It was great they are always very friendly and willing to help with what you need

Very knowledgeable. Good pricing. Got my new tires on pretty quickly and out the door I go. Was maybe an hour.

Second to none. Exemplary customer service.

My mom (in her 70s) was up in Rome and came out to find a flat tire. The driver came and picked her up, fixed the tire, and calmed her nerves explaining how a patch was safe. She was very grateful for their kindness and speedy service.

Called and talked to Latty for a tire quote never called back smh

We got a flat on our trip up north. The website said they would repair for free and specialized in tires. We could not call as they were closed so we arrived the next morning 40min after they opened and the gentleman at the counter was less than helpful and seemed annoyed we were there. He said the best he could do is drop off the tire and they would get to it if they could but couldnt gaurantee it would be today. We explained our situation and understand that places can be busy but the overall professionalism was very lacking. He ultimately said there was nothing he could do for us. We ended up going across the street to walmart and having it fixed within the hour.

Everything is always right the first time. 100% behind their tires.

They did not have time to do my car until November some time maybe december.

They said Bring it in in the morning . They called at 806 on the day of the appointment and I pulled in at 810.. they said I was late so they canceled my appointment. I was never told a time but just to bring it in a.m... The man was extremely rude. He was rambling about people like that. Then when I went to get the vehicle, the same man was cussing and complaining about his idiot boss. The mechanics are good at changing tires but the front desk guy was horrible.

The folks here couldnt be nicer !Very pleasant experience. I am definitely coming back for all my tire needs. I did research the best prices locally, and Schierl tire in Wisconsin Rapids came in first ! Very happy with the goodyear tires on my truck.

I had a hole in my tire that I tried to patch/plug. It only held air for about a month and a half or so. I brought it to Schierl Tire and dropped it off. I got a call that the tire was irreparable, but offered a new tire. I asked about a used tire instead, and they happened to have one my size. They switched tires for a very fair price and I went home with a used tire to safely put on my vehicle.The customer service was astounding. I felt as if I were more than just another customer. I felt as if I was important. From the phone calls to the transaction, it was a wonderful experience, albeit a poor situation.Based solely on this experience, I would suggest you give them a shot on whatever you need, or at least consider them a decent option.

They treat you very well

Schierl in Rapids has been my go-to for all service on 3 of my cars. I love how they explain things, and I know I can trust them for new tires and my oil changes. Plus...a coffee, tea, cocoa bar. Yes, please, thank you.

Great service. great guys: Dustin, Len, Bruce and Jesse.

Great service. Had new tires put on and alignment checked and was in and out very quickly.

They were able to give me a very decent price on my car tires and were nice to work with.

I wouldnt recommend, sure theyre a big business and professional, but theyre really pricey. Definitely better alternatives for your tires. They do good patch jobs though

Great service! Bruce finding best deals for you when you call !

Professional service and friendly staff. Great tire prices on top of it!

Took my car because of overheating. They diagnose it with the cap on the radiator was loose and coolant sprayed everywhere. I knew that wasnt the case because I checked all the hoses. Now less than a month later, the car still overheats and code is back. I paid 120 for them to screw a cap back on and drive it 2 miles and tell me it was fixed. Go somewhere else unless you need tires.too expensive.

Good service, friendly staff. Always busy it seems, and appointments are kinda far out but that should show you how well the work is done.

Great people to do business with. Eric, Len, Bruce and team go out of their way to give you the best professional experience you can have. Thank you for the years of service I have worked with you on with many vehicles!A+++!

I do not go ANYWHERE else for my service and repair. Even though I have an import car, they are able to request the parts for any repair my vehicle requires. The staff is professional and personable, they really care about their clients. Do be prepared to make an appointment for any service/repair you require, as their garage is in high demand. However, if you do have an emergency they try to make any accommodations they can to fit it in. They also provide above par tire recommendations if you need a new set, with the best deals in the area.

The customer service here is outstanding .....sandvalley could learn a thing or 2 from these great people

The guys here are always friendly and let me know what to expect with repairs. I like the fact that they remind me about maintenence that will be due. I can schedule at my convenience.

Very good service. They sometimes do tyre repairs for nothing, too!

Good people,good service, good prices. Would recommend...

Will fix a flat for nothing even if tires werent bought from them!

These guys accommodated to my every need

Great service and also great personalities, with amazing attitudes! Highly suggest this businesses services! :)

I was able to get new tires at the same visit where I thought I just had a leaky tire. Actually my tires were shot and needed replacing. Great service and price.

Do they take good care of me

They told me 2 hours of work at 1030am and at 415pm my van was finally ready to be picked up and the cost for labor was high especially seeing how i had no vehicle for almost an entire day!!!!

Free tire repair! I had a tire that had to be pumped up every three or four days. Sprayed it with soapy water and found a leak at the seam between the tire and rim. Called Schierl. They said, sure, we can fix that. While dropping the tire off they noticed several micro-leaks where the soapy water had foamed up in various spots along the rim. Their schedule was full and they said they could have it ready in a week, which was fine with me. Got a call the next day that it was ready! Picked it up... No charge!

Friendly staff. Great waiting area with refreshments while yoy wait for your car. Overall good experience.

We have been coming here for probably 20 years. They have provided excellent service for all our vehicles. They are knowledgeable, reliable, communicate with us, explaining the problem and the options available to us, the provide accurate quotes, and stand by their work if a part goes bad or something doesnt correct as expected, which is rare. We have appreciated the use of the shuttle as needed as well as the use of the courtesy car over the years. Recently we thought our car stumped them, but Eric, the general manager, did some research and found the issue, a crankshaft sensor, and was able to get the part and have the car running beautifully again. Appreciate the tire repairs and just the friendly helpful nature of the staff.

I was on a trip when I had a tire blow out on the interstate. I found the other front tire was bad so I called them and they were able to get me in and new tires put on. They saved my day. Thanks guys.

Good service. Misplaced my appointment, but service and everything else was top knotch

Very friendly and honest in their prices and respect all customers

I stopped by my trusted mechanic for an oil change. He notifies me that I had some inner tire wear on my front passenger side.He then refers me to Schierl tire but warns me that they’ll try and up sell everything. Well, he was right. They did the alignment and then told me that I needed brand new tires (4) and proceed to ask me what brand I want. Well, the tires are nearly new and have a 90,000 warranty.Called my mechanic and he says no, I don’t need them!Overall, the quality of work and time it took was excellent. My cars alignment feels much better and my mechanic was right! However, don’t believe schierl employees recommendations!

I called and the gentleman who I spoke ti really went above and beyond to try to help resolve my tire issue! I ended up not being able to travel Stevens Point location due to a flat tire and flat spare, which he found out was the only store who had my tire size. He called me back right away after he was done trying to help me...

Service was great and these guys went above and beyond. I highly would reccomend

My wife and I were in Wisconsin Rapids on a Saturday for business. While there we noticed a leak in my tire. We got to the shop ten minutes before closing. They went out of there way to help us. We were very happy with them. Very professional. Thanks again.

Took my car in for an alignment and paid $84. I had noticed my rear alignment was off and giving uneven wear. Schierl told me they got it back in tolerance. A few days later I noticed it was off so I took it to a licensed dealer. The dealer told me that the under coating they put on my car a year ago showed none of the bolts had even been touched because the coating would show if a wrench had been taken to any of them. Therefore, an alignment had never been performed by Schierl and the tire was still out of alignment. Frauds.

Was fast and excellent quality tires

Very friendly staff, very knowledgeable and helpful.

Always friendly knowledgable staff. Dont try to sell you things that your car doesnt need.

I will NEVER go here for any work again. They said they could not put a plug in my tire as there were so many nails in my tires, they were unable to repair it! Then tried selling me $800 in new tires. I told them to park it in the lot and I would come get it. Went to my local, small business shop to get a second opinion. In 10 minutes he had my tire off, repaired and i was back on the road. AND there were 2 nails, 1 that punctured the tire, and another just barely in the tire but did not puncture thru. Interesting how Schierl found So many and they was not repairable!? I will make sure everyone knows to not go here!

I was delivering meals and ran over possible rebar. My car indicated that the left front tire was losing air. I drove immediately after delivering meals in town, but before delivery in Rudolph. I drove across town to get the tire fixed. I waited a short time to be attended, but I did have a puncture to the tire and had it fixed right away. I am very satisfied and had no charge in accordance with their motto of fixing tires for free. Thank you so much!

Great place for oil changes and auto repairs. Also great customer service. They also have a great coffee station and TV while you wait.

Very impressed with this place! They gave me excellent customer service. They went above and beyond for me!

Sometimes some of the guys at the desk can be less than friendly, but they have always given good service on my vehicle! That is the only reason for 4/5 stars. They got me in yesterday when I found my tire had a flat ad stayed 1/2 hr late to get it fixed! Thank you Schierl!

Had my delivery van in for abs and traction control messages. Schierl found a broken power wire to a wheel speed sensor. Glad they have MECHANICS, not just code chasers and part replacers.

Very friendly and helpful staff. Reasonable prices and quality, fast service! 🚗

Friendly and helpful staff. Will definitely be going back.

Best shop in Central Wisconsin! Great customer service and I actually can trust them.

Unless you want to be disrespected, mislead, and possibly ripped off, I highly recommend someplace else--anywhere else. I have a screw in my tire so I made an appointment almost one week out to have it repaired. I explained where the screw was and was told it could most likely be repaired. I was 5 minutes late to my appointment. When someone was free to help me after about 5 minutes of waiting, I was told that my appointment may have been given to someone else due to my being late. I guess he assumed that I was late for a frivolous reason that was in my control. Far from true, but he probably really didnt care why. I said I had been waiting for help, and he said not for 10 minutes you havent. I took my chances and sat in the waiting area. Not long later he came and knelt by my chair and said with a big smile that my tire was non-repairable and I needed 4 new tires due to having AWD. About $900... I said I cant afford that. He asked me if I wanted my damaged tire put back on, and I said yes (wondering if he wanted me to drive on my rim or leave my car there). I got out of there quickly and looked in the bay at my car. The tire was still on my car even though he told me it would take a small amount of time to get it back on. I drove away with the screw in my tire, feeling screwed indeed.

Took my truck in to get tires put on, this came with an alignment check and i was told my alignment was quite a bit off and they could fix this issue. Being that Ive done alignments before I did not believe this was correct so I refused to pay for an alignment despite being told I would ruin my new tires. After picking it up with an incomplete work order that conveniently left out the alignment specs I got it checked out by another place in town and concluded my toe was off 1/32 and not 1 1/8 as I was told by schierl. After going back in to get the alignment sheet it showed my steering wheel was off center (one wheel toed out and the other toed in) which was not the case either. Not knowing any better I would have paid for an alignment I didnt need and it would have been very wrong leaving there. I did not appreciate the greasy hand prints all over every wheel either. Thank you for your excellent service schierl tire of Wisconsin Rapids!

Good place to take your vehicle fixed. Professional. Always asks you first before anything is done and only fixes the problem you want to get fixed.

They told me to come back and have the wheels torqued tryed one morning on my way to work because they will be closed when I got done and got turned away because they said there tech were not in but there were guys about 4 walking around .I stop again today Friday and they told me to come back because it was raining so they are afraid of some rain I stop now for the 3 time and asked the guy why they couldnt put it in a bay i guess because my daughter went there both times and they are men they think they can just push her away this place sucks

Its an ok place if your getting your tires done. The people are friendly, but as far as having engine work done they are way over priced. I wanted them to replace an EGR valve and they said my bolts were completely rusted and then wanted me to buy all new replacement bolts and parts. Its a 4 year old vehicle. Their service is fine if you dont mind waiting. I will be finding an actual mechanic from now on to work on my vehicle. I am really sick of this place calling me and telling its going to cost more for things I get quoted for. I understand it happens sometimes, but every time I get service done on a vehicle here I end up paying more than what I am quoted for. If it wasnt for the friendly staff I would be giving one star.

They do what they promise and more

Fast service good prices even coming in last minute

Wasnt treated like a person but like a nobody whos just there for them to enjoyingly, arrogantly and with a highhanded attitude take their abuse. Oil change took forever and they never did the actual work I requested. Never contacted me back about my tires, had to speak to the supervisor.

Excellent service. Took me early and cost was just what they estimated and they finished on time so I could make my next appointment.

The employees I dealt with at this particular location were very friendly. However, I have had poor experiences with Schierl in general. At this location I had a slow tire leak repaired but a day later the tire leaked again.

Unfriendly

Excellent service, and a great counter staff. Wont go any place else.

Nice people, fair price, free Wi-Fi

Always nice to me!

They advertise their open till 5:30 they advertise their open till 5:30. I walk in at 455 with a tire leaking, and they tell me their technicians are through working in 5 minutes, and Im pretty much screwed till tomorrow

RICH. Even for WI Rapids standards. The golden egg of tire shops.

The guy that original checked me in was rude. High priced and will not be returning.

They always fit me into their busy schedule so i dont have to drive to my dealer shop in Wis Dells..

I wouldnt take my truck anywhere else. They always exceed my expectations!

Great service friendly people

Free tire repair is very nice

Honest people doing great work

Took care of my promble right away

Good srvice very friendly

Speedy and thorough

Polite, speedy service.

Fast and friendly!

Always Professional Service here.

Garbage mechanics and they are not honest.

VERY CARING

Great service !

Fast and thourgh

All ok

Len was great

Excellence

Free coffee

Very helpful staff. I dealt with a gentleman named, Bruce, and he was very knowledgeable. Not only did he help me with my issues, but he offered additional information that would be useful to me in the future. Definitely intend to use their services again.