My wife needed a new battery on her 2016 Ford escape so she went to Napa because they advertised they will install the battery for you, The parts person came out and looked at it and said it would be to time consuming. So she went to Northgate batteries they installed her new battery for her in and out the door in 10 minutes thank you Northgate batteries. The only reason Napa got one star was because you have to do at least one star to leave a review otherwise it would be zero stars.

Great management and staff… Love this place!!!

AMSOIL SYNTHETIC LUBRICANTS are available @ WALKER Auto Parts NAPA in Wilson,NC

The service was great. 3 different people were helping us, they were knowledgeable and discussed best solutions and products. I only gave 4 stars because 2 out of 3 employees werent wearing masks, though masks are offered at the door. I understand its hard, but it is important to me personally that we keep each other safe.

Staff was very helpful and nice.

Gotta Love Napa! When I want cheap, I buy cheap. When I want the Best, I Buy NAPA!

Staff was very friendly, helped me find the parts I needed quickly, rather enjoyable trip actually.

Good price on there car batteries . Sweet workers in there .

Great prices and EXCELLENT service!

My husband shopped their

Love it great customer service.!

Well.......you decide, my rating out to tell you

Have everything you need

These guys are cool, friendly and helpful staff!! And I must say that they will go above and beyond to track down a part, even if its$2.60😂... But they found it and made my day.. Thanks to this NAPA family!!

An old school Mom and Pop owned Auto parts store. Service is always great and the employees are always pleasant.

Husband went there today to get a battery and was treated poorly by Mark which to my understanding is the manager. The dealer that we purchased our car from was also getting us a brand new battery and told us to go there for it. What should’ve been an easy smooth transition turned into an unnecessary headache. He refused to help get the battery out that was being replaced and gave one of the employees a hard time for HELPING! We weren’t expecting exceptional service just basic ol customer service. That’s not too much to ask. I don’t know how Mark got this job but he may need to reconsider working with the direct public. I will definitely be reaching out to whoever his superiors are because that treatment was uncalled for. My husband works long hard hours and the LAST thing he deserves at the end of his day is to be mistreated!

Very helpful at the forest hills location. You need any part call them. Above all high quality parts.

Very helpful to lighten a dark situation got what I needed to complete the job russ has as good set of guys highly recommend

Update 9/14/19Not helpful, yet again. I cant understand the relevance of this store.CV axle boot clamps. Its a basic importance of any parts store.You however dont sell them.Previous:Not always very helpful. I asked if they carry coils for lawn mower engines and the response was I dont know.There were no attempts to help in any way. No wonder the business name Napa has deteriorated. Why waste time, I have been getting better deals online anyway.

Expensive but very helpful.

Good parts and quick service.

The associates do not seem to be very mechanically inclined. When asking for a part over the phone iclarified what I needed for times was told it was in stock just to arrive and find out they looked up the wrong part and they did not have what I was looking for it wasted in all 45 minutes of my time and $15 worth of gas very disappointed

Prices are not as good as other auto parts stores in Wilson this a great place to buy hard to find parts and paint supplies

Very friendly staff willing to help u solve issues with parts or your vehicle to the best of their knowledge and capability

The workers at that store are all very polite to the customers and the salesperson that waited on me was very nice and helpful and polite to me.

They had the big truck parts I was looking for.

Wonderful staff is very helpful.

Everyone is so nice and helpful never had an issue that wasnt resolved

Had what I needed; tested my battery. Great people!

Napa Know How says it all they have parts for most vehicles

They are the best. They have it together.

Nice people that know what they are doing

Well stocked. Clean store.

Friendly staff and very helpful!

Had what I needed at a good price.

Right stuff right price love it Rwk

Christy and Amber were very helpful, even though there were some errors on the website when I placed the online order. We came to a compromise, and everything is OK. The bulbs work just fine.

Great place but paint for my car specially made for a great place

Gave me great information and great service.

They usually know what theyre talking about and they have quality parts.

Worst place to get cheaply made parts. Buying quality parts here is a no brainer

Good friendly service even though they couldnt provide me with the labor I needed they had the part that I needed.

Dont know what they are doing there.

I went to have a hose made and they didnt have the parts to make my hose

A great place to go and pay auto parts

Had a great experience...

Napa has quality parts, but not near the service of Auto Zone.

Staff are always helpful and knowledgeable.

My dad work here his name Sandy

Good customer service

Fast and friendly service!

This place has everything.

Love the atmosphere but it was nice

Very good people

When you cant get it anywhere theyll have it

Great help

Very good service

Great customer service!!

Usually very helpful

Great Service

Great service

Very helpful!

Awesome professionalism and service 👍👍👍

They have the parts you need

Have parts and stock mostly

Great prices

Hey

The attention is first class if they do not have what you are looking for they recommend you where to look for what you are looking for

They treat you very well or they help you a lot

Excellent good treatment good that speak Spanish

Excellent service

You find what you are looking for