user
Dairy Queen (Treat)
1299 Main St, Windsor, CO 80550, United States
Appearance
Dairy Queen (Treat)
Comments
Ch
Review №1

Way overpriced for poor quality food. We ordered 4 meals of the 6 peace chicken nuggets. The chicken nuggets where tiny and cold. They came with a soft drink and a small bag of chips. We also ordered 4 mini blizzards. The kids who run the place left our blizzards on the counter for too long and by the time we got them they were like soup. They also didnt flip our blizzards. When I asked if they dont do that, the kids working said we are supposed to, but we dont, because people laugh at us. This dinky meal for 4 came to over 47.00. save your money and go elsewhere.

Ba
Review №2

WAY TO GO ROBYN!! I’ll never forget the time I ordered a large banana split blizzard only to realize I was not able to eat it as fast as I thought. I was going to be so disappointed that I couldn’t eat all of my favorite blizzard before it turned to soup!! Robyn the manager ran eastwards so fast that the earth spun in the opposite direction, turning back time and allowing me to order a small banana split instead!! Then when I was walking out I tripped and broke all of my teeth out of my head. The other managers on shift Jason and Carter then proceeded to pull their own teeth out and give them to me!! How considerate! Great experience and fantastic employees! Way to go Windsor Dairy Queen!!

Ji
Review №3

Try to use a “deal” with the DQ app and they wouldn’t take it because they didn’t know how to use the systems. Didn’t offer to try helping or give the deal anyway. Just not great customer service or helpful. If you don’t know how to use your own systems then maybe you should honor the deal anyway.

Ly
Review №4

Great service and treats. They are doing an excellent job running their drive-up window. This DQ cannot find enough employees to open their front lobby...if you are looking for a job, they need you and it would be a great place to work!

Ro
Review №5

I keep hoping that this location will get better but the way it’s being managed seems like it’s about to close down. I definitely like Fort Collins location better.

Jo
Review №6

This was one of the quickest DQs we have been to an was not served all sloppy compared to other DQs we been to.

Ju
Review №7

Ordered a basic Oreo blizzard. Bayli the manager, I think, was the kindest server I have ever encountered. I’ve never been a big fan of ice cream but her service is definitely making me a regular at this Windsor location!

Sh
Review №8

Friendly and fast. Always yummy.. Bummer when the orange Julius isnt available and that it isnt a full serve grill. Burgers would be great!

Er
Review №9

Nice, attractive building with drive-thru service. The dining area was closed to patrons when we stopped by, but this was not a problem for us. We were there to purchase a small ice cream birthday cake after a hot day in the sun, and the employees were accommodating. I wish they had a better selection of cakes to choose from, but maybe they had a busy day. The oreo blizzard cake was good, as long as you avoided the fudge/caramel/? in the middle. An Oreo cookie does not have any of that stuff; has a mellow taste and nice crunch, so Id like to see DQ adjust that recipe.

Th
Review №10

Delicious Moo Latte! Very polite service. When will inside dining be open?

Ni
Review №11

Downgrading my review significantly due to their response to COVID. I have no problem with restaurants taking extra precautions (I even think its a great idea), but the way theyve done it has made it much more painful to be a customer there, while likely not even improving their safety in a meaningful way.First off, they still have not reopened the lobby. I have to assume this is a COVID thing, but it just doesnt make any sense to me. It creates 30+ minute waits at the drive-thru, and I dont think it accomplishes what they are hoping for. If you are trying to limit dining-in, why not do what countless other restaurants have done (Starbucks being the best example) and remove indoor tables/chairs and only allow for pickup? If youre going to claim that its because of short staffing, why are there always 5+ kids working whenever its just the drive-thru open? It just doesnt make any sense, and I cant tell you how many times Ive drove there, seen the insanely long line at the drive-thru, and went somewhere else instead. We actually found another ice cream place that we like more and this move could end up turning us away from this DQ long-term.Also, if youre going to limit customers to drive-thru only, at least make the experience a little better by upgrading the drive-thru equipment. The menu is often out of date, and the speaker system is a disaster to use. Its constantly either Van-Halen-concert loud or library-quiet, and I often have to repeat myself multiple times before they can hear me. Finally, install some sort of pressure sensor or camera that allows your employees to tell when someone is actually at the window. Ive seen multiples times where employees are talking through the speaker when cars havent fully moved up yet. Ive also had employees welcome me after I complete my order, not realizing that cars hadnt moved at all yet.Overall, this location needs to seriously rethink their COVID response and decide if its really helping or hurting. For this customer at least, its led me to shy away from DQ probably 80% of the time.

Er
Review №12

Ordered grilled chicken sandwich combo and got home and took first bite and chicken was ice cold. This after waiting extra time for order. Stick to ordering ice cream only. At least you expect that to be cold.

Pa
Review №13

I recieved the worst tasting bizzard tonight. Instead of creamy soft serve it was more like ice milk :( And the cost of a small is almost $1 more than a blizzard in greeley and the cup was barley 3/4 full...to say the least very disappointed!

De
Review №14

I love dairy queen but the windsor one fails because its the most overpriced dairy queen Ive ever been to. Why is a medium blizzard $5 at all the others Ive been to but one here is $6.50. Its a shame.

Na
Review №15

Ice cream was good but the order screen was broken or something cause she kept asking me what do you say? To the car in front of me behind me geez. Sounds like a problem

Ly
Review №16

Quick drive thru service. Love the Girl Scout thin mint blizzard.

St
Review №17

I only give one star because I have to. The Windsor location should be open for walk in. This is the second time in the last moth we have driven in for ice cream and it is only drive through. Unbelievable that they are still not open. We will not be back.

As
Review №18

Service was great. Just wish it wasnt ran by young kids. Had a blizzard and both mine and my sons were made the same first few spoonfuls were good and then the rest was just icecream. No m&ms for the rest of the blizzard. Same with the bannana split blizzard first few spoonfuls were good and then the rest was just icecream. Kinda disappointing.

Ka
Review №19

The ice cream was great, as usual, but I was not a fan of the rotisserie bites. They were luke warm and rubbery, wont be trying those again. But we will be back for some sweet treats!!

To
Review №20

Asking for a tray and lids should not equal asking for an act of Congress! HORRIBLE HORRIBLE HORRIBLE service, I asked FOUR times for lids and a tray and just kept being handed overflowing ice cream and blizzard cups… now my son and I are both COVERED in melted ice cream and the people we were taking the ice cream to ended up throwing away what we got.

St
Review №21

Went in for a blizzard, first 1/3rd was good. The other 2/3s was just icecream nothing mixed up. Very inconsistent

TH
Review №22

I ordered a six piece chicken finger basket meal and got five pieces of chicken bites and didn’t receive the fries that were supposed to come with the meal. Drive through worker was cute though.

Jo
Review №23

Expensive drink for our grandson that he said tasted terrible.

No
Review №24

Great selection Great service

Me
Review №25

Scrum deli is isicous! A favorite of my kids.

Ga
Review №26

They are quick and great service.

Ja
Review №27

Service was quick, but they served us the wrong food Saturday afternoon. I ordered and paid for a Royal Oreo Blizzard and received an Oreo Blizzard. Once we reached the window I asked the window guy for mustard with the chicken sandwich we ordered. He acknowledged my request, but put no mustard in our bag.Service and food was definitely a strong 2 stars.

Ye
Review №28

Great ice cream and Julius, okay sandwiches. Good customer service

Je
Review №29

Good dairy queen but the drive through line is almost always backed up down the street.

Ca
Review №30

Drive through only.

Br
Review №31

Always great service! Dog friendly drive through!

Re
Review №32

This service was pretty slow, and my blizzard was about 2 down from the top of the cup. As is the norm, the toppings were only mixed in the top half of the ice cream. Not worth $7!

Je
Review №33

Disgusting. Gave us luke warm rubbery chicken bites instead of the sandwiches we ordered. Will never be back!

Ch
Review №34

The person who took my order was not paying attention to my questions so I went with what he gave me and left

Pa
Review №35

Ordered two blizzards, had the dig with us.Got a dog biscuit in a small cup of ice cream as a treat from them.

Ke
Review №36

The ice cream there is amazing and I do like how you can get lunch there too. The Blizzards put a unique twist to normal ice cream that I do enjoy. The only thing wrong was that the people working there didnt seem very exited and usually talked amongst another instead of talking to the costumers.

LU
Review №37

I asked for a burger and they gave me a chili cheese dog. Also had to go back for chips. L place

Do
Review №38

Always good. Especially this one, large pieces of real fruit in their toppings

Mr
Review №39

Poor customer service in evenings! Tip jar out I dont understand why? If you go 2 hours before closing half menu unavailable

Du
Review №40

Great blizzards!

th
Review №41

Icecream there is always amazing

Da
Review №42

Hard to go through drive-thru. Place looks nice

JR
Review №43

Fastest DQ I’ve ever been to, order was correct and ice cream was tasty. Can’t really ask for too much more.

To
Review №44

Annoyingly understaffed all the time!

Bi
Review №45

Always great blizzards and banana splits this is my go to ice cream stop.

Ke
Review №46

This Dairy Queen is terrible, they can’t handle more then 2 customers at a time or they get confused. We waited in line for more than 20 minutes tonight and they had the order wrong. Management needs to step up and train the employees how to pay attention and get orders correct when there’re are more then two people line. I would not recommend going to this branch, drive to Loveland and at least get your order right.

Ja
Review №47

Didnt get my glizzard or my chili blizzard right. They both sucked! I just asked for a regular glizzy and, well, glizzies arent good to begin with.

Lu
Review №48

Booooo. Wont serve walk up after 9 even though drive through is open. 7 people inside yet lobby is closed.

L
Review №49

They do great concretes and I love the Dilly bars. Also they do pup cups for your furry friends, soft serve with milkbones on top🙂🍧A great family place where everyone can get what they like, try the Hot Fudge Shake malted!!

A
Review №50

Bet the seating arrangement is great in summer. Ice cream tasted fresh like its made from a clean and maintained machine. Hanging some type of banner over the garage style door during winter might help with the acoustics and therefore employees hearing and wellbeing

St
Review №51

Great customer service!

Ma
Review №52

Delicious

RJ
Review №53

Yea its p good... I mean Bayli was super good and made the best cone I ever got! Im so happy! Cant wait to go again.

Ry
Review №54

Ice cream yum

Ro
Review №55

This is a great place to soothe your craving for icecream. Its always clean and well staffed.

Ba
Review №56

Workers are vaping during work hours and are very rude towards people. The order was wrong and they didnt do anything to fix it.

Sc
Review №57

Had to repeat order 4 times and still received the wrong items

Mi
Review №58

Yummy treat!

H
Review №59

When was the last time anyone got an Orange Julius here? They need to remove it from their name.

Ry
Review №60

Definitely had better.

Be
Review №61

No burgers

Da
Review №62

Horrible Customer Service! Harper is a little teenage know-it-all who doesnt know how to earn peoples business. Never seen a restaurant kick people out while still enjoying their food. FIRST TIME IN MY LIFE!!! They asked 3 or 4 families to leave after their lobby had closed - when they allowed them to purchase their food after the lobby closed. If they are going to start kicking people out at 8:31, then they need to start locking their doors and stop taking peoples money WAY BEFORE THEN. Horrible business practices not deserving of my money or anybody elses. Avoid at all costs if you care about customer service AT ALL. Ive never seen anything like it. Its like a freakin joke.

Je
Review №63

Multiple times when Ive come into this location they have been understaffed or have even shut down early. I go there because they are one of the better places to get something sweet later in the evening in my town, and they are the only place to get a good hot fudge sundae, but they are definitely nothing special.

La
Review №64

Good

Da
Review №65

Nice

Ki
Review №66

Important to note, this DQ is 95% treats and 5% eats (very expensive eats for what you get). Good treats, clean location. Saw several employees cleaning during slow periods. They are great at helping figure out allergies and making accommodations for people with allergies who just want some ice cream!

Ja
Review №67

This place is great. There are a lot of teens running the show but they seem very well trained, friendly, fast, and professional. A nice clean Dairy Queen and happy its here in Windsor.

Ro
Review №68

Love the staff, they are very friendly. Our order is prepared quickly and have not ever had a bad experience here. Highly recommended.

Mi
Review №69

Great and generous employees at this Dairy Queen

Ch
Review №70

The creamsicle was horrible! Reminded me of the wax lips we got as kids. Tasted very waxy!Other then that is was good.

Ro
Review №71

Friendly, fast and effienct. Always tasty. I gave 3 stars because their was no soap in the bathroom which means the staff might not be able to wash their hands properly and they are serving food.

Ki
Review №72

Not sure why it is when I order just a Strawberry Julius they insist on putting Banana in it. Even when I say NO banana. This has happened to me three times, so I guess I wont be going back. I am usually on my lunch which is only a half hour so I dont have time to go back. I never have problems with anything else. If it is prepackaged, they need to inform the customer that they cannot change it.

J
Review №73

Great food but very long line

An
Review №74

Staff are rude, moolatte machine seems to always be broken.. they close early.. never go there..

Dr
Review №75

Could be faster. Great for frozen treats but the hot food is usually still frozen in the middle

As
Review №76

What stores dont take Discover now-a-days? So frustrating to order then discover you dont take the only card we have (and a very standard card).

Ch
Review №77

Strawberry cheesecake blizzard was awful

De
Review №78

Dairy Queen is legendary for after school events. My boys always love it!

Ma
Review №79

Super friendly and yummy treats!

Gi
Review №80

This past weekend my wife and kids purchased a birthday cake for me from Dairy Queen in Windsor. We love Diary Queen. An ice cream cake in our family has been a tradition for a long time back to when I was a kid nearly 50 years ago. Unfortunately, the cost of cakes has gone up substantially at nearly $30, but like most things you get what you pay for. I think their product is worth the cost. This cake was not up to par from past experience in that the quality of the ice cream seemed crystalized and not smooth. As a regular customer of this store, I decided to call and let manager and owner know of our problem. I thought it might help them to know if there was a problem with their freezer (I dont think there was), and two, we really wanted a cake like we expected. The manager Ksia was very kind and offered to speak to Tom the owner that evening and got back to me in about 20 minutes. Bottom line, the Dairy Queen owner and manager did the right thing and took care of me as a customer. I am thankful that the cake was replaced at no charge with a smile, and that keeping me as a happy customer was important to the owner. Tom you have kept me coming back for more of your treats and cakes. Thanks for standing behind your product.

Ti
Review №81

They are way more interested in getting the fat lazy people through the drive-thru then they are taking care of the people who walk in the door. I understand that fat is the new thirties but Jesus Christ people

Sa
Review №82

The happy hour items here are awesome!! The pretzel sticks and cheese dip is my favorite snack! I just wish there was a location closer to my house...

lo
Review №83

The best

Ch
Review №84

Didnt have the ingredients for my first choice, but the service and product were fine.

De
Review №85

I love taking ms cornbread for her free pup sundae! Thank you DQ!

De
Review №86

Woah! Was not expecting to come in with my toddlers and hear F-bombs and B-bombs playing on the radio inside the store. Not cool guys...

St
Review №87

Love this place cuz ice cream has less sugar & better 4 u .. it helped me lose 56# w treats too

Ko
Review №88

Went to drive thru, had to repeat our order of two regular menu items 6 TIMES and attendant still couldn’t get it. After enough times of her saying, “wait... what?” or asking her to repeat the whole order and her responding with silence, we decided to pull forward. We got up to the window and had to repeat it 3 MORE TIMES, because she STILL couldnt understand what we were asking for - a blizzard and a dipped cone. How hard is it? We are all speaking the same language, clearly.

Lo
Review №89

Of course Im going to give ice cream five stars

Do
Review №90

A nice shop with the standard DQ menu. We arrived on a hot day with many people trying to escape the heat. The loud voices see a bit overwhelming. Otherwise, a good shop.

Th
Review №91

Line of people again on Good Friday, should stay till 10.

An
Review №92

Theyre intercom currently is out of order. Makes for a little bit longer of a wait.

Mi
Review №93

This location never follows its hours and is staffed by some lackluster children. They always are closing early (30 minutrs or more than their posted hours) or even with people waiting in the drive through. Twice Ive had a Blizzard dropped or spilled because of the pointless twirl they do and refused to make a new one until I asked for the management.If you like thsee franchises, feel free to go, just stay clear of this location. Then again, it might be closed on you.

Za
Review №94

The staff are always welcoming and treat us great. The food is good, its clean and fast!

Jo
Review №95

Love dairy queen, hate this location. The staff is always rude, they always say they dont have things but yet it is on their menu. They take forever to complete your order and then once you get it its not even done correctly.

B
Review №96

Had a very good hot fudge sundae

Jo
Review №97

Their rasberry.chocolate blizzards are so yummy.

Ta
Review №98

Typical DQ. Good for ice cream treats.

Ja
Review №99

It only served ice cream junk! I wanted a good DG Tx Belt buster.

Da
Review №100

Good fast service, havent experienced any of the late night issues Ive read about. Clean and comfortable

Information
27 Photos
100 Comments
4 Rating
  • Address:1299 Main St, Windsor, CO 80550, United States
  • Site:https://dairyqueen.com/us-en/Locator/Detail/?localechange=1&store-id=11574&y_source=1_ODk5Nzg1MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 970-686-9272
Categories
  • Ice cream shop
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
Service options
  • Drive-through:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Health & safety
  • Mask required:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations