user
Tim Hintz Automotive
827 WI-73 S, Wisconsin Rapids, WI 54494, United States
Appearance
Tim Hintz Automotive
Comments
Jo
Review №1

Tim runs a wonderful little business, he gives fair prices, and seems to fix only what needs to be fixed. Hes a great guy and I would suggest anyone to get their car fixed there.

ra
Review №2

He is my womans family mechanic. Great job and also a really great price compared to others. I will NOT go to anyone else. A true honest establishment. Thanks much!!!

Ca
Review №3

Trustworthy, reliable service at fair prices.

My
Review №4

My vehicle broke down twice in the time span of two weeks, and Tim and crew were willing to work on it very quickly both times. They got me back up and running right away, and with excellent customer service too. You can be sure the work is quality when you go with Tim. Highly recommended!

De
Review №5

I had a Turbo replaced in my 2013 Buick. No small fee @$1,600.00.The first time I picked it up, we didnt even travel a mile from the shop and had to return the vehicle because it was not working properly. $200.00 more and a new coil, I drove it to Stevens Point as my first trip after the repair. Pulling into Petco, alarms and my oil light began flashing.Zero oil! Never has this happened with this car. We filled the oil and took it to a notable repair shop in Stevens Point. That short trip, and the oil was out again. Mechanics advised that this should be warranty work and was most likely caused by lack of oxygen getting to my engine. They also advised that all hoses should be new with the new turbo, as the increased pressure could cause hoses and seals to fail.In this case it was a seal. Tims auto paid for a tow back to his shop, cleaned the oil off my engine, and told me it was ready.Driving it the 10 miles home, again alarms sounded and multiple dash lights began flashing.Hintz again towed my car to his shop and replaced the oil saturated belt.I am convinced that had I not received a second opinion, this would have not been warranty work. In fact, Tim said to me, and others, I should pay.The tow driver as well as the Point mechanic indicated that Tim felt these issues were my responsibility, in spite of the fact that my car was working well before the repairs and every time I drive it after my car was in crisis. Because I insisted that the follow up repairs be warranty work, he refused any future work on my car. I am good with that.My lingering concern is the possible damage of all the oil spraying out of my vehicle could have done to the life of my engine.Clearly, they did not test drive my car, or these issues would not have been dropped on my lap every time my car left his shop.I paid for his service, relying on Tims experience and he told me to Google it when I explained the problem was from the work he did on my car. I did Google it, and I also did one better and got a second opinion, and that made all the difference.****************~Response added 10/21/2020I counted on your knowledge and experience to KNOW this is a common problem and include inspection and replacement of the crank seal in the estimate and repair, rather than leaving me stranded with NO OIL in my engine.As I said above; you did cover towing, because this was your fault, and because I insisted you get this right.The 30 miles you test drove my car just happens to be what your assistant said she drove it the THIRD TIME I picked up my car.I know this because I asked. Your office assistant said SHE test drove my car and not a licenced mechanic.My check engine light is on after this fiasco.I never suggested the Stevens Point mechanic dug into the problem you created, he said it SHOULD be warranty work. They did however tell me what is common with this repair, explaining that that is WHY new hoses and seals should be part of the repair.He also looked at my engine and confirmed the oil that was sprayed all over. At that time he also suggested the engine was likely not getting oxygen. I have witnesses to the conversation who were stranded with me.You did pay the tow bills from the Stevens Point mechanic to your shop, and again from my home to your shop.I was still COVID- stranded in Stevens Point meaning my options to get back to Nekoosa on that day were limited.My car still blew a seal on your watch, and left my engine without oil setting off multiple warning lights and concerns of permanent damage.Dont forget that when I asked you to make this right, you told me to Google it and take it somewhere else. My car was sitting at your shop and still spraying oil all over! I said I would but expected a full refund. It was only THEN, that you said you would provide the additional service that you ultimately did.I trust that in general, you are a fine mechanic. You did drop the ball on this one though and I do not appreciate the gaslighting.Your response was misleading at best.

Ta
Review №6

Excellent Mechanic! Excellent Service! Tim will go out of his way to fix any problem you are having with your vehicle and he will work on it as fast as he can. Tim and his employees do great work for a VERY FAIR PRICE. I highly recommend using Tim Hintz Automotive for any car care needs

Th
Review №7

Ive been coming to Tim for 3 years with 3 different vehicles and hes top notch. Not only are they incredibly family friendly but their pricing is unmatched. Highly recommended!!

Be
Review №8

Such an awesome place with great mechanics!My car is fixed and working great!Thanks again guys :)Outstanding job!!And the receptionist is amazing too I may add!

Be
Review №9

Honest and reliable, and has always beat the competition on price. Has always been flexible in getting our vehicles in and out. Very easy to drop off outside of business hours with key drop as well.

Na
Review №10

Tim is the best. Noone around there has better prices. We looked everywhere. And he doesnt blow smoke or lie to get your money. He really cares and really tells the truth. We moved away and Id still like to come back three hours when I need mechanic work. Hes absolutely the best.

Ka
Review №11

These guys always take care of things, at a reasonable price.

Ch
Review №12

A friend recommended Tim hintz and now we have taken almost all of our cars to him! Thank you for your friendly service and being reliable!

sa
Review №13

Great customer service and communication

My
Review №14

Excellent work for minimal charging. Tim did excellent work on my car (replaced a worn out clutch). I had a good idea as to what was wrong when I brought it in. Tim didnt try to bullshit his way around me and sell me unnecessary parts.

Pe
Review №15

Tim and staff are good hard workers, wouldnt take my vehicles anywhere else to get worked on.

He
Review №16

Have been so helpful

Pr
Review №17

Very knowledgeable staff and down to earth owner. All of my vehicles are serviced there.

An
Review №18

Awesome work 💪👏

Mi
Review №19

I happen to be Russell Kuliks daughters boyfriend and you have done work on her car

Co
Review №20

Awesome work. Good prices. :)

Je
Review №21

Does superior work and fair prices.

Br
Review №22

Always treat me fair

Do
Review №23

Good service plan ahead

Ba
Review №24

Excellent mechanic and prices.

Information
5 Photos
24 Comments
4.6 Rating
  • Address:827 WI-73 S, Wisconsin Rapids, WI 54494, United States
  • Phone:+1 715-325-2555
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations