This is Fran Kleiner. Id like to respond to the negative reviews by Josiah Romesh and Shania Hershberger.I really question your experience with wraps and your insulting review of GEMS4U. You obviously have never seen or purchased one of Marys exquisite wraps. My daughter and I own many of them, and travel from NJ every year to visit GEMS4U to see and buy more of her beautiful creations. We exclusively wear Marys jewelry and are complimented over and over again on the pieces.Mary is the most talented and genuine person you will ever meet, and she treats all her customers like family. She doesnt have a rude bone in her body.My advice to you Shania is treat other people the way you wish to be treated. You were obviously the rude one by refusing to wear a mask in Marys store. If you have ever lost a friend due to COVID (and I have), you would know why Mary is asking her customers to wear a mask while visiting her store.
The shop was very nice and the products are amazing and not at all overpriced. Also most of the reviews I see about disliking the shop are because they require a mask, which isn’t much to ask considering we are still in a pandemic even though other places are opening up regardless COVID is still a thing, they supply masks in store in case you forget your own. It’s not a hard thing to do and if it’s someone’s request don’t be rude and just wear one you won’t be in the shop forever a mask won’t kill you. Not to mention I went here twice and both times the employees were super sweet :)
I went there on my birthday, as my friends and I had been walking around downtown. The welcoming atmosphere of store and the employee who had been working there when I went made the experience all the more better! I think my friend had bought me an ocean jasper necklace and i’ve been wearing it ever since! I love it.
They did an excellent and affordable job repairing and restringing two antique necklaces. Very kind and the free water was a thoughtful touch.
My new favorite Gem store! Owners were amazing, friendly and very knowledgeable. I will definitely stop in every time I’m In Wilmington
Its pretty apparent from the moment you enter this place the love and care that Mary has for that which it is named... gems. There is something for all tastes here, from beautifully crafted original pieces of jewelry to raw specimens and everything in between. The thing that I think impressed me the most was the fact that Mary knows everthing under her roof to the point that she can even tell you where those specimens were found. If you are feeling artistically inspired they also have a charm bar where you can create something of your own. Most certainly worth checking out!
I could have stayed in this store all day. Beautiful hand made Jewelry and very friendly.
I got my mom a present here for Mother’s Day. She loves it so much, the store is really amazing and has a lot of options. And the owner is very sweet. - Kai
A lovely shop run by lovely people! Also super helpful and super nice, they are not only very knowledgeable on their products, they will wrap and/or fix just about anything you need on the spot. Definitely one of my must stop spots when I’m downtown. I’m very proud to shop local, and very proud to count Gems4U as one of Wilmington’s local treasures!
I was so pleased with my experience here. The staff are so very friendly and helpful. I receive tons of compliments on the pieces I purchased here! I would definitely recommend visiting!
This shop is so charming. There are so many beautiful handmade pieces to choose from and the staff and owner are very knowledgeable! I love all the jewelry I got from there and cant wait to go back!
The owner puts her heart and soul into every peice of jewelry. Store staff are super nice and very knowledgeable on all things rocks. Great location, an absolute must visit unique store.
What a great store. The staff has always gone above and beyond to help our family. I have purchased several pieces from this establishment and have had nothing but stellar customer service. We have vacationed in the area for the past 8 years. And even though we have limited time on vacation we always make time to stop at Gems4u.
I have been coming to Gems4U for the last seven years for my crystal and jewelry needs. I adore Mary and her wonderful mother! They are the sweetest folks I have met in Wilmington.
This place was so cool I love gems and found this place so cute I also recommend if your looking for something for your mom you should come I here I got something for my mom on Mother’s Day and she absolutely loved it
Mary and her mom are wonderful people. Ive been in twice within the last seven days and my collection has grown substantially - Ive added 3 pendants, multiple mineral samples, and various cut gems. Theyre hospitable, offering water and candy to shoppers in addition to conversation. Theyll help you find the perfect gift, for yourself or someone else. GEMS4U offers a large collection of raw mineral/crystal specimens as well as cabochons and faceted stones in various sizes. Their work comes in various forms - wire wraps (rings, pendants, bracelets), chokers, bracelets, and an assortment of make your own jewelry. Mary will even help you select a stone and then wrap it based on what you want. The Sedcieskis are good people, with a generous and loving spirit - its now my #1 stop for my collection.
The best jewelry store in Wilmington! Everything is unique and handmade. Most of the items are made in store or are locally mined. The owner and staff are very hard working and will take requests. I wanted a piece of lapis wire wrapped with a wolf charm on it for sentimental reasons and I got exactly what I wanted. They offered free water and chocolates too which made me feel very cared about. I had mentioned it was my anniversary and the woman checking me out( Im so bad with names!) gave me a drawstring bag of unpolished decoration/filler stones as a little bonus! I cannot wait to come back next time I am in Wilmington!
We visit this store every time we go to Wilmington, the owner Mary and her Mother are so very helpful, they will take the time to help you choose what you are looking for, repair your jewelry, and box it up for you. We live in NJ, but love the hospitality there!
Beautiful jewelry and art...all created by local talents. I had been looking for a pair of mens beaded bracelets and found EXACTLY what I wanted here. The store owners are very personable, engaging and professional. They educated my wife and I about the artist and their works featured...great variety of beautiful ethnic and urban pieces to choose from. Im always happy to support local small businesses...especially when they offer such a wide variety of pieces to appeal to a diverse range of customers. Looking forward to visiting you again soon for my gifts and awesome finds!
Great store, friendly people and amazing prices !Highly recommend to stop by when you are downtown Wilmington!
This place was absolutely awful. If I could rate no stars I would. Customer service was terrible. Very very rude. Will NEVER support this business. I wouldn’t recommend to anyone.
Great place for gems!Especially at a good price !
Went in to go shop and everyone was EXTREMELY RUDE!!! Worst customer service ever!!! I will not be shopping here again and will not be recommending this store to anyone.
My favorite store in Wilmington! Beautiful handmade jewelry, lovely crystal specimens and great customer service!
The staff is super helpful and did not mind helping me identify some of the many stones in the shop. will return.
Ugh I wish I could give this place NO STARS!!!! They were absolutely the rudest people and terrrible customer service!!!!!!!!! I will never support this business!! Do not waste your time here!
The owner of the shop is very talented and makes amazing jewelry. She is so friendly it’s hard not to feel at home.
Awesome jewelry, very good customer service!!! Thank you!!!
What a positive experience with Mary and her mom. Great hand made jewelry and the artist prints are colorful. They were very accommodating allowing the use of the restroom and providing water. Thank you.
My wife and I have been coming here for a few years now and Everytime we find a new piece or two to take home.Hands down one of the best local shops in Wilmington and the owners are the some of the best people I have ever met.If you love unique jewelry and amazing people, stop here. You will not be disappointed.
I absolutely love my custom earrings and amethyst necklace from your store. They are beautiful and I get so many compliments when I wear them ! I love shopping here because you guys always make me feel so special and help me find the perfect accessories.
This place is so fun to browse -- theres always something new to see, and its always so bright and clean. Really good energy! One of my favorite features is that you can often watch the owner work on her wire wraps right there in the shop. She is one of the most caring, genuine people Ive encountered in the small business scene here, and her mother is so sweet! Ive never had a bad experience in this shop and I recommend them to anyone who is looking for quality, affordable stone wraps.
Great store for women accessories. The employees there are friendly and they make sure that you are satisfied before leaving out the door. Great people and a great place to visit while in downtown Wilmington.
I loved this store the moment I walked into it and was greeted warmly. Handmade wire wrapped jewelry that you can watch her do while standing there or pick out an already made piece. Explains all of the different stones she has and information about them. Great selection of art and other local handmade items. Great place to get one of a kind items!
My best friend and I stopped in to check out the place and we fell in love. The lady who owns the place is so kind! Her jewelry is absolutely one of a kind and you can see all the hard work she puts into her craft! Any questions we had she answered so nicely! Please go support this wonderful soul!
Owner was a sweetheart! Provided comfort and was very personable. My daughter and I each bought charm ankle bracelets. We are thrilled with how they turned out. We will definitely return on our next visit!
I love the store...Mary is the sweetest lady. She talked to us the whole time, shared stores and info on the stones and the wraps...she made me and my husband earrings on the spot and when the transaction was complete she gifted us with some beautiful rough stones. She offered me the best prices on custom wrapped cabs...I will be ordering from her again over and over. She offers wraps that range from simple to complex and each wrap highlights the beauty of the stone perfectly.
“ I have been shopping at Gems4U ever since they were setup on river walk. They have beautiful pieces, will gladly customize anything in their store, and even make one of a kind pieces for you! They are always friendly and have amazing customer service. I always tell people they have to stop by and check out the wire wraps, beading, local art, and gemstones. Will continue to be a loyal customer!!”
~Beautiful work! So many different stones, beads and charms to choose from! The stones I wanted were with a different charm and Mary was so nice she made a new one just for me with the stones and charms I wanted! They are super friendly and very relaxed!
Owner so sweet and talented amazing inventory
Beautiful shop in Wilmington with lots of beautiful items. Such a sweet staff and we always look forward to coming back here!
Great place for quick repair of jewelry. Friendly people, amiable environment, and excellent quality work. My two year old granddaughter loves to peruse their variety of jewelry. I think GEMS4U is an excellent example Wilmingtons hospitality and their prices are very reasonable.
Mary and her mother Valerie are the sweetest people! This is the only store I get my crystals and jewelry from because the customer service is excellent! I bought a Hematite bracelet from them but it was too big so they made me a custom one to fit! I wear it everyday. Such kindness deserves your patronage!
Anything with gems or stones etc you can think of they have! I love that I can buy the stones alone. Their jewelry is handmade and absolutely worth every penny. Prices are great and they ate support friendly
Gems4u has amazing staff and amazing stones. They were really nice and even had free water and refreshments. They even gave me extra stones with my purchase.
I can take my broken jewelry with my eyes closed. Both, the mother and the daughter put a lot of time to fix your precious things the best way possible.Also, they have great candles and are expanding in art in an interesting way. When walking by downtown area I always have to stop there.
Great atmosphere and very sweet and welcoming staff! Everything is done by the owner and her mother which is very impressive and gives all of the products a more sentimental feel :) I will definitely come here every time I visit downtown Wilmington!
So happy with my online purchase of the wirewrapped Megladon tooth! Package even had an extra shark tooth charm. According to the message....he didnt want to travel alone. LOL My son is going to be thrilled. A big THANK YOU to the artist!
I absolutely adore this store. I was in town for work & visted on multiple occasions. I picked up several gifts here before I left. The owner & artist makes beautiful, original pieces at affordable prices & offers an eclectic variety of options from local artists as well. I couldnt recommend this place any higher. Truely a gem.
The staff was very friendly! She fit the choker I bought to the size I wanted it and was very respectful about it! Great prices also! So many charms to chose from for the necklaces and very many rocks and crystals!
The lady that worked there was really sweet and I got a necklace and she was really helpful
A very nice little shop, brightly lit and Good vibes inside. unique and original jewelry ideas at very reasonable prices
Beautiful hand made jewelry that they will even customize for you.... Mary and her mother Vallery are so sweet and are a pleasure to be around. Great prices too!
I found a choker I loved, which is why Im giving this place 2 stars, but upon asking questions to the owner she made snarky comments and then halfway through thr transaction told her daughter/helper to finish with me so that she could run out to continue speaking with other customers that she had a conversation with the entire time I was in ths store and checking out. YES it is nice to speak with customers, but DO NOT ignore other customers, especially while they are trying to buy your product. I will NOT be back and will not suggest it to anyone....
Very friendly people with beautiful, unique, custom wrapped Crystals and Stones. Great local place to buy a gift!
I am very experienced when it comes to custom wire-wraps. I wire wrap, myself. I have to say this shop was an extreme let-down. I went in with my significant other and we were hassled by the owner. She kept going on and on about how her daughter did this and that.Not ONLY that- one of the worst parts - the crystals. They are scattered about on a table, at random. There are no labels, nothing to tell you what the stone/crystal is or what properties it possesses. Its literally a table of rocks.Another thing I would like to add- all the wraps she has displayed are not labeled either. They dont have prices on them and it doesnt say anywhere on the box or on anything what kind of stone it is.. A 5 year old could wrap what the owner calls wraps. Honestly the saddest store Ive been to in my entire life. I wanted to put my loose change in a cup for them.
Always lov1e a visit to Gemz4u. )The owner is always warm and happy 2 answ. Huge inventory of custom made jewelry, crystals and gemstones.
Unique and fair prices. Definitely stop in!
They are really nice ladies. The daughter does great jewlery wraps.
Love this shop! Its my go-to place for gifts!
Great little local artist boutique. Great prices and friendly staff.
My wife gets lost in their jewelry, wonderful mom and daughter team.
WOW! I have been with Gems4u from the very start, and I can tell you that these are the friendliest and most talented people in Wilmington NC!!!!!
Its a great place to get gemstones
Always very helpful, beautiful designs
Great service and store
Awesome. Local.