Excellent service I always recommend to my customers to let me use original toyota parts and thank you to the gentleman in parts Juan I believe goes above and beyond to help find parts needed

Jerry Mr scion and Manny Jr have excellent customer service highly recommend these gentlemen!

Kaseem and Ben and all the service crew there always give me great service. Prices are fair.

Great customer service here I enjoy bringing my car to people I trust.

Highly deceptive...the receptionist after taking order for the car proceeded to take photos of the 2 front corners of the car.Then ask me to go inside but neglected to take pictures of the rear corner of the car.So I requested that it would be wiseTo do the rear.But responded that photos taken of the front were high definition.As, if HD would some how had taken the rear pictures.I began communicating in Spanish but once inside, he reacted as, if it was insulting to use Spanish.Where I change to English.I was call rude for requesting the rear photos... while written me up.My question in work timing were taken aloofness/indifferent .And the information I gotten on the phone was judged as inconsistent with the receptionist.Thus receptionist saying an expletive and obscene comment about the person on the phone.So I requested a manager....never got one .Someone else got me to the manager, however, the manager attitude was more of a you look like reasonable person As, if I wasnt in my right mind.I requested an apology from the receptionist but he promised one but end up as, he knew the supervisor wouldnt care about his negative interactions with customers and never apologized.My car has been serviced here since knew, never such a bad experience.These behavior is not acceptable while representing Toyota.

So far great customer service quality of still unknown

Good people trust them much. Have bought two cars from them already and recommended all my friends

Always a delight dealing with the staff at Whittier Toyota!They are all so helpful and make you feel comfortable.Everyone seems to go that extra mile for you!

Ive been coming here for over 4 years for vehicle service. Ive been trying to book an appointment for service and to have recalls taken care of for several months. I was corresponding with Maria and told her since they needed my car for 6 hours or so that I would have to bring it after work one day and pick it up the next day after work, and I would need a loaner to use. She responded saying someone would be in touch with me. Several e mails and at least a month and a half later I got an e mail yesterday saying I had a service appointment scheduled today at 11:30 AM and it specified I would be waiting there while they worked on it. When I got there I was informed that my car was 4th in line and wouldnt be done until 3 PM. There is no courtesy service or restaurants nearby open because of Covid, and it was raining. So I told them that I couldnt wait. The only option they gave me was to call during the middle of the week after work to see how long of a wait there would be. Ive never had to wait more than an hour for a service in the past. I was also informed that they dont do loaners for recalls and that I would have to bring my car in at 8 AM (I start work at 6:45) and leave it for the day to have the recalls done, and that there was a car rental place across the street where I could rent a car to use for the day while my car was being worked on. This was the worst experience Ive ever had with Toyota. My lease is up in September and I was considering my options for my next car. After today I dont think it will be a Toyota.

Bought my car here. Came with a old clunker and Candice, who is a real sweetheart helped me to leave with a almost new car. Its not a new car, but 28,000 miles and look so awesome, makes it lime new.Everyone there was fantastic. A great service by very kind people. They deserve easily the five stars.Can wait to return for the scheduled service maintenance on the car.Wishing you a great business successes.Michelle

Got my car here. these guys are very helpful!

Quick and careful check in, repair done in precisely the time frame told. Very happy with the experience.

The Dealer attended were very Friendly !! They took care of my Car !! Had a Pleasant experience...at the Toyota dealer !!

The service was fine but even after I made an appointment it took 2.5 (TWO AND ONE HALF) hours for an oil change and tire rotation.Completely unnecessary

I was able to get an appt without a problem, unlike Longo of El Monte (5 days!).Front brakes were replaced along with oil change. Dropped off at 8am picked up at noonish. Miss car shuttle home, but with covid, I get it.My brakes are great now! Pleasant staff.

Close home quality service courtesy service personnel. 5 ⭐

Sucks scheduled appointments get placed after drive ups!! Why schedule an appointment if they wont take you at appointed time?

Staff is attentive when you arrive. The wait time for maintenance can be more than 2 hours, so I suggest to plan accordingly. I appreciate the free car wash vouchers and theme park tickets.

Great place to take your car for service. Excellent customer service. One of the best in Southern California.

The friendly Toyota service partners on time service reliability

Great service

If you dont own a Toyota, then dont worry about it

Good people to work with thank u.

Toyota with a wonderful place to be the service was good and people with great they treat me well coffee all day were not all dead but the time I was there and watch TV and it was excellent I will go back

They fixed all with no hassles! Free rental car too!

Ben Hue.is terrificMice guy very accomadating

Love this place. Very courteous staff.

Service is awesome very quick and easy

Wanted an oil change, girl in service today on12/29/18 12pm was very rude. Here I come wondries Toyota

Ben is a great asset...

Location on a busy street

Awesome

Bad service.

What is the purpose of appointment?

Very good 👌👍👏

Immediate attention!

VERY GOOD WORK

Something small

Its.my.preferred.toyota.brands.very.garatized.very.special.