I could tell the owner and staff genuinely cared about my purchase and it made for a very enjoyable experience. He took the time to educate me about different tire options and gave me a smokin’ deal. I’ll be back👍

I recently purchased a used Cannondale Synapse and thought I should have the bike serviced. I took the bike to the Bicycle Broker for servicing and prior to accepting the bicycle for servicing I was asked about any issues with the bike (no issues, I just thought it prudent to be serviced). He explained that the hub bearings and bottom bracket bearing were sealed and can only be replaced, not serviced and he quickly put the bike on the stand, checked the wheels for spinning smoothly and suggested there was no need to service the bike. Checked the chain and recommended I come back in a couple of months to change. The whole process took less than 5 minutes and he would not accept any payment I offered for the quick check and advice. It was a pleasure to meet such a knowledgable and very helpful person. I will be back for any future bike servicing or purchases.

Pre ordered a 2021 surly ogre from the owner and he kept in touch with me until it got shipped to his store. Not only did he get the bike made for me (saved me a few hours and headaches) he let me pick it up 45 minutes after closing time. That was really nice of him.Thank you so much!

Legit af. Everything i hoped a local custom bike shop would be. Got my tire fixed, learned how to look for goat heads inside without slicing off ones finger, and they had my tube after previous shops did not. So besides the obvious having good inventory, customer service and being Hella 🐕 friendly.. they were chill.

We like this place.My husband bought a new bicycle yesterday and the guy who helped us was nice😀

Really cool guy helped me, and had excellent local business service. When spending money on a bike, its nice to have a person to answer all the questions you need, and allow you to try them out. I recently had a bike stolen and helped me out. Ill be returning for services/product purchases.

Lee helped me revive my 20 yr old Gary Fisher Tassajara into a slick, one off street machine. Grips, levers, crank, pedals, wheels, auto 2 spd rear hub, the works! Good communicator and a fair business owner. Highly recommended

Went to another bike shop to repair a non-functioning shifter. They said they couldnt fix it and sold me a new part to do it myself. Not knowing how to replace it, I had a good friend recommend The Bicycle Broker as he had received great service here so I gave them a try. Easily 5-STAR. The gentleman looked at the shifter, mentioned he could fix it and 10 minutes later, had it working like a charm! So I returned the part to the other bike shop and have now definitely switched my services to The Bicycle Broker. Highly recommend and would not hesitate to use their services again.

I bought Surly here the other day. The guys are knowledgeable and down to earth. They suggested a great bike for my height and one thats overall very well rounded to meet my expectations. When i further researched the bike, everything i found on it was near identical to the information i received and the reviews backed it all up. Theyre pricing is competitive and fair. Im loving the fitment, style, and overall functionality of my new bike. And im very happy to have gone through The bicycle broker. Im sure Ill be going back in the future.

Was able to come in and ride every bike they had in stock that was as my size. Rode them multiple times each to narrow down my favorite. Was able to come back next business day and buy. Service was quick and they took the time to show me what was available and let me divide on the right one for me.

Went in thinking a part needed replaced, but the shop told me that it just needed realigned. They fixed it in 2 minutes and tried not to take my money. Seems like a solid shop; I’ll definitely be bringing my bikes here when they need serviced.

I stopped in to set up a service for my bike thinking it had an issue. After some conversation the fellow at the counter gave it a quick once-over and told me it was more likely my riding habits as opposed to an issue with the bike. I offered him money for his time but he turned it down. Appreciate it!

I just bought my first ever new bike (Surly Bridge Club) from these folks a couple weeks ago. Great experience, they were able to get my Surly for me the next day after I bought it over the phone. Super responsive, they will text you if you leave them a voicemail which is super dope. I was able just to text them information or any questions I had which I really appreciated. Once I got there the guys were really friendly. My bike is perfect, and I picked up some lights while I was there. Would 100% recommend!

They were so on it! I love that they will just text you and response is great. I ordered a bike and they shipped it to me in Seattle. Accidentally had my old address, my fault, and they were cooperative and quick to remedy the situation. Highly recommended

Super friendly and helpful staff! They recommended an entry felt road bike for me and it has been an absolute dream. Lee is extremely knowledgeable and I would 100% recommend this shop to anyone looking for a bike.

Exceptional customer service. I went in just as the owner, Lee, was closing shop for the day. I was looking for a 20 X 1.75 tube replacement but they didnt have any in stock so Lee gave me a free patch kit. Super patient, super knowledgable, super helpful -- couldnt recommend The Bicycle Broker more!

Awesome bike shop. The guys are super helpful and gave me a great deal on a new bike! Definitely recommend checking them out.

A couple of weeks ago i needed new tires. They were getting some during the week. Went back the following weekend and sure enough they were there and I purchased 2 new tires. They roll great. So now my chain broke that week. And I went back and was told it was a 2 week wait for any work to be done . That bike is how I get to work and back. They found a compatible chain and installed it for me on the spot. Thank you Bicycle Broker. The bike with the new tires and new chain run smoothly. You saved the day. I will be returning in the future when I am ready for a new bike. You guys will be the first place I look at for my purchase.

We had a great experience! Super helpful, easy to test ride a bike, and fair prices

I bought a bicycle from here last year and they provided great service. The owner was very kind and encouraged my girlfriend and I to test ride multiple different models. I will be sure to come back in the future and I would recommend them to others.

My bike was stolen and I was desperate for a new bike which has proven difficult during this pandemic. I texted this business after hours and they were super responsive. Went in today and came out with my new ride! I LOVE it and the price was on point! Cool little shop with super friendly service. Took it for a spin right when I got home and couldn’t be happier. THANK YOU!!!

Went back to Bicycle Broker for an issue with my tire. Let bike there for repair, got a text telling me bike was fixed in under 24 hours. Great service and will continue to go back there

The staff is great, very knowledgeable. super excited about my new bike!

All and all a pretty positive experience at this shop. Purchased a new Felt bike and the guys have been helpful with follow up tuning etc. They have a decent selection of bike in had during these COVID times.

Thank you, Lee. I had a wonderful experience trading my Surly Cross Check for a Surly Bridge Club. The entire process was very fast. Lee took the time to call me to make sure the sizing on the Bridge Club was correct and installed the accessories I requested. When I picked up my new bike it was ready on time and looked beautiful. I highly recommend The Bicycle Broker. 10/10!

I had such a great experience working with Lee at the Bicycle Broker. I emailed him about trading in my Surly LHT for a different Surly and he emailed me back right away with a fair trade in price. He told me to bring my bike in that day and I did. To my surprise he was able to build a brand new Surly for me to ride the very next day. Other bicycle shops in town quote a week. I was so happy that Lee was able to get me back on the road as quickly as possible. I ride bicycles every day and have bought bikes from various shops in Denver and this is one of the best experiences I have ever had. The bike he built is awesome, everything I wanted. I highly highly recommend this bike shop.

It was very nice working with Lee to find a bike. We went through the details over the phone and I picked up the bike a few days later. I am really happy with the purchase and exploring on the new bike. The business practice was a little quirky, but still effective. This is most likely due to fact that we conducted most of our business over the phone. Most importantly, I was always comfortable with the purchase process and the bike has been great!

UPDATE: Owner should really stop spending his time defending their poor business practices on Google, and actually address them in real life.If you own a bike shop, you are expected to be knowledgeable about bikes,but there is more to running a business. When selling a new bike they are some of the best used car salesmen, its the maintenance and lack of service which many others have mentioned in their reviews which make me post this.Their response is delayed, if at all, and ONLY over text. In person they make you feel ashamed if you dont know all the proper bike lingo, and are not clear about what services will be performed and when they will be complete. But what really surprised me is they do NOT provide basic bike maintenance services like tube replacement. Its a very strangely run business to say the least.The owner and crew will need to turn around their customer service and likely bring in some real business help as there are too many well run friendly bike shops for them to remain open in Denver another 5 years.

Awesome experience buying my first road bike. The staff was super helpful and knowledgeable as I picked out a bike that would be suit my needs. Picked up the bike yesterday and the front derailleur needs a little adjusting. Hoping I can bring the bike back in and they will fix it. Happy to support local business!

Ordered and paid for a bicycle. Never received. Never refunded. Evasive when contacted and now refusing to communicate at all. Forced into instituting fraud claim with third party. Avoid these guys unless you have money to throw away!

I wasnt impressed at all with the service here. I came in to check out gravel bikes and made the mistake of mentioning I was on a budget. The sales associate declined my request to even throw my leg over one of his bikes and ride it around the parking lot, claiming that he wanted to keep the mileage low - such BS. Compare that to Wheat Ridge Cyclery - a premier bike shop in the Denver Metro Area. Theyll let you test ride any bike you want, even if its a $5K+ mountain bike - no questions asked. As soon as I save up enough for my new gravel bike (and it wont be long), I know where Ill be taking my business.

Great store and customer service. Follow-up through text messaging is an awesome feature.

Seems like a great bike shop, though I have been trying to sell my used bike and on there website they say they will get back to you in 24hrs and I have been waiting for 2 months, not much help going in either they would not look at it, and messaging them through there number did not work either like the mechanic there said to do. A simple response to my inquiry would have been appreciated. should probably change your policy on your website stating we will get back to you by the end of the day, totally false. I would recommend selling your bike elsewhere.

No frills. Good local shop. Nice dude.

Super great people and my bike is fantastic. They came highly recommended by my colleague who is an avid biker. I will continue recommending them to everyone!

Phenomenal bike shop with reasonably priced new and used bikes. We went in looking for one used commuter and left with 2 new Surlys, including a custom adjustment on one, for a great price and finished within 24 hours! The customer service is great and they are super friendly. Highly recommend!

I had a great experience using The Bicycle Broker for my last bike purchase. I purchased directly through Haro and The Bicycle Broker had the bike tuned and ready for me when I arrived to pick the bike up only a few hours after delivery. I recommend this shop for bike tuning and sales. Very professional and courteous!

Lee rocks!! He knows his bikes and can do repairs in no time! I highly recommend The Bicycle Broker!! Quick repairs, fantastic workers, and very fair prices on repairs!! I will go here from now on!! Thank you Lee!!

I dont usually write reviews, but I have to say, I am overly impressed with the service I received from Lee and his people at The Bicycle Broker. I purchased a couple bikes from him, and overall I couldnt have asked for a better experience. Lee went above and beyond making sure I was taken care of, and I will definitely be sending others his way for their bicycle needs.Thanks again!

Dont let the negative reviews keep you from doing business here. They spent more than hour while I waited to get a bike I had purchased a while back working properly again after some issues from the manufacturer. Not everything is going to work perfectly and its not always the fault of where you purchased the goods from. These guys are awesome and a little patience goes a long way in working with businesss to get things fixed. Can not say enough about these guys and I will never go to another bike shop again!

Love these guys, totally in love with the bike they sold me. Have been back a few times to share how happy I am with my wheels, and love talking shop with the staff. When I came in to shop for a bike, they put me on nearly every bike they had to sort out fit and features- took me three visits to buy and they were awesome every time; no rush to bleed my wallet and no pressure to put me on anything less than the right bike. Honest, authentic, and real. This place is my new bike shop.

Happy I found this shop. After shopping for about a week I stopped in to look at a bike listed on Craigs list. It had been sold, but Lee was very helpful - listened to what I was looking for and ordered in a bike for me. Im very happy with my purchase and I doubt I could have found a better deal. The staff here is very helpful and pleasant to deal with. I do not live in the area but worth the trip!

I was texting someone at the shop (Id originally responded to a Craigslist listing) and they said there were 2 bikes in stock that may fit my height and needs. There seemed to be a disconnect when I got there, though. I was told that while they had 2 bikes that *might* fit, they probably wouldnt, and that I was likely between sizes, anyway. He didnt give me the option to try either bike and suggested I call around.

Called 2-4 other shops before the Broker, no one had time for me on the phone and insisted I bring my bike in before they could even tell me if they had the parts to replace / fix it. Call the Broker, 3 minute conversation, bike is fixed within the hour. (Re-drilled crank / threading)

We have purchased two bikes and had a number of things serviced. They performed service a number of times as well. Love this small shop. I have had the experience of calling and they didnt answer. I have also had the experience of being in the shop, and because they were helping me, they didnt answer the phone. Thats what I like and understand about this small business.

Horrible place....Great customer service when selling you a bike, also fast turn around time when I asked for new handle bars on said bike. When I needed a repair I brought in my bike, they told me to leave it with them a day. A week later I have to call in to see whats going on and I am treated rudely and told its a first come first serve basis. Understandable...but when I was told a day, and it turns into over a week and nothing was done, thats not 1st come 1st serve.

My boyfriend and I bought our bikes from them. They were really nice and a huge help. I wish I could upload photos on here. We bought single speed bikes and they are so fun.

Jules, Matt, and Lee are great here. I ordered a bike from these guys and from the beginning, I didnt feel any sales pressure. Jules is who I primarily dealt with and his knowledge of cycling in general is phenomenal. They had some issues with their supplier that put a 3-week delay on me receiving my bike. I am in an industry where I rely on suppliers and manufacturers as well so I completely understand. Throughout my waiting process, they answered every phone call and gave me updates every time I asked without leaving me feeling like I was an inconvenience to them. I even called the manufacturer directly and the person I spoke to knew specifically about my order, apologized for the delay, and spoke extremely highly of the Bicycle Broker. My bike ended up showing up late on a Friday evening and Jules stayed an hour past closing time to install the upgrades I ordered, adjust them properly, let me take a few test rides, and tweaked the bike until it rode exactly like I wanted it to.These guys are great. I would highly recommend them if youre looking for a shop that is honest and truly cares about making sure their customers are happy!

No pressure sales. Super knowledgable. Seems like they actually care. Are not annoyed to have to explain things. Solid guys with good products. Free tuneups with a purchase and bike lock. I bought a complete bike with a lot of smaller modifications to make it just right for me.Id recommend these guys to anyone.

Walked in and looked around. Gf and I looking to buy bikes. Waited for a few mins but no employees around to help us. Left with bad impression. Won’t be back

Best experience Ive ever had in a bike shop, or any shop for that matter.Great guys. They helped me find the bike I wanted, and sized it perfectly to me. Ive never been so comfortable on a bike before.This is THE premier fixed bike shop in denver. The best. Dont pass these guys up. They treat their customers right.

Saw an ad for the Haro Double Peak and couldn’t pass it up. Lee was super helpful in finding the right unit for me, being tall - not much fits well. He also hooked it up and didn’t try to gouge me on an upgraded version. He had it into the shop within 3 days and built it right away. I’ll definitely be buying all of my accessories from them in the future, as well. How can you beat such a capable bike for under $900!? Check out the Haro Double Peak Comps. SICK bike!

My wife and I took a trip to visit Lee on 2/15/14 and walked away absolutely stunned. Lee was awesome to work with and was able to answer every question that we had. Its not difficult to see the true passion that Lee has for bikes as well as customer service.We are extremely happy with our purchases and will absolutely make the trip again when we have a need.Support your local bike nut!

Do not get a wheel built here. Lee does not use a dishing gauge and his wheels are not dished correctly as a result. I will say he built 2 good wheels for me before, but when I came back the 2nd time the prices were about double what he charged before and the dishing was way off. He thinks 5mm off is no big deal. He blamed the frame (its perfect after measuring). He blamed the rim (high end DT swiss). I checked his work with tools (Park) I bought myself because I was so disappointed. Even after bringing the 2 wheels back to have them fixed they were still off. I gave you a chance to correct your work and you still couldnt get it right. Wasted a lot of time and money here. If you want a hand built wheel Id suggest buying a good machine built one online at a reasonable price and then having someone you trust do additional stressing, truing, and dishing to get it more precise. I will be building my own from now on.Reply to owner:The wheels were dished incorrectly, that is a fact. The steel washers were only needed for one wheel and i provided enough for that. You added unnecessary weight to the fr560 rim that didnt need them. The redishing that we did at the shop was to correct the wheel that was about 5mm off of center. It was not a special dishing. Centered as usual. I told you the other wheel was off too, but you didnt correct the dishing at all on that. It has a vertical hop as well that you didnt fix. I will have to spend a lot of time and additional money learning how to correct your mistakes. I am still left with 2 incorrectly built wheels and now you are adding insult to injury with your ignorant remarks. Some day you will look back and realize that I did you a huge favor by bringing this to your attention. CHECK YOUR DISHING, ITS SIMPLE.

Purchased a Masi from The Bicycle Broker and received fantastic customer service. Highly recommend buying a bicycle from them. Great selections to choose from and if your size is not available, they will order and put your bicycle together. Thanks for going the extra mile.

Overall a great experience!! Very helpful and knowledgeable staff and very fair prices.

I highly recommend this bike shop. I went in with bicycle knowlede dating back to childhood years, hoping to find a reliable, reasonably priced commuter bike. I left with a perfect commuter that I was thrilled to own for both its aesthetics and function. Best of all, I left with a wealth of updated bike knowledge; utmost thanks to Jules for taking the time to answer my questions and offer added insight from his dedicated years in the bike world.

Great place and really helpful. Good service. Bought a Pure Fix and still riding it in great shape after 2 years. Will continue to do service here.

This place is great, but even better are the 3 guys who work there. Jules especially was great to talk to and learn from. They go over and above their call of duty to make sure you get what you want or need, and they dont nickel and dime you or try to sell you something more expensive than you need to make a buck for themselves. The prices are more than fair, service and stock is excellent, they can order and build you just about anything with wheels, and again they are extremely friendly, knowlegable and just good peeps. Cant more highly suggest a place if you are looking for a rig and dont necessarily care what the stickers and decals say (not to say they dont carry popular brands, they do--but they want to fit you to the best bike for you, your skills and your budget--not just sell you the label for ca$h)...Again, great shop, all 3 gents seem great, Ive worked with Jules buying my road bike and Id more than likely buy my next upgrade, or toy, whichever comes first, from him directly...Word up.

Lee helped me by selling my bike, he actually went up and beyond to educate me on what the best price is best timing and what to consider for selling my bike, I would recommend any one to come here as they care more about the person not about what they can do to empty your wallet.

I had such an awesome experience! I bought a used bike, they threw in free lock, sweet saddle bag and some other items. Also said I can bring it in for a free tune up after the first 20 miles. The owner didnt make me feel stupid because I wasnt super knowledgeable about bikes or what I wanted. I knew the minute I test drove the bike was for me. I felt awesome buying from the bicycle broker and supporting local!

Both of the guys who helped me out were amazing at listening to me, and helping me find out exactly how to meet my needs.Super happy w the bike I ended up with

Super helpful! There was a mistake when I ordered a bike, but they fixed it and got me on a new bike quickly. The guy that I worked with was knowledgeable and got me fitted, and built the bike while I waited!

October 8th, 2019I had taken my bike in for repair. I had to have 2 spokes replaced, and Lee was awesome. Gave me a very fair price compared to Wheat Ridge Cyclery. He had it fixed and ready to go within a half hour. I was sooo happy, when I took my bike into Wheat Ridge Cyclery it took them like 3 days to get my bike back to me. From now on I am going to The Bicycle Broker for all my bike needs and repairs. Thank you so much Lee, I greatly appreciate everything you did for me. Very happy customer!!

I went to The Bicycle Broker to buy a Pure Fix bike because I saw that they carried them in stock from their ads on craigslist. When I went in, I couldnt find the bike that I wanted. Darrin and I shopped around online to find the bike that suited me, then he had me hop on a bike that he had in stock to make sure I bought the right size. Once we figured it out, he ordered the bike for me, assembled it, and because I didnt have a car to come pick it up, HE DELIVERED IT TO MY HOUSE! Personally. In the rain. Im not kidding. I paid for the bike plus shipping and he assembled it and delivered it for no extra cost! I am now riding a sweet bike around downtown Denver and everywhere I go, heads pop up and cant help but notice my new awesome ride. These guys know how to make a customer happy.

I bought a great bike from the Bicycle Broker a couple years ago, I really liked the owner, and the bike has been great. I brought it back in a couple of weeks ago for a tune, and they did a great, meticulous, job making it ride perfectly well again! Definitely recommend!

I have been attempting to contact this business for more than 3-weeks now to get a tune-up on my bicycle. I like to keep my business local rather than send my money off to another state as many other competitors in the area do. Despite the warm, feel good tone of their website, they really must not be looking for any new business/referrals as they have failed to respond to texts, and when you call their shop, using any of the 3-options on their phone menu will either get you to a voicemail, an abrupt hang-up (automated), or they try and get you to text (which no one will reply back to you). I will be taking my business elsewhere and wish them the best of luck staying in business.

Was sold a dope Haro Beasley that I am happy with and Lee is a standup guy. Highly recommend this place especially if you love supporting local business.

Ive had and continue to have the same experience as Julie L. Luckily I took the bike home from the store, but put money down to have handlebars shipped since they werent in stock at the time. Were almost into month 3 without handlebars!! I too have texted and called Lee beyond multiple times since July (its now Oct) regarding shipping, tracking numbers, and such. Each time, I have either had no response for the tracking number, hell get back to me (and doesnt until I contact him again), theyll drive them and hand deliver to me (but each day it they are going to something has happened at the shop), they shipped it twice to the wrong address, or is having issues with the USPS. Apparently putting a set of handlebars in the mail and getting it to the right address is an incredibly difficult feat.I have gone from initially recommending the shop to my family to actively persuading friends, coworkers, and family to stay away from The Bicycle Broker.Next up: Better Business Bureau.

This is a unique shop with not only great bikes for sale, but the knowledge and the care that goes into the cheap bike that I took in for a tune up. I appreciate that they give every bike a repair, not just the high end bikes. I will be back.

This guy FLOODS Craigslist going against the terms and agreement of usage. He also lists every single frame size for one single bike, which is also against the terms of usage. That is also advertising fraud!!Who would ever want to do business with someone who can’t read simple terms or usage for a great site like Craigslist? He purposely lists bikes over and over again causing issues and violates the very principle of the site.Clearly, if the owner cannot respect such a site, he won’t respect YOU as a customer!Actions speak louder than words and unless this guy cleans up his act and can reads the terms of usage when he’s posting ads on Craigslist, I would stay clear of him and his shady false advertising practices.

These guys are the best, i used to live within 2 miles of the shop and now Im 50+ away and still go see the dudes. Lee has been in the scene forever, super good, super honest guys.

Tons of inventory and extremely helpful bike shop. Dont just login to complain, these guys are great! They had over 100 bikes on the floor and I walked out with two of them...THANKS

I worked with Matt after the big surly price drop and was amazing in helping me build a bike that I had always wanted. And after some troubles with some of their sellers delaying parts Matt even threw me some tunes. This wasnt even their fault! I will buy more bikes from Matt and Lee and recommend this shop to everyone I know.

Ive bought several bikes from these guys over the years and have never been disappointed. Good prices and great service..

Extremely friendly staff looking out for whats best for you. Highly recommend!

This is a great little shop. No frills, just bikes and knowledge staff.

Wouldn’t suggest this place if you’re looking to sell your bike. Wanted to support this local business recently when I wanted to sell my road bike. I followed their instructions for selling my bike and even followed up via email, phone and text to no avail. Then I listed and sold it on Facebook Marketplace in a matter of a few days.

Started off with a request to buy a built up bike (Cinelli), but ended up getting another Cinelli frame. Lee and his staff took the time to give great advice and got me a great build for price that nobody else could match. Was kind of hesitant to buy a bike online at first, but this was definitely an A+ experience! Loving my new wheels!

Its hard to put my experience into words but it was totally amazing. From the second I contacted Lee (the owner), I felt comfortable and at ease. I am by no means a bike junky but I enjoy riding and know what I want from a high level but know very little when it comes down to the nitty gritty. They built 3 bikes within an hour for me to test out. They found me a bike that suited my needs and actually gave me more bang for my buck (better components for less price) They explained each model and what the difference was compared to the other models. Matt and Lee both displayed excellent communication skills without being pushy or pretentious (which has been my normal experience at bike shops). I am as eager as a child on Christmas Eve to get my bike and start riding it. Hats off to Lee and Co at The Bicycle Broker.

Came in on a nice day, was feeling good and purchased a bike before class they gave me almost 100 discount on a bike because i simply asked!!!they are great! S/O to matt the owner hooked me up with a free U lock too. im telling all my friends to go through them. they know the biz and the bikes. one things for sure they are here for the

After saving up for almost a year and researching what new bike I wanted to get into, I finally settled on the Surly Karate Monkey. Using surly’s online dealer finder, and reccomendations from a friend, I made the 2 hour drive to Denver to purchase my new KM from The Bicycle Broker. After picking up my new steed, I took a lap around the parking lot and the rear wheel shifted causing a loose chain. No big deal, the guys were able to tighten it up for me before heading back up the way. After getting home, I decided to take a maiden voyage on her! I was slightly troubled by the fact that the brakes began to rub after my first ride. I popped her up on my mechanics stand and discovered that one bolt on each caliper was barely tightened down! Pretty bummed that I will now have to pay my LBS to go over the bike to make sure everything else was set up properly. Not the service I expected when dropping close to $1300 on a new bike. Glad they were able to order the bike for me and glad I checked over everything before going on a long ride.

Matt was extremely helpful and friendly, would gladly recommend this place over any bike shop I have been to.

This shop is the best! Lee and his boys helped me out so much with my motorised bicycle when no other shop would will definitely be going back for any of my bicycle needs!

These guys and their Sturmey-Archer products are top notch.Someone stole my back wheel and S2 kickshift hub a couple of nights ago, a quick google search found these guys and wow, they couldnt have been faster and more professional about a quick replacement. From walking in the front door to walking out with a new wheel, hub and tire took less than 15 mins. How is that even possible? Bicycle broker, thats how!

Been looking around for a bike with my travels through the Western most states. I was in Colorado for a couple days and figured id check around. Ended up getting ahold of the owner Lee who had exactly what I have been looking for and just in my price range. It was barley used and i got a great deal on it. Friendly and helpful, worth buying a bike from them and having it shipped then buying from a local shop in bend where I live.

A bike source for bike enthusiasts! Knowledgeable, friendly, NO pressure service.

Jules is very helpful and really makes an effort to answer questions, fit you with a bike, etc.

I wanted to share my first experience with the folks at the Bicycle Broker to illustrate their service in a difficult experience. Since starting an immersive 12+hr a day program and having to take a huge cut in pay due to reduction of hours, I aimed to commute by bike. A couple days in I got a flat and with a little free time I purchased some tubes and had one installed on affected tire. Everyone there was helpful and cordial and offered care advice as well as some on some prospective future purchases based on my needs. I loaded the bike into my car and continued my day. Upon removing the bike from the car that night the tire was flat again, and blew out my sidewall on top of that! I was concerned, as the tire was both difficult to remove and install on the rim that there could have been a slip of the tool that compromised the tire. When I called to address the concerns, the owner got really defensive, and confrontational. It left a bad taste in my mouth, as I was attempting to have a civil conversation about the matter, approaching as a professional in the auto industry wishing my concerns to be addressed and investigated. Due to time I needed the job done, so I planned on leaving a 1 or 2 star review. Upon picking up the bike I had a conversation with the owner, explaining both my position which was misunderstood at first. The tech showed me the tire and the compromised section, which was evident that the failure was a material defect, not a service one. The only reason it isnt 5 stars is I feel that the situation could have been addressed better than immediately getting on the defensive. However, the passion for doing honorable business and the owners admission of his own over-reaction, shows great integrity, which is a rare quality today. After the conversation I left of good terms and will be back, and would recommend this business to others. Thank you Lee, Matt, and Jules(sorry if I spelled your name wrong)

Fed up with this place. Bought a bike in April so I would be good to go for the summer. Let me tell you one thing, really wish I would have never came here. I got my bike and after my first day of riding there was a clicking noise. I thought it would go away after a few days. Well that didnt happen. So I contacted them and they did me a favor and came downtown to pick it up from my work during the day. They also left me a loaner for the night, which was nice. But thats about the only nice thing thats happened. It was my free wheel that needed to be replaced, which they did. After them returning my bike I rode it for 4-5 days without another noise. Well that changed after the 5th day, back to the clicking in the free wheel. Also I had a hole in my seat that wasnt their when they picked it up. So I contacted them on this and they ordered me a new one that was going to be brought to me, here I am on August 18th and with that same hole in my seat.So once the free wheel was still clicking I contacted them again to get this resolved. Well they were going to schedule a pickup of my bike which still hasnt happened. 3 weeks ago I called on a Monday to explain this issue, the man on the phone was very attentive and acted like he was really going to help. Told me he would call me back by the end of the week. Well still no call back and still no fixed bike.Avoid this place at all cost.If you want a good bike from a good shop drive over to Colfax and Columbine, its called Velowood. Great bikes and great prices. Even better customer service.

Does anyone know how to get a hold of them apart from going in.. I have called a few times, during hours and have sent 2 emails and got nothing back yet.. Im really confused as to the 5 star ratings for customer service..

I wanted to buy a surly they advertised but they dont respond to emails and just wasted my time

I have been buying bicycles and parts for 5 years.......Definitely a bicycle enthusiast shop

The owner is friendly and they have pretty good hours for a bike shop!

This company shows no respect to anyone with their spamming of their ads in craigslist. I found the same ad spamming the boards over 27 times on the 18th of November. If they show no respect to other buyers, than I would be very wary of trusting them with your money. Go to craigslist and type in spinning bike and see for yourself. Dont buy from them until they change.

Disgusting excuse for an owner. He specifically lacks the fundamental basics of owning and operating a successful and happy business. Never again. Not satisfied with my bicycle purchase.

Very friendly and helpful staff

Great experience with The Bicycle Broker; awesome and knowledgeable staff, great assortment of products and good prices. Cant be beat!

This little bike shop is awesome! I stumbled across Darrin and Lee and instantly felt like I was in a old school mx shop, you know the kind of shop where you can tell they are happy your there and they are ready to help you no matter how much you plan to spend??? I am a professional super moto racer and brought my Giant road bike in to have it tuned up, they did the job in two days and then DELIVERED IT TO MY HOUSE FOR THE SAME FEE AS THEY QUOTED!!!! Who does that these days??? THE BICYCLE BROKER DOES!!!! These guys are true enthusiast..... Got my biz for life.... Dont let the small shop size fool you.

Made two stops here during our week long trip to denver. First stop was to buy myself a purefix. Got it for the same price as the purefix website, minus shipping, plus complimentary lights, lock, and tune up.. Whaaaaat?! Cool shop and great staff, I was overly impressed. The choice was clear to return here when our bikes took a digger off the back of the car in breckenridge. We were ready to spend another couple hundred each to replace our bent wheels, but he took 15 minutes to straighten them up and they were good to go. Made a bad situation soooo much better. Its so comforting when businesses use their knowledge to help you, not convince you to fork out unnecessary money. Wish I was able to continue giving these guys all my business.