Had a GREAT experience at JC Auto Market! JC and Jonny were awesome!! Not only did they have the car I had been looking for, but they stayed after hours on a Saturday night, just so I could go up to check it out!! Fantastic, professional crew here at this place!! If you are buying a car....go here! Trust me! Todd B. 2013 BMW 335i Convertible in August 2021
Had the Best Ever experience at JC Auto Market. Found the Vehicle that I wanted online. Drove up and was happily greeted. Told Jonny what car I was there for and he got me set up for the Test Drive. The car drove Amazing. Seemed like it was well looked after for it being a used car. Paperwork process was a breeze. This is a Great Family Oriented business and willing to help you get the car you want. Would definitely recommend this place for Family and Friends to shop for a vehicle.
Amazing experience with JC Auto Market. They were very professional! Jonny took really good care of us. Will definitely use them again..... highly recommend!
Very happy with service that goes along with the sale. Car buying sucks. This shop is very up front about what you will pay. They are upfront about what they are selling. They didn’t play any games with me and I was able to get the car I wanted at what I feel is a fair price.I will definitely be a return customer.
I was looking for a particular car and checked out a few before finding this one via their Autotrader add. I made a 3 hour drive to check it out, hoping I wasnt wasting another trip. Fortunately, I didnt this time and the car looked and drove great. There is always a greater risk with buying a used vehicle. You need to do research on the model youre checking out to see if there are common problems that may be present on the car youre looking at. If youre not capable of doing that, bring someone with you thats knowledgeable. Youve got to do your due diligence when used car shopping. Anyhow, my experience with the car I bought from them is that it has been great. I worked with Jonny, who is professional and a reasonable person. One thing I cannot really stand is an aggressive salesperson, no matter what is being sold. Jonny was not that, but was patient with me and very personable. My experience was great and as efficient as it could be. Based on my experience, Id recommend them.
They were very fast, honest and easy to deal with. Highly recommend
I’m so glad I decided to stop by and visit this dealer. I looked at both large and small dealerships while searching for a used vehicle. I was impressed by how well kept the vehicles are at JC Auto Market, and by how knowledgeable the staff is. I personally worked with Jonny, he is amazing. I wasn’t pressured to buy anything, I told him what car I wanted and he worked with me to get the exact car I wanted. If you’re thinking about stopping by to see a vehicle JC Auto Market in Winter Park, don’t hesitate, you won’t regret it. These are really good people who try to get their customers into the best deal that works for their specific situation.
Had an good experience with JC auto market had the car I wanted and got to take it home the same day. Good customer service.
So glad I found this dealership! Bought my first car here and the process was simple quick. They explained everything very well and not to mention the price was a steal. Highly recommend!
Jonny is the Best of the best hands down. Best deals nice personality offers water and drinks if your thirsty. When you come here make sure you ask for Johnny
I will highly recommend JC Auto Market to anyone who is interested in purchasing a nice reliable car. The dealership provides good quality cars at a good price and Jonny Castro is there to help you out with the whole process, Thanks bro!
John was very helpful and helping me find a car as a first time buyer. He gave good advice the whole time and help me get the car I wanted.
Where do I begin? Hmm. My kids and I went and looked at a vehicle at JC automart. The vehicle was decent, and I pointed out a few things and asked could they be fixed, The sales manager Johnny stated if I did the deal he could have the 3 things I pointed out fixed. Not to mention the check engine light came on less then 15 hours of getting the vehicle.Almost the 5th day I called and Johnny states he spoke with my manager, but on his business card it states he is the sales manager. Boy I tell ya. So now he doesn’t want to fix the car and wants me to return it. “Where they do that at?” I don’t recommend no one to purchase from them. And I will not be returning it, I will fix the car with the remainder of the funds that I have to pay for the vehicle. I feel that’s only fair. So Johnny and whoever this made up manager is there you have it. A deal is a deal. Period.
Great place to buy a vehicle, friendly people, special Carolina. The inventory is nice and I got into a car the same day, super easy!!’ They will work with you even if you have bad credit, Thanks to the team at JC Auto Market
One of the best Dealers I ever been to ...the cars they have make the sale
Jonny Castro bro I really do thank you mane for what you’ve have done. I purchased an Cadillac Escalade from here yesterday boy Ole boy it rides smooth thank you again bro
I purchased a 2009 Dodge Ram 1500 from here and couldn’t have been happier! Jonny is an amazing salesman and great guy in general! He seems to truly care about his customers and has a very accurate inventory. They worked with me on down payments and financing considering I don’t have the best credit and still got me into the exact truck I wanted! There was never any pressure from the dealer! I have had the truck for over a month now and haven’t had a single problem! I plan on coming back here anytime I need vehicle in the future and I would definitely recommend checking them out!Jake barber
VERY UNPROFESSIONAL. I got a car from them. seller knew nothing about the car, didnt know what caused the noises it was making, headlights didnt work. insisted they worked fine. he is a liar amd will tell u what u want to hear as long as he gets his money he does not care. never sent my registration papers to my tag office. wont answer my calls, text, anything.
Offer Up ads were good. Once you arrive even a 100% sign will welcome you. The reality weak process for financing. Vehicles in pictures looks good once you get there from 20 vehicles only you will find 1 in fair conditions. Very suspicious dealer and I wasted my time seeing vehicles in poor conditions and lot of scratch. Could improve the reality of every vehicle in their pictures and improve financing follow up.
I drove 4 hours to pick up a truck here and couldn’t be happier! This is a very honest and reliable dealership! My fiancé and I bought our truck here and it has ran great! We have put almost 10,000 miles on it in a very short amount of time and haven’t had a single issue! Jonny is a GREAT guy and truly cares about his customers! They have great pricing for their vehicles and super easy financing! Would definitely recommend going here over any other used car dealer!
Got my Infiniti G35 from here and they were very helpful with everything and worked with us. Would definitely do business with them again.
Jonny is the man he made it happen i went there for a particular car that i had in mind and he made he did what he had to do to get me into it no regrets they ate a legitly reliable dealer thanks jonny 🍾
Absolutely no knowledge of the vehicles on their lot.
I purchased a car from them and let me just say I loved how friendly every single person were, the car is amazing . definitely recommend getting a car from them !
A nice car dealer treated me well
Excellent place,good people,best service,family kind of experience.”Thanks Johnny!
This place is god awful. I bought a 2007 Lexus is350 from here. I drove from Georgia to Florida and parked it. The next day the battery was completely dead. Then the check engine light came on. After putting a new battery in it the engine light went off. But now it’s been four months and it came back on. So I took it to a Lexus dealer today. They said there is over 5000$ worth of maintenance needed. I would add pictures if this review would let me of all proof.
Great service, kind, and friendly people would 100% recommend and trust this dealership.
A really great experience. They worked with me on purchasing this car from out of town. Made everything super easy. Car was as advertised. Great dealer!
JC Auto Market worked with me to get me the car that I wanted. They were very friendly, professional, communicative and easy to deal with. Great customer service! Would highly recommend!
They tell you only buy cars at the BIG corporate Dealerships. But don’t be fooled, JC Auto Market is better. They are amazing from the sale person to the Financial team. Very welcoming, very polite, well organized and not pushy. They make sure you’re happy and satisfied with your purchase. Jonny went above and beyond for my family and Gaby also did an amazing job. I feel like there very transparent and upfront about whatever vehicle you’re interested in. They have great deals, would definitely check them out #JCautomarket
It was a great experience doing business with them, I recommend them to everyone. They also have an awesome selection of cars.
At JC Auto you will feel like family, everyone is amazing and they tend to there customers as if they where a family member. They are very professional, friendly and very accommodating.
I’d give a zero if i could
Do Not Shop Here, and here is why...I never like to write a negative review, and to preface this I gave the business a chance to rectify their mistakes. In this case, JC Auto Market failed me big time. I purchased a car from them at their asking price, I did not haggle or negotiate. At first, Jonny Castro, the rep helping me, was doing fine. He seemed to get everything done with haste. He told me he just had the car inspected by the manufacturer and there were no problems. I had my car delivered because I couldnt make it out to winter park, and the car got to me with 3, very costly problems actually. I have already spent about $2800 on repairs. I tried asking Jonny to forward my invoices to management as to help cover these, or at least part of them. Eventually, he stopped communicating all together. Do not give these guys your business, its not in your best interest. Dealers are getting better now, and even Carvana gives you a 7 day window to get all this stuff figured out. I told these guys about these problems in the same 24 hours, and they really just want to make money so, I will fix this car myself but dont end up like me. Buy from a better dealer.
I had a very good experience at JC Auto Market. I found a vehicle online I really liked there. When I arrived to look at it they were very friendly and informative and not pushy with the sale at all. Johnny even offered to show me the car fax on the vehicle right away. This is a very good place to get a vehicle with an excellent selection and a great customer experience.
The saleswoman Carolina, is very attentive and have knoledge of the cars that they have for sale. I recomend buying cars with her, and the place.
Real straight forward with the sale, very easy to work with, and quick. Made buying a car painless.
Went to JC auto market for a car, after figuring out the numbers the process was super fast and easy.I recommend to purchase a vehicle from here
Pleasure to work with. Knowledgeable, quick and kind. I’d recommend to anyone
This will be the second car i ourchase from jc and i have to honeslty say that whenni come in here i am treated like family.....they find the best rates for you and get you going hassle free....i Gave 5 stars to jhonny due to all the help and correct info that he has given me over the years..... And the selection is awsome!!!
Horrible Customer service. My family and I drove an hour to come to this place ready to buy one of their Cadillac Escalades cash in hand. When we got there, we wanted to test drive the car and make sure it was everything we were expecting. After driving the car, (which had no gas in it, I used up my 15 minute test drive at the gas station filling it up), we had a couple questions and concerns about some noises we were hearing with the engine. The owner was surprisingly RUDE!! He didnt care about our questions or concerns, it seemed like he only cared about taking our money. Anytime we posed an interest on a car, he wouldnt want to answer any questions or concerns. Instead, all he kept doing was bring us a piece of paper with the price of the car, the $499 service fee, the tax and the $250 title fee. He then told us he has no salespeople, and that they are the kind of people who sell the cars right from the auction with no warranty and what you see is what you get. So basically, you dont know what youre going to get, because he wont tell you anything except how much its going to cost. Being a former salesperson myself, I was completely appalled by the way we were treated, so we left. Prices were fair, service was just awful.
Gabriela the sales agent was very helpful provided me with all the info helped me for 2 weeks before eventually purchasing the car today 1/30/21..Great Service Thanks
Great cars and trucks and really good people at this location and I would send someone here quick. Also would work with what you have!!
Gabriela was really helpful and patient while explaining everything about the car we were looking for. Friendly and professional stuff.
One of the best kept secrets in Orlando JC and his crew it definitely can help you polite friendly and they approve you on the spot check them out tell them Arvin sent you
Very nice collection of cars good deals in Winter park very nice staff and go see Gabriella she will take care of you
I was referred to JC Auto Market by my moms best friend who gets many of her familys cars from here. And I see why. This was by far the best service I have ever had at a car dealership. Johnny was so helpful and efficient. He made the entire process so easy and enjoyable. He worked with us to make sure we could drive off the lot with what we wanted. The service is amazing and the car is in great condition for a used car. I am excited about my purchase and look forward to car shopping at JC Auto Market in the future. Thanks Johnny!
A great first car buying experience! Want to start off by thanking Johnny the GM for getting me into the vehicle I wanted ++ a rates/terms I was comfortable with. Throughout the whole process he answered any questions or concerns I had. Ashley the detailer did an amazing job as well! Great team, hope to do business in the future!
They need to allow zero stars . Very unprofessional.
They were very awesome with me and my family. My vehicle was looking sweet and had good prices. Thank u for everything.
This was an amazing experience. I found an amazing car good mileage and called them about it. They took the time to talk to me even though i have poor credit. After a short credit app. He let me know that i was approved and to come and look at the car. Everyone here was super friendly and bent over backwards to make this transition easy and painless. I would recommend this dealership to anyone thats tired of the normal bs at other small dealerships. I will definitely be coming back.
Recently purchased a SUV here and it came out to be pretty great. When I was on the test drive, I did not feel pressured to drive a particular route, but comfortable to just drive and feel how the vehicle will respond to my daily driving. The help and clarity i got from Jonny was outstanding and very pleased. I will be recommending more people to this dealership because of them customer service, vehicle selection and the comfort when purchasing. Thanks again!
This has probably been the worst experience when purchasing a vehicle. They made me get a pre approval to just test drive the vehicle I was looking into getting. After actually beginning the process and sharing my trade in information, they decided not to continue with the sale due to my car having an accident under its car fax report prior to my ownership of it. Entirely stopped everything, and stopped texting me after talking about them being an independent dealership that doesn’t accept vehicles with prior accidents. Not only did my credit get ran by this dealership, I’m walking empty handed, didn’t even get to test drive the vehicle or give me options on working a deal out. WORST experience ever.
I had a great experience with this dealer, they wee able to help, and provide me orientation at each steps of the process, after receiving the car it has an issue an they were willing to provide a quick solution at not additional cost.
I drove in JC Auto Market from St Petersburg based on a great price on quality car. I worked with Carlos who was fantastic. I will go back to work with them for future purchases.
Beautiful Dodge, super happy with it! The owner is very helpful, professional and upfront. Overall completely satisfied with the value of the car for the price I got it for. Keep up the great work!
Thank You Jc auto, I love my car ! Great customer service, the manager are very nice, they help me finance the car and interest are great! If you have a dream car you should visit JC Auto they have very nice vehicles.
I went into this used car lot expecting the same old story about not being able to approve me for financing. My credit is pretty bad but these guys did everything they could to get me approved. They don’t beat around the bush, they tell you what you need to know. I’m extremely satisfied with the service and the car. 10/10 would recommend them to anyone looking for a great car.👍👍
I went there bought a car right off the back.They are very helpful and nice and easy to work with.Definitely will recommended them to my friends and family.
Thank so much to Jonny for helping me through the process of getting the vehicle I wanted. Super honest and straight to the point. Easy process and very fast 100% recommended
Great customer service. The staff super friendly and satisfied with my new ride. I highly recommend you stop by everyone is approved.
Im not interested in doing business with you. You wasted my time and money. You could have told me days before I was supposed to be there that you sold the truck but no you waited the day of the appointment we agreed to to disclose that information. I drove 200 miles for nothing. Do not contact me anymore. I included a picture of the conversation minus the phone call you made to me between text.
I have a good experience with JC AUTO they treat me very well, finance was easy.Thank you guys
Carlos was not honest and straight forward about the issues the car had considering i was coming from another city about 2h away, he could tell me ahead that the car had many issues to be fixed instead keep repeating the car is cheap. Not a good place to buy if you depend on the honesty of the dealer.
This place is absolutely horrible, I would suggest not buying a used car here ! it’s a ripoff & my car was falling apart 2 days after I bought it ! My front bumper was starting to fall off it’s like they put gum as an adhesive! this is horrible, my window fell off track a week after ! Everything is falling apart in my car, these people can really hide the problems in these cars it’s ridiculous & unacceptable! I was really excited for this car it was beautiful & it ruined everything for me ! this place is horrible.
I first heard about JC Auto Market through CarGuru.com and since then the experience has been quite pleasant. Johnny is the best, very professional and helpful. When I was having trouble with my 2010 Nissan Armada after I purchased it at JC Auto, he went above and beyond to assure me that they will take care of everything, and they did!
Definitely a great place to buy a used car. I would recommend them and would buy from them again. Great price and great ambience! Thanks guys for the easy financing and professionalism.
They had an awesome customer service makes you feel at home. The prices are great and i was able to leave purchasing a car from them. Well done guys.
Great service and Fernanda was amazing. No pressure, let us look at whatever car we wanted, and worked with us when we found a car my son loved. Thanks for a great experience Fernanda and JC Auto Market!
Great experience with JC Auto. Jonny Castro is very upfront and communicative and will go above and beyond to help you with whatever situation you have going on is very understanding. This dealership is very transparent. I’ve been treated like family and would definitely recommend to anyone in the market for a vehicle to come here.
Had an excellent experience buying my C250. Johnny stood by his offer on my trade in and that was more than the other dealer I shopped. Paperwork, title, everything was handled fast and professionally. No up sales or add-ons. I recommend JCAM.
Great customer service so helpful team DONT forget when you go there ask for FERNANDA she is the best customer service I have been ever seen......
I was referred to JC Auto Market to buy my car. Since the first phone call I felt really relax that I was going to get the best deal and the best the car. The sales person, Johnny, went above a beyond for me and help me get the car I wanted. I would recommend JC Auto Market to buy your car, they have a wide variety and something for everyone for any budget range.
The absolute best car buying experience I’ve had, hands down. As someone with little car knowledge and experience, shopping by herself, I never felt like I was being sold or taken advantage of. JC’s customer service and commitment to getting me a car that fit my budget and needs was unparalleled. I walked in expecting a long-winded, complicated process but JC took care of literally everything for me and I walked out a couple hours later with my car. I’ve had it for 3 weeks now and so far, so great! I love my ride. Side note: the only reason I came to JC Automarket was because 2 of my friends have bought their cars from him and recommended it. So take this as three 5-star reviews in one! :) thanks again for everything, JC!!!
They were very good with me and my brother and I have now the car I wanted. Thank you for everything.
Carlos and Fernanda were a lot of help. I recommend shopping with them before visiting another dealer.
This car dealership is without a doubt a very reputable company. Johnny was very knowledgeable courteous and definatly went above and beyond with my situation. I would recommend this establishment to friends and family. Thank you for all your help.
Read the reviews before visiting and they were on point with the experience customers had. JC Auto Market was great. Jonny was upfront and answered all my questions. So happy I finally got the SUV I was looking for. If you need a vehicle see Jonny.
The people were very welcoming and the customer service was wonderful!
Very Professional and Helpful! Loved working with the team!
I bought my 07 Infiniti G35 Coupe from them 2 months ago. I’m rebuilding my credit so financing through the dealer was really my only option. They were up front about all the costs and interest I’d be taking on and didn’t pressure me at all. The car needed breaks done and 2 weeks after I bought the car they did a full break job free of charge which they didn’t have to do and now the car is running like a dream. Johnny has been awesome he worked with me about a payment schedule when I was in between jobs and even gave me a second temp tag so I could have a little longer to get settled and pay for the new tag. Yes they had an issue with a past employee, but that guy is gone and they are doing everything they can to take care of their clients who may have been affected even though they are the victims that were affected most. I rarely write reviews but this place is worth one it’s rare that after you buy a car that a dealer tries to maintain a good relationship and work with you with things during hard times to help you make your payments. I highly recommend this place they have an owner and sales manager that care about keeping you happy and maintaining a good relationship well after you buy the car. Don’t listen to the negative reviews go in and see for yourself ask for Johnny and I guarantee you he will try to put you in the car you want but also be upfront about the costs and details. I’m sending my own brother there this weekend to look for a car Which i wouldn’t do if I had any doubts about their integrity. I’m all about honesty and mutual respect and these guys earned that from their actions lately. P.S. I freaking love my car it looks great inside and out and above all it drives like a dream and will continue too as long as I maintain it like any other car. The def have some nice higher end cars at affordable prices which is what initially drew me in.
I read several of the reviews for this establishment, unfortunately I did not have the same experience. Johnny was not very helpful with providing any information about the vehicles. We decided to purchase the vehicle despite having to work for the information. After the purchase we took the vehicle to a mechanic to have it checked out. The vehicle had some issues and when I contacted the dealership he was not helpful at all. In fact he refused to honor the 30 day warranty! I will tell everyone If you are thinking about buying a vehicle from this dealership, take it to your own mechanic and do not believe a word he says!!!!!!!!!Very disappointed!!!!’
I had excellent service throughout my whole experience. Fernanda was very knowledgeable, helpful and cared enough to listen to what I really wanted in a new vehicle. I received everything on my checklist and was driving off the lot within 24 hours, with my new vehicle with zero problems or headaches. Fernanda was wonderful to work with and helped everything go so seamless. Best experience I have ever had with JC Auto Market. Highly recommend it.
I had amazing time purchasing my car!!! Jonny was absolutely amazing and extremely helpful! I recommend anyone who wants a great AND affordable car!!!!!!! 😍😍💕💕💕
I love the prices they cause have less than a hundred thousand miles cars are less than $10,000
I really appreciate his service he was real helpful.
Thank you so much Jonny Castro great service super professional got me a great deal on my 2009 Honda Accord. Highly recommended!
Very very customer friendly, helped me a lot with the process of getting the car and was very patient with me. I’m very satisfied with the overall services JC auto market provide, definitely recommend checking this place out
Bought a 2006 G35. Jonny is a nice guy and the buying process was smooth!
Easy car buy experience. Johnny was super friendly and easy to work with. Ran into a problem with my bank and JC Auto knocked 1900 off the car to make sure I walked off with it. Great customer service!!
They sold me a totaled car, ive put thousands of dollars in repairs, johnny knew my situation and still let me leave the lot paying a lot more than what the car is worth. We will be suing for dealer fraud.
I will definitely recommend this please quick service affordable and the customer service is great I got my minivan up and running in about an hour I was in and out all paperwork done there with no problem thank you guys
Bought a trick from Jonny at JC Auto Market and he made the process easy and always responded back to my calls or texts very quick. Thanks Jonny.
If I could more than 5 stars I would, Jesse went above and beyond for me, he helped me in so many ways to get me in the right car I wanted and got me lower car insurance than the quotes I was getting. He bent over backwards for me, doing everything he could to make sure I was able to drive home the day I wanted. Jesse you are such a great person and I am so glad I was able to meet you and now have a friendship. I am so honored to have met you and become so close that your not just my car salesman but MY FRIEND. Thank you for everything you have done for me, and if your in need of a car go see Jesse because he will do everything to get you in the car u want with the car payment u want also!!!Thank you so much my friend Jesse!!
I had a wonderful shopping experience at JC Auto. Johnny really took great care of me. he was very friendly and I highly recommend this dealership when you are ready to purchase your next vehicle. Thanks JC Auto!!!!
JC Auto Market is the perfect place to get your first car! The staff at JC Auto, (Juan Carlos, Johnny, and others) were personable, knowledgeable about the auto industry, and very understanding about financing their vehicles. Johnny helped find me my perfect first car at an affordable price. JC Auto is highly recommended. Skip the dealer and come to JC!
My family and I found JC auto market when looking for used cars. I’m so happy we found them. They worked with us and treated us as if we were family and not as just “there job”. They helped my family get our first car and I couldn’t be any more pleased with this place.
Excellent customer service and high quality vehicles