The only store I visit in this mall is Staples, and I do only one thing when I do visit, and thats to print and digitize important papers. That being said, I do that a lot - more, I think than I realized - like several times a week. Its a vital need and they are great about it - the setup is there, its automated, its simple, it all works well, the service is affordably priced, and if you need the help of the staff, theyre knowledgeable and helpful. Staples has earned their stars.
I come her very often for packages and making documents for a store I manage. Shaq is always a delight and helps accordingly. However there is a women in this store on the copy side that does not have the same customer service helping attitude. All I needed was a sign saying Curbside only, I did not have a document, Shaq typically writes it out for me and gives me the piece of paper and I give him a couple of dollars for helping. Its only 30 cents for a min takes 30 seconds to make the word document. The dark haired lady over there today i asked her to dao the same as always and had a big problem with it. She refused to write it out for me even though I offered a few dollars for a tip.
Kudos to Staples Store in White Hall Ohio for creating 6ft markers for customers waiting in the checkout lines. 💗 Thanks for doing your part to keep customers safe. 😊
Probably wouldnt have been able to fix my PS4 with new internal hard drive without the advice one of the employees gave me while buying new hard drive. Great customer service
Business cards came out amazing!
It would have been 5 if they had what I needed. The guy that was in the isle was great. He was super helpful. And the lady at the counter even googled another retailer where I might find the item!
I am always treated with respect and kindness. Everyone is very helpful to me.
I come to this staples all the time . Barry is the best . Hes always nice and helpful. thank you so much 😁
They have really helped me on more than one visit to the store. One my laptop crashed and I thought I was going to have a melt down the manager gave me a great deal on an even better laptop that was a floor model so he could take something of the price. When my printer broke they searched through 6 months of my shopping history to find my receipt to get my warranty info. Thats just to name a few I highly recommend this staples.
Spent some good money on mats for office chairs, had to grow older waiting for the lazy employees to bring them to the front. Nobody else was in the store shopping. There was no reason for the wait, and I could even see the people chit-chatting in the back. Stop wasting other peoples time.
Sunday closes at 5pm. Google shows 6. i sent email order for print explaining i would be in late and if they are closing earlier than 6 to please call me...i ended up walking up as they were closing..and they all had dumb looks on their faces and no apologies. That was EASY as they say.
Both clerks in the copy center were very helpful...great all around experience!
Nice n helpful place get copies r office supplies
I was asked if I needed help when I walked in the door. I did need help and it was nice that I didnt have to find someone to help me.
I really like their clearance racks and a lot of times I can get a great deal on these pens I like.
All the staff there was friendly and courteous...
This Staples printing department is TERRIBLE! EVERYTHING I have had or tried to get printed there they fuq up! Even just a color printout on tabloid paper. I dont have gas to go back and forth to that hell hole of dysfunction. I do NOT recommend this store to ANYONE!!! GO TO FED EX for your printing or Vista print for your business cards.
I stopped in here on my way from work to pick up blank Cds and my experience was not pleasant. On my way in I passed a male worker outside the store talking to another person. I proceeded to the isle where I thought the CDs were( Ive visited this store before) but they were in a different isle. As I continued my search I overheard Ranike by the print center(however she spells her name) discreetly communicating my description and location to someone via their headset. I turned around and looked at her and our eyes met. When I saw the same worker I passed outside suddenly rushing into the store to smartly ask me if I needed help, I connected the dots. Now Im a proud black, hardworking, Caribbean born husband and father. Racial profiling is non-existent in my home country but Im still disheartened by the fact that I live among people whose minds are so saturated with hate, they sum you up based on your outward appearance.Before I left the store I commended the male worker for their excellent communication system at the store but the way he welcomed my comment, it was obvious that he had no idea that I picked up on their code. I told him Im referring to Ranike and that I was just trying to be sarcastic and then he grew silent. I will definitely be back to this store I need something that I cant find elsewhere but really cant find elsewhere.
Very polite and friendly. I always have a nice experience.
Good service but some of the clearance shelves items are not marked at all
1 Million Thank Yous wont do them justice. ABOVE AND WAY BEYOND.
The sales associates were very helpful.
Ive shopped here for many years and have had zero problems. service is on point they always speak when you come in. if you need anything they are more than happy to help you. these people know their stuff!
Very nice staff
Great customer service.
These professionals know their store and know their products.they have guided me into the world of laptops,tablets,discs,backups-I could go on but u he it. I have saved a ton of time/Money on their advice.
Good location, like the people.
Very courteous staff!
They have everything you expect.
The staff had a lot of people trying to get stuff done and particular stuff done that machines couldnt do they had to talk to the people and they did they have to get the people to understand what the machines could and could not do at the same time you know I had to get the work done they did an excellent job all of the staff dear it was any staff that became involved picked up and tried to help the customers
They usually have what I need, all the time
Very friendly people anything you need for office its there
Very helpful staff
They dont take UPS mail like they say. The employees dont know how to use barcode scanner. Bad attitude from the employees. It was like they didnt want to help me.
Not very helpful in the printing area an sucks its only one way to print from a mobile device an there not able to help or show another way...
Helpful associates
Polite and helpful
Great Service
Customer service - nonexistent!
Friendly and professional
Nice
Great
I like
Staples was expensive
Clean.