My experience here was beyond exceptional. My laptop would die as soon as I would take it off the charger, even if it was fully charged. When I contacted Dell regarding the warranty, Dell said they could fix it but I would have to send it in and it would take 2-3 weeks. When I explained this to Julio, he was able to get me in same day and diagnose the issue. He had to order the battery so I paid a deposit(that would go toward the repair cost) but Julio assured me that they would put it back together so that I was able to use the laptop while waiting for the battery to come in. It came in less than a week and they replaced it in less than 10 minutes. Don’t want to have to have any more repairs soon but I know where I’m going if I do! Thank you so much Julio and your shop for your professionalism and efficiency!
Amazing place to bring your guy’s computers! My laptop was stuck on automatic repair loop and I thought it was a goner but they got it fixed in less than 3 hours! These guys are badass! Thank you so much for helping me out with my problem. I will be coming back to get my new ssd drive installed
Julio is so professional and knowledgeable in the matter. He took charge to resolve my electronic PC issue.
The best place you can take your computer! . Julio is one of the best people I have ever met. .very professional. I am very happy with the work you did and your customer service
My name is Al and I’ve been coming here for many years!! Julio the owner is always honest and you can’t beat his prices which keeps me and my family coming back ! 👍 We highly recommended him and his staff !! Stop by you won’t regret it.
My desktop hard drive was essentially fried and in really bad shape. I took it in hoping that anything would be able to be recovered. Julio told me he would do his best to salvage what he could. Called me later in the day to let me know he was pretty much able to recover all the files and documents. I also purchased a new desktop from him and he placed the data recovery file on it. I was also able to look over everything and make sure it was to my satisfaction. Julio quoted me as to what can only be called a remarkably fair price and Im probably underselling how fair it actually was. For both the data recovery and new desktop, I couldnt believe it. I will always go back for any of my computer needs. If you are looking for a quality professional business to go along with great value, you will be happy you went to Zap Computer Repair.
Fair pricing and excellent service all around. My surface pro 3 was not able to function after I logged in. The screen was unresponsive and completely blue, I thought my computer was done for. However they were able to quickly fix my issue in less than a day. I will be coming here in the future for any future issues that I may have with my computers.
Amazing! I really thought my computer was a lost cause because it was completely soaked in water. I was so upset, but Zap Computer Repair was able to fix it! They have great service and are super kind. They also work super quick! Anywhere else, I probably would have had to wait weeks, but they had it done within days! I am super happy with their work, and if I ever have any more computer problems, I know where to go. Definitely recommend!
Great service! I was able to take my computer to Zap at 7am. Zooming with students is difficult when your computer is inoperable. The computer was fixed the same day! It is working faster than before! Very satisfied with their technical service.
My experience was great from start to beginning the 1st day I called and left a message with my issue name and number and the very next morning he gave me a call back, I dropped off my laptop it had issues of the screen not showing so I thought it was the backlight, anyway, the very next day as my kid is so so sad without her laptop (she uses it for school and a game) I get the phone call that the laptop is ready. The price was perfect, it was great to be honest. With everything else going on, this was the last thing I wanted to deal with or spend money on but its a necessity for school. I have officially found my repair guy. Thanks a ton. Oh and I forgot to mentioned he cleaned it. Its nice and clean. My teen says thank you, thank you, thank you....ooooo its so clean.
Fastest service there is, highly recommend
Went to Bestbuy, Frys and they couldnt fix my laptop. Came to Zap Computers and they did it. Will be a customer for life. Thanks Julio!!!
The best computer repair facility in the San Gabriel valley. Take me word for it, and youll never go wrong.
Amazing place for computer repair. I got new computers, new hard drives, new memory and new windows software for my office. Very affordable and very fast service. This guy Julio is the best PC repair guy I found.
If anyone needs to get their laptop or desktop fixed, its this company that will do it. They have great services and willing to help your issues with your laptop or desktop, and the person that helped me was very cooperative and patient. I brought my laptop in a few days ago due to broken hinges. Luckily they were able to repair it without ordering any parts. If they had to order parts then itll take at least 3 weeks to be delivered due to pandemic. The price is fair and reasonable. I picked up my laptop today and the hinges works perfectly. Its my first time to bring my laptop to Zap because it has very good ratings.
Very good service. Throughout the process I was kept up to date and provided thorough explanation of how my computer was fixed.
Pretty reasonable prices compared to the computer manufacturers price, ugh!
Always great work
I had been looking for another laptop, and Julio gave me a great deal on a used Dell touch screen. It looks brand new.I am a return customer who highly recommends Zap Computer.
Fernando is fair and honest. Wasnt able to fix my tablet due to motherboard not working anymore. Wasnt charged, but for my computer needs I will go back. A+++
I work from home so my computer is an important tool in my every day life. Therefore every time something fails on it I rush to get it fixed. These guys here respond faster than the police in white neighborhoods. Their customer service is outstanding! They are very clear with what is wrong with your computer, and the prices are more than reasonable. They are great at what they do here! Kudos!
This guy opened my laptop same day, great service and definately recommend him to get work done on time.
I am very happy with their work. Their prices were fair. If you want a no nonsense experience with people that know exactly what they are doing, then you should check these guys out.
Highly RecommendTo start, I have my own tech that can assist me with my computer, however since I moved, I wanted to look for someone closer. I checked online and Zap Computer Repair came up and was really close by. I went ahead to the location with my laptop and spoke to Julio. I explain that my laptop would take a long to start and would get an error message. Ounce my laptop reach the main screen, again it would run really slow and wouldnt open any of the apps. It even crashed and the screen would turn black. Right there and then, he knew what was wrong with my laptop and explain the issue. I was surprised how quick he was able figure out what the issue was and what was needed to fix it. So I left my laptop with him and within 1 DAY.....1 DAY he was able to fix my laptop good as new! Now it runs faster, smoother and Windows 10 is the best! Im defiantly come back to this location and HIGHLY recommend them! Thanks Julio!
My computer had been restarting at random for months and I tried everything to fix it myself to no avail. So I brought it in and was greeted with friendly service and fair pricing. In a few days the problem was solved and my computer was back up and running. This is now my go to repair shop and it should be yours too!
Julio has excellent customer service skills and is extremely knowledgeable. His shop fixed my laptop screen hinge within 1 day of drop off. Reasonable prices.
Julios the best, he solved all my problems that Ive been stressing over for years... very reasonable and patient.
Professional, direct and informative. Wasnt able to fix my chromebook. And he know it straight off the bat. He said I was better off just getting another. And so I did. Picked one up from him cheap price great quality. Will be back!
Ive been going to Zap for many years and you wont find a better place. They have built several computers for me as well as fixing any problems that I may have caused. Viruses, slow computer, whatever the problem, they have always been eager to help. Also very reasonably priced and knowledgeable. Julio is the best!
Clean, good old fashioned cheese burger!Great sitting area indoors and outdoors.
Such Amazing Service! I had a PC build that wouldnt boot up (no post). I took to two other shops one which told me was bad ram and the other said bad motherboard. Came to Zaps 12/3/19 about 3pm they told me they would call me tomorrow with the diagnosis. The very next day mid morning they had my computer up and running.... ram and motherboard were fine!!!!! Ask if they could install an OS as well, and they told me sure I can pick it up this afternoon! So at 5pm 12/4/19 I had my computer fixed and running with about a 24hr turn around time! I was so hyped finally getting my PC running. Im only come here for service in the future. Thank you so much guys.
Horrible Service!! I drove from Lynwood to get my dell laptop issues fixed because of their great reviews and it so happen that the owner wasnt even in the office! I got no quote or diagnostics. Couple of people at the place had said something about him being out and wont be back until later. It was very urgent and it was a waste of my time and efforts. Why own a business if you arent going to be there. Lost a valuable customer. I would give 0 stars for punctuality!! Be aware, owner might not be there.
Best PC Repair in town. Amazing service. Great prices and great expertise.*****5 star
Zap computer repair, great service! The tech offered to sell me an external mouse for the same price he payed for it because the touch mouse on my laptop stopped working. When I came in to buy the mouse, he took a quick look at the computer, fixed my touch and still sold me the external. Great shop!
Best screen repair service. I got my laptop screen cracked by my kid and I was looking for a place to replace it. I got it replaced for a reasonable price.
Experienced and professional will help you whit any problems whit your computer honest and fair will go there for my computer needs again
To be honest, no service was done. I walked in with a computer that was giving me problems starting up (as in, it wouldnt). I walked out with a computer that turned on. All it took was 5 minutes and a quick caring touch by Max. No work was done. But the friendliness when I walked through my problem was incredibly welcome. I will definitely be coming through again.
I’d give 10 stars if possible, had my laptop supposedly repaired elsewhere only to find it in worse condition. They had it for 6 weeks so I looked for the highest rated company by me and there is a reason for that. They had my Mac back to perfection in just 2 days and ended up doing more work as they found more problems but did not raise the estimated price. You want it done right this is the place!
I bought a used computer from them and it worked great.I did end up getting a virus a little later and they took care of it in a matter of days. I 100% would recommend.
I was very pleased with the repairs that Julio on my laptop. I thought Id have to buy a new one. I took it in on a Tuesday and it was ready Wednesday afternoon.
Julio is the best in the west. He fixes computers with heart. and plus his fees are affordable.
So happy thay Julio was able to fix my Toshiba laptop. I was so worried that I wasnt able to get it fixed or that it was going to cost me a $$$$$. Julio was able to fix my laptop in less than a week. Awesome! Totally will take my laptop there anytime it needs anything! Love you guys.
THESE GUYS DID A VERY GOOD JOB
Great service!! I have taken my computer there for repair and they were able to fix it and it runs faster than before. The turn around was fast and the price was great. I have recommended Zap to a couple of friends and they always have great things to say about how happy they are to trust someone to work on their computer. I would not go anywhere else to have my computer fixed.
AWESOME!I would give more stars if I could.Very professional.No hidden fees.Quick service.Charged me 1/3rd the cost what Apple was going to charge me.I am telling everyone I know to use Julio.I couldnt be more pleased.Thank you Zap!
Awesome! Friendly, reasonable, willing to look at your computer issue before taking the easy way out and suggest to replace.
Julio was of great help. The first time I took my laptop he was able to recover all of my data for school! I was amazed how quick he did the job and the price. Unfortunately my laptops hard drive died soon after but again Julio was there to fix it! Thank you so much to the Zap Computer Repair team for your great service!
Man I still remember the time I came into this shop to purchase a small computer they were trying to sell me a old computer almost $300 over the regular retail value and I just felt like they were trying to take advantage me cuz they didnt think that I knew anything about the computers but their loss my game I never shop there again.
A place to check your laptop and prices on it.
This place is great! . I went in thinking my laptop fan had died, Julio gave me a reasonable estimate about what the cost would be to replace it so I took it in. He called me the next day telling me the fan was just clogged so he just had to clean it out, and that he was only charging me for having to open the computer up, which was a giant relief. He was very helpful throughout the whole process, I would definitely recommend you go here if you have any problems with your computer.
I recently brought in (2) Lap tops to Zap.They were very courteous quick turn around on the repairs and gave me a great deal. I had previous brought them to Best Buy and was going to have to wait 4 weeks and had mine done in a couple days.Thanks ZAP
I had two computers repaired by Zap Computers and both were not working at the time of service. The one reason I picked this place instead of others ( there are many to choose from) was the strong and convincing reviews I read on Yelp. When I first met Julio, I was most impressed by his demeanor and his knowledge of computers. Without any reservation, I entrusted my two computers ( one Samsung all-in-one desk top and one Toshiba lap top), with lots of personal info. to his able hands. Within 48 hours, they were all ready for pickup. Their repair cost was very reasonable for everything did to the computers. I highly recommend them for any computer repair you need.My 5 star rating was given because of the exceptional service he provided after the fact when my desktop was highjacked by a falsified HP Representative online who injected several viruses onto my computer after I refused to pay an outrageous sum to help me download the proper HP driver. I didn’t know about this until I couldn’t find my old Document files. I called Julio again for help. Not only did he (his highly knowledgeable tech partner) recovered all my old files which were moved to a different folder by the fake HP rep, he also removed several and all injected viruses from the computer and stopped future entry by other intruders without my knowledge. They did an outstanding job on the computer. For this above-and-beyond work, they earned their 5 star rating which I have never given in any previous reviews.
I wish I could rate more than 5 stars. Took my built PC (that wouldnt even start) there and he was able to tell me in less than a day what was wrong with it. Saved me countless hours and hardware that I dont have. Also didnt try to make me buy the part needed and was very respectful. Also doesnt talk down because of lack of computer knowledge. Obvious supporter of US Military showing great personal character in my opinion.
Helpful an honest In Answering questions happy with product
I love their service. Fast and very affordable.
Much thanks to Julio and his crew.I had an issue with an outdated device. Julio knew just what to do.Great service! 👌
First time using services at Zap. Brought in one of my laptops with a cracked screen. They fixed it quickly (in about a week) and at a fair price. Screen works well. Thanks Julio and staff!
Reminds my of businesses of years ago where customers are appreciated and treated with respect rather than an annoyance. Took in my water damaged Macbook Pro, within a day received a call from them to authorized the repairs. 5 days later my Macbook was back to normal. Great work and great service.
Very nice and honest man...
Good place I took my laptop here not to long ago.. Everything is working fine now
Helpful staff, called looking for a part and spoke to a knowledgeable and helpful man that helped me find what I needed even though they didnt stock the part they told me where to find it. AAA+ customer service.
Great customer service
They were fast and affordable and extremely helpful. Replaced my laptop screen with a brand new one just in time for me to continue school
I am very hard to please - hate to spend money and try to fix everything myself.Julio was able so nice on the phone that I gave him a shot, and boy did he deliver.Zaps shop is big, clean and organized - you can tell that Julio has pride in the location - it is impressive to walk in and see the setup.Both of my laptops had issues - one was very slow, and the other would just get stuck in an auto-shutdown and restart loop. Julio was able to save my data, clean & restore both laptops, and gave me tips on what I can do to keep them running cooler and faster. He even fixed what a previous tech from another shop illegally installed on one of my Laptops.Zap has a customer for life with me - I am recommending this shop to everyone, and I challenge you to call for a quote!
They fix my Cp quick!:) trustworthy!😊 good prices.
Had a good experience on check in. He set the expectations well.
Very friendly. Knows his stuff when it comes to computers..repairs and sells computers at very competitive prices.
They were super friendly quick service I had LCD problem not only did they fix it they did other stuff to my computer and it looks like I just got it out of the box I would recommend them to anyone
Professional help when you need it. Awsome!!!
Paid for a new hard drive to dind out months later it still had original hard drive, extremely dishonest
Julio is the master customer service. Experts in MAC and networking.
Owner is very friendly and helpful!!
Great service !!!
Do you sell phones
Too expensive
I brought a computer because the hard drive was damaged, I paid around 200 dollars to be left well by the original windows was seen and they measured that the windows 7 was better, with telling them that I cant even lower the brightness anymore and they didnt take me away fix the problem in the end they left the compuradora as they wanted.