After searching high and low for a used car with less than 80,000 miles for my girlfriend, we happened upon a 2014 Subaru Impreza sport with 56k mi from Primera Auto. Kolio with Primera was very helpful and did not push us too hard to make a purchase the first time we saw the vehicle. They even had their mechanic replace the battery in the vehicle free of charge! Primera is a great choice to buy a used vehicle.
We bought a 2004 Forester from them this past week for $5,000. Its a great running and driving Subaru. And with all the work theyve done. I can trust itll get me down the road and back. They have been very up front about everything and I felt like I knew what was going on. They were honest with me and even helped me get new brakes on the car for my long drives all the way out to Deer Trail! Thanks everyone who helped out! -Cameron and Morgan, 2004 Subaru Forester 2.5X
“Primera Auto” level of customer service is superb. The staff is very professional, knowledgeable and friendly. Kolio and George went above and beyond during my shopping and made the whole process stress less and pleasant. I strongly recommend before you purchase your new car to check them out, huge inventory and amazing staff.
Seriously awesome dealership!! Super kind and helpful staff. Honest, transparent pricing. They do a 99 inspection so you can trust the mechanics and have piece of mind when you purchase. They Offer competitive prices below carfax value. I appreciated not being pressured for the purchase but also being having my car needs listened too and my best interest in mind and being well attended to the whole time. They wanted to help me get the best deal possible. It was by far the best used car purchase process in my life. No pressure, helpful, great selection of quality cars.
I had an amazing experience at Primera. These guys made me feel confident about purchasing a car. I was tired of talking to people who tried to lie to me, cheat me out of money, etc. Then I found Primera! They truly gave me a great price for my Subaru, and they’re honest people. I just moved to Denver, and they made this transition easier by helping me find the perfect car to fit my commute to the mountains. Thank you!!! I’m so glad I found you! I will be back, and I recommend this place to any of my friends out here!
I purchased a 06 Subaru Legacy here a couple months ago and I absolutely love it.The folks running Primera Auto are thoughtful, honest, primarily have cars that are from Colorado (no rust bucket transfers from the east) and have an excellent mechanic on site. These guys are as honest as it gets and they KNOW subaru vehicles and are very upfront with what repairs to expect and when. I plan to return here for my future mechanic and car needs if this 06 legacy every stops getting me from A to B
I had a great experience buying a car here in July. The staff was so helpful and even afterI bought it, their mechanic took a look at some small issues for no charge. Very good people who run and honest business, would definitely recommend!
Do NOT buy a used performance vehicle from this place without bringing a professional and having an in depth inspection done first. I’ve had to put over 10,000 dollars into the 06 sti I bought from this dealership. Parts I’ve replaced in the first 5000miles: short block, heads, turbo, injectors, fuel pump, fuel pressure regulator, knock sensor, steering rack, struts and other various drive terrain parts. And this doesn’t include the labor cost that’s gone into it. This has been the largest money pit I’ve ever dug in my entire life. Yes, I’m not a rich man.Be smarter then me and have a professional you trust or pay good money before you buy a performance car. Especially if it’s a Subaru.Salesman and owner were nice. They obviously have their mechanic do the bare minimum to get cars back onto the road though.Buyer be warned.
My first time buying a car NOT from someone on Craigslist, so I was nervous going in. I hate being pressured to buy things, but these guys were so helpful, did not pressure me at all, and got multiple cars ready to go for me to test drive before I even got there.Traded in my vehicle to purchase one with half the mileage. Other than a couple small electrical issues, this car is in great condition and I am SO HAPPY with my purchase.Fair prices, nice guys, and low pressure. They keep their website pretty up to date with inventory, so take a peek there and pick out a few to look at before you go in.Thank you for making my first car lot experience a pleasant and low-stress one!!
Very cool people that work there and gary the detailer is very good at his job,very detailed!!! Nice Subaru outback in lot and some variety of other makes and models but mostly Subaru
Run to the next dealer..ANY DEALER! Bought from this place. Twenty miles into driving it the engine light comes on. The owner also told us the breaks had been completely redone. While driving away from the dealer the breaks stopped gripping. We find out the breaks/roters were shaved down to levels unsafe to drive. Then if that is not enough the alarms continuously goes off. And now suddenly this place wont return a call. A complaint has been filed with the state of Colorado. Interesting that I Posted this negative review 6:30a.m. On a Sunday morning and immediately four positives went on in a matter if minutes right behind mine. Beware!
Very friendly, knowledgeable, and professional guys. Have worked with them a few times, they are the best in town!
The worst people I have ever dealt with. I bought a car from here and it did not pass emissions, and the subframe is so rusted out it is basically totaled. So I wasted my money here and lost 7,000 or more when I include service fees and parts. They even worked on the car after I bought it and changed the head gaskets. Spend your money elsewhere these guys are professional robbers.
Im very happy with these guys. Its refreshing to find a dealer that stands by their vehicles. Ill be back when its time for another Subie
Good customer service. Did not end up buying a car but will definitely be back. No pressure and honest people
We had an amazing experience buying a car from Primera Auto. They specialize in selling Subarus and really made the experience of buying a used car very pleasant. Thank you and we will be back to get another one
Very happy with the purchase of a 2009 forester Xt. I had head gaskets/timing belt replaced by them prior to purchase. Great deal on work
Its not the cars that I like about this place, its the mechanic they have hidden in the garage. Super honest, great prices, and extremely quick to get a car back on the road. Thanks dylan!
First impression was very good. Friendly, upfront, discussed work they are doing on our granddaughters recently purchased car. Shop is clean and orderly.
I have yet to purchase, but so far, these folks have bent over backwards for me in the lines of promt, accurate information and the extra mile decency that customers deserve. Service has been exceptional. Im looking forward to doing business with these folks. This is an unsolicted honest review.
Run away! Wife found the car she wanted. Color, body style everything. Test drove it. Had to put gas in tank on test drive because light came on. Car drove well but steering wheel wasn’t centered and ac didn’t work. Also had crack in windshield. Came back and agreed to pay sticker if they took care of the problems. They agreed. For those that don’t know a bottle of ac juice is 20 bucks. Alignment, I’ll give them a bill. Windshield, 3-400. Put down 2k and owner said when we came in and paid cash the next week the work would be done😤. Owner went out of town. Came in to pay off car in 7 days and alignment wasn’t done. Ac still wasn’t blowing any colder than when I put in my own bottle of ac juice. Windshield wasn’t fixed. We still wanted the car and I figured another can of ac would fix it. We can deal with fact that steering wheel isn’t exactly straight. Windshield was agreed to be done after purchase even though it was agreed that it would be pre purchase, in writing on sales contract. Bought car on 5/20, tried to get them to set me a windshield appointment, never happened. Finally, 6/10, said f it and called their place they gave me. 120? For a windshield! Did they forget to put it in. Using that paste you eat in pre school n kindergarten? Windshield replacement cost 350 at a reputable place. Then they say that they didn’t charge me dealer fees. I have my bill of sale. Dealer fees are there. Oh, the owner called me a week after we bought and had the car to see if we were still going to buy it because they are really good with paper work. Takin paperwork with signed agreement to courthouse tomorrow. Says “Primera auto will pay for replacement and installation of windshield “. Doesn’t say anything about who’s to do it or what the $ limit is.
Beware of this place... they sold me a Pathfinder and also a warranty, the pathfinder had a light on and a fire hazard issue and for then it was ILLEGAL for them to sell it to me... I took it back and got my money for the Pathfinder but they refused to give me my money back for the warranty ($500) and also one of the guys there tried to hit me over those $500 they didnt want to give back to me which is VERY UNPROFESSIONAL and not to mention I am a woman so they are very aggressive and abusive with ppl... I will never EVER return to this place... its ghetto.
Andrew gave great service and was very helpful with finding the car i was looking for
I picked out my car with Eric at primera, he was very nice and helped me pick out a 4wd Subaru. It was fast and a good price. I got it $2,000 under book value. They even offer warranties. I would recommend.
We purchased a 2008 Subaru Impreza WRX and what a great experience. Eric was so nice, down to earth, gave us all the info on the vehicle, car fax and all. Was very patient while we were getting our loan together. Would highly recommend this dealer ship. Closing day was a breeze and he went over everything perfect !!!! Thank you !!!!
Always get the bang for the buck on repairs.
Eric was very down to earth as well as upfront & honest about the vehicle I came to see. He showed me their overall walkthrough as soon as they get the vehicle to make sure its safe, reliable & sale ready. He even stayed late while I test drove 2 vehicles; & though I didnt end up buying from here, I do recommend this place if youre looking for an Import vehicle. They were never pushy & answered all of my questions. I absolutely will come back if I am looking for another vehicle. I really loved the vibe of this place!
Amazing experience! I need a reliable SUV for my honey business and I found a really well maintained and well priced Subaru Forester at Primera Auto. The staff was very friendly and the whole thing took less than 30 minutes - we were literally in and out! The car has been great and we would definitely come back in the future.
I purchased a car with my tax refund this week at Primera Auto. There was no pressure to buy and was even able to get an SUV with the money I had. Great service from Eric and I feel like I got a nice deal.
My experience with Primera Auto was wonderful. I worked with George and he took care of all the details once I found the car that I wanted.
This place was great, they had the vehicle I was looking for at a great price.
These guys dont follow through. Was in the market for a very specific vehicle, couldnt make a deposit right away, so was told I would be given 1st refusal, as was explained to me, if anyone came in and offered to purchase the vehicle, I would be contacted to see if I could pay a deposit. Well, got the money I needed to make the deposit, and was informed that the sold the vehicle the previous night, never contacting me.
Great cars, prices and survice! Thanks guys!
Update—BEWARE! 1,200miles/3 days in to moving across country after my initial review the check engine light came on. Another $400 issue. With all the extra money we put in to work we could have bought a nicer car with a warranty at a reliable dealership.Original Review—We bought a 2007 Subaru Outback here just under two months ago. We now need $650 worth of work due to multiple oil leaks. Eric will make it seem like he’s an honest guy there to help when you’re buying, and once you have an issue he turns in to a totally different person. They don’t check out their cars besides head gaskets. They flip auction vehicles.
I had been to several dealers and none were able to get us a deal we felt comfortable with for a car we liked. But here at Primera Auto it was different. We found a car we wanted and unfortunately it was sold to another person. But George worked with us for days until he was able to get us into something we liked and felt comfortable in and was at a price that felt right. Thanks George for helping us find a vehicle. We will be back for our next !!
Bought my 2008 Subaru Legacy right before the world came to a grinding halt. It was a great purchase, I am truly happy with my car. Eric was awesome and very helpful.
The costumer services was great! Thanks!
George was awesome to work with! I didn’t know if I wanted to buy cash, or finance and he was extremely helpful and knowledgeable to help me make my decision. After deciding to finance he helped me narrow my choices and was able to provide me with a couple options that stayed in my budget!! He also helped me trade in my current car that I was “upside down” with! I am very happy as I am no longer in the hole with my other car and now happily financing a gorgeous car! Thank you, Primera Auto, thank you George!!
We just got an incredible deal at Primera Auto LLC.Exceptional proffessionalism and customer service. Great place for buying a car. I strongly recommend those guys to everyone who needs a car.
The vehicle was not inspected before I went to test drive. Had a check engine light on and issues with the ignition switch not turning on also rear door wouldnt open. Asked about issues with vehicle before driving out was not informed of any issues. Clearly it was a complete waste of time.
I have bought multiple cars from Primera Auto, very fair and great service. I give them my full recommendation
I recently purchased a second vehicle with 4WD/AWD from these guys and Im greatly pleased with my purchase. Shout out to Eric, George, and all the staff at Primera Auto. They had a great selection of used vehicles that are perfect for the Colorado weather and terrain. When I was looking for a used second vehicle, I was realistic; I realistically wanted something older with high mileage so I could save on insurance and not too expensive, and I was more than able to meet these goals at Primera Auto. The vehicle I chose did not pass CO emission testing initially, but was guaranteed by them and they fixed the issue that caused the fail (at no cost to me, I might add); the second time though, my vehicle passed with flying colors. Overall, Primera Auto helped me to get the vehicle I wanted. Also, shout out to their coolest employee, Tank the Husky! BK
Purchased my STI from here and I’m really happy, Drew knew a lot about the car and answered all my questions!!
We had a great experience at this dealership in looking for a used car. We knew the characteristics we were looking for, but werent sure what car. Simon answered questions, gave us options, and was very pleasant. He didnt push or treat us disrespectfully. In the end he helped us select the car that met all our needs and more. He spent time with us after the purchase to help us set up all the vehicle options and made sure we felt comfortable. I would recommend the dealership, and specifically Simon. Because of him we would return to Primer Auto for our next vehicle.
Excellent cars at reasonable prices. We are very happy with the Subaru we bought and will recommend Primera Auto to all our friends!!!Thank you guys for the great deal!!!
Thanks guys! I got a great car from Andrew at Primera. Absolutely zero pressure or sales tactics. He was fair, kind, and very helpful. Had some trouble passing inspection and he went above and beyond to get it handled and make me comfortable in the meantime. I love my car, she runs like dream And I got a great deal to boot. It was a pleasure doing business with you & I would highly recommend Primera to anyone.
Do not trust this shop! Their mechanic Dylan is completely untrustworthy, unreliable, and rude. I was told my car only needed a new axle and alignment and they offer discounted labor so I brought it to them. Dylan used a scrap axel without telling me and charged full price. I left my car with him for 8 hours and he told me he hadn’t had time to do the alignment. So I scheduled a time to drop it off for the alignment and he no called no showed me making me waste money on rides. I then found out that there is an additional $1500 worth of repairs required. When I called to ask how such a major thing could be overlooked he got defensive, kept repeating the phrase “did you just call to complain” and then Proceeded to cuss me out.
Small car lot but good variety of vehicles for sale. The man who helped us was very friendly and professional. We landed up test driving and buying a vehicle from here. Thank you.
Amazing guys! The costumer services was great! Thanks!
One of the best car-buying experiences that I have ever had. These guys are the utmost integrity and professionalism. We purchased our car in October and have returned to have it serviced and were equally impressed with their mechanic. I HIGHLY recommend Primera Auto for your next vehicle purchase.
I bought a Subaru Impreza 2008 from them. Best experience I ever had buying a car.Honestly, I dont usually write reviews but this car buying experience is as good as it gets. The opposite of pushy, Eric was the most laid back, friendly and nice sales person I ever dealt with. Primera wants to make sure you are getting a vehicle that fits your needs. The process is a bit different than any other car buying experience. You go to the lot, drive the cars, pick the one that fits your needs, put a small deposit down and they fix everything that is wrong, including things like replacing a timing belt or gaskets that notoriously break with Subarus.My son and I were looking for a replacement car that unfortunately was totaled and we dreaded the dealers and experience. We had two terrible encounters and then I came across Primera. I wish I knew about them before I replaced my own Outback 1 month ago; Even though I love my new Forester from Groove, I can not say the same about the experience.Primera, Honest, open and friendly. I recommend them to anyone and I will be back!!!! They make me want to buy another car.
I couldnt be more grateful. After losing a 2004 Honda Civic I had been without a vehicle for over a month and had trouble finding something in my price range with good value. After doing some shopping around I filled out an App for the dealership online and was contacted by George S., and made an appointment for the next day. Before coming to Primera Auto I was convinced I wouldnt be able to find a good vehicle that I could afford. With Georges help and counseling we found a nice Subaru. George and Eric were very helpful I cant thank them enough.I will for sure be back at Primera Auto when I need my next vehicle and will recommend this dealership to all my friends and family.
Fairly decent cars but seem overpriced. Salesman seems unenthused and unhelpful.
Nice service! Good guys! George was very helpful!
Great prices and service. I have bought two Subarus from them and they were awesome! They offer warranty for the vehicles they sell so if I were you I would opt into that. You never know with cars.
Great service.
One of the rare occasions when it is a genuine pleasure to deal with used by car folks. No runaround no BS. Good honest folks to deal with.
Great place to buy a Subaru, they made the whole process easy and no pressure!
I was searching for a specific car, a Subaru Legacy GT. I found one at Primera Auto, the only issue was it was the day before Christmas eve and nothing was open. Eric was so amazing that he opened up on Christmas Eve to let me come down and test drive it. I was able to put a deposit down to make sure the car was mine. Eric was so communitive about the car, the paper work and the whole nine yards when it comes to buying a car. I could not be more happy with my beautiful car that runs wonderful. I highly recommend you give Eric a call if you want a nice car at a fair price with a helpful person! I love love love my car!
After a terrible accident my car was totaled and I had to find a vehicle ASAP. Thanks to a friend of mine I found these guys web page. I was able to find a car in my price range and to apply on line for credit. They responded the very next day. At the dealership they were really friendly and competent. I felt no sales pressure at all and in less than an hour I drove home in a nice, reliable car. Thank you very much Primera Auto, thank you Andrew, George and Simon. I will recommend your business to all my friends and relatives. I will be back for sure again when I need an other vehicle.
Thank you! Thank you! Thank you!!! Great experience! We used to have A+ credit and fell on hard times so our scores suffered, we werent treated badly because of it. Simon took so much time advising us of the best deals and took the time to show us and let us test drive everything. We had originally gone to the dealership to look at a used Outback and walked away with a perfect Ford Focus (totally different than expected). We are very happy with our purchased and glad Simon took the time to steer us in the right direction. We have purchased many cars over the years and let me tell you, this guy ROCKS, hes friendly, funny and just overall personable which the car industry lacks a lot of. Basically everyone we encountered had a great attitude. Thanks Primera Auo for being a great dealership!
Very polite customer service. Salesman was very honest and straight to the point . George being the owner handled all financial negotiation and was awesome. Thanks for the deal I got on my 2008 Subaru Outback
My experience buying a car here was wonderful. George and Erik were super helpful and explained everything as we went. Very honest, nice facility, they are good on their word. Super happy with my car, too!
Exceptional customer care. Had a great experience purchasing a car from them. Cant thank you guys enough!!
Simon was awesome to work with when I was picking out my Subaru. Helped me find the right car after I test drove a few, and followed through with everything he promised. Even after I drove the car home and found a few minor issues we hadnt discussed/found, he let me bring it back to have them fixed. Great to find an honest used car salesman in the area.
Lost thousands of dollars with these liars. We went in to buy an advertised car and was told it had overheated the day before so they were replacing the head gaskets. It took much longer than they said it would because when we tore it all down we realized it needed a clutch. They also told us that the internals appeared to have been replaced recently, so that was all good. We were ready to pick it up when we were told that they had to take it apart again because it would not start. Then they told us that it was all done, so we picked it up. 2 days later it threw a rod. The Subaru dealer that we took it to said that it was low on oil and the remaining oil was full of metal shavings- not the signs of repairs being correctly done. Simon told us that you must have hot-rodded the car, so we are not fixing it, helping, or warrantying it because the work that we did had nothing to do with a bent rod. The Subaru dealer strongly disagreed. Now we have to buy another motor and get legal help. Oh, and their promise that it will pass emissions is BS- it cant pass with a blown motor.
I came here to find a car and the guys at Primera Auto helped me greatly. They made me feel every comfortable. Any questions and concerns George an Eric were there for me. I would recommend good guys to anyone.
Not only did I get a sweet deal, they went above and beyond addressing my concerns with the car and even a few extra missing trim pieces. This is an honest dealership with good mechanics and great staff
We worked with Simon, he was very friendly and very helpful throughout our visit. We found exactly what we were looking for and got the price we wanted. Would recommend Primera Auto to friends and family, and have them work with Simon. Very pleased!
Bought a used car from here and had no problems with it. Excellent service.
Do not buy from primers auto, the do not test their cars and will rip you off. I bought a subaru with blown head gaskets and they refuse to help!!!!😡
George has a great selection of cars, and works hard to make sure people leave happy even when he’s crazy busy. The car I got is amazing, all used cars need TLC, and George tries his very best to make sure they leave the dealership in the best condition possible.
It’s not too often you tell a dealer about noises a used car is making before you buy it and have them tell you they’ll fix it. These guys do and they do a good job at doing it. Cudos to them for standing by there work and products where most fall short.
Great Company.
This is definitely a smaller dealer, but the difference shows. No-pressure sales from the gentleman I dealt with, whom was very up front and honest about the car. I am happy to have done business with this dealership.
Always helpful! Small dealership that gives you that comfort and friendly service unlike the big corporations. Eric always works with us! We will be back!
This was an amazing first experience buying a car! Thank you for not pressuring us as customers and being so welcoming! Simon offered us water and was patient as we worked through things with our insurance and loan. Andrew was great to us as well. He was not cocky or rude, which honestly made us want to stay and not go to another dealership. As a young person without car experience- I was very pleased and comfortable! :) We will buy another car from Primera Auto in the future! Thank you very, very much!!!
This is hands-down my #1 recommended auto mechanic shop in the Denver metro area! I went to Firestone a few weeks ago and was told I needed to replace both my CV axel shafts which was going to cost me $720 (something a young college student could not afford). So, I decided to get a 2nd opinion before moving forward. I went on NextDoor and asked local neighbors for help and I was recommended to Dylan Rodriguez, the master mechanic at Primera Auto. I called him and explained my situation and he was one of the most empathetic, honest, and genuine mechanics I have spoken with. He told me that he would first inspect my car free of charge to see if it’s even an issue because often times these shops will up-sell unnecessary products and services. Next, he said if I needed the work that he would charge half of Firestone’s quote to get it done. Lastly, he was very accommodating of my schedule and we worked together to get my car to his shop. When all was said and done, it turned out I did not even need the CV axels and so he just said to bring my car back when I start having issues. By far, the most honest, understanding, and thorough mechanic I have met in this area. I will definitely be bringing my car back to him every single time and referring friends and family to his shop. Thank you so much Dylan for the outstanding customer service and care that you provided to me and my car!
Nice employees so imma give u a 5 star
This was without a doubt the easiest car purchase I have ever made.Drew was a delight to work with and I have already sent him a friend who needs a new used car. I would definitely buy from Primera Auto and Drew again.
Good dealer courteous and respectful and good cars for decent prices
Dealer was selling a car that they didnt have the title for. Why they were even posting this for sale I have no idea. Wasted $70 on an inspection only to learn after that they didnt have the title. They were prompt with replies and gave me my deposit back so three stars it is.
Loved how they are so knowledgeable, friendly and understanding. They kept our needs and wants at the forefront of the conversation and we left with the car we have always wished for. Will recommend them to everyone we know.
Bought a great used Subaru last year. Great service and staff.
I got my first subaru from here and I love my car.I did end up needing to get my head gaskets redone even though Primera told me they just did them, but at least they pitched some money for the repairs
Bought a great Subaru Impreza! Very happy! Honest guys! Thank you
Eric helped us trade our vehicle and guaranteed the emissions. When the emissions failed and the transmission broke, Eric and his neighbors Automotive Solutions fixed both at no cost to us! Super professional and nice! I would highly recommend this team and will buy from Primera Auto again!!
Let the buyer beware. These guys do not stand behind their cars. Once you drive off the lot they act like any issues you have, large or small can only be handled with a discounted labor cost.Classic used car salesmen worst case scenario.Next stop Better Business Bureau.
I once gave a pretty bad review about this place. Ive taken it off and I will end it with this. Eric is a great guy and his mechanics are awesome go and check them out!
Amazing costumer services and great mechanic they have there, . I recommend this place if u want to do anymechanic services to your car or even buy a car
Simply put this was an awesome experience. I liked the fact that George, the owner, was up front and honest about everything he knew about the vehicles I was interested in. He explained to me which cars he knew service history on and others he didnt(as they buy their cars from auctions like all dealers) He explained the common problems with the Subarus I was interested in. He told me he had no idea if or when the head gasket on a Subaru I was interested in was replaced which made me trust him even more as he was honest and upfront. He said he can offer a head gasket replacement for that vehicle for $600 if it ever starts leaking. He put it all in writing. Two moths after I purchased the vehicle from him, I decided to preventatively replace these gaskets for some peace of mind. I called Primera and they immediately scheduled me in. They honored the $600 price which was THREE times less than the next cheapest quote! Awesome service and great experience. I love my car and will def come back!
If youre looking to purchase a vehicle do not go here this place is filled with liars and deceivers. Who are only out to get your money all you are to them is another dollar sign and you will never be anything more. Especially when you leave the lot when your first trying to purchase a vehicle from them it seems good and it seems like the perfect dealer. After you leave and start having your first problems with the vehicle they act like youre the ugly step-child. I purchased a vehicle from them and started having engine trouble and now they want nothing to do with me sometimes I cant even get them to answer the phone. Shady I tell you... I wish there a blank star. Worst dealership ever
They were awesome! Friendly honest and upfront! Will be back for my next car fo sure!
Got my first car here not to long ago and honestly one of the best experiences Ive had.I had been searching for a Subaru and when I came across primera i was sold.The cars there are quality vehicles at reasonable prices.Eric and George helped me out so much with trying to find a good vehicle in my price range.Most car dealers just wanna get you to buy there cars no matter what, but whenever I first stoped by Eric was really nice. He didnt try to push me to buy a car right away.After a few weeks of trying to get a loan out I was able to get a 2003 Subaru Outback and I couldnt be more happier with it.I highly recommend primera to anybody looking for a good vehicle.
Do NOT buy your car from here! At first, I wanted to give these guys a five star review. They were very friendly when we came to look at cars and really made you feel almost like you were a part of the family. I ended up getting a 2006 Subaru Legacy with 100,000 miles on it. I needed to replace my old car, which was on its last legs, and I was excited to have something I wouldnt have to be constantly working on anymore. I specifically chose to go through a dealer, because they would fix any issues with the car before selling it. The next day after bringing it home, the seatbelt light goes on. Which, as it turns out, turned off all airbags. I called up Primera, and they offered to fix it for $130. Because you can not always forsee such problems, I paid the bill and went on my way. Two weeks later, the check engine light comes on. I bring it in to find out there was no engine oil in the vehicle. I brought this up to Eric at Primera but decided they must have forgotten to put oil in the car, and I had not been driving enough for the check engine light to come on until now. Fast forward a month, the check engine light comes on and my car is out of oil AGAIN! At this point, I decide to have a mechanic check out the problem, for which Primera wanted to send me to a place and be charged $80. I found another place for less than half that. Turns out my car is an oil burner and going through 5 QUARTS of oil every 1000 miles!!!!!!! The only fix to this is a new engine or a new short block, costing me somewhere between $4000 and $7000, more than what I bought the car for. I told Eric the problem, for which he tries to convince me using a thicker oil will stop the problem. However, after consulting with other mechanics, this is just putting a bandaid on the problem. I called Eric again to see if he could help out with the car. He would not give me a discount on repairs nor offer to allow me to switch cars with another on their lot, claiming they were unaware the car was clearly burning oil very quickly and smoking out of the exhaust. Again, DO NOT buy your car here. They will not try to help you regardless of your situation. They just wanna make their money and send you on your way. I also wish I could give a fewer star rating.
They always have a good selection of cars, but as soon as you drive them, they seem eh at best. They specialize in subarus and land rovers though, so if thats your thing, head on over.
Purchased a Wagon Turbo a few months ago, and since ive had time to spend with the vehicle and truly make a notable opinion, I feel it should be shared.First, they are pleasant to deal with. They answered my questions and the gentleman who sold the car to me was present at all times. That being said, there have been several inconsistencies i have discovered since. Much of the work they promised to have done, was not done. Fluids were changed and they provided a new battery when it was discovered the car had trouble starting on the lot. Secondly, the Power Steering system leaks and is very noticeable from the underside. How they did not catch this, I am not sure. Whoever reinstalled the fluid lines previously cross-threaded one of the connections. Causing a hard-to-fix leak. Perhaps that is why it wasnt mentioned. Secondly, the flood lamps and other minor things were never addressed and would have been easy for them to fix pre-sale. Admittedly, I should have seen this before driving it off the lot. Third, they have absolutely no maintenance records on the vehicle when I called, leading me to believe they did very little, if any work at all on the car. So buyer beware. They are a decent dealership, but do the minimal possible on vehicles pre-sale. Do a thorough check and take nothing of what they say for gold. They also duped me on the Free Emissions waiver. But $25.00 on a $8,000 automobile is little to complain about. After all this, I dont know that I would ever be back.
Felt like a friend not a mark. Listened and willing to work with us
Recently, I found a car that I liked within my price range at Primera Auto. Their website said that it was, perfect condition inside and out, very safe and dependable. the car is mechanically flawless, and, guaranteed emission test but when I checked it out, the car was far from it. It has a power steering leak, the belt was VERY squeaky upon starting, they had to jump the battery just to get it started, part of the skid plate was hanging down, and one of the belt pulleys was a bit wobbly. Also, when I started it up, the ABS light was on. The check engine light was also on meaning that, due to new Colorado laws, the vehicle will not be able to pass an emissions test until that issue is resolved which, in this case, would have been easily a $200 repair. I had looked up the KBB value of the car the night before and it was rated for almost $900 less than what they were asking for, even when I tried to negotiate a price, they were only willing to drop the price $300 which, believe me, was NOT worth it; I am very glad that I decided not to buy from them, something tells me that it would have been a big mistake. The customer service was terrible, their cars are poorly maintained, and the salesmen are not willing to help you out at all. Whatever you do, DO NOT buy a car from them, go find a better dealership with better cars and better salesmen because otherwise, you will surely regret it.
The guys at Primera Auto are awesome! Im extremely happy with my purchase and the way the treated us!