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GameStop
23410 Allen Rd, Woodhaven, MI 48183, United States
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GameStop
Comments
Br
Review №1

Wont be going there again. Was given a four hour estimated time. Received no updates through the day. Turned out to be a ten hour wait for my car with super defensive excuses from the representative. Yikes.

Je
Review №2

This is hands down the best gamestop ever, all the staff is super friendly and very knowledgeable, they have never steered me in the wrong way. They do such a good job I made sure I bought the ps5 and xbox with the disk trays just so I can keep coming up here, they definitely are hands down the best gamestop especially downriver

St
Review №3

Well kept GameStop brings me back with nostalgia

Di
Review №4

At this particular store they never really have I stock products. You always have to order and ship. Ive gone to other retailers in the area such as Walmart etc that have better pricing and more in store availability. The staff at gamestop are always welcoming and friendly.

Ai
Review №5

It was nice, not crowded, and the guy at the counter, I think his name was Sam, was very friendly, and we had a fun conversation. He was also very helpful

sh
Review №6

Juli, if you’re reading this, please give me another chance. I miss you. With peace and love.

Go
Review №7

Always helpful & friendly.

Ja
Review №8

Love this place!! Ben is awesome!!! Super nice and very knowledgeable of all the products.

Ma
Review №9

Gentleman was extremely helpful and knowledgeable...

Ju
Review №10

The staff is very nice and helpful. Karissa, the new manager, is wonderful and very knowledgeable. Would definitely shop here again.

Jo
Review №11

Great deals friendly service

Br
Review №12

Very nice n helpful employees.

Br
Review №13

Very helpful ! Even explained stuff I asked about that I wasnt buying. I was pleasantly surprised :)

Vo
Review №14

Best place ever

St
Review №15

Not like it was, dk if covid played a hit on all this selection

No
Review №16

Great customer service, if there isnt something there. Theyll help you find it. Then theyll let you know the deals and how to use them.

Er
Review №17

Good selection. Staff is always friendly and helpful.

Ka
Review №18

The cashier was so patient with my kids that paid with their own money and kept going back and forth between what items to buy.

Dy
Review №19

Absolutely incredible experience. Called 15 minutes before close and Billy and staff kept the store open an extra 30 minutes just for my trade in. They were patient, helpful, and went over the top. Great customer service

Lo
Review №20

I was trying to find 2 things for one of my grandsons to fill his collection. The staff there when I called was helpful they had it on hand and I drove there and picked it up. Im not a gamer but if you have it or you made it and you want some help tracking stuff down this place was very helpful to me. And they have a very good staff and very organized so they can find what theyre looking for. As always a plus

Me
Review №21

Best Game Stop in the last 10 years and with three growing kids you cant beat the trade in once they outgrow the must have games or systems. Store is always clean and when they are busy they keep it moving while adding kind service. Love this store!

Ja
Review №22

Easily the best GameStop Ive been to. The service has never been anything short of spectacular even during Black Friday. Always kind, friendly, and willing to give their opinion or advice.

Th
Review №23

$50 for a generic switch controller. Bestbuy sells them for $25.

Av
Review №24

Great game stop. Clean and organized. Staff is friendly and let you know when your pre-order is ready.

Da
Review №25

Not sure whats up, place looked like was hit by a bomb

jo
Review №26

After I asked cashier if the game i bought which was only available for xbox 360 and I have xbox one, if i was playable on my system since some games are. He said yes and talked me into buying insurance and a 1 year subscription, liars.

Ra
Review №27

Love this store

Ke
Review №28

I was greeted as I answered the door which I always appreciate. And the sales person was very helpful. The store was organized and clean.

Jo
Review №29

Great store and staff! They offer an impressive amount of new and used games along with other media related items for prices that are generally lower than their competitors. Because of this, I have been only coming to Gamestop for all my gaming and media needs and will continue to do so in the future.

Ca
Review №30

Very informative staff! Took care of me right away.

Da
Review №31

Worst experience of my life. Dont go here

T-
Review №32

Best place to grab your games. Only thing is they low ball you on trade ins but I take it you already know that

Ah
Review №33

Acknowledgment whenever you walk into somewhere, when possible, is highly important.

an
Review №34

Quick and nice worker

El
Review №35

Workers are very nice, friendly and knowledgeable

Ti
Review №36

One of the only places I dont shop online anymore because they always have what I want when I want. Prices are always the same with new games anyways so why wait 2 days go to GameStop and get what you need

Jo
Review №37

Great Staff..

Er
Review №38

This store went above and beyond to take care of my need. I didnt plan on purchasing anything more than what I had called about but due to being highly satisfied with customer service I did, and will also be returning for any future needs. Thanks GameStop.

Ha
Review №39

The people working there were very nice and showed me where the games that i was looking for were. The games had no problems.

Jo
Review №40

Fave store and fave staff. Always a good selection of games and very helpful with customer service.

Jo
Review №41

Great staff. They really know there games.

ez
Review №42

I came in the other day to pay my cricket bill, Karissa was awesome and made the trip painless and fun. On the other hand my payment never went trough. I called cricket the store and GameStop customer service line nothing was resolved. I came in today and Kerry went up and beyond what I would have expected and helped clear up everything and I was on my way. I cant be thankful enough so sad to say how much we rely on our cell phones. Thank you again to the woodhaven gs I will becoming to you more often!!

Ka
Review №43

Do you guys have PS5 out already Im just wondering here this is Nathan markel

Ju
Review №44

They have excellent customer service and are very respectful.

Bu
Review №45

Always great service and very knowledgeable with Info you may need

Ma
Review №46

This GameStop is usually busy and you sometimes have to wait. The staff is very knowledgeable and helpful.

To
Review №47

This place has games for beginners but they also have lots of stuff seriously adult gamers want.

Mi
Review №48

They are really stechy and dont know anything until you wait an hour in line after they said the opposite when you were looking at the games.Best Buy is wayyyy better.They dont price match their own site (apparently) but I went to Target across the street and got it without any hassle or waiting in an unnecessary line.

ta
Review №49

I came into the store early today and I got and Xbox one and I loved it and the employee who worked there was awesome and had good advice for me to get the Xbox one I give you a 5 🌟 rateing thanks

Jo
Review №50

Kudos to Justin and the staff. I’m an unusual client. Retired but still gaming. I was there with my daughter and grandkids. I mentioned my personal preferences. Justin enthusiastically recommended Witcher and I fbiught a used copy. It was spot on. Thanks guys.

Cl
Review №51

PS4, PS3, XBOX and switch games - preowned or new. Employees are friendly, knowledgeable and honest. Will go back to purchase more games.

to
Review №52

To be clear, the ground level employees do exactly what you expect and are in no way part of this low score. The business practices and prices as well as the ideology behind this company is the problem. Only buy from them if you cant get it anywhere else. Dont trade with them period. Check your receipts every time.

Ro
Review №53

Long line. Cashiers up selling. It is what you expect from GameStop.

Ba
Review №54

Great Staff. Good People.

Ja
Review №55

The staff were very friendly, helpful, very polite. I would definitely recommend coming here, its a very nice and friendly store

Je
Review №56

Sold me broken used controller brought it back harrassed about return then sold me another broken used controller and harrassed again about return.

Mr
Review №57

Very friendly, helpful workers and great service!

Ga
Review №58

Amazing prices on used games

He
Review №59

It felt cramped/cluttered inside. The available game options arent that great, and the price they typically ask for used games isnt much cheaper than if I bought it new.

Me
Review №60

Too small...small selection...customer service is good though!

St
Review №61

Knowledgeable staff, always very helpful.

Ja
Review №62

If you like games you will love games that they have all of the games you can want

Ja
Review №63

Very good employees and very helpful

lu
Review №64

I plan on going there in julyedit: i never went there as of 1/20/20

Ma
Review №65

Great place for games

Tr
Review №66

I go there for everything video game related and they do pretty good at helping me so five stars

Pa
Review №67

This is the way.

Dj
Review №68

Great place friendly and helpfull people

lu
Review №69

Really nice workers in the store

Mi
Review №70

Good selection of novelty items. Not the biggest selection of just games however. But a very friendly staff.

Zu
Review №71

I go there to get steam gift cards, that is all. They do that pretty well so 5 stars!

Do
Review №72

Great place for games lol

Na
Review №73

Nice little store. Could use less Hot Topic items and more games.

Ch
Review №74

Terrible customer service. Have had my phone calls ignored for an entire half hour. But got through every other GameStop around me with no issue. Rather take my business else where, what a joke.

Ma
Review №75

Told them what u was in for and he let ne buy the wrong thing, which i cant even use.

Sh
Review №76

Son found good deals

Ro
Review №77

Was told I could get a midnight release online from the GameStop website WITHOUT a preorder, I waited in line for 10 minutes to be told I couldnt get it until tomorrow(which is technically was). Ended up going to meijer and got it with no questions asked.Horrific customer service and your company just lost 60 dollars plus a customer for life.

Te
Review №78

Always great people and friendly

Ch
Review №79

It was awesome

Br
Review №80

Very helpful and friendly!

Sa
Review №81

Cheated out of my money lied to in the store dont ever go to Wood haven game stop in more not satisfy. Inn more there con artist there they want you for the money they chat on 💰 shoppers be were dont go to that GameStop in woodhaven

Je
Review №82

Great place great prices

Da
Review №83

The people that work here are friendly and ready to help you

wi
Review №84

Great returned policy.

Ja
Review №85

Knowledgeable employees and great selection.

Fr
Review №86

Excellent everything great experience

Er
Review №87

So cooperative when they could gain but let the people first thank you

Je
Review №88

Helpful and knowledgeable staff

Jo
Review №89

They have lots to keep you kicking butt and taking names night after night. With a Hugh selection of games

Ke
Review №90

Pretty good store

Va
Review №91

Always friendly and helpful staff

Ge
Review №92

I bought Halo 5 Non Pre Ordered,And the guy got me the pre-ordered edition

Ka
Review №93

Awesome customer service

Ga
Review №94

Pre-ordered a game

J
Review №95

To much talking not as much getting customers,in line,out of the store.

Ke
Review №96

The workers here always make sure I get what I want and if not they always find it somewhere

Ma
Review №97

Friendly staff. The store is small and a little crowded but we found what we were looking for.

Br
Review №98

They had the games we were looking for

Mi
Review №99

No games that I would let a kid play

An
Review №100

Employees are the worst of any Game Stop Ive been to. Do yourself a favor go to Eureka Rd.

Information
3 Photos
100 Comments
4.2 Rating
  • Address:23410 Allen Rd, Woodhaven, MI 48183, United States
  • Site:https://gamestop.com/store/us/mi/woodhaven/2937/woodhaven-village-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 734-692-5936
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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