Called for a price quote on having rear brake pads replaced on my 2014 Audi A5 cabriolet and they quoted me twice the price of other shops called, lol.... yeah right. Plus the quote was double as well what the repair manual site quoted as the cost range for the job. So basically right off the bat this lets me know that though they may do good work, you are most likely severely over paying! And thats the same as crookery. Smh.

Took longer than expected, then I remembered Excellence Takes Time Talin is an excellent mechanic and knows BMWs very well. Trusted and highly recommended.

This my new go to place for all three of my vehicles. They were very professional and were able to figure out what was wrong with my truck, when the Toyota dealer could not. I highly recommend this place!

I brought my VW Tiguan to Import Performance after a friend recommended them for being honest and reliable. I had taken my car to the dealership because my AC wasnt working and they told me everything needed to be replaced for $2,700. I was quoted at Import Performance about $800 less, which was instantly great news. They looked at my AC and told me that everything is working great and it just needed a recharge, saving me the cost of paying to replace everything! It was such a relief and they were very honest and clear throughout all my phone calls and when I brought in my car. Id definitely recommend bringing your car to them, I had a great experience.

I went in for what I suspected was bad piston rings. They confirmed my suspicions and were very upfront with the price and gave me their best recommendation instead of just charging me $6000 for a full rebuild. They never charged me a cent for the diagnostic and were very professional throughout the process. I strongly recommend this business if you have car troubles and don’t want to get ripped off

Called over the phone Rebecca is very kind and courteous would recommend anyone to go here

Use these guys with confidence. Exactly as described. A++ shop.

Talin and his people get it right the first time.They know Porsches.

Talin provides an excellent service and I highly recommend them. For example, at this last visit (repaired a sensor based problem in the engine) they were also able to replace the windshield wiper sensor that a Lexus dealer was unable to figure out (and blamed the replacement windshield installer for the problem), and, reset the Nav system. It is a pain to take a Lexus to Raleigh for minor or major service and I found Import Performance very convenient, fair, and professional.

Great technicians

Did a super job on my Mini Cooper. They replaced the water pump and hoses. The price was better than another local estimate and the quality of work was superior. He recommended additional services but was not pushy at all and did not say they have to be done now. Kept me informed of the progress and was delivered on time as promised. I highly recommend this shop .

After a recent battery change my wifes car had been occasionally shutting down, sometimes while driving sometimes it wouldnt start. Import Performance convinced us it was several things and 1500$ later issues still remained. I recently went to get the car inspected at an oil change shop. The mechanic there pointed out the positive terminal did not have a good seal to the wiring and it would occasionally break the circuit. Electrical engineering 101 make sure the circuit is supplied with power. I was stunned that Import Performance had overlooked such a simple fix. Then again tightening a bolt doesnt make them much money. The 2 hours of labor I paid for to diagnose the electrical system should have found that the battery had a faulty connection. Go to a different mechanic. Dont waste your money.

I just moved to the area a couple of months ago and i was in search of a good place with honest mechanics. After doing my homework I came across import peformance so I drive down to check it out. What a great place with great people they took my car in the next morning and had it done in no time. The price was great he didnt push any new mechanical issues on me I highly recommend to go see these guys

My daughter is in college there and discovered you. You have taken great care of her and her cars needs. You have flexible appointment times, and provide excellent customer service. You made her feel comfortable with her first experience handling car issues herself. You put my mind at ease! Thank you!

If you have a BMW and do not want to pay dealership rates, this is your place. They have repaired my BMW and Porsche and do it quickly and excellent work.

Import Performance did a thorough job servicing and educating me about the vehicle. Their mechanics are friendly and professional. I am a repeat customer and highly recommend!

I have used Import Performance for over five years. They rebuilt the engine on my Honda Accord years ago. I traded the car in for a new Camry and got top dollar for my Honda this year.. They have always been fair with me. Fair prices, and excellent work. I take my Toyota there now. The turnarounds time and prices are tough to bet

Great experience with my Porsche Macan. Highly recommend!

I had been looking for an independent shop to maintain my Cayenne. Import Performance performed fantastic, high-quality service that was not only accurate but also timely. I recommend them highly without reservation.

Cannot say enough good things about import!!! Not only are they excellent at what they do, they are kind and treat all customers with respect! I am in college and was worried about finding a good and fair shop in Wilmington- import is the best!

I took my older Volvo in to Performance to address some issues including a check engine light and headlights so dim I can barely drive at night. I got an estimate of more than $3600, and we trimmed the list down to $1800. Was told there was nothing wrong with my headlights, and old cars will just never be bright (okay but I have to be able to see a little, right?). Was told my rotors were absolutely warped, needed replacing along with new pads. Passed on that service, had my stepdad do it. He said the rotors were absolutely fine. Not just okay to drive with but absolutely fine, they only needed to be placed in a certain way. He replaced the pads, and my car brakes perfectly smooth now. The customer service was fine at Performance, everyone was very polite. However, no oil change on a 98 is worth nearly $100 and the thing with the rotors made me wonder what else my car did not actually need. Just a very expensive experience that left me uneasy.

Pleasant Staff, Prompt, courteous service. Easy to make an appointment, even after hours. Follow through to verify that the work was done to your satisfaction. I would highly recommend them for any service need.

WOW. These guys are terrific! They went well above and beyond to help me with a car issue. Couldnt be happier with the service and will be a loyal customer as long as I have my car.

This company is VERY dishonest and they will speak badly about their customers to other customers. They lie and about whats wrong with your car to get you to spend more money. DO NOT SPEND YOUR HARD EARNED MONEY HERE! ***RIP OFF***

Quick and efficient. I was amazed at how quickly they diagnosed and repaired my vehicle. I will suggest Import to anyone who needs a mechanic.

Today was my second time choosing Import Performance, and I had another great experience! The staff is very friendly and even stayed after hours so I could pick up my car when I got off work. They gave me a loaner vehicle for free so I still got everything done today that I needed to with no issues! I like that they inspect and give you a breakdown of all the recommended maintenance. It can be considered up-selling, but its informative and honest. For example; they told me that my timing belt is starting to crack, but that it will last another year. Their prices are competitive and the service is above and beyond for the price. Thank you!

Good place to get car fixed

A+ place. Very knowledgeable, thorough, and always very quick service. No complaints. Derrick is very professional.

I have three vehicles (Acura, Volvo and Porsche) maintained here and have always been pleased with the professional service and competitive pricing. Staff is very pleasant and waiting area very comfortable. The owner (Talin) is readily available to answer any questions and is very knowledgeable. You will be happy you chose this shop to care for your vehicle.

Extremely Knowledgeable fair price gave me options

Big job completed on time

The MINI drives like new again!

Courteous and friendly staff. Extensive know about how to get my Porsche 912 to run properly again.

Great service and super savings!

Knowledgable friendly staff, fair pricing, comfortable waiting room

These guys are the best!!

Trusted, Respected, Friendly, Great Service and the best hands to put your car care in.

Best place to bring my MINI Cooper !

Good place to get your Volvo fixed

I have mixed feelings about my experience. The lobby was comfortable, the customer service was good. I made an apointment for an oil change,came in on time, they took my car back, two hours later told me it was finished. I asked them to replace a bulb I was having issues getting to, so Im sure that took a little time, found out it was something to do with the wiring, the mechanic didnt pursue the issue any further per my request, I cant imagine it taking 2 hours. Ive done the oil on this vehicle before and it took me all of 15 minutes. (I drive a 99 mercedes and really hate doing the change, hence the reason I brought it in) Im giving the benefit of the doubt though, maybe theres a variable Im missing. But if that was the case there wasnt any communication with me during that two hour wait, except for near the end when I was asked if I would like an oil conditioner. At the end I was givin a break down of 1400 dollars worth of work that was recommended. I felt like some of the recommendation were legit, but most seemed bogus. A handful of flushes, etc. If you have a high end, specialized vehicle, Im sure these guys offer something others dont. But I have been to much better mechanics in the area. Just my opinion

They always got it right the first time with my cars. That in its self is reason enough to switch!

Good resource for Mini Coopers in the WIlmington, NC area.

They were very polite

Excellent work and prices

Quality work and good service. What more do you need !!!!!!!

Extremely high priced..I had to pay $198 for them to tell me my convertible top didnt work...I KNEW THAT!

Professional, Clean & Affordable!

Very professional and polite

Excellent service

Quality on time service again.