so bad yourself.

Always available when an emergency, and that is the value of most companies! Happy to recommend