Brought my Tesla in to be worked on after a collision. 1 week later I picked it up. Slight small issue with the mirrors was resolved on the spot. No hassle no fuss just professional quality work. They have earned a customer and friend for life!!!!

Excellent repair shop! From the initial phone conversation to picking up my perfectly repairing car. They simplified the process and handled getting my Enterprise rental car delivered quickly and handle all communication with the insurance company. The front desk staff had a warm greeting and were very helpful both during phone calls and in person discussions. Thanks for providing great customer service and a smooth experience! I will easily call them first if needed again.

Top notch service, excellent communication. Only problem is the part they repaired looks better than when I got it from Tesla. Gonna have to ask them to paint the rest of the car. 🤣

Absolutely love the communication thats provided. They keep you well informed of your vehicle. The work is also amazing,they did such a beautiful job.

Brought my car to Windermere Collision after being rear ended by another driver.They called me to keep me updated on the repairs done. The staff was extremely helpful and supportive in dealing with the other drivers insurance. They did an excellent job on the repairs!I highly recommend them!

Recently brought my Acura TLX in for repair from being rear ended by another vehicle. The staff from beginning to end were friendly, professional and informative. The repair work was perfect and completed before the expected time. Highly recommend!

We had two vehicles fixed at this center and the work was done perfectly. Great service and friendly staff!

I got my car front end fixed. I had to wait almost two months for my car because a part was delayed. While I was waiting I had multiple employees call me with an update stating my car was ready. I had to let them know about the delayed part every time, extremely disappointing. I finally got my car back within a week my car died. I had to get a jump which didn’t that work until my coworker tapped my battery post. Every time I locked my doors or use my steering wheel my car lights flicker. 3 weeks later my car dies again. I got my battery check and my battery is fine. My car dies again a few days later. So, I got my alternator changed. My car still didn’t turn on. I cleaned my battery post and my car still didn’t turn on. I wiggled my car battery wires and my cars turns on. I strongly believe my car is not working due to a wiring issue caused by this center. I have never had this issue until I had my car fix here. My tire flat also came off and my bumper popped out of placed. I recommend going else where.

Amazing service! The process was so streamlined and convenient. They clearly know what theyre doing. They communicated multiple times and even stayed open so I could pick up my car on a Friday evening. Having the rental car on premises was really helpful. The work seems top-notch so far! I appreciate their customer service during a stressful situation. I will definitely bring my car here for future service.

Very professional. Impressive group of lady advisors & friendly receptionist.

Excellent experience from the moment I took the car in to the moment of picking it up! Very thorough on explaining the process. Simplified the process. Seamless car rental experience. Everyone was great! Made you feel highly important. If I could give more than 5 stars, I would! so lets call my 5 a 5 PLUS! Thank you for the great customer service and an easy and smooth experience!

I had a small scratch on my 2020 RAV4. I stopped by the shop on a Saturday morning and was promptly greeted by Darwin. Showed him the scratch and asked if they would be able to buff it out. He explained there wasn’t anyone there on Saturday to help but if I would bring it by on a week day they would be happy to help. I took it in and Darwin immediately took my car back and within in 5 mins he had it back to me completely fixed. Everyone I came in contact with was very pleasant and helpful. I would HIGHLY recommend Windermere Collision.

Awesome service... A tree limb fell on my beautiful truck... I took it in and it was done in a day and perfect... Customer service is amazing... They even managed to get me (without asking) a rental truck since I brought in a truck... I couldn’t ask for better customer service or workmanship... Added bonus was they detailed my whole truck before giving it back... I will always come back 😊😊😊

Honestly the best experience Ive ever had at a repair shop. Drop off was easy and safe (per COVID), the lead technician explained everything he was going to do clearly & patiently, and they were even able to help with my battery dying unexpectedly that morning (unrelated to the scheduled repairs). Repairs were done at such a fair price and finished the next day. Everyone involved in the drop-off and pickup was wonderful. Ive been recommending Windermere Collision to everyone I know!

This was a Geico recommended repair shop I took my Mazda6 to after I was hit from behind by someone else. They did a great job and it looks like nothing even happened. Also the rental car process there was very fast and efficient. Overall I am very glad I took my car here to get repaired and will continue to do so if I need other services done.

Update: Janis the manager reached out to me and they corrected their mistake. I was scheduled two weeks later and they did the job in 24 hours. I was told the original information I received was false and I appreciate them making it right.Horrible experience. They used to be a great place, awesome reviews, but I was told due to growth and volume they wouldn’t not schedule me. After already getting a quote from them and returning for service, I was told to not leave the car with them, and when I asked when I could come back to do so, I was told there wouldn’t be a time. The actual reason, they get a lot of money from Geico insurance claims and if you are trying to get work done without that, they don’t care and don’t want your business. Awful, awful business, should be called Geico Collision Center.

They did a great job getting my corvette back on the road. However their customer service needs work. Took entirely too long to fix an error on their part.

Service was fast and friendly. Would highly recommend!

I needed to have work done to fix a broken mirror on my suv and have the side painted and I was AMAZED with how professional and timely Windermere Collision Center was! My mom had recommended I use since she’s been there before. And I was very well pleased! I love how they provide updates every step of the way! Also, when I picked up my SUV I was very surprised to see how they had vacuumed and made the interior smell delightful!

AMAZING, Same day repair!!!Chekiva is extremely helpful and professional.100% recommend

I Was very pleased. The process was super quick and easy.I dropped off my car and was in a rent a car within 10 minutes. Geico sent me there for my repairs .My car looked like new and was completed by the very next day. I did not even know places like this even existed, that were this good and efficient. I thought repair prices were extremely reasonable.

Outstanding customer service and everyone who works here 5 star experience. Thank you

I brought my 2019 Ford Fusion in that got into a pretty bad accident. Both sides were messed up, there was a lot of body damage. It took them about 2-3 weeks to repair my car but they did an absolute amazing job! Not going to lie it took longer than they said but the quality of work makes up for it. Elaine is such a sweet girl and was helpful and kept me updated throughout the entire process. I’m super impressed with my car and couldn’t be happier!

The front end of my 2015 Hyundai Accent was damaged in a collision. GEICO directed me to Windemere Collision Center. When I arrived, I was immediately greeted, a thorough analysis of what would need repairing, the approximate cost, and the approximate time frame for completion. I was also provided a rental car.I was notified regularly as parts were ordered, received, and the work proceeded. Everyone on the staff, the greeter, the estimator, the cashier, the follow up calls, I mean everyone, was knowledgeable, efficient and friendly.Hopefully I wont need their services again; but, if I do, I wont have any worries.

Got in a car wrecked? Ha! Who hasnt in the greater Orlando areas.This collision center gets those wrecked vehicles of all makes and models, foriegn and domestic, late & early models, luxury & exotic, and simply Getz it Done! If you want your car insurance claim adjustment to be processed, repaired and delivered back to you sooner than later, this is the place!

Everything was done quickly, efficiently, and the repair was beautifully done.

Service was amazing. They were on point in every way. I had to get my back bumper replaced and was expected to be the week and was done the next day. Thanks for everything!

Nia did a great job following up with me and keeping me posted on my Collision Repair. The Repair foreman also went over and above to show me the repairs they had completed and also told me I could come back and he would show me how I could do some touch up paint repairs on my own. Great service

I had the unfortunate, but great pleasure of working with Windermere Collision Center. After a recent accident, I was referred to this location by Geico - the insurance carrier for the car that hit me. First, to trust an insurance company, then an insurance company that wasnt your own was nerve racking. However, the entire process from beginning to end was incredible. From the phone call from the insurance, to the follow up from the car rental company, to the initial call, repair, then follow up call from Windermere Collision truly made me feel like I was their only customer and their only concern.For the service at Windermere Collision Center themselves - they were 100% on point. I had a 10:15a appointment with a gentlemen from the Center who was going to receive my vehicle, survey the damage, and provide a quote. I got there at 10:15a - he was already out there with pen and paper in hand ready to go. The girls that followed toured my vehicle marking up all the defects on my car the were accident related and not accident related. They went over everything with me. Pointed me to the rental guy Mark with Enterprise who had my rental car clean, gassed, and waiting for me to pick up. He handed me the keys - I signed a few docs on an Ipad, and I was on my way. I was there maybe a total of 15 min from entering the drop off line to leaving in my rental. They knew what they were doing and nothing was missed.2 days later my car was fixed. New bumper, new switch, new reflectors nothing was missed. They also detailed the outside of the car - I swear it was cleaner after I picked it up!! I dropped off the rental right there at Windermere Collision, I again signed a few docs that I was picking up the vehicle, they explained my LIFETIME warranty, and I was on my way. The pickup of my vehicle was quicker then the 15min drop off.A few days later, I received a phone call from the Center making sure everything was still ok and again explained the LIFETIME warranty. They wished me the best and that was that. Enterprise also called a few days later, thanking me for trusting them for my rental needs and to let me know that of all things, I left two bags of cat litter in the back of the rental. They could have easily kept the $40 worth of litter because I forgot about it, but no they instead called me to come pick it up.The whole experience from beginning to end was a blessing. Everyone was amazing. If I ever need a body shop again - Windermere Collision Center will be my first and only choice - a great recommendation from Geico as I was planning to take it to the dealership for repairs.UPDATE: My wife got into a car accident a few years ago - she reminded me that her car was also fixed by Windermere and had the same amazing experience. This proves that they are amazing to EVERYONE and this is not just a one off experience.

Let me start off by saying this facility is SO impressive!! Its clean and modern, unlike other body shops I’ve been to. I brought my car here for the Geico program and it was effortless. I was in and out for my appointment and the staff was so welcoming and friendly too. They updated me constantly which was unexpected but a nice touch. But the most important part, the quality of repair is amazing! I’d even argue that my car looks better now than it did before the accident. 10/10 would recommend this company. Thanks Windermere Collision!!!

Well after bringing my car to get repaired after getting hit car looked immaculate when picking up until two days after pick up bumper started coming up and I was told from being hit come on really and paint started to chip and when I brought it in to get looked at I was told that it was from hitting something so much for it being life time guarantee

I am very pleased you got my car back to how it was as best as possible. The truth is..it was in accident and that saddens me, so it will never be the same or as new, however i appreciate the great work your team did and the hospitality and punctuality of the team!!! Everyone was so nice,I LOVED IT!! And the rental i got there through enterprise was not too shabby either!!, my first time in a BMW,Thanks again for taking great care of my baby! The work was great.

Customer service excellent informative much appreciated the best better than the rest

Great service and very nice staff. Thanks Sam!

Excellent service from beginning to end. I am surprised with their service it was better than the Audi customer service. I recommend 100%.

K but clean all the glass out the car. I almost got cut.

The attendants were very professional and educated. The service was perfect and fast. Excellent

First walked in and was greeted by the front office staff and they were extremely helpful and professional! They have a great system in place to make it quick and easy so I didnt have to stress on anything. They had all my questions answered with advance. Elaine in the front was also very helpful with my questions and professional! Highly recommend this place for anyone.

Excellent service and quality. Thanks to all the employees especially Rich and Janis for their kindness, excellence and friendliness. God bless you always

Great customer service. However quality of work definitely couldve been better

Excellent facilities, even better staff! Definitely reccomend.

Everyone I came in contact with at the collision center was pleasant, professional, and ensured all my repair needs and questions were taken care of right away. The process of checking in, to preparing my car for repairs, to bringing the rental to me went so smoothly and efficiently I was in and out in no time. When my car was ready to be picked up a few days later, there was no waiting time and I was on my way. Oh, and the repair was excellent although I didn’t expect anything less. I’ll definitely be going back for the next repairs and highly recommend this company.

The staff is awesome made the whole process easy and straightforward. This establishment gets it and delivers the best quality work and customer satisfaction. Jelyssa is professional and communicates clearly each and every step. Definitely recommend to anyone who wants a pleasant experience after an unpleasant moment.(CRASH)

Truly a pleasant experience at Windermere Collision Center. From the moment you arrive their friendliness, competence, knowledge, informative, and pleasant atmosphere reflected. My whole experience at Windermere Collision Center was a 5 Star service. They did a fantastic job on the repairs of my vehicle. My car was fixed in a reasonable time, and the repairs are guaranteed. I would definitely recommend them to family and friends.

My insurance company uses them for damage repairs. They were so professional from start to finish. My car went in a mess going in and I got it back sparkling clean, inside and out. Customer service was great!

I had an amazing visit from beginning to finish! Jelyssa was very polite, efficient and really went the extra mile for us. The car also came out in a very timely manner just the way we asked for it :)Would most definitely recommend for all your auto body repairs!

From the moment we drove our car into Windermere Collision for a repair estimate to the moment we picked it up after repairs were complete the entire staff has been so efficient and professional. Your follow up on every single detail is the absolute best. The whole process was so easy and fast. My husband and I have been so happy and so impressed with your quality of work and your utmost quality of personal customer service. And, we received our car back earlier than we expected. Thank you for your complete professionalism.

I went to have my car fixed and they did an EXCELLENT AND AMAZING job! My CSR Cristina went all out! She was kind and updated me throughout the process. I will recommend this place 100%

Best Customer Service and Technical Support Ever....Highly Recommend

I had an accident occur and was told by the other persons insurance company to come here.i was taken care of by Joe and he was pretty straightforward with the process got my car back in a week.nee bumper and freshly painted.car was also detailed and cleaned which was a nice touch!

Great staff, very friendly and professional. Consistently kept us informed on the status of our vehicle throughout the process of repairs. Great job with repairs and also cleaned our vehicle once the job was complete. I would definitely use them again.

Windermere collision center did a great job on my cars body work!Jelyssa was very sweet and professional calling me everyday with updates on the status of my vehicle and once it was ready for pickup. The process was fast and easy and it doesnt even look like the bumper was ever damaged. I would definitely recommend!

Excellent repair job, looks brand new! My rear passenger door was dented in by a collision to the point where the door wouldnt properly close/open. The shop did a fantastic job with the repair! This OCD girl cant even tell at all!Also key to note, they replaced the door rather than fixing it because they work for the customer, not for the insurance company. Felt good knowing the shop had our back to repair it right against big bad AllState.

This was the first time using them and they were great. Easy to deal with. Cristina kept me up to date with everything that was going on. They finished my car ahead of schedule and it looks great. I highly recommend them.

My insurance company brought me to this facility due to a collision I had. I must say I was impressed by the professionalism and customer service this team performed. From Nia Davies my consultant to Jenice the Center Mrg they were on time and just overall a 5 star service. I highly recommend this particular location. And the fact that their lobby is impeccable says a lot about a business.

Had the rear window replaced. They were very professional and courteous they inspected my vehicle in full detail and pointed out things on my vehicle even though my reason for being there was to replace my damage rear window on my Ford Edge. My full experience was very rewarding and I feel very confident should I need them again I will return

Excellent service..kept me informed daily as to status of repairs..paint job matched perfectly..Id be hard pressed to find a flaw. I highly recommend!!!

Windermere Collision provided superiorservices from the point of my arrival until completion of all repairs. They thoroughly communicated every step of the process which made it a seamless process. I would like to thank the staff for great customer service and a job well done with all repairs. Thank you!

Such a good experience at this place! I had my first accident and I didn’t know what to expect but this whole process was so easy. Jelyssa was so helpful and walked me through everything. Hopefully I won’t have another accident but if I do, I’ll definitely come back here. Everything was so clean, and everyone was very professional.

Great customer service. I had gone to another place for an estimate that would have taken four days- but they got my (deeply but small) scratched door fixed in one day- and for a better price! Jelyssa was super kind and helpful with the whole process. I’m bad with remembering names, but the man who got my rental for me was great too. He got a car for me that was similar in size to my own car.

After our appointment was made, we were kept informed about what’s going on to a follow up call the next day. WCC staffs are welcoming, very open to talk to, they get the job done right to exceed customer expectations. They strive for excellence and really maintain their professionalism. We will go back there if needed and we highly recommended WCC.

Great service and friendly staff. I was very pleased with their work product and follow up. At the time of my appointment I was greeted outside so they could receive my vehicle and my rental was set for me to take. I dropped off my vehicle at the open of business and before they closed I receive a call that my vehicle was ready for pick.

Amazing service. The best body shop I have ever been to.

I highly recommend Windermere Collision Center! From the moment I walked in, I was extremely pleased with the friendly staff, thorough work on my car, and the quick turn around. My car looks brand new! Thank you for your quality work.

The facility is very clean and well kept. My vehicle was repaired on time and was returned to me in excellent condition. I will gladly recommend your team. Jelyssa was very polite and understanding. She explained the entire process and I appreciate that. Great Job!

Everyone at Windermere Collision is amazing! They answered all my questions about the process and made it their priority to make sure my truck can back the way I wanted it. When I got it back, it looked brand new. They even washed the inside and outside before they returned my truck! Highly recommend them for any body work!

I can not express how wonderful this place was. I was there through Gieco and start to finish it was so easy. Dropped off my car, they were there to do all the paperwork, before that was done the rental car was already pulled up ready to go. Called with updates very regularly. Process to pick up was just as breezy. My car was even cleaned inside and out, new car smell and all. Will use again even if not through Gieco.

I would recommend Windermere Collision! They are very professional and they do an awesome job. They go above and beyond. I felt like I had a new car when I picked it up. The prices are reasonable also!

I had my car fixed by Windermere a couple of days ago. And I want to say I never had such an amazing experience in any other place. Cristina was amazing and was always there helping me and keeping me updated with the status of my vehicle. I recommend this place 100%.

I had an amazing visit here and Jelyssa made the experience even better by being so polite and answering any questions I had. Would definitely recommend this location for all your auto body repairs!

The staff and building is professional and kind hearted. Jelyssa helped me throughout my process and explained to me what my best options were. She understood that having someone hit you can be a stressful experience. Also to have a place where the owner personally helps you as well even if it’s to say a warm hello really changes the experience.

I took my Ford Expedition for repair here and I was informed every time about the status of my truck, received pictures of what to change and repair, estimate and a day to pick up my truck. I had a very good attention from Elena and Jelyssa they took very good care of me, I just want to say thanks to all of them and keep going like that, I will recomend in the future this place, thanks Windermere Collision Center.

Realizing, after setting up an appointment, they were 40 minutes from my location, I started having second thoughts.The day before my appointment they called to confirm, make sure I had directions, and layout my expectations.Upon my arrival I was greeted by a Team that can only be describedas The A Team !A person who introduced each member and what they were going to do for me. Then, before I knew it, I was off in the rental car that was set up for me.Each day they called with an update.Again, before I knew it I was back at the very nicely decorated and clean office.Intake if the rental was as quick as the take off. But, the presentation of my repaired vehicle was even better! Each area of repair was thoroughly discussed and constant checking with me that it met with my approval. It was also explained multiple times that if at anytime I find any fault with my repair they will fix to my satisfaction. Who does that anymore? Windermere Collision does. I just moved to Sorrento two months ago after living in South Florida for over 35 years. What an unbelievable difference Windermeres customer service is over any other. And I dont just mean for their segment, I mean all other Customer facing companies. Wish they did more than fix vehicles!What a great group of people!SincerelyPaul Preston

Very clean and the service was fast and friendly

Updating my review, paint base was incorrectly used on my car. After a second attempt it was fixed perfectly. Thank you for your willingness to fix it and make it right.

Quality of work was great on my vehicle. J.Brown was very helpful with any questions I had. Shes very charismatic, professional, and follow up on customer to make sure that everything is right.

They are efficient, friendly, and fast. The experience was easy and seamless. Will recommend to friends.

Did an amazing job! Went beyond and above forme . My car looks brand new! Also everyone there was so sweet and understanding! If anything I’ll be bringing my car there and no where else !

Great services, great customer service. I had an accident and I got my car fixed there and they did a great job. My car look brand new!!!!

Great professional service, excellent results. Took the vehicle in and the car was ready to go the next day. They also detailed the whole vehicle for me, thats service.!!!

Awesome all around

Windermere Collision Center is top quality! ! Jelisa was so friendly, helpful and easy to work with. They replaced my bumper and removed a few dents. My car looks like new!

Very friendly professional, i would highly, highly recommend this place, they are great with keeping you posted on your vehicle, and explain everything to you in details. i could not have asked for a better service, thank you.

Not a fan.😦😦

AAA recommended this place because it was near my home and I needed some work done to repair my car from an accident. The facilities are really nice and impressive looking. Everyone I came into contact with was professional and friendly. They did an awesome job repairing my car and quickly. They also kept me advised regarding the status and finished earlier than I expected. I would highly recommend this place to friends and family.

They fixed my bumper, just a little scratch. Did a fantastic job.

My 2014 Lexus RX 350 was recently dented on the right front mudguard. I took it down to this collision center and I was extremely impressed! I was approached immediately by an estimator. He was polite, courteous, and very professional. In no time, I got the estimate for the damage and he worked with me for the time frame on the repair. When I came to pick up my car, I was very pleased at the first look of the repair work that had been done. He was able to explain everything to me. The car even washed and vacuumed. I paid my bill and was given a warm send off. I highly recommend this place!!!

I took my car here to get my back bumper and panel repaired. They were fast, effiecient, and my car looked as good as new by the time they were done. The facility is really nice and clean and the staff was very friendly and clear on what was gonna happen to my car. Overall, I would definitely recommend getting your vehicle repaired here!

Helped me get into rental within 5 minutes granted I had come an hour early I waited only about 20 minutes they were busy

I just had my car repaired at Windermere Collision this week. Amazing service! They kept me informed the whole time on when my car would be ready. And they were so fast and friendly. I will always take my car here!

I took my Cadillac XT5 to Windermere Collision Center for repair a few days ago and I was pleasantly surprise at the time and care they took in completing the work on my car. I find their customer service informative friendly and understanding and their craftmanship second to none. As a motor vehicle repair center WCC exceeded my expectation. Well done guys!

I had my share of car repairs from various collision centers but I must say that this time it was a great experience. Windermere Collision did an awesome job with my Camaro! I had given in to the thought that my car was not going to look as good (it is only 2 years old) but I was pleasantly surprised on the outcome. And to top it all off, the staff were so friendly and helpful. I highly recommend this place. Thank you to all at Windermere Collision Center.

I spent a number of years in my life working in automotive jobs. My experience here as a customer was definitely in my top ten. Everyone was upfront and clear. The results were spectacular. Even more impressive, the turn around was faster than even they had anticipated. This is what a repair or service job is supposed to be like. Just a stellar in and out for my accident repair.

By far one of the best places to get repairs on a car. Everybody is so nice and friendly. Very neat and clean.

I always get nervous that I’m going to be misled when it comes to car stuff. Windermere Collision really made the process easy. Jellysa was super helpful at getting me the service I needed. My car is in great shape now, and I know I’ll return in for any future services.

Very pleased with the service offered by this company. Professional and cost effective place. Would definitely recommend!

They made the whole process simple and convenient. Loved that I was able to drop my car off, get an estimate, have it repaired, and grab a rental car all from the same place. They made the whole thing painless. Would definitely recommend to anyone.

Thanks to Rich at WCC! They fixed my car a few months ago after I was rear ended. I noticed recently that the same bumper they fixed looked like it had popped out so I took it back for them to realign it. Rich took 1 look and pointed out that I had been hit again (unbeknownst to me obviously) and showed me the scuff and paint marks, as well as the wheel well molding that was loose which I hadnt even noticed. He fixed it for me as a courtesy and I am extremely grateful! Quick and easy and everyone is very friendly and professional. Go there!

Jelyssa made my day & my experience seamless & easy! 100% recommend this place for all of your body work! Car looks great!

My insurance recommended Windermere Collision Center to fix my car that had encountered significant damage from being rear-ended. I was very pleased with how they took care of me and my car. When I arrived, they greeted me and had my rental waiting for me. They went over everything with me and then called me every Monday, Wednesday and Friday to give me updates. When my car was repaired and ready for pickup, they were again ready for me when I arrived and my car was not only completely repaired, but it was cleaned inside and out. I so appreciated the good communication, anticipation of my needs, quality workmanship, and attention to detail that was given. I would definitely recommend them for any autobody repairs.