Pottery Barn is one of my favorite fun places to browse and shop. The staff is very helpful. I like the way they let you browse without following you around; however, if you have a question, they are happy to help. Their furniture, bedding, and lighting are current and classic. They also have frequent sales!
Love this place. Good quality products and artfully placed around the store.
When you walk in they say hello but after walking around the staff just watches you . They seem put off if you ask a question or need help ! They need to practice people skills. Williams Sonoma has it all figured out, very friendly and helpful.
Friendly staff working here. I was just perusing, as the cost of items tend to be on the higher end, but every now and then I find a gem that is worth the trip.
Bought my bowl set of three in Sept---Have nt received them yet! Have not received shipping updates---Can not fine phone # to call to [email protected]
Really nice Pottery Barn and some of the best customer service I have received from a retail store in a long time. The sales clerk went above and beyond to find what I was looking for. Additionally when one of the items I brought home was wrong upon opening the box, the store made arrangements and picked the item up the very next day.
This is a high quality place to shop. It is a very friendly and welcoming environment
They have good service in the store but furniture is very expensive and they charge you $300 for anything big that gets delivered and it may not come in good condition.
Love PB and so glad theres one in Wichita. Even though I was just browsing, I had several offers for help from employees. Great store!
They were ok with customer service when I walked in... They said hello in a general way but when I went to check out no one was around and I stood there for a good 3-5 minutes. I just had my daughter put the stuff back and we left. Cute place though.
Was greeted by a lovely tall blonde lady who was very helpful in assisting me with my purchases. Beautiful store!! I will definitely shop here again.
Great customer service, very clean and organized store, and high quality products!
Lots of interesting stuff. Home decor
Seems like other Pottery Barns in larger cities have more selection.
Staff never notices me when I am there. But I love there inventory!
Was nice place to go window shopping. Clean and friendly.
Lovely well made furniture and accessories. Friendly staff.
My wife enjoyed being here
AMAZING, I work there!
People are not friendly! And are sitting around on computers doing nothing
Great staff!
Very nice store
Lots to choose from.
Poor customer service...