You know its bad if they dont answer the phone after you call 3 times

Say what you will, think what you want. The service I received today was honest, and top notch (and no I wasnt played)! I was treated with human decency, put into a vehicle that was affordable and will serve its purpose! I highly recommend coming here. Also keep in mind when you read other reviews that yes, we as consumers should have certain standards when it comes to purchasing, BUT we are also responsible in knowing about what we are buying! I would definetly send anyone here that is looking for a vehicle that they are in need of quickly, and that will serve its purpose! Thank you for your service today!

The guy was nice, but took advantage of me knowing I NEEDED to buy a car that day. I picked the one I have now bc it was the only one with no tape no dents or anything. The car is a POS. I am now currently stuck with a car, with major issues that can’t even be diagnosed. Literally a day after I got it it broke down and I had to take it to the shop it’s been sitting there for 2 months because they can’t figure out what’s wrong with it.

Worst experience ever!!I bought my first car from here out of pure desperation.I ONLY chose my car I did because it was just about the only car that was t tapped up with scotch tape, dented, or torn up inside. It ran well for the test drive, but my ex had questions about fluid leakage he notice in the hood. I know NOTHING about cars, and he knows a pretty fare amount. When questioning the manager about the fluid, he claimed the car had just been topped off. My ex didn’t really buy it though. The manager then became really rude and essentially questioned us about why we were questioning him.The gentlemen we were working with was kind though. When my ex and I pulled him aside and asked what he know about this car, he said honestly not too much, but told us he can guarantee it will at least get us to our destination. He did try to offer me another car that he was very knowledgeable about, but the inside was a mess and the outside had some minor dents and stuff. Had I known then, what I know now, the car he recommend probably would’ve been a lot cheaper to fix.I am now currently stuck with a car, with major issues that can’t even be diagnosed.I had my reservations about the car, but as I said, I bought because I was in a emergency situation.To make matters worse, I pretty much had to harass them for months,3-4 months to get my title. I called them several times and they sent me on a wild goose chase. I had to call the DMV and get a private investigator to handle and finally 5 months after purchasing, I got my title.

Good values on vehicles but may need some TLC

DO NOT WASTE YOUR MONEY HERE.

Sold me a car gave me a 30 day warranty and have yet to fix the issues wit the car

Called for 2 days about a car I saw online to make sure it was available and nothing major was wrong with it. Called again the day I was going to see it. I got there and they were telling me the car was in the body shop and trying to sell me a similar car but double the price.

Nov 27 2017 I purchased a 2003 Focus. I was a little skeptical due to the noisy ride during the test drive. I contributed the noise to snow tires. As it turns out, the wheel bearings were shot. That coupled with the dash lights going out on its own, the radio buttons are still sticky and dont function properly among. I am slightly disappointed in this purchase.They said their was a car fax, but they couldnt find it. Another vehicle I looked at had rusted strut mounts. They completely cleaned the cars engine, but didnt get the cat hair out of the back.It was a so so experience and will not be going to this dealer again.

I Purchased a 06 Honda accord from here 2 years ago for my daughter that is in college she has not had one single problem with the Honda Accord say what you want but we had a great experience and the price was very reasonable

Need to be fair in the car deal. Tell customers the truth about the item they want. I think that will give you more credit to get many customers.

Great customer service and good cars

Bought van. really nice. Alot if issues 2 months arguing about getting warranty to fix. They gave me wrong warranty which left me spending thousands of dollars and no release of my vehicle until that warranty paid. Went for hard tags they expired in 10 days instead of 2 years. Went to DMV got records they never put on for my tags i recieved the old owners expiration date. Went through hoops on that. Now Im making payments I am on payment number 6. Not one time was it easy for them to even take my money! They always have to call me back for credit card and they never do or when I went in with cash they go outside as I wait Im asked what I want. Well if they want to get money Im just trying to pay my bill. So stressful even getting through all hoops with this van. Now not one payment I make is easy. Half the time I have to call from unknown number for a response to pay them. They may have some deals on certain things but I was warned didnt listen. Please check the ratings and comments. Alot of stress after the purchase of a vehicle.

I was told that my lower control arm would be fixed for free prior to purchasing a 2003 Honda Accord on a Friday . I go on Monday and they refused to cover the costs.

DO NOT GO HERE I GOT A CAR SATURDAY 2/23 ITS 2/26 and it wont start I check my Kelly blue book for how much my car worth. Only $200 I paid 2300 altogether Ive been calling all day the guys said he will get a tow truck to come get it I guess to get it fixed. That was 2:00pm but I called at 10:10am first and the lady was supposed to call me back so thats why I called again but they still have not got my car it 5:00pm the didnt even clean out my car all the way at all and they prices are to high I would not recommend at all save your moneyUPDATE CAR BROKE DOWN IN APRIL IT WAS A BAD ENGINE SMH DO NOT GO TO THEM. TOOK FOREVER TO GET MY TITLE HAD TO KEEP CALLING.

Terrific cars and prices. Professional and knowledgeable staff.

I got a car here and the lady who sold it to me the car was 10.778.72 the car was to much i still owe 7 n some change put 2 Down. Went back the car had issues and ms Ebony J Wilson was no where to be found so she took my 2 and disappeared, by the way when i went back the who owns the place didnt even know who i was talking about. Be careful who you bye your cars from and it a black owned business. 2003 Honda accord Lx

Good, honest, thorough service... Thank you Troy!!!

Complete waste of time. Tried to scam 450 extra out of us for title and tag work that I was gonna do myself. Randomly said they didnt have the title and it would take a week. Ran us around in circles. Complete waste of time.

Very polite, quick responses! Smooth & easy transaction!

I have always received good service there the owner is very polite an try to work with his customers an his secretary is a very nice lady that has always helped us we have bought 3 vehicles from here

I bought my car from this dealership and they knew they were SUPPOSED to order my hard tags, so I go in to pick up my tags and they told me that they were lost ! So I was given the responsibility to order my tags AGAIN which were already paid for (requesting a refund from the missing tags today) (Ill update u with how that goes) I was given a sticker and was told to get a cardboard and write on the cardboard stolen tags. Which I NVR did BC I didnt want that ghetto nonsense on my brand new car so I get pulled over and car towed. Now Im going thru all this nonsense to get it back . Fast FWD Im explaining to the cop how my tags were lost in the mail blah blah blah, and he tells me he knows of another girl who was told the same thing from this dealership!!! Not mentioning how many others this was done to . So basically it sounds like some scam stuff is going on hence the name change from Bauls Auto Sales to its new name 28th St Auto Sales. Im contacting BBB and letting them know my issues, this shop has a bad reputation anyway.

This place will put u in a good running car for a great price

Bought a van from there, the windshield was cracked and covered by a sticker. I put over $2,000 of work into just so it would pass inspection.

Good price for service

THEIR REVIEWS WITH FIVE STARS ARE FROM EMPLOYEES!!! I bought a 2002 Jetta from this dealership on July 10th, 2017. With my 8 year old daughter and my 8 month old daughter with me. I drove the car 100 miles ( A two hour drive) and the antifreeze coolant light came on and the car started overheating. My car broke down the very same day I bought it. I WALKED to Auto Zone and spent 25.00 on Antifreeze. I put the Antifreeze in the car and every single drop of antifreeze leaked from the car! A whole in the Radiator! I called Ebony who does the paperwork and was told to take the car to their mechanic. I am unable to take the car to their mechanic because of the whole in the radiator and the possible risk of damaging the engine! The owner stated to one of his employees that, he was unaware I would be driving the car as far as I drove it. he also stated that he wouldnt tow the car back to his dealership because it would cost him too much money. The look of disappointment in my daughters eyes when she realized we couldnt drive the car is infuriating! I called and Ebony left me on hold for 30 minutes and never came back on the line, I could hear her picking up the phone to see if I was still on the line and putting it back down. She was suppose to be calling the owner checking on when the car would be towed, another lie. Ebony also began screening my calls if I called from my cell phone she wouldnt answer, if I called from a different number shed answer. Obviously fully aware that its was me calling and intentionally avoiding my call because they purposely sold me a car that they KNEW something was wrong with! Its hard enough being a single parent. I came to their dealership with both of my children with me! To purposely sell me a car that could have caught on fire and put my children danger!!! Is PURE EVIL!On July 18th, 2017 the owners sister Ebony who does the paperwork for the tags takes the salesman Aaron Browns telephone (who is also on Google review giving the company five stars) and says that shes going to call the cops for harrashment and I tell her its not harrrashment, me asking them to fix a car they knew something was wrong with. So, I called the police for her and told the police officer see would be calling attempting to falsify a police report. Ebony, then texted the phone and said, the towing would be on me. (Ebony is also the other 5 star review for this company) So, do not take your hard earned money to this place!Today July 19,2017, a mechanic came and looked at the car. 500.00 for a new radiator! There is no way possible the owner didnt know the radiator needed to be replaced. If he would intentionally put a woman in a car with children that is dangerous, hell lie and do anything to anyone for money. If youd lie, youd steal, if youd steal youd kill. Pure Evil.

The vehicle I bought was good but they messed up my tag work that I wanted to do myself on a cash deal.

The worst service the only good part was the young lady thats the receptionist they get over by not honering the warranty the say they sale to you and keep your vehicle for weeks and to find out it was never fixed not to mention your car getting robbed at their shop which wants to have this many problems thats just the torch of it but I would not recommend it I could give no stars I would but it wouldnt let me

I considering purchasing a car from here but after reading the reviews Im really not sure cause the say its a 250$ sales persons fee or something well I drove 5 cars today and not one time did the man I deleted with take his feet off the desk Im in need of a car so bad so now Im at a dead end cause I cant just throw my money away i wish someone e could answer this or reasurer me that Im doing the right thing!!!🤔😬🤦

Very quick n loyal to their work

Not honest about milage and problems and bad hospitality 👎

Tried to sell me a car with 300,000 miles. Who would do stuff like that. But what dealership would have cars with 300,000 miles on there lot..

Great dealership to buy a nice used car !!!!

Regular hood car lot charge you a bunch of money for something they paid less than 1/3 of

Went to see a car they had advertised for $3000 when I decided to buy car price changed to $4995 ( $4000 if cash)# SHADY

Good cars

Horrible vehicles

Unprofessional

Procrastinates