They Got my jeep in right away.. and was fixed the same day.. Matt was very helpful and explained everything. Even some things that didn’t have to do with my repair.. I would definitely be back ..Thank you for answering all my questions..
These guys are the embodiment of professionalism and go the extra mile so you wont have to. I took .y 2013 Sonata to them for a brake job and an issue with my alignment. I dropped it off after hours and placed my key fob in the secure drop box. The following day Eugene called me and gave me an update as to what needed to be done. The brakes were replaced and the car now runs great! Thanks E2!
Both Eugene and Matt were professional and kept me informed regarding the progress and state of the repair. Very good customer service.
Eugene was willing to help me out on short notice and take a look at a truck I had, checking for any serious issues with the vehicle. Kind, patient, and conversational. It was a pleasant experience and much appreciated!
Great mechanics that care. Very good people. 👍
Excellent shop with very personable, knowledge staff. Eugene, the owner stayed after hours to walk me through a pre-purchase inspection and couldnt have been more helpful. I would highly recommend E2 to anyone!
They fixed my brakes for a reasonable price. Also told me why my check engine light was on and also did an oil change. Great experience and will be back as my toyota camry needs brake repair as well.
My car was well taken care of. It was finished quickly, and Eugene was very honest and in depth. I will definitely continue to go here for any car repairs/ maintenance. Highly recommend!!
Two cars serviced last week. Just a day on each car! What a stress-free experience! Eugene is a straight shooter and will tell you honestly exactly what you need to get your vehicle to where you need it to be. Quick service as well.
I was in the market for a new mechanic and decided to call E2 after seeing their great reviews online. Well, the reviews were true. I needed new brake pads on my car. The guys were great at getting me in the shop quickly and were very accommodating to my work schedule. They also gave me a loaner car so that I could go back to work while they worked on my car. I picked up my car at the end of the day and everything was great. They have fair prices and dont try to up-sell you. Plus the employees are very nice. Ive definitely found my new mechanic.Thank you E2 for the great service!
The team at E2 automotive are one of a kind. It’s not easy to find a mechanic that is not only a top of line at his craft but shoots you straight every time. I’ve recommended my entire family to go here and will continue to send people their way. Thanks again for your guys fantastic customer service and top notch work.
They are so nice and polite, and tell you everything you need to know about your vehicle. Best prices in town, and is willing to go the extra mile for their customers. They dont treat you like an ATM, and always try too save you money. They tell you what you need done and help you make the best choice possible. My truck has never ran better. I believe my truck runs better now, than it did when it was purchased. Thank you E2 so much for everthing.
E2 Automotive has been excellent in repairing my car (engine replacement 2008 Cadillac SRX) from day 1 over a year ago which lead to me bringing my 2 other Cadillacs for service and recommending other family members who have been serviced by E2 Automotive.Eugene and Matt are very reasonable and honest men to work with.
Im a customer-for-life. Cant say enough good things about this company, particularly Eugene Ransom, Gen Mgr. He stays in constant contact, explains clearly what repairs need to be done, giving options for the repairs, then does the work professionally and quickly. Highly recommend E2 Automotive!
Recently went to E2. Customer service was great, everyone was pleasant but I ended up paying for a repair that wasnt needed. The initial concern that I brought to them was the cause and not addressed. I was told my coils were testing fine.... But they are not. Thankfully my dealership covered it in the end, but i spent $400 that wasnt necessary.
If you have car problems of any sort do yourself a favor save time and aggravation by giving these guys a call first they truly understand the value of customer satisfaction and will do whatever they can to make your repair as timely and cost-efficient as possible Ive had several items repaired by them and they will continue to be my go-to guys in the future because of their trustworthiness and dedication to getting the job done right the first time thanks again to both Eugene and Lead mechanic mat who go above and beyond in my opinion
These guys are very professional and courteous. They offer a fair price for their services. Honest and dependable.
This was my second time going to them, I have referred 2 people to them so far. They always get you in and out, No more than a few days and they are very reasonably priced. Highly recommended, I’ll go to them every time I need work done.
I was very pleased with there professionalism an how fast they got back with me to discuss all that was going on with my car. The price was very fair and the quality of the work they give is outstanding. I have found me a shop that I can trust. Thanks again!
New to town and didnt know a mechanic. Brought in my Toyota Camry for brake repair. Price was good. Even let me borrow car. 5 stars
Excellent place to take your car or truck! Matt and Eugene are excellent to work with! I highly recommend these guys. They have worked on both of my cars and my in-laws car and did a great job! They are fair and honest. Overall the best place to take your car to.
Great shop. Will be using them going forward for maintenance and repairs.
Very professional and knowledgeable. Truck is running very good. Great service fair prices. Best Customer Service Ever
I would highly recommend Brett and his qualified team to anyone that needs car repairs for their personal vehicles or their business fleet. I was able to be put on their schedule for the very next day and my repairs were done in a timely fashion. Not to mention I was provided a loan vehicle so I didnt miss any time off work. Pricing is extremely fair and staff is very trustworthy.
I went in with little knowledge about what all my car needed and came back with a new perspective of what i need in the near future. They did really great job, were kind and very courteous and the prices were very affordable. Thanks for the smooth ride!
It’s been a while but took my 2008 Chevy Colorado in because 4WD wouldn’t engage! Had it somewhere else and they said transfer case was bad! They diagnosed problem in a day and repair was very reasonable! Saved me a lot of $!!! Will be using them in the future!! Actually this week!! Lol!!
Did only the work necessary, didnt try to gouge us on parts or labor. They charge actual ASE rates and hours and dont try and Pad the bill. It was nice to have a loaner car while they worked on mine. They did front end work on my Subaru and it drives like new. Highly recommended.
My brother uses this mechanic so I took my vehicle there. They were very professional and had the work completed by the end of the day. I will take my vehicle back for future repairs.
Trustworthy, efficient, incredibly knowledgeable, fair priced, and friendly service! Would recommend Brett and Matt to anyone. They also have loaner cars. Very easy to be a loyal customer.
I decided to hold off and write about two experiences I had there. The first time I came in there and had a myriad of issues with my car. The mechanic, Matt, was very concise in his diagnosis and what needed to be done. What I appreciated about that the most is that he was upfront about what needed fixed, and wasnt trying to convince me I needed things I didnt. He went out of his way to give me a price that was better than any I had shopped around for as well. During the repair process, they even offered me a loaner car!The second time I came in there I decided to get something else fixed and some body work done that I had been holding off on. Matt and Brett once again helped me get what I needed done and gave me a better deal than anyone else! And the work came out fantastic! I would recommend this place to anyone who need repairs to their vehicle at a reasonable price and what a repair shop that will speak to them honestly and help them out every step of the way!
They were phenomenal. Went over in great detail and fixed the problem.
These guys do good work. Take the tine to explain any problems or issues. Honest about completion time. Parts prices are a bit high $ but good quality.
Simply amazing service and work! This will be my new go to auto shop. Great pricing, trustworthy, explains every step and did not take long at all! THEY ACTUALLY SHOWED ME THE PROBLEM!! I came in and was out less than an hour and a half. My car is working better than before! Seriously love this place. Awesome friendly knowledgeable team!
Brett and Matt are definitely who you should see, whether you’re buying a used car from them or servicing your current vehicle. They are knowledgeable, professional, get you in for a repair as fast as possible, and have your fix done even faster. Highly recommended and most definitely trustworthy. 10/10 would absolutely see again!
I have had the brakes and suspension repaired on my toyota camry and have had my husbands ford f150 in for a check engine light diagnose and repair. Every time we have had our vehicles repaired we have been happy. Have let us use a loaner car before when we needed one and have always had fair prices. My good friend was ready to put a lot of money into his older truck bc it needed its engine repaired and they told him that they could easy do it, but wouldnt recommend it. Rare to find an honest mechanic that would recommend not fixing something. Will absolutely be back.
Very professional, kind and educated me! They all went out of their way to help me and get my car in on my schedule. I will definitely be going back for all my vehicle work.
Quality auto repair at a great price. My car was fixed quickly and was affordable. friendly and knowledgeable staff. I will be back for any of my cars mechanical needs.
This has been an awesome experience bringing my car here. Has been best place I ever took my car to this far. I believe if I hadn’t when I did it could have been very bad for me. Very respectful and honest team working, went over and beyond. So many things was wrong with my car I had headache for them lol.. they got the job done and worked with me on pricing. Would not take my car anywhere else
A couple of HONEST professionals. Very important to know when dealing with mechanics. Truly exceptional guys who handle services promptly and affordably. Brett, the owner was even kind enough to help me out with a separate situation unrelated to auto care. I highly recommend E2 Automotive for anything from oil changes to body work. Customer service redefined, very refreshing!!
I have had them work on my suv twice in the past month and they did a great job. Quality work and were cheaper than the two other places i got pricing from. Friendly and knowledgeable staff. I recommend
As Murphy and his law would have it, my 4wd went out on my truck as it was snowing like crazy a few weeks ago. I contacted E2 Automotive the next morning to take a look. I saw their fundraiser for kids (collecting bicycles) online probably a week before that. Figured I’d support a local business for supporting the local community. Brett and Matt were able to look at my truck the very same day. Super knowledgeable and very professional. Unfortunately, the part I needed for my car was virtually impossible to find and took a few days to come in. These guys were so customer focused, they gave me loaner car, allowing me to go to work for the couple days my truck was in the shop. Matt was very thorough and gave me a packet/checklist on future repairs and a place to keep receipts. They were so reasonably priced, and impressed me so much, I had them throw 2 new tires on it, and added the $29.00 full synthetic oil change! Any car repairs done at E2 comes with AAA for 6 months, which is great peace of mind. Oh, did I mention them returning my truck with a full tank of gas? Top notch service with affordable pricing. Don’t expect complimentary sushi when you walk in (you also won’t see it on your bill), but you can expect quality work. They are the reason I will never go to a big corporate shop. As a customer, you come first at E2 Automotive. Fully recommend them for any car repairs you need and I will remain a customer for all of my future automotive repairs. Thanks Guys!
E2 Automotive has consistently provided excellent work! I recommend them to anyone needing car repair work done.
Great auto shop!! Owner was very personable and friendly! Quick and efficient, was able to have work done on my work in a couple of days and even offered me a rental car while they worked on it. He was even able to accommodate a car seat for me in the car so I didnt have to move the carseat out of mine. I would highly recommended this place for any type of auto work, large or small!
Steve from E2 was a much needed Good Samaritan last night when I called for road side assistance. He went above and beyond. Thank you!!!
Very thorough and detail oriented. Pleasant and friendly staff and environment. Fair prices.
My cars air conditioning needed repaired. They fixed it quickly and at a reasonable price. I was happy with the experience and will be back.
I came in about a month ago. My car cut out and wasnt running. Had it towed in. They kept me in the loop step by step and let me know what was going on. Was an electrical problem. Was fixed the next day. The price was reasonable and I was really happy. Ill be back again.
Took wifes car in for oil change and some other maintenance. Brett was very knowledgeable and did a great job taking care of us. He let us know that we will need new brakes and tires soon but both can wait until next service. Promptly got us quotes that seem very fair and well certainly be back.
Very professional with great pricing! They got me right in and the work was done fast! Will definitely be getting more work done from them in the future! Thanks guys!
Superb!!!!!knowledgeable, honest,and fair prices
It was recommended by a friend to take my car there. We have a couple older vehicles and we now take all of them when something needs worked on. Very happy with the quality of work with very reasonable prices.
Staff is upfront and explains the repairs so that everyone can understand it.
Every time I take my care in they do a great job and make everything seamless. They have quick turn around times and competitive rates.
Dropped my ford truck off in the morning to get the brakes repaired. Reasonable prices and had it finished and back to me by lunch time. I need some suspension repairs and will be back to do them with my next oil change.
Excellent Service at a even better price! Took my vehicle in for a fuel pump replacement, did a great job, but due to a faulty fuel pump (because of the part company, not E2), it showed I had gas when I did not burning out a coil. E2 gave me a loaner vehicle replaced the defective part and replaced the coil at no additional cost to myself! Would Highly recommend them for any work needed!
Brought my suv here with no idea what was wrong. They contacted me within 2 hours told me what the issues were possible coming issues prices for parts labor and what they recommended. Loved working with them and even when we came across unexpected issues they kept my updated and kept cost reasonable. Even looked and fixed my other vehicle (minor issues). Highly recommend them and already have plans to deal with them again!
Super helpful. Great prices. Knowledgeable staff. Highly recommended
The service was great 👍🏾 they did a nice job
Trustworthy shop run by guys who communicate well and go the extra mile.
I came there and they took care of my wife car with no problem
Great job. took great care with my Honda!
They were cool but having the same problems that I was having from the start they say bring it back so back it goes
Fast service, friendly and very honest. Have been back 3 times now and will always send my cars here. A+++ local business.
Best mechanics in wickliffe! My work truck was down. they picked it up. Diagnosed the problem and had the truck back to me in a day. Honest amd reliable!
Great auto repair shop in wickliffe. the two times i was there they took great care of me and my vehicle.
The owner is friendly and quick to communicate. Prices are reasonable and his head mechanic fixed a problem with my wheel joint that I was told couldnt be fixed, so theres that!
Good service. Honest auto shops like this are hard to find.
They found what my car needed, gave me a great price, and fixed it right.
Knowledgeable mechanic, great value! They even offered me a loaner car while the work was being done
Hands down the most professional, courteous, and reliable auto mechanic shop in Wickliffe, lake county if not the state. I have been through it all dealing with the shadiest and most unprofessional mechanics and shops all around cuyahoga and lake county. This shop e2 automotive helped me out in such huge way. After a super quick oil change for only 19.99$ they noticed my car needed some work on the exhaust pipe, it had rusted and rotted, and was hanging lower than it should have been and extremely loud noises were coming out. Not only was it fixed that day I was in panic mode because i intended on purchasing a rental for the day after I confirmed the work to begin, I needed the rental to get to and from work. Everything was setup so I figured get the rental and e2 automotive would have my car ready for pickup when I left work. Something happened either during the processing or an employee of this rental company(not naming them), but I was unable to get a rental at the time I desperately needed a vehicle. At first thought the workers at e2 offered me a ride, but I insisted they dont have to go out of their way. Only a few minutes had passed before the owner approached me while I was on my cell trying to schedule an uber. The owner told me he had rental for me, I was so excited. That was not even the best part. He told me there was no charge! E2 Automotive in my book has won my future business and has definently will be the first shop I recommend to friends and family, infact anyone and everyone. You wont be dissatisfied with the work or service I promise you. E2 Automotive for the win!!! Thankyou E2!!!!
Great service and honest staff, I found my new mechanic. I will be using E2 going forward.
Great workers and good service
Very nice people came in and was taken care of right away very good service great prices and told about all the problems my car has I don’t have the money to get done right now but will come back and get it done when I can good place and honest people
They got me in and out quick. Fixed what I came in for
Come here! Quality service and prices!
Great service, kind workers!
Great experience
This time 5