Nice place. Good prices and friendly staff.
Great Michaels store located at Mayfair. Good selection and the store was neat and well maintained. Even though the line was long at checkout the clerks for everyone taken care of very quickly.
Wilmington is lacking in local art/needlework shops. But out of the big three we do have (Michaels, Joanns and Hobby Lobby) Michaels is EASILY the best selection as far as cross stitch and embroidery goes.
I was kind of disappointing. Everything is overpriced because its in a wealthier part of town. I prefer Hobby Lobby near Independence Mall.
Michaels always has unique seasonal decor, craft products, and a great variety. The store is always clean and well stocked.
Always clean, courteous, and stocked with what I need. Great selection on seasonal decorations too.
Hated seeing empty shelfs.But I understand the reasoning. Staff were so nice.Store was clean and very neat.Cant wait to go back
Michaels has gotten worse and worse over the years. They bought ACMoore and everything wend down even faster. The employees are not knowledgeable about many things in the store and are just not helpful. The last time I was there the cashier seemed lost. I had to return something Michaels branded that was misrepresented on the package (said it included 15, only had 14). Even the corporate customer service was useless when I called. I wont be shopping at Michaels anymore.
Unless you have lots of money to spend on your crafts, dont go to Michaels! Over priced on everything! And to top it off, their selection stinks! Im a crocheter and there is no good selection of yarn at all!and for the most part, the shelves arent stocked very well! Im just very disappointed with this store, Im from California and the Michaels stores there are very well taken care of! And they are cheaper!
We were in Wilmington Saturday & the associates were very helpful even though they didnt have what my Sissy was looking for...
Clean friendly, get your craft on.
Shelfs were pretty bare - could not find anything that I went there for.
This is the cleanest Michaelas in the area. They are careful to make sure things are kept clean in the checkout areas. We visited looking for some framing options and a few supplies. They are always helpful and offer great product knowledge.
Well-maintained store, very clean.
Great selection for arts and crafts but it is rather expensive if you cant catch a sale.
Went in for artificial flowers for a small project. Supposedly 50% off.... lol it was 50% off of summer flowers.... like Im an artificial flower expert according to seasons. LolThey all looked pretty cheesy and the prices. LOLmy little project would have cost me over $60 and I was not picking out anything extravagant.Went to dollar store. The little flowers were such nicer there! $12 and I am very happy!
I drove all the way out there to buy silk painting supplies. They didnt have a single item.
Wife always seems to be able to find all she needs there. Amd the staff is very helpful all the time
So michaels.com has a coupon list for 25% off but you have to provide an Ena address to get it. No biggie, not a problem.Then, the post a special code box and you have to summit your phone number. Again no biggie. Get a text message telling me click on the link and paste it to the michaels.com page and guess what...no where to paste the code. Even the staff in the store does not know where it gets pasted.Bottom line. I was scammed for my email address and phone number.If you want my future business, someone better find a solution.
Very Nice Michaels! Friendly staff.
Wish theyd have have more stock since theyre always so busy. Always out of a lot of what I need but I still love michaels
Great craft store!
Had a couple oil on canvases framed. They were beautiful. Good quality and craftsmanship.
I love Michaels. Shelves are looking a little bare, but thats everywhere I go lately. Employees are super helpful and always really nice.
Used to be up to date with a lot of crafts.
Great people great prices
You can find anything crafty you need at MICHAEL S!
Big waste of time to place online orders. i ordered a total of 11 small items at 2:40 PM and my order still wasn’t ready by the time they closed because half of my items were still “packed up in the back”…. seems like the employees are just lazy and don’t want to work because the place wasn’t busy AT ALL and they don’t stop doing online orders until 5. i’ve worked in service before and it’s not that hard so slack will not be cut for this location. just save your time and don’t order online if you can just shop in store because it won’t be ready when you actually need it. would also like to mention the floors in this store are DISGUSTING.thank you to johanna for being the only employee to actually help me though!
Michaels was once my go-to craft store, but there are a lot more options that are just as good, JoAnns, Hobby Lobby and online. This store is fine, VERY long line to check out and the partitions they erected for safety are cumbersome for both the employee and the customer, need to figure out a better system. Yarn selection is lacking, not a lot of it and not a lot of variety.
Okay,if you want flowers...Not a great selection, and seemed high priced
Went in for a skein of yarn, had a coupon for 30% off.I showed the cashier my coupon. He said it was invalid because it was only good in Canada! He refused to give me the discount, even though no where on the coupon did it say that!
Fabulous selection of art supplies...and anything else a crafter could use. Very clean and orderly isles. Highly recommend.
Sooooo many awesome things
The Clerks were Pleasant but I as I have experienced before there is no help to be had within in the store itself. If you dont know where it is, good luck. The store itself is beautiful and I hesitate to go in there because I would buy the place out.
Michaels has some great sales and their curbside pick-up is great. They have less in the way of premade items than Hobby Lobby but for crafting items theyre a solid option. The staff are super friendly. All in all, Michaels is a good option with a good coupon.
Definitely want to get there at night, also want to have as little interaction with the manager as possible. Would rate lower but her employees were at least decent. Would rate higher if they got someone without a chip on their shoulders running the dock.
Went with friend to framing department. Do your thing. And ask the professional for there options. . great solection.
A well stocked, well managed store that carefully manages COVID-19 requirements.
Good selection but higher prices than other nearby craft stores
Great place for the creative minds! Store organized and easy to navigate to find your supplies. Usually have great deals on my canvas and paint supplies. Safe location in the nicest part of Wilmington
It was weird walking in here. Seemed like they were in the middle of a going out of business sale with how many shelves they had empty. Hard to find an associate, which I needed because the product I came in for they apparently keep in the managers office? The visit was another reminder of why I (and most people) just shop online nowadays.
Always a great shopping experience. New ideas, great crafts to be made, this time some great buys... The cashier today excellent... Friendly, kind, and helpful.... love this store
Love this store.
Friendly staff and very unique items. Good sales
Great store friendly staff. Can get allot of stuff at a fair price
Young lady in the store helped me a great deal
I can find what I need here.
Good place to get all your crafty needs
Smooth and fast...be ready, its busy. Dont complain, its Christmas.
Not a great selection.
Good store with great sales, but the checkout line is always crazy long. Maybe Corona has made it worse, because last time I went there was at least 20 people waiting? Otherwise, a cool store.
The young Lady in the framing area was fantastic. She was so helpful and great with the ideas to help me out.
Michaels is always a great place to go when looking to purchase crafting items, but I do find that this particular location is a bit chaotic & messy in terms of items being displayed and all. It does not seem to ever be well organized or maintained which I why I personally prefer to shop for craft items at our local Hobby Lobby location. But, if your a Cricut Crafter like myself this Michaels location is a 1 stop shop as they carry all Cricut brand items as well as many other brands and they do have the largest selection of Sisser brand items for sell at this location in town
It has crafty stuff. Use the app for coupons.
First time in this store, was pleasantly surprised.
Needs to be organized. Not to customer friendly employees. Cashier was on her phone the entire time I was checking out never once saying anything to me.
Running low on stock... Going out of business soon like A.C. Moore?
Great store, but very difficult to use your coupons, hardly any products work on the 20/40% off coupons
Clean and huge selection. All Im their Halloween 🎃 stuff was 40% off already!! I was in heaven
They virtually always have whatever I need or dont even realize I need until I see it.On this trip, a fabulous young lady in the framing department told me how to stretch needlepoint fabric over foam core for framing - - so much easier than the framing method I was going to try!Always bright and with good energy.
Great selection of craft supplies, often with sales or you can find online coupons. Ive never had an issue parking in this location where its located in Mayfaire.
As an artist I love that I can purchase almost everything I need in store from Michaels. And extra bonus it is less than 2 miles from my house.
Great selection of crafting supplies
Great store with alot of variety. Definitely a place to go find what you need for your current DIY project. I took one star off because of how cramped the store is though. The isles are just barely big enough for you to scoot through with a cart and some places youll have to walk around to get to another isle
Not one person named Michael
Large selection of specialty craft supplies.
Its Michaels. There was pretty much anything you would need for your crafty projects. The cell signal is not strong inside (using Verizon) so download your coupon outside. I learned the online service could take up to 90 minutes to complete; give yourself plenty of time. I used the 40% off online purchases and it was painless.
Long checkout line, one register open, left without purchasing again.
Friendly and helpful
No floor help. Couldnt find what I needed.
Michaels has a great selection for arts and crafts as well as things for decorating your home. There were many great sales going on when I was there. As an educator I frequently buy things for my classroom and student projects here.
My go to for painting supplies. The staff is very friendly! They always have good deals as well
Ordered online for pickup. Not everything in stock that I need. Other than that, great experience!
Disorganized. Not a good balence between holiday and other categories. Tons of unpacked stock.
Nice selection. Beautiful items. SERIOUSLY over priced
Nice BIG store! Clean. Organized. Great expanded selections. They have very small carts. Guess theyve never seen me shop! Lol They have 7 registers.
Always disorganized, always short staffed, never in stock, online ordering is a joke, never on time and never have everything I purchased. If there was another craft store close enough Id never come back. Ive been turning to Amazon more and more frequently and I hope that they get it together because ITS A MESS.
Great prices
Very Courteous and some great sales!
Excellent assistance while ordering framing work for first time. What you dont find in Michaels.
Michaels is nice, kind of pricey for a lot of things. They have a decent selection. The employees dont seem to be very inviting nor friendly. The store is usually nice and clean though.
Great selection of craft items
Got a great deal on what we needed and service was sufficient #michaels #canvas #toomanyhobbiesnotenoughmoney #farmhouse
Love buying crafts from this place.
After waiting over half an hour to pick up a paid order, I was told they were out of that item, they shouldnt have sold that item to me. Apologies didnt negate the time I spent in potential covid country.
Michaels is always a great stop. Today they are in between seasons stocking up so merchandise is lower than usual. Spring is definitely on the way
Hardly any merchandise on shelves, no die cuts to speak of.
Rude Rhonda.The woman at the checkout was so rude. We came up to the counter, and you bag your own items now due to corona, which is fine, but she was very condescending thru the entire transaction. She obviously didnt want to be there.
They have such a great selection of crafts. Great coupons also and the staff is always incredibly helpful! Wide variety here.
They always have a good selection and great prices. Sometimes the store seems a little bit claustrophobic because displays can be close together, but they have to crowd things a bit because they have so much to offer. I like the fact that they match competitor coupons, too.
Anything and everything you could want in the arts and crafts world
Had what I needed, good price, got in and out quickly