Initial service was fast, I was given the product I was looking for within a minute of walking through the door. However I didnt walk out with it. I activated 2 promo cards that expire next month and the young man helping me could not apply the balance to my purchase. He tried the same thing half a dozen times. He kept saying I dont understand why it wont work . I suggested he ask his coworker but he wouldnt bother with that so I left the store, being told I could try the Manchester store.