Me and my friend Nygeria walked into U.S. Cellular looking to buy me a new phone. From the moment we walked in until the time we left we were treated with nothing but respect by the sales associate Cody. He is very well mannered, very patient, and very outgoing. He’s definitely the perfect sales rep! I was there for quite some time but he made my wait enjoyable! He makes coming into the store less dreadful knowing you might be there for a while.

My experience at this location was by far the worse customer service ever received. Very unpleasant staff who clearly knows absolutely nothing about taking care of customers. Save yourself the trip, and find another location.

Great experience! Lady was very knowledgeable about both the iPhone 11 Pro for my wife and the Galaxy Watch for myself! Michael even brought her a chair!

Cody was super nice, handled my tech issue in a flash and helped my husband with his upgrade, made sure we werent over paying on our bill for bill ACCURACY and had us out still in a timely manner. Need more like him !!!

Love U. S. Cellular, always have been ok. to me! very friendly staff❤️

Since your associate say you dont have a complaint department...Each time I have a question about my bill there is so much headache given. If you took my bank card and wasnt worried about who I am then why all the ID and pin number just for MY information. They NEVER look and see whos card o have it could be anyones but you want to stress me about information Im invited to. Ive been with every since you came into our area. I dont appreciate the headache over my account information.

Made an appointment to go in to upgrade my phone. Sit down with an associate and went through my account and then we walked around and picked out a phone and case. Sit back down to finish the deal and was asked if I had a mask. I didnt, so he said wed have to go outside to finish the deal so I walked out and left. Shouldve been asked when I entered and wouldve saved us both some time.

Chris was great product knowledge and personally good job

Best cellular phone company ever

I want to give a shot out to Michael in Wilson who is extremely knowledgeable. Thank you so much. You saved the day. My phone has been working great every since. Awesome job😄!!

Wow. Stay away from this place for sure. If you read the agreement for there services you will be very surprised. If you like having money you wont get a phone from this company.

The customer service rep was excellent. US Cellulars policies? Not so much. When we first signed up they HAD a rewards program, free battery exchange, and a technician on hand to make minor repairs and accessments. Those days are gone. They dont even have touch tone on the insurance line.

Very friendly and helpful staff

All the staff were very nice and so helpful

Best service I’ve ever had!

Quick friendly definitely best place to buy a cell phone

Honestly the staff here are not professional at all. No I’d really not like to be forced into a lease agreement.

Excellent experience

Terrible - lies, lies, lies! Switching to US Cellular was one of my worst financial mistakes ever!

This place absolutely sucks

They were very helpful

Great as usual!!

The wait is long sometimes

Terrible customer service and slow

J07 it bc

Excellent