Im the owner of Rafferty Boys Custom Home Design LLC. I deal exclusively with ProSource Wholesale for my interior projects. Just started going to the Woburn/Boston location.Met with Laurie today for the first time and she rocks. Had a bunch of questions afterwards on upcoming jobs and she was right on top of it. Looking forward to working with her in the future. Also they carry very high quality materials at affordable pricing which is what my clients count on from my company.
I had a great experience with ProSource. I ordered tile for my bathroom floor and kitchen backsplash. It took a little longer for my floor tile to come in due to COVID-related delays, but the backsplash arrived early. Brian was upfront with me about delays and having experienced delays with everything else I ordered for my remodel, I expected it. This was my first time remodeling on my own and Brian was very helpful and knowledgeable. ProSource has the best price I could find for the Thassos marble tile I ordered and I absolutely love it!
Where should I start? A nightmare experience for 2 boxes of Crossville tiles I ordered a month ago and was supposed to receive within 10 days. Never received the tiles, until I received them! They send me generic (copy version) of the Made in US tiles. The tiles I received were not Crossville tiles at all, and they were made in Argentina! I returned them right away in their parking lot and the account manager was resisting to refund my money. The only thing they were really good at was charging my card 100% before any order was placed ! After that, they didn’t even answer my emails. I filed a dispute with my credit card although I received a text that I would get my refund. Once refund is received, dispute will be cancelled!
Nice selection of quality products and reputable name brands (flooring, tile, cabinets, rugs). I was excited to see Dash and Albert there which is a great rug brand. Their tile offerings ranged in every price point, and they had some nice pieces in the showroom to give you ideas. The displays are neat with modern choices. Two members of the team helped me and were knowledgeable and friendly.
Very rude salespeople. I was very clear on what I was looking for. The first salesperson looked for 5 minutes and walked away. I searched for 1/2 hour to find the right item. Then went to front desk where 3 salespeople, sitting at their computers, turned their backs on me. Needless to say, I will purchase elsewhere.
Great selection in the showroom, and the staff is fantastic - very knowledgeable and responsive.
Very helpful, extremely attentive and friendly sales staff. Id highly recommend to anyone!
Mark was wonderful with getting pricing for me, referring me to contractors to install the carpet I purchased and just overall being kind and helpful in every way! :)
Very helpful and experienced staff. I purchased flooring from them and Im going back for a kitchen design.
Very confrontational sales staff. Small selection