user
Cape Fear Collision
6701 Amsterdam Way, Wilmington, NC 28405, United States
Appearance
Cape Fear Collision
Comments
Aa
Review №1

Had rear quarter panel damage on 2019 Honda Passport. Jimmy had estimate to my insurance so fast, they were able to start working on my car quickly. The promised completion date was met and I am so happy with paint match, body work and detailed cleaning. Jimmy and the great folks at Cape Fear Collision have worked on many of my vehicles in the past and I will always refer friends and family their way.

Ho
Review №2

Such a great experience! Jimmy & other staff were so nice to work with, knowledgeable & professional. I am definitely going to be a future customer. 😁

Ma
Review №3

Had rear quarter fixed on 2015 Challenger, Jimmy was amazing and very professional. The quality of work is no less than perfect. Great place and great work great prices my car looks amazing. I also had my truck grill painted from a car wash incident and it was also spot on perfect.Thanks Cape Fear Collision.

Ja
Review №4

Amazing people friendly and helpful staff. They did a remarkable job fixing up our truck, could not have asked for better. I highly recommend these folks. Honest, and very fair pricing for the work!

Ka
Review №5

A friend of mine recommended Cape Fear Collision and boy am I glad she did! Jimmy and his crew are incredible. I had gotten a couple of quotes at other places that I was going to have to wait several weeks to even take it in and I wasnt treated like they cared if I did business with them or not.Jimmy gave me the best estimate and also told me I could bring it in the following day! He said he would have the job done by Friday and Bless his heart he knew I was alone and without a car and it was ready by midday Thursday. It was a pleasure to deal with the local owners and business. He kept me up to date every day and even had some ideas that would save me some money and he was right. I have never had such a great experience and hopefully I wont get into another fender bender but if I do they will be the first people I call. I just wish I could give them 10 stars 5 stars doesnt even say what a great experience a bad situation was turned into. Thank you so much for everything Jimmy and all your crew.

Ed
Review №6

Best body shop in town! Jimmy and his team were extremely easy to deal with and did top notch work. They handled the interactions with the insurance company and made it effortless on my end. I recommend Cape Fear Collision for any and all paint & auto body repair needs.

Ch
Review №7

My rental car was towed to Cape Fear Collision. I am from out of town and they have been so kind and worked with me. They have been very responsive to my calls and questions. Very customer focused!

G
Review №8

Absolutely the best around! Jimmy knows his stuff! This was the third vehicle Ive had repaired by Cape Fear including my 2019 F-150. Always perfect, clean and on time! He handled the insurance company for me and made it quick and easy! Highly Recommend!!

Mi
Review №9

I can’t say enough about Jimmy and his team at Cape Fear Collision. Easy to work with, on time, and on budget. Highly recommend!!

S&
Review №10

Really nice, professional and competent folks. Had a windshield replaced, rusted seal channels refurbished, body superficial scratches and scrapes cleaned up and sealed to prevent rust-through (without refinishing a panel - because I just wanted rust protection, not cosmetic perfection). Also replaced a door handle (for which I supplied the OEM part) on my wife’s SUV. Manager listened to what I wanted and developed a satisfactory plan to accomplish my needs within my budget. Very pleased with results and highly recommend getting them to evaluate your needs. Would definitely use their services again for body and potentially other repairs they might handle.

To
Review №11

Work was great, Jimmy stood behind their work and repaired the small issue that did appear.

Ka
Review №12

This place is the best body shop in Wilmington. Jimmy was phenomenal, and gave me an amazing price. He was very understanding and kept me updated on my car throughout the entire process. This was the best and easiest experience Ive ever had at a car place. If I ever need anything else done to my car, I know where Ill be going.

Ca
Review №13

We have always taken our vehicles to the staff of Cape Fear Collision. Their knowledge is fantastic and their work is impeccable. Always smiling faces and extremely polite. Ladies, you won’t find a more trustworthy staff of gentlemen than at Cape Fear Collision. It’s just too bad the scale was only five stars……they are definitely a perfect 10!!!!

Ri
Review №14

They did a great job repairing the body damage on my wifes Escape. Looks like new! We will definitely use them again if by chance we meet by accident again!!

Ca
Review №15

Cant speak for their work but I can speak for their character I was going to bring in my old truck for collision repair and he offered to look at some pictures before I came in and he recommended me NOT to fix it with their or any shop because the cost would be too much. He even sent me the number of some local car scrapper

Ja
Review №16

I dont own a car but they do good work. Jimmy knows his stuff and I would recommend this business.

Ma
Review №17

They were so helpful and the repairs they did look wonderful. They even cleaned my car. I would highly recommend them to anyone theY do outstanding work!

Ri
Review №18

I had some lower front bumper damage from a mishap at a local car wash and was directed to Cape Fear Collision for repair. I worked with Jimmy S. and was impressed by his customer-focused mode of operation. They were quick, efficient and professional, my car was done a little ahead of schedule (how many collision repair shops do that?) and it looks brand new!Dealing with body damage is usually traumatic and always a hassle - Cape Fear Collision made the experience easy. If you need collision repair, this is the place to go.I have no affiliation with the shop - I just appreciate great communication and positive outcomes.

Se
Review №19

Excellent communication. Excellent body work. They even arranged for a rental car which other places refuse to do. Had one minor hiccup but they bent over backwards and fixed it immediately.

Hu
Review №20

These guys saved my a$$! I got into a fender bender with my wifes car and she was mad to put it lightly! Got four estimates and I could tell two did t want to do it and one could do it but I had to wait three months! Walt and Jimmy got it done and it looked perfect! Affordably fast and professional! If you are in the unfortunate predicament of needing a body shop these are the guys!

Ma
Review №21

Cape Fear Collisions was so quick and efficient in getting my car ready to go back on the road again. Everyone I spoke to had great customer service and were very personable. As a woman, I felt very comfortable doing business with them! Would recommend to anyone!

Ne
Review №22

Great company and a pleasure to work with... I would highly recommend and will personally continue to use them for any future work needed.

Je
Review №23

My daughter attends UNCW, and recently was in a car accident. Being 5 hours away, I was unsure of what to do. I looked online and saw how good of reviews that Cape Fear Collision had. I called to speak with Jimmy, and immediately felt confident sending my car to them. The whole process was handled very professionally, and I felt that my car was definitely in good hands. He always responded to me in a timely manner, as well as made sure to keep me in the loop at all times. I would highly recommend Cape Fear Collision to anyone in need, and I could not be happier with the outcome.

Ta
Review №24

Thank you Cape Fear Collision for putting our truck back together. We appreciate the prompt service and friendly staff. It really felt like you were looking out for us!! I will definitely use Cape Fear Collision in the future.

Gr
Review №25

Great work for a great price! Plus they detailed my car and it was so clean! I will definitely go back if I ever need work again! 10/10 recommend!!

lu
Review №26

The customer service is beyond incredible. I dealt with Jason and talked to him about the dents and paint missing on my car and he was super enthusiastic and very knowledgeable. I don’t usually have good luck with customer service but I really hit a home run using this company!

Ka
Review №27

Great service, they worked around my schedule and painted my car on my time and were fast. Jason did a great paint job! Very happy!!

Ch
Review №28

These guys are the greatest. Professional, friendly, and honest. Thats exactly what I was looking for. I highly recommend Cape Fear Collision to anyone in need of vehicle bodywork.

Sa
Review №29

Wasnt sure where to go at first after my accident but decided to go to Cape Fear because my friend does the parts there and they did a great job! They got my car back on the road and looking good at a price I could afford, 10 out of 10 recommend.

Ca
Review №30

Jimmy and Walt were great! Any problem with insurance was solved by them. The bonus was their connection with Enterprise. Enterprise picked us up when we dropped our car off at Cape Fear Collision. After our car was fixed, we left the rental at Cape Fear Collision. Enterprise picked it up for return.

st
Review №31

These guys are great. Very fair, thorough and knowledgeable. First time visiting. Hopefully not often but if need work done, we will absolutely go back here. Thanks.

Lu
Review №32

Cape Fear Collision always does the highest quality work, treats all customers with respect, and are very honest! Highly recommend! 5 stars

Er
Review №33

Jimmy was awesome! Very helpful and did a great job. Thanks!!

Ed
Review №34

TJ and his staff are exceptional in their profession I’m extremely pleased with the work they did on my 2007 Mercury Grand Marquis and they were very professional and extremely good at their body work. I highly recommend them for anybody that needs body work or paint services that you need done.

Ri
Review №35

Great body shop with honest employees

Kr
Review №36

Had a fender bender/hit and run. Cape Fear Collision not only restored my car but my faith in people. They were honest, polite and great work ethic.

La
Review №37

Phenomenal customer service and great work. Couldn’t tell there was any damage done after being here at the shop. Jimmy is the man and treats you like your his number one customer! Best body shop in town! No doubt about it!

Av
Review №38

This place is the WORST in Wilmington! The owner is the most unprofessional and rude person I’ve ever dealt with. Wouldn’t answer or call me back after multiple attempts to find out the status of my car. When I finally did get ahold of him I was left on speakerphone while he was laughing and cracking jokes with his employees.

Ma
Review №39

Cape Fear Collision has never disappointed me! TJ, Jimmy and their team are professional and approach each repair as if it was their vehicle. Highly recommend this shop to anyone.

Em
Review №40

Nothing positive to say.

Cl
Review №41

TJ did an incredible job fixing my bumper. Great prices, amazing service, fair, honest people. Car looks better than ever and they even washed it before returning to me.

Be
Review №42

The staff is awesome and does amazing work

Dy
Review №43

These guys are awesome. We were having trouble with the insurance company and they had our back. They didnt back down and they got our car fixed as it should. All new parts. They do it right and theyre there for you.

Ke
Review №44

Very professional these guys are the best!

Ha
Review №45

The crew at cape fear collision is very professional and timely!!! You have a lifetime customer!!

Ar
Review №46

Great service and professional paint job!

BL
Review №47

Wow!! Cannot find a more honest shop!! Thanks and highly recommend these guys!!

jo
Review №48

I dont usually write reviews but felt I had to for these guys. We had some minor damage done to the drivers door of our ford freestyle where it wouldnt open properly. We went to one place and were told theyd have to replace the door. TJ was recommended by a friend Jeff. He fixed for us while we waited (15 minutes)If your looking for honest decent guys that do great work land wont rip you off head here. Theyre located off marketThanks guys for getting us out of a jam!

Ja
Review №49

Great place to have your vehicle repaired. TJ and Mike took great care of my Tundra after I was rear-ended. Definitely recommend to anyone for auto body repair.

To
Review №50

Like brand new

Li
Review №51

Good place. I should have had them do my front fender. I was hit by a man in a truck who had a dog on his shoulder. Said he never saw me. . Well I went to Parkers and it was a nightmare there. They kept the car longer than necessary And rumaged thru my personal things that were packed in my SUV. Was moving to New apt. And figured safer (empty apt) to keep my things I. My car. They promised me they would not touch that in the car. Would work outside the car. So sorry I didnt have cape fear do my accident

pa
Review №52

We had our older BMW fully repainted here. It looks brand new. We are completely satisfied with TJ and his crew and would highly recommend them!

Sh
Review №53

Fantastic experience with Jimmy Southerland and Cape Fear Collision! My car looks amazing! Service was excellent and I am very pleased!!

Ti
Review №54

I used Cape Fear Collision to fix my new 2017 GMC Yukon. I hit my front bumper going into my garage. It was a nasty gash. TJ knew exactly what to do. He even took my SUV in that same day and kept me posted on the progress until it was finished. They are not only professional and courteous, they did a fantastic job. I highly recommend them to anyone who is looking for an excellent job from people who care and take pride in there work. You do not find companies like this around much these days. Im glad I found them!!!

Ca
Review №55

Very professional, easy to work With!

As
Review №56

As a first time customer, they fixed my Kia Forte like its brand new, and it only took 2 weeks for them to complete it, I will definitely do business with Cape Fear Collisions again in the future. Thanks you so very much!

Je
Review №57

Great experience with Jimmy and Cape Fear Collision - made a stressful situation much less so - excellent customer service & beautiful repair work - car looks like new and lifetime warranty on all repairs!

Ka
Review №58

Love my fish and chips

Je
Review №59

1 star, 0 wasn’t available

Je
Review №60

Great guys and perfect work.

Jo
Review №61

Very professional and quality workmanship. Thanks Cape Fear Collision!

Le
Review №62

Great company 👍

Ke
Review №63

Great bodyshop!

Information
7 Photos
63 Comments
5 Rating
  • Address:6701 Amsterdam Way, Wilmington, NC 28405, United States
  • Site:http://capefearcollision.com/
  • Phone:+1 910-794-6884
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations