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CPR Cell Phone Repair Winter Haven
1602 Dundee Rd, Winter Haven, FL 33884, United States
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CPR Cell Phone Repair Winter Haven
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Review №1

I called yesterday terribly upset, because they said to my son, a few drops of water would not hurt the water resistant phone. My son picked up the phone with wet hands after washing them... and the camera was fogged. He was hestical as he has waited so long to have it fixed. Well... the guys at the shop were 100% correct. Today the phone is perfect. I called and apologized. I am embarrassed and also amazed and impressed that they cared enough to reach out, even though it was 100% user error. Chris was very understanding, and graciously accepted my sincere apologies. I do not know if all CPR shops, are this amazing... but Chris and his staff are the best. They have above and beyond customer service. Thank You!

Ke
Review №2

This shop is awesome! The owner, Chris, is knowledgeable, skilled, honest, and personable. I would recommend CPR to anyone in need of electronics repairs. He will be the first one to tell you if repairing your device is not in your best interest, even if it means referring you elsewhere for a replacement. That kind of integrity is getting harder and harder to find these days. If youre looking for honesty and reasonable prices, look no further.

Je
Review №3

They couldnt help..and it was to much money to fix a phone screen...and my phone was old too..but it still work good..just wanted to fux my screen..to much money..for that i buy a new phone..sorry..

Ga
Review №4

I’ve been going here for any tech problems with laptops, PCs, phones, ect since I moved here. At the time these guys weren’t part of the CPR chain yet and even since then I have only ever received excellent service from them. Never been sold things I don’t need and always got fast fixes. Staff are always pleasant and helpful as well.

Et
Review №5

My iPhone had gotten exposed to some water and I tried to clean it up myself but Face ID was broken. I had called CPR and they mentioned to bring it in. I brought it in and they opened the phone, cleaned it up, and ran diagnostics. Theres wasnt that much water and they mentioned that Id need a whole new screen, but I decided I could live without Face ID for now. When I asked them how much it was for the cleaning and diagnostic they did, they said it was free of charge. Wow, what a breath of fresh air compared to most repair shops, Ill definitely come back here when I have repair needs. Great customer service.

Ry
Review №6

My wife needed a new phone case while on vacation. We went to the store and they were very helpful and knowledgeable. I would definitely go back.

Pa
Review №7

Courteous, knowledgeable and fast. Derek unlocked and cleared my two cell phones that I no longer needed.Thank you for helping me🤗I would definitely recommend this shop and will return and refer my friends here.

Sc
Review №8

Excellent Service, knows what they are doing, reasonably priced and extremely friendlyHighly recommend

St
Review №9

Brought them my old Xbox for repair. Very timely service and reasonable prices. If you need your early 2000s game consoles serviced or repaired, these are the guys you want👍👍

Jo
Review №10

This business exceeded my expectations. Brought in my iphone after exhausting Google posts.The issue removed a function from settings that caused an annoying result.Five minutes and they brought the function back without having to uninstall the software.They did not charge me a dime.These guys know what they are doing.

St
Review №11

Fantastic service! Had my S9 up and running in under five minutes for $19.00!

Sh
Review №12

The guys at CPR are fantastic! My husband and I needed our shattered android phone screens replaced. We found them through google and they had great reviews. We were not disappointed, if not more impressed.They are super knowledgeable and have YOUR best interest as their first and only priority! We will be back without any hesitation, if we need anymore repairs!

J
Review №13

Fixed my pixle 2 and i would say its arrival was a day later for the part after i paid the deposit and it would have been 100$ cheeper at the mall but it was a good job otherwise

Ro
Review №14

Derik was awesome. Needed a phone repaired while out of town. He had it repaired in 30 minutes. Good place great service.

C
Review №15

This is our go to phone repair place in winter Haven. Great prices and nice staff. I have got 4 phones fixed here and the work they do is always quality. They are very honest and do not suggest pointless repair. You can trust these guys.

Sm
Review №16

Excellent service. Highly recommend!

Su
Review №17

Very nice and professional! Quick repair! Definitely will be back!!!

Th
Review №18

Laptop charging port went out. Affordable Computer Geeks claimed we needed a $700+ for new board... plus install. CPR was reccomended and they fixed it for $149!!! The new part was $60 and only $90 for it to be disassembled, the old port removed then they micro soldered the new part on. Super friendly and knowledgeable staff. Great job guys!

Le
Review №19

Very Professional,fast and Great service.

Jo
Review №20

Theyve raised the rates, said it would take 5 days, but it only took a day to get it in.

An
Review №21

It was wonderful and cost was reasonable.

Ca
Review №22

Yesterday my husband and I walked in for help with my husbands phone. They helped us with great info and insight to the issue he was having with the phone. They were friendly and extremely helpful. Would definitely go back if we have the need.

Ch
Review №23

Great service! I shopped around for quotes for liquid damage to my Macbook Pro, by far CPR Cell Phone Repair was the most efficient in both time for repair and cost. Every time I was in the store or contacted over the phone, the representative was courteous and helpful!Extremely pleased with the services rendered.

Jo
Review №24

Great biz. Awesome owner who really cares abiut people and the service extended to ients

Do
Review №25

Helped me out getting a sim in my new phone

Jo
Review №26

My husband told me how much he liked CPR and said I should take my iPad to them. They installed a new battery, cleaned it up, and it works great and holds a charge now. They are knowledgeable and honest. I highly recommend them.

Je
Review №27

Quick, efficient and reasonably priced

To
Review №28

Repaired my Samsung Note 9 quickly. Job well done. I highly recommend CPR. If needed will use again.

Vi
Review №29

The staff was both knowledgeable and efficient in diagnosing and repairing my computer. It was there for less than 24 hours! Thank you for your great effort!

La
Review №30

I came in to the store and was greeted immediately. The experts at CPR took care of my phone in record time, and at a reasonable price, and then sent me on my way with an appreciation for bringing my business to them. I would highly recommend this shop to anyone experiencing issues with their phone.

Ti
Review №31

I recently purchased a MOTO g6 phone. We brought it in to your shop to have the info on my Trac Phone transferred over to the new one. Devan took care of it. He was very professional and helpful and took the time to answer our many questions. We were happy with his work and with the way we were treated. I will be recommending CPR to our friends and neighbors.

Cl
Review №32

I bought my phone in for repairs. I asked for my headphone jack, charging port, power button, volume button, and reconnect my internal speakers. I didnt ask for them to be looked at, I said replace it all. The buttons work and the speakers work now which is why I gave 1 star. Gotta give credit where its due. As for the charging port, it was good enough and working according to them. A few weeks later I gotta wiggle the port to get my fast charge. Also, the headphones still have to be jammed in and if you bump it, it pauses my music. But thats good enough I guess. Now the back of my phone is taped on because the adhesive is falling off. Moral of the story, my phone nor is my wifes going back there. The price was good for what I asked but it sucked for only getting half of what I asked.

An
Review №33

Nice people. Quick service! Wonderful place! Thank you!

He
Review №34

Wow, what an amazing service I’ve received at the Dundee location. My wife took my son’s phone a few months back because he broke his screen and she went to them and boy was she impressed with the service she received. I had issues with my iPhone were lint gets trapped in the charging port and it has the symptoms of the port going bad. I took it to T-Mobile and they said they don’t do any services to the phones and suggest to take to apple store. I had been with charging difficulties for almost 2 weeks and I had woken up in the mornings with an iPhone not charged at all. I told her about it and I was still upset about it and annoyed because I do take excellent care of my electronics and vehicle. My wife said take it to CPR it’s worth a shot to see what they said. I went in late to work today and said why not let’s give it a shot. I was in and out within 25 minutes not only was my issues fixed, my case had a small chip in it that eventually spidered out and I asked him about screen protectors and I said I bought it about a year ago and it was an invisible shield he gladly said great they have lifetime warranty just pull up your registered email and that’s all it takes. I was blown away for such an honest, quick, effective service. I invested 20$ for a new screen protector, a clean charging port, ended up being a lot of lint in the port charging slot. He also gave me recommendations on how to minimized the amount of lint being trapped. Thank you guys for the honest and quick service, this will be my go to spot for electronic service needs, they do more than just phones btw. :)

Ca
Review №35

I needed my iPad screen repaired. They were polite, communicated well, fairly priced, and finished pretty quick. Will check here again if I need a quote for something else.

Gl
Review №36

I have been doing business with All Star Tek for 5 years. I absolutely recommend coming to Chris and his professional and experienced staff for your repair needs. Customer service 5/5. Professionalism 5/5. Turn around time for repairs same day or next day. I like how they keep me updated on all of my items I bring in. Indeed great business owner. I will always remain a loyal customer!

Ve
Review №37

Amazing service. Fixed my phone quickly before I went out of town. Definitely plan on returning for any other cell phone issues I may have in the future.

pa
Review №38

James was able to quickly resolve my iPhone 7 problem. The repair cost was reasonable and fair. Chris, the owner, was extremely helpful and during a very friendly conversation, provided me with lots of good tips to help me with my Apple products. The customer service at Star Tek is excellent!

Sh
Review №39

I had my IPAD screen replaced. The work was completed within 24 hours, The technicians were customer focused and professional. I will go there again (if needed).

Ri
Review №40

The folks at All Star Tek are hands down the best when it comes to diagnosing and remedying your electronics problems. We recently had an issue getting an iPhone 5S go down to charging issues. The team there went to every length possible and made sure we left an extremely satisfied customer. I cant endorse this crew enough. We will be back when this teams services are needed again

ri
Review №41

Fast and friendly service. Wife extremely happy with her phone repair

J
Review №42

I have been going to AllStar for a few years now. My children (and I sometimes) were always terrible with electronics in our younger years, so we were bringing in tablets, laptops, phones, etc to get hardware replaced. I have never commissioned them on software issues, but they know what theyre talking about so if I was ever in a pinch, Id probably use them for that as well. Great personalities, speedy work, fair prices. This isnt a kiosk in the mall, so dont treat them as such, these are true working professionals.

St
Review №43

Great customer service. Very professional and gets your device repaired in a timely manner.

Mi
Review №44

GREAT guys! Thought I lost all of my pictures and numbers and they got everything back exactly like my broken phone. :)

Mi
Review №45

Very professional! Knows their stuff. Excellent customer service.

Ja
Review №46

They charged me over 100$ to fix my iPhone plus. When I got my phone back the front camera would not work. I called they said bring it back they would fix it. When I returned today after waiting for the guy to take his time to finish his lunch he looked at it for a few minutes and told me they can’t fix it sorry. Horrible customer service. Lack of care for their customers. Would not recommend!

Mr
Review №47

Too expensive, replaced phone for $20 more than battery replacement cost.

An
Review №48

Wouldnt even rate them 1 star, have brought multiple phones to this place to get fixed and the prices are outrageous, they use cheap glass dont even use the correct glass for phones and all 4 phones I have gotten fixed here break for no reason had one sitting on the dresser charging and the screen just shattered for no reason and it wasnt even within 24 hours of having my phone back and they wouldnt fix the screen at all. This place sucks. Wouldnt recommend this place to anyone. And it was the high quality glass because I paid 375 for the repair. And you left debris under the screen there like little sand particles cause you can feel them. And the phones before that you didnt even properly sit the display because I got them back with the screen barely in contact

Ca
Review №49

I was given options on what could be wrong with the laptop. I left it with him and he notified me of what was wrong. It needed a new harddrive and battery. I allowed him to go ahead and fix the laptop. It was cheaper than to buy a brand new one. Thank you guys

Gi
Review №50

Still have not recieved the quote I requested a week ago.

Je
Review №51

Very honest and quick service!

Na
Review №52

Had a part for my phone when other places didnt have it in stock. The back glass for my S7 wasnt that much but the battery was more than I expected. But they fixed it in about an hour so overall Im very satisfied.

Da
Review №53

So I called to find out if they have a part in stock. First the person sounded confused by my request, given the fact I used the correct terminology for the part. Then they seemed even more confused and would only have the part IF I wanted them to fix it. Seeing as I can fix it easily and the part costs me 15.00 online, I will not bother supporting this local business as they seem to only wish to cater to people willing to pay for their repair service. Oh, added note, once he said they only do repairs, I did not even have a chance to respond as they hung up.

Sc
Review №54

Turnaround time was great. Very professional and friendly staff

CH
Review №55

Had a repair done on my wife’s s6 edge plus wich was very expensive and within a week screen started to run and now does not work at all with absolutely no damage to the glass front or back as it is always in a case. Not to mention they had the phone for over 3 weeks !! I do not recommend

PA
Review №56

THESE GUYS ARE WONDERFUL. IVE BEENUSING THEM FOR ALL MY COMPUTERS FOR YEARS THEY ALWAYS TREAT YOU LIKE YOU ARE ROYALTY .

St
Review №57

Very helpful. Needed an estimate for reimbursement for damage and they were happy to oblige.

Zo
Review №58

They never want to fix my electronics

Jo
Review №59

Great place.

Br
Review №60

Took care of my phone in a timely manner. Would return again if needed.

Ga
Review №61

Immediately solving my computer/printer problem.

Am
Review №62

I shattered the glass on my iPad 4. After giving their condolences, the very friendly gentlemen at All Star Tek replaced the glass in 24 hours. Speedy and reasonably priced service. I would absolutely use them again.

Se
Review №63

Quick repair.. Fair price. Best shop in Polk County.

Jo
Review №64

Expert service and very friendly, these are people you can trust.

To
Review №65

Polite very professional

Cr
Review №66

This place is very good and very knowledgeable on their stuff. It is hard trying to find good and reliable shop like this.

vi
Review №67

Thank you Chris, you stuck to it till the problem was solved. my Printer is now connected to my laptop and working fine. very reasonable too for the amount of time spent.

Ca
Review №68

Beware! After I called ahead and told them what I needed and got a price, then lugged the electronics there, the price more than doubled just by walking in the door! Dont waste your time too!

jk
Review №69

Absolute life saver. Great service.

St
Review №70

The people are very helpful and willing to work with their customers. I totaly trust their advice and work they privide.

Fa
Review №71

I called to try and see if I could get my PS4 looked at to be repaired. The guy on the phone acted like he didnt want to deal with me at all. Told me to send it back to Sony and pay $80 and they would send me a new one. Asked again for the 2nd time if i could just bring it down to have it looked at and again said he would have to order parts and doesnt have them and blah blah. How the hell do you know what you need if you wont even look at it. Hope your not the owner chasing away a paying customer or if your an employee the owner sees this. Ill just find another place willing to look at it and repair it and make sure I tell ppl to STAY AWAY from your shop

Yo
Review №72

Quick and professional service.

La
Review №73

I was changing a SIM card in my Fiancé, Jeff’s, phone. Chris removed the SIM card put the shelf back in the phone with the SIM card in it within 10 minutes.

Ro
Review №74

Completely honest. No charge for evaluation

Tr
Review №75

I took my broken iPhone to these guys to have my cracked screen repaired. I was helpful by two knowledgeable people and my phone was repaired within an hour. I didnt have to drive to Tampa!

Th
Review №76

I had my IPad 2 repaired here before and everything went well. I made the mistake of taking my almost new iPhone 7 to get fix because I cracked my screen. Major mistake! I went in with a cracked IPhone 7 screen and came out with other Internal issues. First, my home button was sticking out. They took the phone to the back to try to fix it and when they brought it back out, the resolution on the phone was all jacked up. I was advised to bring my phone back the next day (it was already after 5pm) and they would give me a free tempered glass. They next day, I came back and was advised that the screen used on my phone was incorrect and causing the issues. They said they would order new screens and call me when the screens got in. After waiting 4 days my phone was so disfuctional until it was frustrating. So I did what I shouldve did in the first place; ordered a replacement from apple! I called today and asked for a refund ($106) and was told they would have to uninstall the disfunctional screen but they do not have my previous screen to replace it with. I just think they were giving me a hard time because of course I need a screen to get a replacement. So instead of paying the $175 for the replacement from apple, I had to pay $106 plus the $175. I guess thats what I get for trying to save a few bucks. This company is good for quick fixes on your old devices but I do not recommend any new or expensive devices. Just save yourself the trouble, pay the extra money and have the real professionals do the job.***Response*** Before submitting my review, I called in and spoke with James to discuss the matter. He still insisted that I bring in the old screen and leave without a screen to get a refund. I told him I would file a complaint with BBB and he said Okay. I already have a new phone from apple and everything is working perfectly. I understand that you must reply to portray a good customer service image for your customers but honestly, I tried resolving the issue before hand and was turned away.

Mr
Review №77

My phone has had a rough life, recently it took an impact so severe that the screen almost came out, if not for my UAG case Im sure my Galaxy would have been destroyed.Somehow allstar tek managed to fix it, and in no time at all I had my phone back, at a reasonable price

Th
Review №78

They really know what theyre doing

We
Review №79

Great service, excellent explanation of problem, quick resolution, and honest, fair pricing. Much, much better than driving to Apple Store in Tampa or Orlando.

Va
Review №80

It was a great experience!😁

Ca
Review №81

Great service, very nice guys!

Sa
Review №82

Everytime I needed an explanation for my IPod I took it in and they told me exactly what was wrong with it. Reasonable price too.

By
Review №83

Good at repairs the highest prices on earth though be ready to feel violated when you leave dont tell anyone what you paid to repair so they dont laugh at you

ri
Review №84

Great service

Mi
Review №85

Good service no Hassel

An
Review №86

Great friendly knowledgeable company definitely recommend

Jo
Review №87

Excellent customer service, very knowledgeable, fast, very fair pricing.

Wa
Review №88

Very knowledgable & speedy repairs

jo
Review №89

Very nice people skills

Gr
Review №90

Super helpful

Ri
Review №91

Its a little local computer store that I visited to see if they could fix my tablet because it was running slow, but no luck, with it being an older RCA model.

Ho
Review №92

Great place to take your stuff

Ed
Review №93

Fantastic business.

Ch
Review №94

Great products and very knowledgeable

De
Review №95

Precision service!

Sa
Review №96

Great knowledge of electronics

TO
Review №97

Very honest.

Da
Review №98

Great service

Ge
Review №99

Great service

Ro
Review №100

Very friendly staff

Information
29 Photos
100 Comments
4.5 Rating
  • Address:1602 Dundee Rd, Winter Haven, FL 33884, United States
  • Site:https://cellphonerepair.com/winter-haven-fl/
  • Phone:+1 863-293-3400
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
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