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American Oak
334 E Irving Park Rd, Wood Dale, IL 60191, United States
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American Oak

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JC
Review №1

WHAT A GEM! I am so happy I stopped. I had been planning a kitchen remodel and had no idea where to start. I was nervous about not knowing the process and wondering if I should even proceed. I spoke with Mark and he immediately addressed my concerns. He helped understand the process and we created a conscise plan. Few months later...Kitchen is in and looks beautiful! Thank you American Oak...

Li
Review №2

Couldnt be happier with how our kitchen turned out! American Oak has a great selection of cabinetry, hardware and anything else you may need for your kitchen. Mark did an outstanding job with the design and helping us maximize the space and functionality of our kitchen. Mark was also very responsive and pleasant to work with. Anything kitchen related, we will be back. Strongly recommend!

Sl
Review №3

American Oak has huge selection of cabinets and many ideas how to maximize your kitchen space. Mark is very knowledgeable about every detail and helped us with installation. Highly recommended place!

He
Review №4

I have used American Oak for both a small project (single cabinet/drawer) and a large one (compete bathroom). I was very satisfied with both outcomes. The prices were reasonable. Mark has lots of good advice for layouts. They are very busy - a sign of success - so I recommend making an appointment if you want a long consultation.

To
Review №5

Mark has been excellent! Very nice guy and very knowledgeable about his craft. We love our new kitchen cabinets and will be back when we do the bathroom.

Da
Review №6

We were remodeling our kitchen and went to American Oak Corp. our sister Patti used them for her kitchen and we loved her kitchen it looked beautiful! The showroom was amazing and Mark was so kind and patient with us he showed us so many options. He came out and designed us affordable cabinets and beautiful counter tops also the sink I always wanted. His pricing is better then the Big Box Stores. He asked if we needed a contractor. We said yes he said he worked with Len Jacobs Construction. we contacted them and they were fabulous! Len and Rich are quality Craftsman, their work is outstanding and provide professional service! We cant thank them enough!!The Bergbreiters

Ba
Review №7

Mark knows his cabinets, provides good input, and takes care of any issues that arise. We had some scratches on one drawer due to shipping/handling and he took care of it immediately and we received a new drawer shipped directly to our house from the manufacturer. He is also reasonably priced (we did a lot of cabinet $ comparisons).

gr
Review №8

Just wanted to give my experience with American Oak. We ordered Holiday Kitchens cabinets and worked with Mark. He did a great job helping us decide exactly what to order, helping us with suggestions on the layout and what worked with other customers. This is our first kitchen remodel we were glad we went with him - we did not feel rushed at all. Our kitchen looks amazing now, and we are very happy with our cabinets, even 6 months later! He even helped us with minor details such as when the contractors under-cabinet fixtures were slightly visible Mark helped us choose a nice trim to hide it. We would definitely recommend the service and work Mark and American Oak provided!

An
Review №9

Mark Osburn is a rock star and should get a five-star review of his own! He came to our new home when we were looking for a cabinet quote and personally measured our space and then went to work combining our vision with his expertise and surpassed anything we could have imagined! Mark brings a passion to his work that is second to none and it shows in his dedication and most definitely in the end result. I wish ai had a better photo of the finished product but just look at these before and (almost) after pictures!If youre looking for someone who has experience, passion and a can do attitude, look no further than Mark @ American Oak and tell him Andy sent you. You will not be disappointed!

Ca
Review №10

Beautiful cabinets and friendly atmosphere.

ni
Review №11

My wife and I cannot thank Mark Osborne enough for all the great ideas that he has come up with in making the cabinets fit in our kitchen and bathroom. We have bought our kitchen cabinets and also our cabinets for a bathroom and all have come in perfect condition. Mark is wonderful to work with, he comes up with ideas and ways to make things fit. If there is a problem with anything that has to do with the cabinets manufacturing. Mark gets on it right away and calls the company and gets the problem fixed. We have ordered all our cabinetry from holiday cabinets. They are great company to work with they have made some custom cabinets for kitchen and also our bathroom. The construction is excellent and I know because I do a lot of research on cabinets before I buy. They have three-quarter inch plywood on the sides which you dont find hardly at all. And their charges for this type of material was not out of the price range that we wanted. We have had custom panels made to my specifications for over our stove and also in our bathroom. The finish on these cabinets is excellent and I buy nothing but holiday. Holiday cabinets are way better than a lot of other cabinets you see out there at Home Depot and Menards. The price is the same for better quality. I have just finished redoing a bathroom we need cabinetry. We will be going to American oak and talking to Mark Osborne once again to get our cabinets for this bathroom. I have been dealing with Mark since 2003 and never had a problem.

Ja
Review №12

My wife and I spent countless hours navigating chain stores as well as independent dealers in our journey to remodel our kitchen. We were consistently frustrated and disappointed in various ways with the chronic lack of follow up being the most prevalent.Mark at American Oak was the answer to our prayers! Our kitchen remodel is now complete and we owe Mark a big thank you for his guidance and support in reaching our goal. Mark consistently surpassed our high expectations. First and foremost, he was responsive and genuinely cared about what we were looking to accomplish. He patiently listened to our vision and developed options and ideas for us to consider. Mark was able to help us land on a design and layout that took advantage of our available space while keeping a very open feel. The project was finished at our target timeframe and under budget. His expertise, experience and confidence made the impossible seam effortless.Mark made many visits to our home during both the design phase and during construction. He adjusted the plans and cabinet order to ensure the proper fit and usability of both the cabinets and new appliances. He also worked directly with our contractor on some changes throughout the installation that would have been too late to make had Mark not stopped by to review the work. Another great thing about Mark is his sense of humor. The many laughs we shared certainly made the project more enjoyable.We are beyond excited with our new kitchen and the cabinets are perfect in quality and look. Our only regret is that we should have made the decision to remodel our kitchen sooner. You will be pleasantly surprised to have Mark on your side should you consider working through a kitchen remodel. We cannot thank Mark enough!

Ri
Review №13

I had a bathroom and kitchen remodeled and could not be more happier. I have a raised ranch and they were able to accommodate all my ideas and show me things I did not think of. With a raised ranch you do not have much room to work and they added cabinets and storage space in spots that were empty, it would have been lost space. The cabinets came in at the time frame allotted and the work was done very professionally. Thank you for making my home so much more comfortable.

Wi
Review №14

Very, very pleased with our entire experience. American Oak had a terrific selection of cabinets, countertops & fixtures. Salesperson was knowledgeable without pressuring us in our decision. Installation person was terrific as well, doing a professional job...on time & on budget; thoroughly cleaned up work area each day.We have recommended Amercian Oak to several friends who have used them and had the same experience. Would use them again in a heartbeat.

Ju
Review №15

We have used American Oak Corporation for over 10 years in both of our homes. We wouldnt go anywhere else. We have absolutely loved the work done by them. Mark Osburn, the owner, was extremely helpful and professional. I appreciate the small business feel, the attention to detail, and the extra care given to us as customers. Their work is impeccable. I plan to continue having Mark Osburn and his team help with our home.

Li
Review №16

I ordered my kitchen cabinets thru American Oak and was so pleased with the excellent service from beginning to end.

Ja
Review №17

American Oak Corporation helped me assemble the kitchen Ive always dreamed of. The 1st class showroom displays a wide array of styles for any taste. Throughout the entire process, I was treated like I was part of the family. I cannot thank you enough for your help making this experience so pleasant.

Ja
Review №18

American Oak took my very inefficient kitchen with almost no counter space and cabinets and completely re-designed it. I now have ample cabinets and counter space and my family and friends are truly amazed at the difference. They have a very good selection of cabinets and countertops. The installation of the cabinets and countertop went very smoothly and I could not be more happy with the results.

Br
Review №19

We remodeled our kitchen last year with American Oak. They were amazing to say the least. Mark was extremely knowledgeable and had lots of great ideas, including rearranging our kitchen for a much more convenient and efficient layout! The Kraftmaid cabinets arrived on time and we exactly what we were looking for. Mark came a personally installed the Corian countertops! Excellent job all around, we couldnt be happier with American Oak and our new kitchen. We highly recommend doing business with Mark and American Oak!

Ji
Review №20

Not a good experience dealing with Mark Osburn the owner. The Holiday cabinets Mark sold to us has developed cracks in the center panels as well as on some of the door framing. So far since July 2013 four doors had to be replaced under the manufactures warranty with at least another seven to go. Not only the doors have cracked but a trim end panel also. Mark Osburn was very rude and disrespectful to myself and my wife while in our home, shouting at us and denying receiving any of our many phone calls insinuating and so much as calling us liars. we explained we not only called his office and left several messages but also called his cell phone and left messages. Marks response to us was Dont you ever call my cell phone again spoken very harshly and loud. From the very beginning once Mark received our cashiers check in full before we took delivery of our cabinetry the problems started. Some of the cabinets were delivered damaged and the wrong side of the pantry had the finished end. Mark denied that he ordered the wrong side of the pantry and we moved on since there was clearly nothing he was going to do about this issue. The other side of the finished panel that runs along the refrigerator was also delivered damaged. Mark tried to blame this damage on the installer, when we pointed out to Mark that this was a manufactures defect he agreed and came out to our home to try to touch up the panel. However, he made it worse. All through this process we reluctantly needed to order some additional trim panels and payed mark with a check for 650.00 for additional trim parts, a mere fraction of the amount we paid Mark for our cabinets. When Mark refused to correct the bad finish on the refrigerator panel again blaming the installer when he in fact made the problem worse, we were left with no choice but to place a stop payment on the check.for 650.00. This got Marks attention and he threatened to not honor any warranty issues until he was paid. Again, not having a choice we paid. Since then we have been having nothing but problems with the owner of American Oak Cabinets Mark Osburn such as not returning our calls and putting us off. The only way we were able to get Mark to take care of our warranty issues was to call the district manager. Now here we are seven months after our cabinets were installed which brings us to today when the district manager and Mark Osburn visited our home to view the cracked panels in the presence of the district manager Mark stated his position that we basically were liars and we had not called him regarding warranty issues and again denying him not calling us back. As I stated in the beginning Mark Osburns loud and demeaning remarks, condescending denials and disrespectful treatment of my wife and me all occurred in the presence of the Holiday cabinet district manager who claims he will take care of our warranty issues and get the defective panels replaced. If Mark Osburn can be so bold as to treat us this way in our home and in front of the manufactures representative all because of warranty issues which I assume he does not get paid for which would explain his behavior only leads us to believe that once he got our money he had no use for us.

Ch
Review №21

Very helpful and great ideas.

Information
3 Photos
21 Comments
4.8 Rating
  • Address:334 E Irving Park Rd, Wood Dale, IL 60191, United States
  • Site:http://americanoakcorp.com/
  • Phone:+1 630-766-4444
Categories
  • Appliance store
  • Cabinet store
  • Bathroom remodeler
  • Countertop store
  • Kitchen remodeler
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–4PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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