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Textbook Brokers - Winston-Salem
1921 Silas Creek Pkwy, Winston-Salem, NC 27103, United States
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Textbook Brokers - Winston-Salem
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Ve
Review №1

I have bought most of my textbooks from textbook brokers over the last few years. My only regret is that I did not learn about them sooner. I would have saved a lot of money by not buying books at the school. They are always polite and professional and offer lower prices than the on-campus bookstores. They also buy-back books and offer rentals.

gp
Review №2

Winston Salem Location is closed!!It was a great place to get books and the staff was always helpful but sadly this location closed. They merged with the Jamestown location.

Mi
Review №3

Apart from the fact that price of the books are cheaper comparable to most shops, Charles & Ken were very hospitable and proactive. They were professional and they also made an effort to personalize experiences based on their customer, unlike others who sound scripted. Based on my experience with them, I think their customer service was exceptional! Ill definitely come back in case I need to purchase textbooks again for my classes.

Ad
Review №4

The staff is always super friendly and helpful. I’m always able to get my textbooks for cheaper here and it only takes 5 minutes!! Could not recommend it more!

ch
Review №5

Great place, I was help got all my books fast. I haven’t been to school in years!! I was so nervous. Ken is a awesome guy... he made me feel comfortable Durkheim my transaction... thank you so much

Ha
Review №6

Excellent service, got the best prices for rentals.

La
Review №7

Awesome customer service and always greeted with a smile!! Ive been dealing with the same guy here and always a pleasure

Ya
Review №8

My first time here and very nice employees. Good prices for books. They have it all

Co
Review №9

Awesome Owner!!!! He helped tremendously with getting my textbooks for me from another college. Awesome Prices As Well. Please Go There For All Your Textbooks Needs!!!

Al
Review №10

Textbook Brokers helped me find all of my textbooks I needed for the new semester and bought back my books! So patient! Will definitely be coming back!

Am
Review №11

Staff is friendly, always answer any questions I have, and is quick and easy to get in and out! Love this location.

Ma
Review №12

They were very helpful with getting me setup for this semester by helping me get the books I needed for class.

Ms
Review №13

My school was sold out of the book I needed. I called Textbook Brokers and Ken, walked me through the process. He was so very helpful, and informative, I will definitely be back.

Th
Review №14

I highly recommend the brokers to college students of all ages. The books are cheaper and theyre willing to work with you. Just bring your books back in a good condition after you use them. They buy, they sell, they rent, they do it all.

Br
Review №15

Amazing people and amazing prices! Seriously they are very kind and helpful.

Al
Review №16

Ken was an amazing help love his attitude and spirit ! VERY GREAT CUSTOMER SERVICE !

Kr
Review №17

Very rude to customers looking to sell books if you go in the morning at opening. They value books way less than the actual sell value of them. Brand New textbooks are apparently worth $5 or nothing at all when they are selling everywhere for $300+. If youre looking to sell, post them on eBay! Dont waste your time selling here. A good source if you need something you cant find, though, potentially. They got me a lab book no one could find once, but that was years ago.

Pe
Review №18

I promise you guys will not be dissapointed coming to get books here. They find the best prices for you in comparison to actually campus bookstores that over charge you. They are very friendly at this store and always try to make sure you leave satisfied👌. Highly recommend!

Ch
Review №19

These guys are amazing! I had a couple of mishaps with my financial aid and student loans and they worked with me all the way to the end. I am not sure how I ended up also being the lucky student who also got my books stolen but I am grateful that Textbook Brokers worked with me! Thanks you guys so much!!

Ha
Review №20

I wont purchase books here ever again. I can get my money back for a unused item and Ive been using this place for years. Disappointed in this center.

Ed
Review №21

Warning!!!!! Who ever rent books from here, just so you know that whaterever book you rent and use your card to pay, just know that they keep your card on file and charge you the late fee automatic without you knowing (late fee cost close to $30 or more depending on the book that you rent). Future reference: before signing receipts, ask about the late fee policy and any other important info if the person who helped you did NOT explain to you. Better recommendation would be: pay in cash

Ch
Review №22

Been coming here for 2 years now and they are ALWAYS cheaper than the book store on campus and AMAZING staff that is willing to work with you.

De
Review №23

Great place to go for cheaper books. Easy buy easy return

Ri
Review №24

Great place!! Very helpful and friendly staff. They have always made getting what I need smooth and easy.

Ja
Review №25

Better help finding the books you need to rent or buy than the school bookstore and cheaper prices. I will always go to Textbook Brokers before any other source for school books. Plus, they pay cash for your old or used books when youre done.

Ja
Review №26

Best place in town for college textbooks hands down.

Eb
Review №27

The experience was wonderful. Thank you!

Br
Review №28

The staff always treats you with a smile and they are easy to work with.

Po
Review №29

Kem has help me out when purchasing and buy back books. As well as saving a ton of money when it comes to buying these overpriced textbooks in college.

Ki
Review №30

Great guy in there working he was very patient with me and I felt like he was really trying to help me make informed decisions about college book purchases. Thank you I will be back next semester!

Le
Review №31

Good people and good vibes excellent customer service

Ne
Review №32

Great prices and great customer service! The employees are extremely friendly and helpful. Everyone should go here for their textbook needs👍🏻

ke
Review №33

Super helpful made the process extremely easy!

Ch
Review №34

I am an online student and have always found the books I needed for all my class.

Br
Review №35

Friendly staff and great prices! Could not be any happier with my experiences here at textbook brokers. Will never shop at another bookstore. Everyone should come here for their textbooks. You save money and can even sell books back or rent them.

Ta
Review №36

They have good customer service. I went there for my first time yesterday and I wish I had gone there sooner. You can save a lot of money here especially if you rent. They had the books that I was looking for and I got back a decent amount of money on the books I sold.

An
Review №37

Cheap textbooks. Love this place. My textbooks from Forsyth Tech would have been $900, but I got my books for $367! Saved me so much money (that I didnt have in the first place!) make sure to get your books here. If youre paying out of pocket like me, it helps so much!

Ch
Review №38

Great place to save on textbooks, especially if you dont like buying online. You can buy, sell, and rent here and also get other supplies.

Ky
Review №39

My experience here at text book brokers have been amazing. Ken gives outstanding service. I enjoy getting my books from here.

Wi
Review №40

Very fast and reasonable... good communication and general concern

Cu
Review №41

This crew always help me get prepared for the semester at a great price.

Ki
Review №42

Amazing customer service! Fast and easy to get books!

De
Review №43

Great customer service

As
Review №44

Definitely the place to go for books! Theyve helped me out happily every time, and saved me money big time!! Ill be coming back when I go back to school!

Ph
Review №45

Rented books here after my school didnt have anymore in stock. They came through and were waaaay less than the schools textbook store. Really appreciate them coming through.

Sc
Review №46

Great knowledge and friendly service.

LH
Review №47

Fast and reliable. Definitely recommend

Mi
Review №48

I think that its convenient that it is across from Forsyth Tech. Its also convenient that they have a deferred payment plan, where you dont have to pay until your financial aid comes in.

An
Review №49

Theses guys are great very helpful

Za
Review №50

Great place to buy my textbooks. Better than actually purchasing the ones at College when I can.

Al
Review №51

Books are much cheaper here than at your school 😁

ka
Review №52

The customer service is really good!!

Ca
Review №53

I went in to sell a new book that my Husband didnt need for class, they made a great cash offer and it was super easy to do business with them, I recommend them!

KO
Review №54

Fantastic service and always willing to help you anyway they can. Absolutely will continue to buy my books here.

sl
Review №55

Nice Employees and much cheaper then the FTTC Bookstore

je
Review №56

Everyone is so nice and cool. Ive been coming for a year and everyone is sweet.

Za
Review №57

I was a longtime customer of textbook brokers. I have spent a couple thousand dollars with this business between buying and renting books.This past semester I rented one book from textbook brokers. The rental was about $70 on a $120 book. After using this company since 2013 I had become accustomed to them sending me a text a couple days before my book(s) were due. This Summer semester no such text arrived, nor did a phone call, nor did an email. I was alerted by my Discover card that I had been charged over $120 by textbook brokers. I got in contact with the Winston location and was told there was no way for me to receive a refund even when I was willing to use my lunchbreak at work that same day to bring the book back. It is saddening that a company treats a longtime customer in a way to pocket a relateively small amount of money compared to the thousands Ive spent with them. I was referred to the regional manager, Brian, who was at the Jamestown location.I called and left a message for Brian and was told he would return my call in a few minutes. Four hours later I call back and speak a representative who tells me Brian is available. I then got hung up on, called back twice, and finally got ahold of Brian. He was rude and confrontational. Frequently cutting me off while speaking, he stated that the text message that they have sent me a dozen times in the last five years likely was blocked by my carrier, even though Ive had the same carrier during the duration of me doing business with textbook brokers. He then hit me with the fine print of It is on your receipt, It was on your book, etc... I understand all that, given my book was binder pages and the plastic which had the due date was long gone.This comes down to a lack of respect for the customer. After using this company for years and spending a considerable amount of money textbook brokers is willing to lose my business over a book that I was willing to give back immediately once the confusion was addressed. If that isnt an embarrassing excuse for a customer service experience I do not know what is.

Ru
Review №58

Great place to get textbooks

Ed
Review №59

This place is AWESOME to get you textbooks at! No other place offers what these guys do!! :D

Me
Review №60

Love this place. Recommend everyone get their books from here!

Ni
Review №61

Super friendly, text books are typically chesper on amazon though

ja
Review №62

Very helpful and friendly!

Jo
Review №63

I have had an awesome experience with them so far. They send texts and email reminders to remind you of due dates!

Ka
Review №64

I love TBB! They are ALWAYS cheaper than school bookstores and take Financial Aid!.

Ch
Review №65

I have always received the best prices here and the staff is friendly and helpful.

An
Review №66

The customer service is great! Definitely coming back

El
Review №67

Great store, always quick fast service and all needed textbooks are availanle at a fair price. Also ken rocks!!!

Si
Review №68

Great for renting books if you dont want to buy!

As
Review №69

Awesome place, great rental rates. Super helpful

Ja
Review №70

This place is great

Ka
Review №71

Always easy to work with. Pleasant and helpful!

Ar
Review №72

Store is good, really great service

Ki
Review №73

Nice people and no long lines like the school

Ma
Review №74

Ken and Zach rule!! They have all the good books

Ty
Review №75

Great service and really cheap books. Wouldnt go anywhere else for my books!

Jo
Review №76

Ken and Zach were pleasant and very helpful.

We
Review №77

Quick service and kind employees

Ju
Review №78

Awesome customer service and they saved me over $300 compared to buying my books on campus at Forsyth Tech!!!

S
Review №79

Friendly staff and very helpful.

Ra
Review №80

Awesome staff!

Ho
Review №81

Incredible, friendly service!! Always had the books and supplies I needed!

He
Review №82

Very nice staff an accommodating!!

Sh
Review №83

Textbook Brokers has been a total lifesaver! They turned a stressful part of the school year into an easy experience!

An
Review №84

They were awesome

Mo
Review №85

These guys are great!!

Di
Review №86

Awful manager! Over charge for rentals, and have hidden fees that they try to sneak in. Do not use them use your school book store they price match.

Cr
Review №87

Friendly staff. Great place to get books!!!

Ju
Review №88

Good peopleGood service

Ba
Review №89

Excellent!! Very helpful staff

Am
Review №90

Great prices for books, that are otherwise very costly from campus themselves.

Br
Review №91

Very helpful staff

Ad
Review №92

Amazing customer service!

Br
Review №93

Super helpful staff!

Sh
Review №94

Detailed and informative!!!

Jo
Review №95

Professional

lo
Review №96

Good spot

La
Review №97

Not bad.

Ke
Review №98

Polite, easy, fair.

Information
29 Photos
98 Comments
4.7 Rating
  • Address:1921 Silas Creek Pkwy, Winston-Salem, NC 27103, United States
  • Site:https://thetextbookstores.com/textbook-brokers-winston-salem
  • Phone:+1 336-448-1516
Categories
  • Book store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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