I’m constantly getting expired products from this store. Today (8/30/21) I received applesauce that expired on May 7th in my instacart order. Last week it was two products in the same order. Shopping in person I’ve found expired products in the deli, dairy, baby food, cereal, everywhere. I understand that mistakes happen but I’ve called several times and it seems like nothing is being done to remedy the situation. I even pulled the expired baby food from the shelves myself once and brought it up to customer service. Hopefully they’ll start pulling the months expired food from their shelves soon.Edit 9/21: Just received two more expired products. One expired a month ago
I havevnot in a Publix since moving from Flordia. Do while staying at a friends place in Woodstock I found out this store was near. It so superior to the grocery stores we have I. North Georgia. Sorry but true.
The staff are so friendly! The last time I was there with my kids they gave them each a balloon which, of course, got let go of. The staff insisted on getting the balloon. Then the staff actually lost it! So they had to get it down again! Then my OTHER kid lost her balloon. So they got that one! You can tell the staff loves people and kids especially.
Its always a pleasure... the service is always beyond spectacular. There is not much else to add. all departments I visited was in order fashionably. All associates were kind to me, that our paths crossed of course.Hmmmm... my chicken wings were dry a little bit. They sure were tasty though.
Quick in and out today. Great service every time. Very customer centric. An off the clock staffer just randomly helped me! Amazing
Alexander is the Deli is what customer service is all about. The best customer service I have ever received. Greeted me right away and helped get what I need. Talked with me like we were friends. I will be coming to this location just to see Alexander. FANTATSIC!!! Thank you Alexander!
I used this store today to get vegetables and a piece of meat for dinner. Vegetables were 100% on spot really nice fresh peppers and mushrooms. Meat department had a nice spread I just couldnt get to the butcher because he and the other gentleman inside were busy laughing it up. But the steaks and pork chops they had laid out were nice.
Had to run into this Public to buy water, as I just opened up my shop down the street.Very nice store, big and spacious. My only complaint is the amount of cashiers and no self checkout machines. I was really shocked. The lines were getting long at 2:30pm on a Tues.I couldnt believe no self checkout lanes at this store???Hopefully theyll install those self checkout lanes.
Latasha in the deli went above and beyond during our visit. She has really great customer service! Thank you!
It is always a pleasure to do my grocery shopping. Friendly staff and always organized
Its like the chic fil a of grocery stores, the employees are nothing but outstanding
Very friendly personel, overall. Excellent pharmacy, with knowledgeable staff.
I absolutely love this Publix! I always get great service! This weekend I picked up my daughter’s Birthday cake and wow did the bakery dept an AMAZING job. She turned 6 years old and we had a bowling party and they made her cake to match the theme of her party and it was hit!!!! Five Stars for great service!
A large selection of organic and healthy foods and beverages. Everything is decently priced and there is plenty available. The staff was friendly and helped me find what I was looking for and had options for what wasnt available.
Just appears that everyone lacks basic customer service skills.
Good selection, always clean and friendly staff. Everything I expect in a grocery store.
Great grocery store. Ordered custom sub sandwiches online... I arrived early and they were already prepared exactly as ordered!
An amazing public my only problem is the do not have some of the food that the other publix have
Always a great experience especially the deli and pharmacy!
Typical publics, very clean and bright. I stop here for subs from their deli quite often. Note, May-2021, if you dont wear your mask youll get a lot of looks!
Staff is great, always Been helpful. Has a relatively descent selection. Need to increase Spanish groceries, like flour, block chocolate for hot chocolate, passion fruit, frozen Goya juices....
Store was clean and well arranged. Staff was friendly and helpful.
Love Publix(even if their sub line is always slow and they use low quality tomatoes)This particular Publix is great,clean, well organized and well run. Hard to be upset w Publix all in all.
Deli is awesome. Good variety when you dont feel like cooking
Publix is kinda expensive, but this store is clean and never very crowded. Generally nice staff too.
Very nice store. Bakery, deli & produce are exceptional and the customer service is excellent. A lot of care going into sanitizing carts and overall cleaning. Thank you Publix for setting the bar and a great example / asset to the community.
Publix by far has the Best customer service! Great deals, too
Their subs are awesome, but they need to install self checkouts.
Great visit. Competent and courteous staff.
Good selection just to pricey .
Its always a pleasure shopping in my neighborhood publix .. Employees always friendly and ready to help🙂 everything always looks neat and fresh
This Publix needs some updating. Produce has some stuff going bad, Bakery is lame, meat department is always out of stuff
Quick and fast easy to shop there. Nice and clean.
Clean well organized store. A pleasure to shop.
Just move up from Florida and the staff is always willing to help and are very friendly. The business in general is great.
This store is beoned rude to people that used to work here
A little expensive but Great service and food.
Always a great experience. Also when I walked in, Publix employees were wiping down carts. They took their time and were really trying to clean high contact surfaces. Also every employee was wearing face masks. I personally feel that Publix is taking this pandemic very seriously and are doing their best to equip their employees and keep their shoppers and staff safe. And lets be real, Publix is the Chick-fil-A of grocery stores. I love that they ask everyone if they need help taking their items to their cars. Even a adult male.
I shopped at this publix every week for yearsWas a weekly regularUntil todayI was horribly humiliated and treated as a theif with my newborn ( whom the manager lifted her blanket to look in durring covid!!) And infromt of my 7 yr old asked to check my diaper bag to find nothing !!!😡I may be a single mom but I have no problem paying for my groceriesAnd dont steal
Good honest folks running a good honest business.
Friendly service, very helpful!!
My go to Publix! Always the best customer service!
Friendly staff. Clean and well organized.
An awesome place
I had ordered a custom cake from the bakery for my daughters 1st birthday. Requested was a moon, with stars and the colors were to be pink white & gold. Well the gold was just yellow. Pink was fine and the white was just the white of the cake. The sheet cakes come to them with white frosting already on it. The first cake i picked up looked like it was done by someones first day on the job. The moon looked like a banana and the stars idk what they even were besides some squiggly lines. I was in a hurry the day before her party, didnt look real good at it picking it up until I got home and we realized how bad it looked. So my husband calls the bakery and expresses our complaint with the cake. The assistant bakery manager offered a remake of it to be picked up by 10am the following day(day of the party) and that the bakery manager herself would be decorating it. Great! We were happy with that resolution. Well come the day of the party my husband and older daughter went to get the cake since the party started at noon & I was busy cooking. It was right at 10am that they arrived to get the cake and they still had to wait 20 minutes for the decorating to be finished. This cake looks slightly better but still not at all what we were expecting. It looked like the same person decorated it but just filled in the stars and made the banana moon more of a crescent shape. The cake also tasted off too. Usually Publix cakes & frosting are fluffy & light. This was just heavy. So we call up to Publix again and speak with the manager on duty and complain again. So she offered us a full refund. Publix offers custom cakes but clearly cant fulfill that request. So I guess if we order from Publix again itll be from the book of kits that they offer and not a custom request. Although it was just a moon and some stars. Not like I wanted Starry Night by Van Gogh painted on there. I had also shown a picture to go off of. Anyways, the service is whats getting the rating. Not the cake.
I come in here often and the employees are great so I always have high expectations! Today was a rough day but employees Rosa and Jeff were so kind, considerate, and helpful it truly blew me away!!! Great employees and great service :^D
Love the quality and variety at Publix
Clean store and checkers are pleasant and helpful.
Very clean just like all Publix. The cashiers definitely need more training as do the baggers.
Clean store, associstes are friendly!
Great store to shop
Had a sandwich at the Deli, Roast Beef with White Mountain Bread. It was very tasty! The guy who took our order was very nice. Even the other workers were interacting with us very kindly and considerate. It was a pleasant experience all around.
Good service
Excellent customer service. Professionals at all levels of the service provided. I appreciate the social distancing reminders and that CDC guidelines are being followed as well.
I am very disappointed in the bakery department there cakes are always good but this time terrible this was my 1st Grandchild first Birthday and the cake was hard icing was hard and the cake tasted old and stale VERY Disappointed!!!
I did nothing
I really only use this Publix for the sandwiches while I work. The staff in the deli is fast, and on point!! I love seeing them every time I go! Sandwiches are great and I love the mountain bread!! Check out staff is also very friendly and quick!!
Super clean, staff always friendly. They have delicious roasted chicken and chicken wings. Theyve got cheeses from around the world. Great subs. They have ready made salads and subs.You can pick up a ready made meal if you dont have time to cook. Meat and seafood department is always fresh with great selections. Great selections of wine fairly priced. Front end manager is really nice, and is always helpful with any concerns you may have. If you want good quality selections of food this is the place.
1 stop shop for all your needs
They have a great bakery
Its a publix, cant complain
Gordon from the deli is a consummate professional. Absolute legend, that guy. What a dude. Puts up with my insane sub orders and doesn’t blink an eye. He should probably be in consideration for a NASA spaceflight program, because I doubt I’ve ever encountered another soul who is as calm and collected under pressure
Always has what we need.
Easy access great location. Very nice store.
Always clean
I would give a 4/5 star, but a few workers in the Deli are so slow. It took this lady 40 mins to make 3 subs. I really wished The Deli department wouldnt put just anyone back there to make subs. It really kills the experience. Please get some skilled professionals that can make a nice sub sandwich.
Clean, spacious aisles and friendly staff willing to help.
I want to take a time to acknowledge the incredible, wonderful, and hardworking employees at Publix. I have shopped this Publix for years, and I have never once had one bad experience. The events of recent have highlighted the integrity of these employees. Despite the chaos, they remain positive. Each one of these employees from cashiers, baggers, stockers, and managers deserve nothing but respect and admiration. Thank you all for what you do.
Publix is the best place to get groceries. Bakery is by far the best.
Great place to shop
Shipping at Publix is always a pleasure!
Nice place. Nice people. Clean
I love this store, if only they carried a few more products, we wouldnt have to shop at Kroger at all!
This store has made me a devoted fan. I have a baby and a toddler, which makes shopping quite a chore. Every person I have encountered in this store has gone out of their way to help me. They have been so kind to my children and have gone above and beyond helping me out to my car with all my groceries.
Well organized and clean. Excellent customer service
Had all items I needed and wanted 😌!! Very clean and friendly workers who increased my interest in store items.
Always friendly
Always a pleasure
Great grocery store, Italian food, Chinese food, Japanese food, and dry cleaning.
Clean, helpful employees, short lines and cleans.
Friendly and Respectful.
This store was crowded today because its New Years Eve. In spite of all that, I got what I needed, and was still offered great Customer Service. Thanks Publix.
Always enjoy shopping at this Publix
Came to pick up subs last night for a party at my house. I needed 6 subs and I decided to make it super simple since I didnt have time to order ahead. I ordered 3 ham and 3 turkey all on white. I got a tray of topping so the only thing on the subs were meat and cheese. I am not exaggerating when I say I stood in like for 40 minutes. I had family waiting for me at home. I thought I would be in and out in about 15 mins or less. The lady was also rude to me when I first started to order. I have been an employee at Publix and in costumer service for 5 years. Its so frustrating that I have to be kind to everyone when Im working but when Im the guest I dont get treated the same.
Ive been shopping this store for many years. They have a low employee turn over and everyone is incredibly helpful and nice. Really enjoy this store. The Bakery is bananas fantastic, love the Deli counter and theyre always willing to open additional lanes when needed.
Always oon point
The best attention, they are very kind
One of better publix around
Great as usual
The customer service is excellent. The store is well organized. The reason for 4 star is that usually their prices are higher than the other grocery stores.
The bakery botched my sons birthday cake. The manager never followed up as promised. Honestly, I will not go there again. Been shopping there for years and see the same faces all the time but they never greet or acknowledge you.
The employees need to learn how to bag. Why do they put all the glass jars together in one bag? I separated the jars when I unloaded my cart and they still ended up in the same bag. Also the cashiers sling the food around. They need to be gentle with bags of chips, produce, cookies, etc.
Clean and a publix.
Got to have me a pub sub
Good experience
This is not my usual publix. They all have a different feel. I was surprised by the extreme friendliness of the employees. Several said hello and I entered into conversations with 2. Its just another reason why I choose to shop at publix over Kroger. Dont ever change!
Clean, organized and fast checkout
VERY helpful staff to help me find correct battery AND get it installed in my thingie needing that unique battery!!