Hired them to fix a tire and they ended up breaking my window. When I called them back to fix it the tech broke something in the door and sent me to Dahl so I have to pay even more money for an easily avoidable problem. When I called the next day the phone rang and rang I am never returning here and will be speaking to the lead tech about this because this should not have happened.Update: I called the store to talk to the manager and now they’re telling me that they can’t do anything about it until they see the final bill for the damages THEY CAUSED! The tech who broke my window should be the one responsible for the cost or the company themselves for hiring inexperienced workers.

I had ordered tires and made an appointment online for 3 days later. An hour before my appointment I had received an email saying my appointment was cancelled. I called the auto care center to see why and they said they had no idea. They checked to see if they had my tires and they said they did so to still come at my scheduled time. When I arrived at the counter the person behind the desk was on their phone and took 5 minutes to even acknowledge me. Then I had given them my keys and they said it would be ready in about an hour and would call me when its ready. I then went wandering walmart for about an hour and after I had nothing else to do I went back to the auto care center and sat down in their waiting area. 30 minutes later the person at the desk whom I handed my keys to asked why I was there. I told him I was the one that gave him my keys an hour and a half ago. He then proceeded to tell me they have been meaning to talk to me because they didnt have my tires and therefore could not put them on my car. I told them this is why I called beforehand so I wouldnt waste my time. The mechanic then tried to have me cancel my order for my tires and order through them again with a different company for $30 more per tire and would not give me the price I had already paid for them. It is now two weeks later and I have called and talked to about 10 different customer service people and my tires have arrived at the store but they will not let me schedule a new appointment. I will be picking up my tires and taking them to a different place to have them installed.

I brought my car in for a simple oil change. They said they were busy the day I brought it in so I was fine with waiting the 3 hours to get my oil changed. I got a call 3 hours later saying that the oil pan was cracked from the last company that changed my oil. I think that’s a load of bull because my car had more than enough oil in it before I brought it in and my car was NOT leaking oil before this. They later told me that I’m responsible for getting it towed out of there shop at 6:30 when they close at 7 and most auto shops down here close anywhere from 5:30-7:30. Awful... just awful

Tell me they have the tires i need, but then my tires arent there. Wait on hold for 30+ plus minutes nobody answers. Save yourself the trouble and go to a real auto shop with people who know what they are doing

Very helpful. Tires literally 1/3rd the price as competition, with free installation and alignment of tires with tires.

Called to make an appointment, they dont take appointments so went in and got checked in. No communication of it may be a half hour or 2 hours. Shopped for an hour ( which is what they want) came back to automotive and my trucks sitting in the same spot. Asked for my keys and left !

It dont take 45 minutes to switch back blinker bulb.

Great place to give a chance at your tire business. They also do free rotations for the life of tires purchased there. Another nice feature is that they take used oil and filters (and post it in the window that they do so).

Very efficient!

Couldnt lift my car with the lift they had, so I took the tires off myself with a car Jack and brought them in to a scheduled appointment where they told me they would only be able to do two at a time. So today, I finally was able to bring the other two tires in, only for it to take 2 hours for just two tires.The people up front were always nice, but when speaking to the head mechanic, it sounded like he had no idea what he was talking about.Will never come back to walmart again, for tires at least.

Ive gotten tires on two of my vehicles and will bring more. Found out you can make appointments but 24 hours or more in advance. Oils changes are pretty quick once it gets in. There can be a wait and they try to give the best estimate of time it would take to get in and done. But I highly suggest calling in for an appointment. Then your set to get in right away.

2 days in a row I drove 40 minutes to get an oil change. 2 hours ago they told me my car would be ready in 2 hours. They have not gotten to it yet and took cars in front of me. I wasted two hours here, now need to go to work. Very frustrated. Will NOT be back here. Ive been coming here for years and never had a problem until lately.

Very friendly and really took the time to help me with what I needed

Staff are great. Most the vehicles they work on are junk and people expect an oil change to fix their years of neglect.

Went in to get two tires put on my suv and they keep going flat. Go back in to get them fixed and the next day they are flat again. I will never go back to walmart for anything automotive again. And the people at the desk are rude and not helpful at all if they are even at the desk. Sad that they cant find good help or back up the products they sell

Be very careful what you bring to them to have done. I brought in 5 rims to have the tires removed for sandblasting and powder coating. While unloading the rims at home I noticed that the insides of three of the rims had been galled up and no one said anything about it. I immediately called and talked to the person that answered and asked them why they did not tell me that they had galled up the rims and at first the person denied it and said that they were like that when he worked on them. After a little back and forth I heard another person in the background say that he remembered a couple of the rims moving while they were taking the tires off. I then asked to speak to a supervisor and was told to call back as he was not in at that time. I called back the next day and asked for the supervisor and started to tell him the whole story at which point he said that this was the first that he had heard of this??? I then told him I would drive back over and show him the rims. When I arrived the manager came out and looked at the rims and his first comment was oh that is nothing that will come right out of there and its on the back side so no one will even notice it. I said wrong I will notice it and I will know it is there, your employees damaged my rims and didnt even say anything about it. When I asked what they would do to take care of it he simply told me to go and find someone to repair them and let him know how much it is and he will see if they can do anything for me??? In the end they did NOTHING FOR ME! Except to damage my rims. who knows how many other people have had this happen to them and they dont even say anything to them.

I went there Tuesday afternoon they could not take me in to get my oil changed because someone called in sick. So I went home that evening and called and asked what time they opened in the morning and could I please make an appointment I was told that I could not make an appointment for an oil change it was walking only. I said okay I will come early the sign said closed the door was open it was somebody in the back the button was pushed for help and no one responded I think I will take my business elsewhere

Ive had a excellent experience Everytime. Friendly mechanics, I know what Im going to get!

Rude and lazy, they dont even acknowledge your presence if you are waiting at the counter and the manager is standing right there. I waited patiently for thirty minutes and had to ring the service bell to set up an auto appointment.

Unsure. I got two new front tires and now I have a vibration in the front.

Be cautious! Employees friendly, but unknowledgable & poorly trained. They will sell your daughter, going to college there, something more expensive than first quoted. Save yourself the hassle, go to a reputable local business, get knowledgeable service, AND pay the same price!

They need to have more customer service personnel and warranty some of their work

If more customers actually rated this place instead of just a couple idiots with crappy cars theyd be at 4 or 5 stars. A good portion of the staff go to the tech college for auto mechanics.

Waited 2 hours for them to change my tires and tell me that all my wheels needed a senser. I didnt want them so they didnt put my new tires on and so I just bought the tires and went to my grandfathers shop and did it myself.

Friendly. Explained what they could do. Efficient

Lady at front counter insulted the make of my car and they gave me a hard time about the rating of my tires, when they are the same tires that are already mounted.

Very helpful finding and replacing wiper blades!

Walmart has their service and their warranty around every corner

It was awesome 😊

I found what I needed.

My oil change place

They serve well