I needed to make some mesh wire baskets for drying my herbs in because I need to dried my trimming. They gave me a discount! Helped me chose wire cutters too!I know how hard it is to find wide mouth canning lids & they had some. I picked up the last box for $10. They have canning jars too.They always help me out when I have questions.
UPDATE: Management made contact and we feel much better on how they are going to handle the situation and deal with employee/ customer relations.One of the older gentelman goes around running up into your face and starts yelling at you to get a mask. Like 6 feet dude. I understand, we have not been under a rock for the last 2 years but the level of anger behind his yelling and threating words is horriably wrong. There is a right way of going about something and a wrong way. He seams to think he knows everything about the store when he has only been there a year or so. We have been going in there for 20 years and have known and liked everyone there.
No hardware store anywhere beats G. W. Hardware. I have very varied interests & talents that require that BIG CITY kind of Hardware Store. Im always looking for the odd, difficult to find pieces for projects. This store not only blows me away, its staff is friendly, fun and very, very helpful. I say go here first, if they dont have or cant get it. Give up. Going on line is were you risk every kind of fraud, weeks of waiting and then not getting what you seek. I needed a screen for a computer. I am now waiting for the fifth to arrive hoping this one is what I ordered, not used, not a reject that did not pass muster or some crook in a foreign country just taking money and disappearing that had no business besides fake web sites. G. W. Hardware seems like the kind of Hardware store I had 60 years ago, friendly, interested in your project and some hardware genius who stocks at least two of everything you could ever need! I try to stump them all the time and guess what? It pays them well to know me...THEY ALWAYS HAVE IT!
Always love going into this store. Everyone is so helpful. Lots of goodies and everything else. If you need hardware, GW is your place.
Absolutely hands down the best staff and help weve gotten from any hardware store in the county.
My go to place for hard to find items. Theyre always helpful and knowledgeable. Cant count how many times they helpled me out with ideas for projects or problems I ran into during a projects.
This little hardware store is kind of something special. I moved into town about 6 months ago and I frequent it for repairs. The folks on the floor are really there to help you! It’s great! And it may be small but they really do have quite a variety, even a decent rv parts section!
Great place! Ive found items here that lowest and depot didnt have.
Very helpful people! This was my first time visiting the store. They took the time to measure and understand my double threaded rod (broken) that I am trying to replace. In the end, it turns out the rod I need is very specialty and they didnt have it. But I was able to find the other hardware items I needed. Will go back again!
G.W. hardware people were so helpful & friendly. Worth the trip 2 Woodburn.
Great people good prices well stocked
Very helpful staff here! So nice to be able to go a local hardware store and get real answers and help instead of a big box home improvement store where its hit and miss. They helped me figure out everything I needed to install a new bathroom vanity with my old plumbing and I got done and done right! I am so glad to know theyre here when I need help with my future projects.
Service is outstanding! They actually care about helping you!They have things you cant find in the box stores!!!!
They actually offer to help you to find what it is that youre looking for, unlike most stores nowadays we have to find everything your damn self
Everytime great customer service and very knowledgeable people
This is my favorite hardware store, they have got everything and even more, even the hard to find items for your project. And the folks they got working there are very handy and know where mostly everything is. Helpful, in and out so you can finish up that project.
Paul helped me was very nice and found just what i need for my project. Thank you
Helpful staff, they seem to have a bit of everything.
Found items here I couldnt find anywhere else,staff was very nice and helpful!
Customer service is fabulous! Jerry found what I needed even though my fella used an obscure term for the item. Very friendly, helpful service.
Awesome service. Very helpful, but also willing to let you wander & look too.
WOODBURN G W PEOPLE WERE FABULOUS. QUIK TO BE OF HELP, POLITE, FRIENDLY, KNOWLEDGEABLE. THE BEST. THANKS G W. 80 yr old in wheelchair.
Its a great hardware store. The only thing is that they have like 10 workers at all times and its a little annoying when you have all the workers come up to you asking if you need help it might seem like good customer service but to me its really annoying
Those people are so polite and they teamed up to help me and my Lady.
A great local store with some top of line customer service. They have a large selection of items for your ranch or home improvement needs. All their staff are friendly and very knowledgeable.Oh, and they have free popcorn ^_^
Best hardware store around. If they don’t have it. You’re gonna have to drive to Portland.
This is a great hardware store. They have things that the big stores are out of a lot of times. Very good selection of hardware items. You cant buy the lumber to build your house but if you need any small hardware item you should check this place out. Friendly, helpful people too!
Great store. Lots of people who know what to do to help you.
Great selection, great people. 4 out of 5 stars because they arent open as late as I would like.
We live only a few blocks away. I have an independent curiosity, pretty much know where things are in the store; even so the helpers there are really that in a nutshell. You know that handy place whereupon leaving; you are not concerned with the prices because long ago you have understood theyre competitive. Its just a home town place you hope never goes out of business.
Great local store. The staff are friendly and really helpful.
Always friendly, extremely helpful. A great way to start your day.
Good local small town feel store with kind and helpful employees and prices are equal other places.
I trade in my Propane tanks here. Any other place treats it like a Hassle & they are doing you a Favor. Do it Best makes it quick, easy & are always happy to help. Staff is Great.
This is the best hardware store ever. They have everything you need and a very helpful staff.
Great knowledgeable employees and always what I need to do my projects!
Omg the cashier was a sweetheart she made me feel right at home. I was shocked how much they had in stock I didn’t know they carried all these items. I’ll be here in often as I’m a general contractor.
They are always stocked up with everything that I need and have reasonable prices
Almost always find exactly what I need here. Convenient and my go to hardware needs store.
Greatest hometown hardware store ever!! Have used it for over 10 years and never been disappointed in their products or service.❤️❤️
Great hardware store, lost my business unfortunately until EMPLOYEES can learn to wear their masks right. Seriously hanging from their ear? Funny ppl are bothered by fabric so much.Pandemic real or not, some people don’t have immune systems and this is scary and it is real.
The workers showed me what I needed. All were very helpful.
Friendly and helpful staff. Always have what I need or they will order it.
Nice hardware store, unfortunately, closes early.
Always meets my hardware needs. Staff is always very helpful.
Super friendly helpful staff, also they have just about anything you could need.
Good local store
Love this place. Small town feel, yet everything you could ever need.
Nice to see this kind of place still exists. Hometown feel was very helpful personnel.
Although I dont go in here often they seem to have some good Milwaukee deals at times. I can if often find the parts I need faster than going into the big box stores
Good costumer service
Extremely helpful. They do almost all your shopping for you. Thank you
Love the employees
This is by far the best hardware store with which I have done business...EVER! And I have been blessed with some good ones over the years.The crew is top notch. I have had Larry help me a couple of times and he is awesome, but any member of their crew will take great care of you.For hardware and tools, yard care, plumbing, electrical or any fix-it questions you may have, you can trust GW Hardware.
They showed where what I was after was, and they were really polite and helpful.
Friendly staff. Easy access and plenty of parking. Open 7 days a week. They have a surprising number of items for any home maintenance item.
I love this store friendly and knowledgeable staff smalls town hardware store atmosphere.
Friendly staff and very helpful. Very reasonable prices. Stop at this local business 1st!
Great selection of paint!
Always great service.
The whole state is on fire we need air filters G.W sold out all thay had. WHEN THEY REORDER THEY SOLD THEM CHEAPER. NOT a word of look at me, They just helped us. Stan Tripp local 16
Great prices knowledgeable staff
Good Friendy customers. Thumb up! The store always helps you.
They have a little of everything plus its the only hardware store in town
Great place! Local small business that had a large variety of different things for your home. Love the service, love the people.
The people at GW hardware Are the most knowledgeable and helpful people in the business
Shopping for drip watering parts, my experience was and always is more fun than should be allowed. Friendly and very helpful staff. My go to hardware shop.
Great service. Ok prices. Amazing advice from people who know what they are actually talking about.
Super friendly employees! Great customer service!
Exelent service and good prices
Best place in town for your hardware needs. Helpful and knowledgeable staff. Always seem to have what Im looking for.
The staff are very helpful and knowledgeable. Always have some free popcorn in the back. They Always seem to have the screw our bolt I cant find anywhere else.
Had what I needed. Customer service was adequate.
Repeat customer. Super convenient location - well stocked and great service. Very knowledgeable staff that will help you with your home repair / improvement projects. I needed a spare key cut earlier this week and they were quick and efficient. Also they gave me a couple of 5 gallon paint stir sticks to help me finish up an old painting project. I would love to give this store and staff *****10 STARS*****
Helpful employees nice store
Always has what we need!
What a great hardware store! ! If they dont have it, you dont need it! !! Found the lost aisle today. Just left of check stand. If it has to do with house cleaning potions or liquids, it is in this aisle. I was looking for some ant spray and there selection is huge. Spent 25 minutes minutes reading label after label. Finally settled on the 2nd one I looked at and it was on sale. Plus it was made in Washington. Thats local to me. Dont forget, 10% discount for seniors on Tuesday. Happy shopping!
Friendly staff, average pricing, and good inventory. This store sets itself above the average hardware store because of the people that work there. They are friendly and knowledgable. One gentleman relished being given a challenge to find a solution for an odd problem. The staff hustles. If they are not tending the stock, they are going around and making sure people find what they are looking for. One thing to note: they close very promptly, so give yourself enough time to get your business done.
Never have to wait for help
Good and help full
My favorite hometown hardware store popcorn is free .The nuts and bolt selection is AMAZING I have been to other hardware store they dont have near the selection
I just recently moved out here to woodburn and couldn’t be happier with this local hardware store. There are stores around but I have to say this one has a great friendly staff always willing to help with any questions. I look forward to this place being my go to shop for any of my household needs.
Great guy helped me in the paint dept when hubby sent me for epoxy paint! Great unique hardware stores that has everything hardware!
This is one of the best hardware stores in the valley. Family owned and operated. Owners and employees call frequent customers by name. Lots of choices when looking for items to repair your home and property. A large selection of Milwaukee, DeWalt and Stanley equipment. Open 7 days a week but closed on holidays. This store offers a advertising insert every month with a selection of items specially priced for that month.
Excellent service, very helpful!
They seem to have every thing hardware
This is a great Hardware store, with quite a variety of merchandise and great prices. The staff are extremely helpful. We are surprised it took us so long to find them. Highly recommended
Has everything you need, with a very helpful staff.
Very nice store with super friendly & helpful staff. They have a wonderful selection of products to choose from. I wish I had a hardware store like this near my home.
Great local store, good for a quick run-in for something you need. Staff is always helpful and friendly. Some items however are a little more on the spendier side, compared to larger hardware stores, like Home Depot. But all n all, great local store.
Very friendly service and every employee is knowledgeable about the store and the products.
This is a great store! Like others have said, it has a homey old-town feel that is really lost in the newer hardware stores. Most importantly, the guys (and gals) that work in the store really know their products. They give helpful professional advice, and dont mind even just passing the time of day with you. They are always willing and happy to make sure your questions are answered properly. I always find myself just browsing for other items that I did not have on my list. I dont typically do that in the bigger box stores. Keep it up!!!
They have people there who know what you need and willing to make sure you have what you need. Two times I went there and told them what project I was doing and they got the best person there who had the most knowledge about what was doing to help me. And explained you to fix what I was working on. By far the best hardware I have ever shopped.
Today I went in and handed the gentleman running the paint department a color card with 50% written on the front in large print. I should have mentioned the 50% but took it for granted that it was obvious. Needless to say the paint did not match. I went back and said I guessed that was the issue and that I needed to get another can. The same guy came out to help and immediately became very abrasive, visibly upset, and said that I need to communicate better and that it was my fault. I told him it wasnt a big deal and I would buy the other can if we could just get the right color. Instead of working with me he started complaining that they were getting the blame and that he was the owner of the store with over 20 years experience, they were going to have to eat the cost of the paint because I didnt communicate, etc. essentially bitching me out. I finally said enough and told him I would be taking my business elsewhere from now on.I have spent several thousand dollars at this store over the past 2 years remodeling a house in Woodburn. Up until now my experiences have been good meeting many great employees that work there. It is unfortunate to see that the owner has such poor service. As an owner/leader you should be setting the example of customer service for your employees to emulate. Poor showing by the owner. I would recommend a different store.
Its our go-to place when we need something. The employees are knowledgeable if we have questions on how to install our item.
Great in and out store! Always have everything you need, with a friendly staff to help!! As a local business owner i always love to support other locally owned and ran businesses!!
Great place to get keys made great selection, much better prices that Home Depot
Very well set up store and nice since the nearest big box store is in keiser.