I made an eye appointment 6 weeks ago, 2 days before my appointment a representative called ask about my insurance coverage. I gave her all the information several minutes later she came back and said my insurance was not in network, and I would have to pay cash. If they would have asked these questions 6 weeks ago about insurance we could have moved on and I could have made another appointment with an eye specialist that accept my insurance, which I did. Your supposed to make a good first impression oh, they failed miserably.

My wife and I visited your store on Old Lycoming Creek Road in Williamsport. The doctor was very professional and we worked with Karen the optician. She was exceptionally helpful in getting us the best frames and pricing for our budget. We will definitely return to this location. The only problem we encountered was locating the store. There is a tremendous amount of vegetative overgrowth. We were not sure we were there until walking to the front door through all of the bushes, trees, weeds, etc. I am positive you would attract more business if you kept a tidy appearance of your facility. It was not very professional at all! If not for the outward appearance, I would have given 5 stars!

My first appointment was quick and easy. The staff was friendly. The initial paperwork was simple. I barely waited before being seen by the eye doctor.Everything went smoothly and I got my prescription and was fitted for contact lenses. I tried on some new ones and he made sure they were good for me. He explained everything and made sure i understood and was ready to answer any questions.I ordered some contacts as it was explained I could order up to X amount as per my insurance. She ordered as much as she could as close to that number as possible. They printed me out a copy of my prescriptions as I plan on ordering glasses when I can afford them as well.I paid and left. It was a great experience and Id happily go back in the future.

GO SOMEWHERE ELSE! Crystal was a problem from the very beginning. Assured me my insurance was fine and not only forgot to put me into the schedule, but blamed ME for not calling back to confirm?? THEN, I ALREADY felt nervous about my upcoming appointment being covered,.so I call her to confirm everything was fine and THEN she tells me my insurance is not accepted. FOLKS, just looking at the other reviews from this place, I shouldve checked first. This Crystal girl is TOTALLY out in space, not even close to Earth Eye-Land.

Was in and out in about 30 minutes. Eye exam and picking out new glasses. I am not one for change. They had my current frame in stock. The optician was very clear as to what I was getting and the price. I have not shopped around in a long time, so I did not compare prices to other places. The office is very close to my house and I always seem to get good service. If I have an issue, I go in and they fix it.

Very fast & pleasant. Easy in & out super friendly staff. I’ll be making this my primary eye care center.

They defantly care about their customers. (In my opinion) the doc was very patient was very detailed as well as stern. He did come off a little strong which may scare some people but, tried his best to explain and be patient with those he saw. The ladies and gentleman helping people find their frames and talk about the lances that best fit their needs was awesome. Did their best to lower the cost sense I had no insurance and was paying out of pocket. I highly recommend seeing them.

I have never had a more pleasant experience at an eye doctors appointment. All staff were wonderful. They are all friendly, knowledgable and professional. There are dozens of frames to choose from, and they do not pressure you in any way. Pricing is more than fair. Thanks, Eyeland!

I do not have enough kind words to say how great this office is. I was in a bind and ripped one of my lenses and my regular doctor had none in supply. The kind staff at eyeland optical were amazing and offered me a trial pair at NO COST!! I was so thankful I highly recommend this office!!

Staff was great! Very helpful with any questions I had.I am excited to get my first pair of REAL glasses so Ican actually see what Ive been missing.

Eyeland Optical was extremely accommodating, professional and expedient.I was scheduled to be seen @ 8:30 on a Friday morning, we were inundated with a major snow storm.Their offices were closed until 10am that Friday because of the storm, but they were able to quickly reschedule me for 10:30am that same day.Great Customer Service!!Thank you

Great team, glasses selection was a little thin but still overall great.As always, the team provides upfront quick and easy assistance with all needs.Thank you for everything you do.

Very nice and pleasant people to deal with, good service. Price though? I ordered sunglasses at 50% off, still over $300.00 with the cheaper frames!

I have had consistently good experiences here. I especially like and trust Dr. Piccirilli. Hes been caring for my eyes for many years and he has my respect.

Its 6:15 on a Thursday and they are closed theyre bush in front of the door is too high to see their hours of operation and its pouring down rain I do not feel like getting out of the car to see exactly what it says. Ive always had good service otherwise just need to update your website.

Great place to get glasses! The friendly atmosphere makes your visit feel like more than just shopping for glasses. Call or ask for Karen shes the best optician around. Very knowledgeable of what they have to offer and will have you walking out the front door able to see the world when you could barely find the door on your way in.

The doctor and staff are wonderful. All very knowledgeable and friendly. It’s a great place to go for your vision needs!!

Dog ate my glasses and they didnt have matching lens from old prescription. But from a newer prescription they had the opposite lens. They were able to find a way to get me out with glasses since I am pretty blind without. Very nice to deal with!

Very clean, efficient optical office. Our visits were quick but covered everything. Great selection of glasses and very polite service!

All around great experience. Efficient eye exam, very helpful staff and reasonable pricing.

Loved the friendly atmosphere of this place! I was surprised when they addressed me by my name as soon as I walked in the door. This was the first time I ever went for an eye exam. Although I was nervous they were very welcoming and made me feel very comfortable. Thanks again!

Everyone is very knowledgeable and professional. The Dr. is exceptional. Eyeland has a great frame selection for all age ranges.

Quick & thorough exam, friendly staff. Will return.

Got an appointment within a week. Very friendly and helpful employees. Waiting to pick up my glasses

Everyone was very courteous and professional. The eye exam was thorough and I am so glad they check eye pressure with a puff of air instead of the way some places check it.

The doctor and all the staff are great to work with and very friendly.

Fast friendly service! Great selection! Ive been a fan for years! Take lots of insurance & try to help in price if no insurance .

They provided the incredible customer service. Great people who truly care about what you need.

Didnt even have my coat off before they were ready for me - and I was early! Once exam was over, picking out frames was made extremely easy (and never felt rushed to just pick one!) Payment options discussed andEyeland always has generous discounts while making sure I get exactly the kind of lens I want. Overall, very pleased with entire visit and looking forward to picking up my glasses next week!

They cancelled my appointment 2 days before that I had setup weeks ago. They wanted to reschedule but, could not fit me in for another few weeks. Since they needed to reschedule they should go out of there way to get us in, but they dont care.

I had very great experience !!! Ordered on Friday got them the following friday.. When you go there ask for jaime to help you. Shes awesome, helped me on everything. Will definitely go back.

My first (only) appointment with eyeland was last year. When I was given my trial contact lenses after the appointment, one of the lenses was mistakenly the wrong prescription. I called that day and they were able to get me in the following day to try to figure out what was wrong. When I returned, a different doctor saw me but immediately told me to leave because I had not been wearing the (incorrect) lenses for at least an hour before my appointment, even though I could not safely drive with them in, and that he could not determine the problem without me wearing them for at least an hour. He was very rude. I was rescheduled for a second attempt to follow up a week later at which time the first doctor I saw immediately recognized I had been given the wrong lens. I ordered contacts and glasses through their shop but noticed my glasses were blurry anytime I wore them. I did not want to have to return a fifth time after picking up my glasses, so I just kept them. This year I went to another provider and was told that my glasses prescription was also wrong, which is why my vision was blurry wearing the glasses all year.For me, eyeland was too much hassle and I had a hard time trusting that my prescription was correct after the first mix up, apparently for good reason.

Very friendly staff was so fast and everyone was very helpful

Everyone was professional as well as so helpful . From the time I set up the appointment (Lisa) to the thorough exam (oh my, he was so patient with me) to my decision making (thank you) to the time I walked out the door. Kudos! Keep up the good work.

The selection of eyewear is great. The Optometrist explained everything and picked the right contacts for me. The staff is totally awesome!!

The staff at Eyeland are always helpful and friendly...I highly recommend your next eye appointment is made here 🙂

Fast and honest. Try giving you the best deals possible which is key! Thanks !!

Make sure to double check all your billing at this store. I ended up getting billed 7 months later because they submitted my claim incorrectly. It is like pulling teeth to get this issue resolved. My husband has been told multiple time that he will get a call back but hasnt. The experience was fine at the appointment but having a bill 7 months later is very frustrating. Especially when something is supposed to be covered.

Wonderful customer service and awesome discounts! I got my new glasses in less than a week!

Great care in all areas and prices are very reasonable

Quick, easy, and knowledgeable!! Glasses came in quickly too!!

I love eyeland, I think its the best place to go for glasses and contacts, they are really nice and friendly and they make you feel comfortable!

Great staff, everyone was very helpful and gave me their input on which frames to pick

My service was fast, professional, and complete. I knew what frames I wanted before my appointment. I got my eye exam and ordered my glasses. I was in and out in half an hour.

Excellent care! Friendly, helpful staff!

Very helpful, friendly and accommodating staff. I will definitely be going back.

The eye doctor is informative with his findings and options for treatment. Staff is personable and friendly.

Everyone is so helpful and simply extrodenary!! Karen would above and beyond. Thank you Eyeland!!

Everyone was nice and I was helped by the doctor and the optician quickly and efficiently.

Personal very professional, friendly as the go out of their way to sevice the needs of their clients in all possible ways. You can trust Eyeland Optical for all your vision needs. Thank you.Marc

Quick and easy appointment! Very nice doctor!

No complaints here and the employees are friendly, professional, and very helpful!

Doc know his Job and get you in and out. Appointment lasted about 15-25 minutes to include my eyes being dilated. That being said, he is very impersonal.

Couldnt even put the freaking screw back in my glasses right. Put it in upside down so it can fallout and get lost. Will never take my business there ever again

Love this place for glasses and especially contact lenses!

I always had great visits until recently. The new receptionist is rude, snotty and talks to me as if I am an inconvenience to her.

Had great exam !

I got glasses here in December with my insurance paying for the frames and appointment. I wanted to get new frames (but have the lenses paid for with insurance) in July, now they no longer take my insurance. Today (Oct 1st) I decided I need my Px for contacts and they claim I never paid the fitting fee in December which is somewhere around $40 and I thought, well thats your fault, I cant be a customer to you anyway since you dont take my insurance, can I have my Px for my contacts? They said no I have to pay that first. So its $63 instead of $23 like it should be due to THEIR error, and they have to ORDER my Px contacts because they dont have any on hand.

Went in and tried to make an appointment. Receptionist was so rude and denigrating in the way she spoke to me I walked out. That person at that desk cost you some money. I need glasses and contacts but I will never give you my business.

Very professional and helpful

Service was fast polite and professtional

Very pleasant, courteous and professional!

Very thorough eye exam

Prompt, have not had to wait any time Ive had an appointment.

What a joke.

Very rude cant explain any charges and very few frames under what ins pays ...over charge left bought frames elsewhere

Got my glasses and they didnt even fit or adjust them. The arms of the glasses go way beyond my ears. At my previous eye doctor the girls helped pick out the right glasses for your face and when we picked them up they fit them and adjusted them. Did not have this experience at Eyeland.

Good people to work with

Excellent service.