This place is not your ordinary storage place. I e never met an attendant so nice. Very attentive and kind. The units are super clean. We’ve been here over 6 months so far and have not seen a single rodent droppings. Since when have you heard of that happening?
Warning! Danielle, the employee who works there, is a disaster. She might also flip out on you! I dreaded having to sign 10 papers in their office after learning that I couldnt rent a unit online like I used to. It usually takes 45 minutes, but it can be done in five minutes online. However, after running out of space in my garage, I finally did. On Sunday morning, I spent five hours packing a Big U-Haul truck. I left my children in the truck and went into the building to complete the task as quickly as possible. She spent 20 minutes entering information that could have been entered into the system in five minutes. She then stated that I require insurance. I explained that I didnt have my homeowners insurance papers with me, and that we could do this later, or that she could look up details from my other unit, which I already had there. After searching her computer for 10 minutes, she informed me that she had changed the name on my account from my middle name to my first name. Wow, are you serious? Thanks. My kids are cooking in the truck, and Ive been standing here for over 30 minutes just to change such a minor detail. There was nothing else done. When I asked if we could move on to more important details, she flipped out and said she would refuse to rent to me. Unbelievable. Avoid this place at all costs!!!
Ashley was absolutely wonderful to work with! She made us feel very at home and like our belongings would be safe and secure! Thank you so much for everything :):):)
I had a great experience at this storage unit Danielle and Ashley were super helpful! Thank you so much (:
Clean facilities and simple processing. Staff was extremely helpful, efficient, and solutions oriented. I would rent here again if I need extra space/moving storage.
The process was seamless from start to finish. Not only was Ashley professional and efficient, she was so friendly and welcoming. I appreciated her as well as that air conditioned lobby, I tell you what. Five stars across the board.
Thank you Danielle for accommodating a picky customer like me! My new RV storage space is great and your service was excellent!
Great place...Ashley and Danielle te the best...super patient...super helpful...have no idea what Adrian was thinking...sure must of been having a bad day. This place is really the best! So helpful!!!
Wonderful staff! Great facilities, Danielle awesome manager
I had a very good experience with my unit that I rented for 3 months. I never saw any sign of rodents or bugs. The outside was always spotlessly clean. Patricia and Jason were pleasant and reliable hosts. One day I didnt lock up right and they emailed to let me know right away. They check all the locks every morning and circulate another time during the day for an overall check. I do recommend this place, but I caution you to follow the rules to store no food in your unit since the location has open fields all around. Also, its good to check your unit often if possible.
Ashley gave us great service as I was finding a place to store my stuff! She’s so friendly and walked us through the whole process.I also got a great deal for my storage unit which is a another great bonus.
Without this manager Karen we could not have made this move in the 2 days we had to do it. She was knowledgeable, helpful and so full of positive energy. We thank this facility for making our move less stressful and the super support system we received.
Great area, clean storage units they answer all your questions and best of all my first month was free when I paid online and everything was sent to my email to from getting my storage number and pin code very easy and satisfied!
We rented a storage locker for 2 months to store our belongings while we were in Canada. We returned to find the unit and all our belongings infested with mice. When we got our stuff home, we found and killed 3 live mice living in our couch. We then had to dispose of our couch because we could hear more mice living inside. We submitted an insurance claim, but it does not make up for the hours of cleaning and disgust.When I spoke to the employee about this issue I was told every single unit in the facility has mice, and that it is not the responsibility of LifeStorage to manage vermin. I paid money for LifeStorage to keep my belongings secure and safe while I was out of the country. They didnt do this, and took no responsibility for the problem. This is not a safe place to store your things, and I caution anybody considering this facility. Your stuff will get infested with mice!!
I came in close to closing time and Ashley greeted me and helped me rent a unit. She took the time to explain everything to me and did it with a smile. Great customer service!!!
Ashley was super helpful. Took care of every concern we had
This location was very convenient to our new home. The staff was always friendly. Ashley made the paperwork quick and easy!
Very friendly and helpful, Ashley very sharp and ready to assist with all my questions. I recommend this place.
Ashley was so nice and helpful getting me setup with a couple of storage units. The process is quick & easy and it’s nice to have a friendly person help make a hectic and stressful experience enjoyable.
My wife and I need some temporary storage as we relocate and we had a wonderful conversation with the employee who was there. She helped us decide what to go with based on our needs and clearly goes out of her way to help customers. Thank you Karen!
They were friendly, and very helpful, anytime their facility had troubles with the gate, they made sure it didn’t affect anybody, wonderful prices for the area.
Have a very good and smooth experience with Karen. She helps me every step of the way. Great service!
Ashley is awesome, professional, and made my day!! Employee of the year.... I nominate her!!!
Awesome experience, quick and easy paperwork and helpful staff. Ashley was super helpful.
Great place, clean and very friendly and helpful staff. Have used a few storage places and they are the best in Woodland.
Very thorough with explanations and amazing customer service!
Karen and her associate were friendly and made the process quick and easy. Great customer service!
Karen was perfect! Helpful pleasant and professional. I wouldn’t go anywhere else for my storage needs.
Wonderful service. Ashley was especially helpful.
Awesome customer service moving and leaving. Brand new clean facility and great service. Thanks for the space.
Very professional and knowledgeable staff . Pleasant and efficient. The kind of person I would want working for me
I can’t say enough about the young lady that helped me! Patricia was super helpful in working with me as I was in the middle of a nice cross country move. Her friendly demeanor helped lessen my stress! I highly recommend going with this location for your storage needs.
Thank you for your awesome service ❤️
Nice! Very Happy with my LifeStorage.
Danielle was very friendly and helpful!
Great customer service and very friendly.
Great service. No issues
Im storing a van under the solar panels in the lot behind the garage storage units. Staff nice to work with. No complaints.
Very friendly! Will go here again.
Patricia Ayala is UHMAZING!! Seriously one of the sweetest human beings!! She helped us every step of the way in setting up our storage unit and the storage facility itself is fresh, and remarkably clean!! I highly recommend this facility to any one looking to store their items safely and securely. Thank you for all your help!!
Good experience so far.
Fantastic, new, clean, spacious and secure with friendly and helpful customer service. Easy access off I-5 at County Rd 102 approx. 1/2 mile from Woodland and short easy drive from Davis
Nice and clean