We have worked with UniFirst since our doors opened. Mind you, our opening year was a pandemic year (2020) but our reps always kept us in the loop and worked with our unorthodox schedule. They kept us in the know of sanitation inventory and ordering processes so we would never fall short. Which was extremely helpful when we were able to continue our services.The customer service has been the best weve seen from a vendor. They call us back in a matter of moments, always have an answer for us, or if they dont they will get an answer for asap. Tke is our rep we work with weekly and appreciate everything he has done for our facility. We consider him part of our work family.Anyways, highly recommend working with them, no matter what your business may be.

I highly recommend Sytke! He is always on top of everything we need, always has a happy personality, and very easy to get along with. The office staff at Coastal Mini Storage and Coastal Dredging love to see him coming in, its always a pleasure. He goes above and beyond so we always give him a cold soda when he leaves! Thank you Sytke for always getting us what we need and for always having a smile! I spoke to Randy in the Wilmington office about leaving a review and he was very friendly and wanted to help. They are very respectful and are thankful for their customers!! Would give more stars if I could! Sytke, you are the BEST! We love you !!

A big THANK YOU to Sam, salesman, for setting us up with a beautiful Logo outdoor mat, all the outdoor and indoor mats needed for our Community Clubhouse., along with cleaning mops and supplies. Sam was so professional and knowledgeable about our needs. Our weekly pick up and delivery is so dependable with the dedication of a very special man. Thank you to UniFirst employees. The Keys Apartments, Wilmington, NC

Took the CPR/First aid class with Jeff today. Very good class and very informative. Highly recommended.

Highly recommend Jeff’s CPR/First Aid class. Lots of knowledge to learn from.

We just signed on with Unifirst and couldnt be happier! Sam has made the whole process quick and simple, from the fittings to the delivery. Any questions or concerns I have had were dealt with immediately, and Sam has followed up on every detail. The delivery guys are always polite when they come in, as well. And the best part is, now all my employees have uniforms that look neat and professional.

Great service all around!! Had to leave a different company and Unifirst picked up the pieces in stride! Sam the Service Rep was patient, understood our needs, and put the right products in place. Our driver has been excellent as well, communicating with me consistently and ensuring we have what we need on each delivery, adjusting where needed for special events or holiday spikes. Very happy with the transition and I highly recommend this team!

Best first aid and cpr class I have had. Thanks Jeff

Great company to work with. Sam was very helpful in crafting a uniform program to fit the specific needs of our company. They have been quick to respond to any issues and the service has been fantastic. We would certainly recommend them to any company needing uniform or facilities services.

Excellent CPR class with a experienced and knowledgeable instructor. Thank you jeff.

Sam is a great sales rep. He is very responsive and has been a huge help getting our linens program set up for about HALF of what Cintas was charging. Thanks team!

I took the CPR class with Jeff and he did a fantastic job. Thank you.

Great business and very nice service friendly people definitely recommend also fair prices

Opening A new business is always a challenge, however Sam with Unifirst has been amazing and has gone above and beyond to help me in any and every way! Great company and Sam is awesome! ❤️🦀

We just got our first set of uniforms today and couldnt be more happier!! Sam was our Rep for UniFirst and he was very knowledgeable and professional. Definitely recommend!!!!

UniFirst has been beyond helpful in helping our company (Coastal Waste Services) find uniforms for our employees. Sam, our salesman, was a pleasure to work with. It was very easy to make an appointment and he really went out of his way to help us. UniFirst has called thanking us for business and confirming everything to make sure it was correct. They are a great business to work with and we highly recommended them!

I have had nothing but issue after issue. Im not hard to please Im simply asking for basic business information like receipts and invoices. I have been mislead on a few different occasions through dishonesty and poor communication. No one takes responsibility just excuses. The driver is a good guy and helps all the time. The office management and operations so far have been poor. If this keeps up I will look for other service provider.

Switched over from Cintas to Unifirst and my experience has been great! Sam was very helpful and understanding of our needs/costs/and time frame. Great company and if you call ask for Sam!!!!

Hand & Stone works with this company as our sheet service and they are truly a great company to work with. Jason is our delivery guy and he is AMAZING! Always so polite and friendly with all of us here and is very informative when we have questions. We would highly recommend this company, especially if you get to have Jason as a delivery person.

Sam Tutino was incredible to work with getting our company signed up. The process was extremely professional and absolutely painless. Great value and incredible service. Our shop looks amazing because of unifirst! Thanks guys.

My company has been utilizing the services of Unifirst for almost a year. The initial sign up experience was good at first. The salesman was very helpful in getting things set up for us in picking out what we wanted etc. However, there was some sort of disconnect when our initial order was actually entered. I work for a Biotechnology company and our primary need was lab coats and the service to have them cleaned. When our order came, the delivery process was very disorganized and there were coats mislabeled and missing. The delivery driver helped us to get this straightened out but not entirely. I met the general manager for a meeting, he was very friendly and seemed to want to make sure that we were well taken care of. For the first few months, things were quite hectic with the pick up and drop off process. We have also went through a couple of different drivers within the last year. For the last few months we have had Philip as our driver. He has been great at taking care of any concerns, making sure that we have what we are supposed to and is also great to work with. I hope that whoever takes over our route in the future is as well trained, meticulous and customer service oriented as he is. I think that if the initial order had been processed better things could have went smoother if the beginning.Unifirst as a whole has been a good experience and I would definitely recommend them!

Excellent Company! Excellent Quality! Excellent Service! They were able to provide our company with everything we needed. Their service is fantastic and always on point.

Great company. Everyone is way more accessible than the last company I dealt with, which was a big plus. They ended up saving me alot of money as well so I highly recommend.

Use Unifirst for my landscape company, they have wonderful customer service and always reliable. Definitely recommend! Great guys to work with!

My review is based solely on the service from Kim who answers the local customer service line. Each time I call, she asks, How may I help you? and I begin to explain my issue. Every single time I have called she has cut me off abruptly and begins speaking over me. Its as if she does not have time to listen to her customers concerns. I personally do not appreciate feeling as if my needs are not important. Several of my co-workers have mentioned this behavior to me as well. Unifirst as a whole has been a very nice company to work with. Its a shame that they have someone working a customer service line who has little to no interest in utilizing customer service skills.

Great company! The guys are so nice and helpful!

Great service and attention to detail. Thanks Sam!

There are many things I could say about unifirst!Brian is the driver for our company and he is fantastic. However, I would love to see changes within management; Lori is just down right rude and unprofessional.

Unifirst has been a great company. Jason Brock has been an excellent driver.

These guys were great to our company. Always willing to go above and beyond!! I would highly recommend them to anyone!

Jason comes by our shop and is in and out in no time and is always very polite, excellent service!

JASON IS THE BEST. CUSTOMER SERVICE @ ITS FINEST! THANKS FOR ALWAYS GOING THE EXTRA MILE!

Customer service wasnt very responsive and I believe it is due to ineffective management.

Poor customer service. Wouldve talked to them about it but the rude person was the manager or assist manager - so am writing this review to inform them an others. Perhaps a personnel change/review is in order. Wouldnt recommend as of this date.