We called Precision yesterday because they have done work for us before and our garage door needed help ASAP. Jay from Precision came by today and was right on time. We discussed what needed to be done, agreed on a price, and Jay completed the door overhaul within a hour and a half. This is a first class outfit. If we ever need help with the door again, well call Precision.

Justin was an excellent technician. Polite and thorough. We just moved to the area and bought our 50 yr old house in June. Thought our old garage could use a checkup. He tuned it up, installed a new opener button as the one we had was not working well, gave advise, didn’t try to sell me anything. Would definitely use them again if any issues come up.

From start to finish Precision Door provided great service. The technician was knowledgeable, thorough, showed up on time and did a great job. Customer service was very helpful and made sure all my questions were answered.

Justin came by to give me an estimate on an opener. I liked the offer and assumed installation would be in a few days. But, nope! He got on it right there and then and had it all wrapped up in a couple of hours. Good job.

Our technician Jay was super fast and professional. Company came out right away upon our call. Great experience and will use them again.

Fantastic company I called they showed up exactly on time and fixed everything in a timely fashion, fantastic

Jay with Precision came out to replace our keypad. Due to the age, wear and tear and faltering parts with our 20 year garage door opener, Jay recommended a replacement of the unit. Pricing was very reasonable and WOW! Our garage door has never opened this quietly. We are very pleased with the service and would recommend Jay and Precision Door!

Jay the service tech was very upfront and professional and just a decent guy. After the job was done he cleaned up and I appreciated that. Thanks

Jason worked on my garage and fixed it fast! He also gave me pointers on how to save money pertaining to garage door orders. Most importantly, he treated us like family. Highly recommend this service!

Tech gave me an excellent quote on what was needed, then completed the work immediately, no return trips. Very professional, substantial work done in less 3 hours, very proficient and efficient. I am extremely happy!

Technician performed the replacement of the operator belt and was very knowledgeable in all aspects of the doors operation. He explained that other parts, due to age of door system, will likely need to be replaced or repaired in the near future. I was certainly happy with his work and informing me of the status. When I can afford to upgrade I will certainly call Precision.

First day in our newly purchased house. We knew the garage door needed attention when we bought it. Found Precision Door on a Google search. I spoke with Taylor on the phone. Asked for a technician to come out and give the door an inspection. She said he could be out that afternoon!Jay arrived and quickly found a couple of problems. After weighing a few options, we decided to just have Precision Doors order a new door and opener for us. Jay was very professional and highly knowledgeable about the issues I had and the options for repairs and replacement. So far, I’ve had a great experience dealing with them. Looking forward to my new door and opener being installed!I’d certainly say if you are needing garage door repair or replacement, Precision Doors should be your first call based on my experience.

We can truly state that this Company has done a wonderful job in communicating, installing, clean up. We would highly recommendPrecision Garage Door team?Thanks again to the installation team!!!!

I have used this company twice. Once to repair the garage door and once to replace belt in the opener. They were very quick to respond and extremely pleasant to work with. I will continue using them for future and definitely will recommend to others.

On time - smart …vaccinated .Re program car and door openers….Good job

Great company! We recently had our garage door openers replaced. The technician was professional and friendly and did a great job with the installation. Our new opener is so quiet now - such an improvement. Highly recommend!

Had the pleasure of using Precision Overhead Garage Door Service for an issue I had with my garage door not functioning properly. Making the appointment was super easy and the technicians called before arriving and arrived exactly when they said they would. Allen and his assistant were very friendly and professional and explained all the technical issues very clearly and made the corrective options easy to understand. The repair was done quickly and neatly and at a very fair price.Easily a 5 Star review and would highly recommend their services to anyone with any garage repair issues.

It’s tough to get quick service calls these days. But Precision Garage Door Service came out the same day I called and serviced my door in minutes!

Outstanding is the first word that comes to mind. From the day we first called PGD, through the quote process and now post install, we have nothing but positive things to say about our experience with PGD. The installers were early (they called first to make sure we were OK with early) and they were very professional. The door looks fabulous and is very smooth and quiet. Thank you PGD for an outstanding experience!

I just had my garage door repaired. It was fixed to perfection. A very positive experience, starting with the arrival time and the length of time to fix it as well as the cost for the repair. I highly recommend Precision Garage Door of Wilmington.

We own a custom door so they couldn’t actually do the work for us- despite knowing he wouldn’t make money from us- he was super helpful in explaining the door labels and who I should call to get help and giving me advice. Really had a great experience with them.

Jay & Justin were very professional, personable, and helpful to educate us and walk us through our options.

Speedy, professional, reasonable prices, seamless repair/replace work, with a smile— Couldn’t ask for more. Would I recommend Precision to a close friend or neighbor? Yes, without hesitation! Thanks, Josh! Hal Daume, Arbor Creek, Southport, NC.

The tech arrived in a timely manner (after calling to let me know). He diagnosed the problem, presented options and efficiently executed the repair. Great job

Great company. i scheduled an appointment and got same day service, actually i called at 8 am and the service tech was here at 1045am.. would highly recommend

Great customer service and prompt responses to any issues. I’m very satisfied with my garage door purchase.

First time working with Precision Door Service. My technician was Jay White.My garage door is big and heavy and loud when opening and closing. Jay took the time to educate me on why it seems so loud and provided me solutions. He was also quick and left everything very clean. He even swept a part of my driveway where he had kicked some dirt into it. I took care of some of his suggestions that day and others will be future maintenance. I only ordered a tune up and lube for the opener system however I ended up with not only what I ordered but also one small inexpensive improvement that helped tremendously and a plan going forward to extend the life of my garage door setup. All of that without any pressure whatsoever which was much appreciated. Definitely recommend Precision to anyone looking for work to be done on their garage door or even just for an annual tune up.

Precision does wonderful work! Courteous & professional employees! I highly recommend them.

Precision Garage Door Service A + A + A + thank you for awesome service and speed ! Need garage door repaired or replaced these are the people to contact.

Called 6-7pm friday for a tech to do a install. Tech called me at 8am and showed up to do a install. (Erik) showed up very professional looking and ready to get started. Erik walked through the steps of the install and was very friendly. When finished erik went over everything and said we can call him anytime for any reason. Very professional and would recommend to anyone looking for great services and friendly people.

Very pleased with the work done by Jay. Will recommend Precision in the future.

Alan did a great job tuning our garage door up. He also replaced the wall switch and reprogrammed our external wall mounted key code opener. Their pricing was very reasonable.

Amazingly quick service. I called at 1:30 one day and they said they could have someone out between 2-4 that same day! I wasn’t available so we scheduled for the next business day. The man was incredibly nice, and explained everything that was going on as everything he did.Stellar service! Very happy with Precision

Timely and efficient. Problem explained, price options up front. Technicians were friendly, got job done quickly, and cleaned up. Overall a great job. I’d highly recommend precision garage door.

Was able to come a day early. Very professional and informative. Awesome job!

Excellent customer service! Very prompt, efficient and reasonably priced. Would definitely recommend this company!

I called Precision on a Friday and scheduled an appointment for Monday morning. Jay, the service tech, arrived on time, was knowledgeable, and installed a new door within a couple hours. The price was reasonable and the service was great!

Jay White gave me a call before he arrived. He gave me an estimate of cost and how much time it would take. Jay did a great job!

I set up an appointment to get a quote on a garage door repair, and scheduled it in advance, having to take the day off to be there to meet the technician. Instead of being there as agreed upon, they call meet at the meeting time and tell me they wont be there. No call before hand to change our meeting time so I didnt have to miss a day of work, no accommodations to meet me later that day or even the following day. Instead Ill have to wait another week, and we are out the money for missing work, and who knows if they will even show up next time again. I dont like to leave any negative ratings, but Im sorry to say, this is very poor customer service.

Called on a Monday morning, tech came out that same afternoon, and replaced our garage door mechanical box in less than an hour. Couldnt be happier with their service!

Expert service and superior customer service.Thank you, Jay and Mark!

I called in emergency mode late in the afternoon - we were unable to close our garage door. Alex answered the phone, listened to my problem and then immediately jumped into action and had a technician at my door by 8:15 the next morning. Allen Springer was courteous and professional, Assessed the damage and had the repair completed within the hour. Thank you Precision - I will recommend you to everyone I know for garage door repair!!

Jay White from Precision was great..Explained what he needed to do, polite and efficient

Great staff, quick, done right the first time. Will use again for any future needs.

Very quick and timely service...Lubricated the garage door, checked and tightened some bolts, and re-aligned the safety lights. All was done at a reasonable vost...

We are very pleased with the prompt service we received from Zachary Coleman and from Precision Garage Door Service of Wilmington. We called after hours and by 8 am he was here to fix the door. Zach replaced our broken spring and upgraded our door. It has never been so quiet. Highly recommend this company.

Jeremy N was very pleasant to deal with. He called before arriving and was even able to come earlier than originally scheduled. He explained the many things my aged garage doors needed but was understanding when I selectively chose what I wanted done since we would be moving soon. The temperature was in the 90s outside and more in the garage but not once did he complain or take a break. I had 3 doors needing tuning and Jeremy N. worked through the heat and did an excellent job. I would not hesitate to hire Precision Garage Door again and when I did I would request Jeremy N. for the job. Precision Garage Door, you have an asset in Jeremy.

Zach was at my house within 3 hours of my initial call. Professional and knowledgeable. Replaced my sensor quickly. Will definitely use this company again.

Great job! Allen was knowledgeable and friendly, highly recommended!

On-time and excellent service. My technician was Alan and he was a pleasure to work with. Both knowledgeable and fast.

Friendly, prompt, and honest. Scheduled an appointment Friday evening and they were here first thing Monday morning.

This company is awesome! They are extremely efficient and they respond quickly. Every person that I spoke to was all about customer service. This is the 2nd time I had them do work for me. You will not be disappointed if you use them

Ben did an awesome job on my garage door. He was very friendly and professional. My door would not open or close. He switched out the springs, cables, and several roller pins. The door works great and has never been quieter! He was also very friendly with my kids and my dog. I would highly recommend Ben and Precision Doors.

Allen was awesome!! Very Professional!! Speedy Fix!!! 100000% recommend!!

Excellent service. Very knowledgeable and professional. Would definitely recommend.

The Precision Door serviceman was on time, courteous and thorough. Although no repair ended up being needed, Jay did a safety check and lubricated my door opener unit as a courtesy.

Willie and Michael arrived on time and were very professional and knowledgeable. They provided me a thorough explanation of what was needed to get my garage door working and a very fair estimate. They worked quickly and efficiently and left my garage spotless. I only wish my old body worked as well as my garage door when they got done with it. I highly recommend these guys and Precision Garage Door.

Very professional and thorough. Would highly recommend to friends.

Jay came on time and did a great job!

Nicole in the office was wonderful to work with! Matt and Steve also did a great job on the installation. Couldn’t be happier!!

The call ahead was great so my husband and I knew when to expect them.The two guys did NOT introduce themselves but were very pleasant and informative.They answered our questions and addressed our concerns.They were prompt with sending the estimates and when we asked for them in a different form, they were prompt with that as well.They were only at our home for 20 minutes.Two issues, albeit small ones, include they first said there was a charge for estimates, but that wasnt the case and there is no easy way to contact the specific techs directly if/when questions arise - which happened almost immediately.

Had an issue with my garage door and Allen was great in fixing the issue, explaining what happened, and answering all of my questions thoroughly! Very knowledgeable and fast service!

Jeremy was awesome. He was prompt, called ahead to let me know that he was on his way and was extremely quick to repair my overhead door. It was refreshing to deal with one as courteous and respectful in this age of turmoil. I highly recommend Precision Garage Door Service to anyone looking to have repairs made on their garage doors.

Erik with Precision Door was excellent. I had a small problem with the door opening and Erik responded immediately and the problem was fixed in no time. Best service I have ever experienced!!!! I can not recommend Precision Door enough for your garage door needs. Don’t waste your time calling anyone else. They are truly the best in the Wilmington and surrounding areas. Five stars is not enough for the service they provided!!!! Thank you Erik and Precision Door for such a fantastic job!!!!!!!

Allen and Jay did a great job 👍They explained everything in advance and reviewed upon completion of needed service.Thank you!

Fast immediate professional service with fair pricing and fabulous warranty.I am so happy I called them.I highly receommend everyone to use them for all your garage door needs

On time, professional. Replacement of my fried unit inside of a week.

Jeremy was polite, punctual, knowledgeable AND he wore a mask!!!Although he recommended additional service ( which. I am sure my garage door needs), he offered to drop the service fee if I chose to do upgraded service within the month. And upgraded service would be backed up by a lifetime warranty.

My garage door broke on a Sunday.I called Precision because the online add said 24/7 and they had great reviews. A very pleasant female answered, took down my information, and told me Adam would call me Monday morning when he was coming.At 7:56 am Adam called and said that he was 6 minutes away. A couple hours later my door was good as new. I highly recommend Precision!!And, if you’re lucky, you’ll get Adam!!!Thank youDana Corey

Excellent service. You came within a few hours!

We just put our home up for sale 3 weeks ago unfortunately last week started having trouble with our garage door. We called precision and they sent Matt, Not only was Matt professional Matt also explained and showed in detail what a home inspector would look at and explained in some cases a home inspector would make a very negative big deal about the age of my motor that red in plain sight 2005. Matt explained youve gotten longer than usual these motors are usually good for only 10 to 12 years so under his advice we changed everything and Im so glad we did not to mention the silent belt drive next to our guest bedroom and exterior key pad... thank you Matt thank you Precision for a great job and honestly priced.

The tech was running ahead of schedule and called to make sure I was home. He did a thorough inspection of the door and decided it only needed a minor adjustment. Ben was very knowledgeable and professional. He explained everything he was doing. Quite pleased.

Jay was very detailed, and did a good job.

On time, efficient, and courteous

My garage door was making all kinds of strange noises lately. Also seemed a little sluggish going up and down. To boot it had not been serviced since we moved in over 5 years ago. I knew it was time for some badly needed service.So I placed a call to Precision Door Service. Technician arrived on time, inspected the door, and explained what was needed to get it running in proper order. I found the technician to be very knowledgeable, pleasant, and responsive to all my questions. An hour later the door was running as good as the day it was installed. Very happy with Precision Door and the service they provided. Would definitely recommend them to a friend.

Very Pleased with the service and the neatness of the repair man. He did an excellent job. Many Thanks.

Great customer service from Erik. We had one of the torsion springs break. I went to Precisions web site at 7:45 am on a Saturday and did the on line chat to schedule service. I was given a window of 10am - Noon. Erik called about 9 am saying that the job he was on was taking a little longer and would be at my house around 11:15. I received a call from him at 10:45 telling me that he would be at my house in 30 minutes. Erik arrived on time and did an inspection of my door. Our door is only 5 years old and has been quite noisy. Erik recommended an overhaul package (replacement of all the parts with a lifetime warranty) and said it would take 2 hours. We agreed and Erik completed the job in 2 hours. The door is much quieter. Erik is very customer orientated and I would definitely recommend Precision for any garage door service.

Timely, efficient, affordable.

Erik arrived ahead of schedule, gave very professional and helpful advice and estimate, and did outstanding repair/upgrade of our garage door system. Worked like brand new. Nice and quiet. I don’t give many fives but Erik earned it!

My appointment for garage door repair was handled quickly. The repair technician (Erik) did a complete inspection and we discussed all repair options. I choose the full overhaul (which included a lifetime warranty) and Erik finished the job in less than 2 hours. The total price was reasonable and the garage door is running smooth and quiet. I am 100% satisfied and recommend this company for garage door services.

Technician Allen showed up tried to remedy the problem explained everything to me and I was very satisfied,,,

Awesome service, the cost was under the quoted amount and the service technician was here early and very professional!

I had someone come to my house to fix my garage door and it was worse when they left....I called Precision and Erik came out on a Saturday. He was extremely polite, very knowledgeable and did the job in the amount of time he predicted. I am very happy and will always call them whenever I need anything to do with my garage door. I recommend them highly!!!

Allen was great. Informative and prompt.

So it was Friday evening and Im in Lowes trying to figure out what all I need to buy so I can have a garage door opener. None of the employees were able to help me effectively. I end up becoming overwhelmed and walking away. A quick Google search lead me to Precision. A real person answered the phone at 6:15 on a Friday night! The next morning, Erik arrived at my house at 8 am. Erik saved the day! He was very personable and professional. He walked me through everything, answered questions, and explained how I can best maintain my new garage door opener. Also, it has a lifetime warranty! He gave his personal phone number if I ever need anything or have questions. Thank you Erik!

Ben was great ... talked through the options without overselling any of it - to really help me make the right decision. He was quick, clean and made sure it all worked (including my car opener) before he left ... great job A++ in my book.

These guys are great from start to finish. Customer service is very polite and helpful. I want to personally thank Erik and his team for stellar service. Merry Christmas and see you guys next time when we need new springs.

My husband and I are very happy with the service we received. We called this morning and the technicians came this afternoon, checked out our door and completed the needed repairs. They were very courteous and professional and we will certainly recommend them and use them again if the need arises. Two thumbs up and five stars from us!

Zack from Precision Garage Door completed the installation of new Nylon wheels and a tuneup of my garage door.I can’t say enough about how professional Zack was and I would refer him and Precision to anyone wanting a professional job

Fantastic service. Fast, fair and excellent work

Thanks 🙏 great job

We had a great experience with Precision Garage Door. When our garage door stopped working they were able to send a technician the next day. Our tech was friendly and knowledgeable. He gave us a complete estimate before starting the repair. Great service!

Erik was AWESOME, very helpful, professional and very prompt. educated me on my garage door, thought me things I didnt know about it. David (the manager) is helpful as well, had a mishap later in the day, called the office and they both called me back with KNOWLEDGEABLE information, fixed my issues all in the same way as before. I HIGHLY RECOMMEND this place for your garage door needs! OUTSTANDING RESULTS from the Garage Door Experience! They have a REPEAT customer in me.

We had a broken spring and called Precision for service late in the afternoon. They assured us a tech would be out between 8 and 9 the next morning. Eric called at 8 to let us know his schedule, was on site that morning, explained the problems and solutions and got everything fixed by mid day. With the quality work he just completed, we now have a lifetime warrantee with Precision and know who to call if we have garage door problems again. Thanks Eric and Precision Garage Door Service.

Zach was courteous and professional ! Thank you Zach for outstanding job

I thought the service guy was very professional and knowledge he made sure I understood what was needed before he left

We couldnt believe we could get help on a Sunday, but thank goodness! Our cars were trapped in our garage. Eric did a thorough diagnosis and explained everything that needed to be done. Although not anticipated, we now have a lifetime warranty on the door mechanics. The appointment coordinator and Erik were both friendly and professional. Highly recommend.

Same day service. Quick, polite, safe and courteous.Thank you

This the second time I hayseed their service. I am extremely happy with same day service, professional techs, and reasonable price.

I called Precision yesterday, late afternoon, and they were able to schedule an appointment for me first thing this morning. Matt and Bill were prompt, professional, and so sweet to my dog which always means extra brownie points! They identified and fixed the problem with my garage door so quickly and even secured loose cords that I had prior to them arriving. I would highly recommend them for any garage door issue you may have.