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Exdents Auto Body
306 E Irving Park Rd, Wood Dale, IL 60191, United States
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Exdents Auto Body
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ja
Review №1

Absolutely love Randy, always good about explaining everything. They are very professional. Work on my vehicle exceeded expectations. Victoria is a great receptionist.Its worth the almost 2hr ride.

Da
Review №2

I stopped in for an estimate and was promptly told they were busy and only do estimates via appointment. Thats when I requested they take pictures of the vehicle and email me an estimate to send to the insurance company. They agreed to do that and had me fill out a form with my info. After 4 days went by I called to check on the status of the estimate and the girl that answered mentioned that they are backed up and I should have it soon. Needless to say, I never received the estimate they promised. There should be a better system for follow up within ExDents. In the end, we sent an estimate to our insurance company from a different nearby shop and they ended up getting the repair job.

An
Review №3

I have been doing business with Randy from Exdents for the past 25 years.We recently had an accident on 08/21/19 with our 2012 Chrysler Van.Randy and his service team fixed our vehicle and did a fantastic job.Exdents service team is SECOND TO NONE!!! Exdents facility is extremely clean inside/out, especially for a body shop very impressive.Randy has always been professional and courteous. Its truly a pleasure doing business with them. Randy is one of the nicest gentlemen, I ever met. My family and I appreciate their quality and workmanship they have always provided us.

St
Review №4

Went in to get an estimate and was told it was appointment only and the next appointment was a week out. I guess they dont want business if they cant do estimates for a week.

Vl
Review №5

After accident they repaired my car, and now looks like it just came from the factory. Thank You Randy

Ry
Review №6

By far one of the best shops around, Randy is honest and efficient! Will always recommend him to everyone and every car business I go to from here on out

N
Review №7

Great people to deal with, very caring and understanding. Its obvious Randy loves what he does! This shop is organized and takes pride in their work!

Li
Review №8

I came to Exdents for an estimate. Cheyenne and Randy were very nice and I decided to bring my car here to get it repaired. Randy saw my car and gave me the estimate a few minutes later since it wasnt too bad. They are professional, keep you posted on everything and do an awesome job. My car looks perfect. I recommend going here.

Ma
Review №9

We had a great experience there. Maria in the front office was awesome. She always had a smile on her face and was very gracious to us. They fixed our car with no trouble. When we went to pick it up it looked brand new. They washed the inside and cleaned the carpet and washed and waxed the outside. The tires and wheels sparkled They did a great job, exceeded our expectations.Thanks again for everything.

Ma
Review №10

Awesome repair and Great customer service which is sometimes hard to get now a days. My Ford focus was repaired as good as new!Thank you Randy

Vi
Review №11

Had my Chevy Malibu here for a bumper repair, everyone here is very kind and kept me updated on everything! Definitely recommend this shop where you know you can trust your vehicle is in good hands!

Jo
Review №12

Exdents team is professional and provide excellent work and customer service

Mi
Review №13

I have known Randy with Exdents Auto Body for over 14 years, not as a customer but a supplier of promotional products and imprinted apparel for his business. Randy has always be aware of the need to look, and act, and be professional in all he does and what his workers represent. I have never seen such an organized and clean work environment as Exdents Auto Body in Wood Dale, IL. Over many years, I have found Randy and his employees to be very helpful, always polite, responding to call and customer needs. Often he has reached out to me personally to ask how my business was going. He is truly a personal of integrity, over the years purchasing calendars/promotional post-it notes, tee shirts, polo shirts, not just to advertise his business but given out to his customers. I have also noted Exdents Auto Body working in the community at special events that support Wood Dale, IL and the surrounding area. Great job over the years, Randy, I am so glad to have you as a customer.

An
Review №14

I wanted to paint stripes under the clearcoat of my Mustang and Exdents knew how to keep the lines straight as an arrow even over compound curves in the bumper. There quote was fair and the gloss black stripes embed so perfect, you cant feel any seams at the transitions. I show my car all over the country and have a wall of trophies. Couldnt be happier with their attention to detail...they are always busy, you have to have patients to get quality work.

St
Review №15

Exdents Auto Body is the best, Randy do excellent job in my mazda cx3 they take care of everything I have no problem recommend to people because they treat you like family thanks Randy and Maria

Er
Review №16

Had rear end damage on a 2014 chevy silverado. truck was still drivable, gate still opened. got estimate on 2/22. approved by insurance on 3/3. they said they would order the parts and paint them before i dropped off the truck, they would call when they were ready. called on 4/5 (one month of waiting) and they said to call back on 4/8. called back, they told me to wait until 4/22. at that time said it would be a good week and a half to do the repairs. they called back on 4/12 to tell me that a good week and a half was conservative (and they didnt even have the truck yet!). dropped off on 4/22. truck wasnt ready for pickup until 5/10. so two months plus one week, not counting the time they took to write the estimate. at the last minute they told me if i paid the deductiable with a credit card there would be a 5% service charge ($50 on $1000). i told them it is a company vehicle, i cant write a check, plus i had no warning. got a call back a half hour later saying they would waive it. i think this place has taken on way more work than they can do, and the customer suffers while they make more money. would not recommend, certainly wouldnt go back.

RI
Review №17

Hate to spoil their perfect record but I took my car in for an estimate and a week later, I still couldnt get anything in writing...I was told he was busy but should get it later that day or next. I stopped by 2 days later and he still hadnt gotten around to it. When I stopped by a week later, I was told that there were still about 18 ahead of me. . Either they are extremely understaffed or maybe my claim wasnt important enough for them to get around to...I hope their actual body work is better that their customer service....

Mo
Review №18

Very professional and great customer service! The owner was just so kind. Cheyenne at the front desk answered all my questions and than some. My maxima wasnt in horrible condition but it was beat up on one side with alot of scratches. He painted and waxed It looked better than when i first bought it. Not only that but they were so sweet calming me down after my crash. They also helped me out with a rental car. I highly recommend them.

Ko
Review №19

I took my truck there for paint less dent removal under a warranty. After calling them for 4 months and never getting a call back I gave up. This place is a terribly run business and clearly doesnt care about its customers.

os
Review №20

Exdents Auto Body is the best, Randy do excellent job in my mazda cx3 they take care of everything I have no problem recommend to people because they treat you like family thanks Randy and Maria

Cr
Review №21

Poor costumer service Im still waiting for an estimate over a month now

Ja
Review №22

These guys do great work!

RI
Review №23

People Terrible will never go back look at car never sent quote

Ch
Review №24

Needed a small estimate, and the man was very rude I would never go back.

To
Review №25

Literally took weeks to get an estimate. Finally got insurance settlement and was told, You only asked us for an estimate. We cant actually fix it for that much. We dont even want to work on your car.

Information
6 Photos
25 Comments
3.7 Rating
  • Address:306 E Irving Park Rd, Wood Dale, IL 60191, United States
  • Site:https://exdentsautobody.com/
  • Phone:+1 630-595-1412
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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