This review is for Luis, who was extremely friendly and helpful but not pushy at all. I stayed in the store for about an hour looking for a bag for Mothers Day (a long time in a small store but I am picky with gifts), and never felt rushed. Luis would occasionally come by with a suggestion, but he was very respectful about it and I felt no pressure from him to like or buy anything. In the end I did find a bag for my mom and she loved it!! Thank you Luis for your great customer service :)

Had a great shopping experience at this store yesterday. I was greeted by a friendly staff, and I appreciate that she explained which section were on sale and which weren’t. When she rang me up, she told me that items were final sale. The quality of the items are wonderful and the discounts are pretty good. I’m already looking forward to my next trip here.

Love this store! Thank you for the great help. I will definitely come back again, as the salesperson was very helpful and kind.

Very friendly and happy faces who help you make good choices. Loved my first Marc jacobs!

I would highly recommend to shop in March Jacobs the Woodburn Outlet Mall. Esmerald sale represantive is honest, knowledgable and friendly.

I came in this past weekend wanting to return a bag for my mom and the store manger who is the one with tattoos was completely disrespectful. Said that everything was final sale but I was not told that by the associate who rang me out.They both should be trained way better. They were nothing but rude and I did not like how I was told I couldn’t return te bag.I think they should have a better policy and they should train ALL there staff betterThey should get a manger as well that can help!So rude.

This one star is due to the poor customer service provided by the sales associate. My partner and I were waiting for the store to open, she then came up to unlock the door, she removed the key, made no eye contact and just walked away. We were hesitant, but took that as a sign that it was okay to come in. We came in and did not receive a single word from her. I knew what I wanted as I had gone in a previous time, I grabbed the backpack and went to the counter. She assumed I was not a buying customer and asked me if I wanted her to check the price after I stated that I wanted to purchase it. She did not provide her name but she was the only one in the store on 01/07/2021. The receipt stated her name as “Crivaram”. She was disrespectful and transmitted negative energy. It is unfortunate that I loved so many of the purses because I will not shop at a place that is disrespectful. Management should emphasize on heir associates the importance of respect and transmitting inviting and positive energy towards customers. I am sure I am not the only customer that feels this way.

Great shopping experience. Have shopped there a few times, staffs are always friendly and helpful！