I DO NOT recommend shopping here. The store owner Linda who is an older light skin lady who was Extremely rude to me. I am not a confrontational person so I was dreading to return a sour cream product that had expired within 9 days of purchase. I don’t understand why the sour cream had expired already when the expiration date said it’s still good for the next 3 weeks. Due to Covid I can’t let money go to waste so I went back to the store. Linda snapped her fingers at me and I was told that I couldn’t exchange the product or get my money back. I asked why, and she said that the sour cream doesn’t expire til July 18 and that the store policy doesn’t accept merchandise after 10 days of purchase. I told her I understand but next time to make sure they add that store policy in the store or on the receipt. It wasn’t til I got in my car that I realized that I was still within the 10 days of purchase since this was day 9 so I got out my car to go back inside. An employee that was outside asked why I was going back in and I started to tell her the situation. This is when she snatched the receipt and sour cream out of my hands and put it in the store and left the property. I was shocked and confused and didn’t know what to do. I walked back inside the store and tried talking to Linda that my items were taken from me but SHE IGNORED me. I feel violated and since I’m not a confrontational person I feel that I was taken advantage of. Linda is the owner so she shouldn’t encourage this type of behavior from her staff. I’m more upset at how she handled the situation since she is the one that’s supposed to set an example. The employee had no right to take my items out of my hands. This pandemic is bad enough and I shouldn’t feel like I’m being assaulted when going to a store. This is my first review I have ever done but I felt the need to let people know the kind of staff they have working at La Providencia. So they kept my receipt and sour cream and treated me like trash. Anyways, Stay safe everyone.
The place was Very dirty and The food I purchased was expired! I tried to get a refund/exchange and no matter what I said that the product was expired in a week Linda( who I think is the owner) refused. the products are sold already expired to the public. I know things are tough with COVID but a business still needs to act accordingly. Very rude service will never going back.
Best place to go and get Mexican candy for a party they have more candy then other stores
Still my favorite Mexican store NC. Fast service and low price to. Love mexican candys
Great store excellent customer service and great prices.
Great market for Latin foods - similar to the ones we frequented in Quito, Ecuador.
The cakes are to die for, when Im away from NY.
The light skin lady there is rude asf, dont recommend this place at all, place smells, all veggies are gross and old
This place is very stuck-up theyre not helpful and if youre not Mexican they look down at you theyre not very kind at all this place the food is terrible
Good variety of foods
Tnxdb add jg
Good
Good
Good store!
Wonderful store
It ok
Famous market in Winston Salem
Friendly service
Very busy
Very kind the girl who attended me ...
Terrible way of attending It is more important to be texting
Original:The light skinned women is so impolite / disrespectful, the store is messy, the food looks old, take your money else where if you want to be treated like a respected customerTranslated:The light-skinned woman is rude, the store is messy, the food looks old, take your money somewhere else if you want to be
This is the third time I have received an expired item at this store. This would not be a problem if the employee specifically the young light skinned lady with highlights gave me such a horrible experience. She ignored me AND walked away while I tried asking her about the product and a refund for an EXPIRED item I bought at the store. I used to love shopping here, however the young light skinned lady with highlights has consistently made the experience shopping their horrible.This is the third time I have received an expired item from this store. This would not be a problem if the employee, specifically the light-skinned young women with highlights, gave me such a horrible experience. She ignored me and left while trying to ask her about the product and a refund for an EXPIRED item that I bought at the store. I loved shopping here, however the light-skinned young lady with highlights has made the shopping experience horrible
The cashier had a very bad attitude!
Very good
Boy do my shopping
Very bad nothing good
I sing porke benden Mexican things and above all it is the cheapest store that sells cheap and many things especially
Everything is very expensive
Very bad service as the girls attend very rude telephone, so who will endure them, I used to go every weekend but never returned like this
Very. Good store I like it because if there are a lot of things that they put in one, they throw them in the trash like they grab caps stores, I give it a 10 stinks store
I love cakes, they taste wonderful with coffee! Very friendly serviceI love the cakes, they taste wonderful with coffee! Very friendly service
A good shop
Okay, all the meat is $ 1.99
Here I find several things at low prices
Very kind
I need a phone number please thank you
Good
It has some good deals but I hate that they require you to buy a minimum $ 10 to use your card.
Nice clean seat
Well
Find fresh meat
I found what I was looking