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AutoZone Auto Parts
711 W 3rd St, Williamsport, PA 17701, United States
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AutoZone Auto Parts
Comments
Ji
Review №1

Rob and Gabe are the true stars of this store. They were knowledgeable, polite, and professional. What happened was on the drive home, both front brake calipers had seized. Rob and Gabe assisted in getting the right parts for my car and then helped installing after the store had closed down.What would have been a 2 hour job by myself turned into about a 30 minute job. I will never forget this and this has turned my perspective that its the staff that makes a store great.Thank you guys so much.

Ch
Review №2

This location and Robert specifically made up the best Autozone that I have ever been to. Robert was knowledgeable about issues we faced and made sure we made it home safely. Give that man a raise! Thanks again.

Mi
Review №3

Helpful and funny staff, if you cant find it at one place they will do their best to see if its in stock somewhere else. I know some staff by name and they never forget yours.

Ta
Review №4

It was fine I can not complain although when I first went in it took over 5 minutes for an employee to come assist me no one was up front at counters...

Lu
Review №5

Dustin was awesome. Let me use his tools. Came out and helped me with everything i needed. He went out of his way to help me out with literally everything i could’ve asked for. Super nice dude. Will definitely be going back if i need anything.

Ja
Review №6

Very helpful and knowledgeable staff. The store is clean and fully stocked with all your auto needs. We were about to borrow a set of tools to change our own brake pads.

Le
Review №7

Needed wipers. Person helped me quickly and installed them.

Ch
Review №8

The tech acted like he didnt want to help me install my light bulb in my car. I had to ask for help several times after trying to do it myself in the parking lot as they watched me.....

Ja
Review №9

Austin was very helpful he new exactly what was wrong and what to do to fix our vehicle. We appreciate everything he did for us. Highly recommended ask for Austin

Da
Review №10

While visiting my daughter my motorcycle broke down. I went AutoZone & was simply amazed at the service I received from DUSTIN. He helped me get my bike on the road and throughout the entire process, he assured me that everything was going to be ok. He deserves a promotion and raise. He knows the meaning of customer service!

da
Review №11

You couldnt ask for a nicer group of people helping you to find and order parts. Theyve been a great source for in stock Audi A4 parts that Ive needed last minute for my big turbo 1.8t build. Do yourself a favor and stop in to see for yourself.

ca
Review №12

A thousand times better than Advance Auto. Especially Some of the folks who work at and run some of their locations. AUTOZONE COMMERCIAL HAS BEEN GREAT FOR US! Max is the best! Thanks guys and gals!

E
Review №13

AutoZone has quality parts at good prices. They will also test most batteries, alternators, etc. for free. The service is great too. You can check parts availability and compatibility online before you go. You can even pay online and pick-up in store if you want.

NE
Review №14

Jacob E help me out with good service with my Volvo XC90 he explain the difference between the brakes pads and help me buy the right pads for the job I appreciate his hospitality a job well done

Fe
Review №15

It IS A SATURDAY AFTERNOON, VERY COLD AND I CAME TO THE WILLIAMSPORT AUTO ZONE TO GET A BULB IN MY CAR AND I HAD THE MOST AMAZING EXCHANGE WITH A YOUNG MAN WHO WORKS THERE AND GOES BY THE NAME OF AUSTIN..HE CHANGED AT LEAST 3 BULBS FOR MYSELF AND 2 OTHERS.HE WAS KIND AND SUPER HELPFUL AND PROFESSIONAL I WOULD HAVE GIVEN HIM A $20 TIP BUT HE COULD NOT TAKE TIPS AND I DONT BELIEVE HE WOULD HAVE IF COULD THATS HOW MUCH OF A GENTLEMEN HE WAS.....I WOULD HIGHLY RECOMMENDED HIM TO BE RECOGNIZED FOR HIS HARD WORK AND PROFESSIONALISM..

B.
Review №16

Great Employees, clean place, friendly people, great prices, great helpers,

Fr
Review №17

Great service. Austin replaced a turn signal bulb for me while I was on a trip out of state. Leave it to murphy to have abulb blow while traveling and getting a quick bulb replacement saved me from risking a ticket.

Aa
Review №18

Great service. Quick/accurate.The gentleman Austin is the man! I walked in there with a list of things I need. You walked me to each and every item. He explain everything to me. So I had a better understanding. Great guy. Great team leader ! Great Team! HIGHLY RECOMMEND!

Br
Review №19

Everytime. Every single time I have done business here I have left happy and satisfied. Today for example Dustin the Assistant store manager performed a battery system diagnostics test and installed a battery in under 10 minutes. The guys and girls here at autozone know automotive. I HIGHLY RECOMMEND the fast and friendly service they offer. 5 star review all day long!!

Pu
Review №20

Great job Austin, keep up the good service, we need many more of you!👌💯

Ry
Review №21

I could spend all day in this store. No joke

Me
Review №22

I want to say I visited a competitor and upon purchase noticed they had misleading info on the part purchased. Refunded and then came to autozone. Made a call on the part needed. The sales associate Austin want above and beyond explaining to me the part I needed. He then proceeded to put a few aside for me to choose from upon arriving at the store. All of this on a Friday night close to closing. Austin was very attentive and helpful as well as very insightful on the item I needed. Needless to say I found a new auto parts store to purchase any needs I may have for my vehicles and or accessories. All in all at the end of running around town to competitors and becoming very frustrated all I needed to do was make one single call and could eliminated it all!

As
Review №23

Had to stop in today to get a new alternator and all the guys in here were great. Very friendly, fast service, very helpful. They will go out of their way to help anyone. Couldnt ask for better customer service or hospitality... thank you guys for everything.

Ro
Review №24

Definitely very helpful . Big THANKS to DUSTIN and the two other guys that worked today . Helped me in every way possible to get my jeep back running. Very knowledgeable and respectful. Not afraid to go all out for those in need . Thanks again great guys and great place to go.

De
Review №25

They r awesome here!! They helped me pick out a battery for my car plus they put it in for me and got rid of my old one. They helped me when I went back again like 2 weeks later for windshield wipers. I highly recommend going here for ur car needs!!!!

Mi
Review №26

Theyve got everything needed to fix my brothers car.

Jo
Review №27

Needed a flat tire repair kit. They had just what I needed. I was glad they were open early. Staff were wearing masks which I appreciated. This is a very convenient location in Williamsport.

Sh
Review №28

Austin was a really big help. He went out of his way to help with the belt on my boyfriends vehicle. Thanks guys for the help.

Da
Review №29

Young kid who changed my battery was excellent! Friendly and respectful!

Jo
Review №30

Always great service!

Je
Review №31

Austin was awesome. He went above and beyond,!! This location has amazing customer service!!

Cl
Review №32

Great place to get your parts and information

Zi
Review №33

Reception once I walked in was very greeting and ready to help with my needs. They new the store directed me right to the item I was after. Had to order a new part was done efficiently and next day delivery. I would definitely recommend this auto zone to anyone.

Na
Review №34

Needed my engine checked. Very appreciative of the associate’s helpfulness.

Re
Review №35

They were very professional and help me out in a timely manner

Sa
Review №36

Super helpful and they even price matched headlights for me! Highly recommend!

Cr
Review №37

1 into AutoZone order my parts theyll be in tomorrow theyll call me Im very happy

Ja
Review №38

Great service. The people there are knowledgable and always willing to pop the hood to see what parts you might or might not need.

El
Review №39

Good deal

De
Review №40

They always have what we want and service is excellent.

Tr
Review №41

This place is a very friendly environment, where they actually help u with whatever they can.. Austin is the guy to see 💯

Va
Review №42

I love AutoZone because of the great customer service. They work efficiently and are friendly and competent. I love that employees will do things like help you pick out wiper blades and then install them for you too! Thanks, Aric, for doing just that the other day!

Pe
Review №43

The customer service was excellent. They were extremely helpful in giving me all the information I needed to make a decision about what different parts is should get and even helped me replace the windshield wipers and the battery in my car. They also told me everything I needed to know about how long each should last and different things that I can do to prolong their life. I will definitely visit again.

Ca
Review №44

Very very helpful service workers!

Al
Review №45

When call to see if have part, have them put on hold. Have gone 3x and said yes, when got to store, they had to order it

Sa
Review №46

Great service had a taillight out and they went out and change it

Ja
Review №47

Great place for parts. Employees know what they are doing.

Ke
Review №48

Great people and if they dont stock the part they get it for you quickly.

Er
Review №49

The employ help me. I have a question. About my vehicles. They know what Im talking about. Nice people. To know.

Ti
Review №50

The staff at the Autozone in muncy were both knowledgeable and friendly. Chris took great care of me. I will recommend Autozone to all my family and friends

Tr
Review №51

They dont know what they are talking about and then try to argue with you when you know exactly what you need. Then they tell you they probably have the part only to drive all the way down there, 20 miles out of the way only to be told they dont have the part and the other one you need doesnt exist even though you just took it off the car. Auto Zone is a joke

Ch
Review №52

Great staff. Fair prices

Ri
Review №53

Good Service

Ma
Review №54

Good to get car parts

Je
Review №55

We called this morning and spoke with Maxwell about getting a water pump and thermostat for our Ford Escape. He of course had the parts in stock and pulled them out for us. We paid over the phone and let him know that my sister in law was going to come in and pick them up, since we live in Ralston. My sister in law brought our parts up and turns out it’s the wrong parts. We called back and let Maxwell know what happened. He said he is ordering the right parts apologized many times for the mix up. I then had to see if the store could deliver the parts up to us. Since we live 30 minutes from the store and our car is broken down. He made sure that no matter what even though he normally doesn’t do this, he is having one of the delivery drivers bring us our parts tomorrow. This is the best customer service we have ever experienced. Thank you Maxwell from The Mazza’s. You are a life saver.

Bi
Review №56

Its okay, sales staff could use a little more training, I usually have a good idea of what I want.

Je
Review №57

One non smoking staff member was very helpful looking up part info n the pegs for what I needed.

Em
Review №58

I had an amazing experience here and was helped by Ted from the Williamsport AutoZone. He showed amazing customer service skills and went, what I would consider, the extra mile to help me.

Ma
Review №59

Bad counter service. Been there multiple times for non automotive applications, and theyve been unhelpful. Want to buy an air freshener? What car is it for?

Ry
Review №60

Friendly employees. Always willing to help.

Jo
Review №61

Had exactly what I needed.

Ri
Review №62

Good place buy your car parts but kind of expensive

Fr
Review №63

I didnt recieve what I was quoted over the phone however they worked with me and I had received a great deal and definitely saved money over the aa competitor. Will be my new auto parts store.

Mi
Review №64

Very knowledgeable and friendlyl! Great service! Cant say enough good things, fantastic Store for all my car care needs!

Ti
Review №65

Great commercial service, knowledgeable staff. Wide array of parts on hand even for 10 or more yrs old.

Co
Review №66

This is the AutoZone experience you would expect when going to one. Of the staff is not busy, they will ask you right away if they arent busy with other customers. They have a wide variety of car parts as well as accessories. I recommend going here in Williamsport for all your car needs.

Ky
Review №67

Awesome ppl will do anything to help you I like it way better then advanced plus autozone has cheaper prices

Ri
Review №68

They were very helpful and fast. Didnt have to wait all day.

Ju
Review №69

An employee named Jan from Germany went above and beyond to help me tighten my power steering belt so I could get back home to Harrisburg! Friendly staff and I got home safe without any issues!

Cy
Review №70

One of our favorites

Je
Review №71

They are always helpfull and willing to explain things to you.

Te
Review №72

Amazing customer satisfaction the guys and women go above and beyond to help everyone amazing people to deal with they have helped me on millions of occasions even solving small problems

Ro
Review №73

Love the great service, very friendly and helpful.

Da
Review №74

Friendly and courteous...very knowledgeable and helpful employees

Rh
Review №75

Courteous employees. Clean store. Good location.

Ka
Review №76

Cheaper then other places

Pa
Review №77

Friendly staff and very helpful

Ro
Review №78

Great customer service! In town for #LLWS and our truck battery died. Dustin replaced our battery in about 15 mins!

Jo
Review №79

Part work with perfect precision.

Me
Review №80

Great employee very helpful and very nice

Da
Review №81

Country wide 100% amazing service!

Th
Review №82

Well stocked, knowledgeable! Fast in and out

Ho
Review №83

Very helpful parts next day very polite

Jo
Review №84

Every employee are above and beyond helpfull.

Be
Review №85

Car parts

Ja
Review №86

They know what there doing

Ro
Review №87

Good time me and woman loved service and bargains

Da
Review №88

To high price cheaper south

Ni
Review №89

Great people and service considering the area of town.

Ka
Review №90

Great place, great prices, great service

Ma
Review №91

Awesome customer service, knowledgeable staff.

Ed
Review №92

Always have what I need and very helpful

Ri
Review №93

I actually live not to far from a auto zone where I live I have called that store numorus times to make sure they I had the part and explained to the girl that I had a stroke and asked if the part could b at the counter when I got there due to I cant stand for very long I told her I would b there within 1/2 hour but ended up being just over an hour and when I got there she gave me an attitude so I got pissed and LEFT and went to to this auto zone close to my Drs appointment I called and explained what happened at the Towanda store he promised me it would be at the register nearest to the door I cant remember the gentlemans name that took care of me it was worth the drive which this is now my auto parts store to go to now

Ma
Review №94

I broke the fasteners on my chin spoiler on my car. The gentleman at the counter helped me find what I needed and I fixed it in the parking lot.

Da
Review №95

Had to stop in here. Nice friendly staff

Ve
Review №96

Theyre always helpful in hand hand

La
Review №97

Very nice people to deal with and helpful

Sc
Review №98

Good prices.

An
Review №99

5 staff members..no acknowledgement when I walked in and still not sure I got the right part.

An
Review №100

Kyree was very helpful!

Information
19 Photos
100 Comments
4.3 Rating
  • Address:711 W 3rd St, Williamsport, PA 17701, United States
  • Site:https://autozone.com/locations/pa/williamsport/711-w-3rd-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2992&y_source=1_MjQ3MjA3Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 570-327-6181
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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