I spoke with a very nice young man, Rydall, about purchasing a new adjustable base and mattress. He was very professional and knowledgeable. I truly appreciated the fact he wasnt a pushy salesman.My husband has recently had back surgery. The doctor suggested an adjustable base bed to help relieve the pressure on his lower back. He needs firm mattress also.Rydall showed me several mattresses and told me about each one. He was very helpful in my decision making. I took the information to my husband. He liked what I told him and told me to go ahead and purchase the mattress I thought would be best for him.I have been researching mattresses for weeks and Rydalls expertise was a huge help in my final decision.
Ray was the best salesman Ive seen in many years. New his products extremely well. Explained everything from foam to 120 day return policy. This guy is a one stop mattress buy. Good job Ray
Recently purchased a mattress, 2 pillows, & 2 pillow coverings. I will never buy mattresses anywhere else! The sale associate, Gerald, was very helpful in assisting me to choose a mattress that suited me & my price range. The delivery process was simply awesome! A phone call the day before with the ETA, a phone call & email when the truck was 10 minutes out. Delivery guys were courteous. Entire process from beginning to end was just great!
Went into Wylie store about 7:15pm. The store manager Felix, I believe, was tremendously helpful, friendly, and knowledgeable. They use an automated system to recommend mattresses of different types and brands. Seemed to work as we quickly identified a few that my wife and I felt comfortable with...and on lol. I really appreciated the time and care Felix took with us, staying past closing by 1/2 an hour. Looking forward to our new mattress!!
Ray is VERY knowledgeable, friendly, and extremely helpful. If you want/need assistance in picking out the correct bed for you then you need to go see Ray. Great experience. 👍
Ray was very helpful in helping us choose the right mattress. He was not pushy. He was trying to help find the right choice for us. We really appreciate his knowledge and his kindness. Not just a salesperson he really did care about what he was selling. Thanks again for a good night sleep..
I have never work with a more educated mattress sales rep. He was very well trained and knew his product. Thanks for the great experience.
Ray was very helpful in guiding us to the right mattresses. He took time to explain the benefits of each. I highly recommend Ray. When we need another mattress we will definitely contact Ray.
My lovely girlfriend and I limped in to Sleep Experts with sore backs knowing only that we needed a change. Inexperienced with the new advances in mattress technology, we realized we were in somewhat over our heads. Greeted by Ray, we were quickly welcomed into the establishment and swiftly began the process of enhancing our sleeping experience. Ray was helpful with any question we had, patient while we decided on our new investment, and went above and beyond to make sure it fit in our budget. Kudos to him and the entire team. Will definitely be recommending to others.
Great place to shop. Stefano was very helpful with finding the perfect mattress fit for our son. The store is running a spring specials right now. Highly recommend it.
Stefano Marino and the other gentleman (Im sorry I dont know his name) were a huge help! We came in looking for a possible warranty exchange for our 6 year old mattress and box spring. Unfortunately for us, we wound up having to buy a whole new set; but Stefano was very swift in responding to all my questions and emails. He provided a detailed quote for every inquiry and made the whole process painless.Thank you so much Stefano!
I had no expectations of buying a bed when I walked in the Wylie store. Thought I would lay on a few beds and then order something online. Ray was such a good salesman. No pressure. Very informative. He made the process so easy and stress less I decided to buy a bed on my second visit. Fast delivery as well. I will buy all of my future beds from this store.
I decided to purchase a Kingsdown queen size mattress, waterproof cover and a temper pedic pillow with cooling technology for my sons room. Mike at Sleep Experts was so helpful, this is the perfect mattress for my sons needs. I love this location on the corner of FM 544 in Wylie, next to Sally Beauty Supply, in front of the Target, across from Aldi and Quick Trip. Its easy to get to and they are always nice. They made my purchase and NEXT DAY delivery so seamless. I didnt have to ask questions, they provided me with all I needed to know and with a smile. I give them two thumbs up and 5 stars. Thank you Sleep Experts of Wylie. 😁
Absolutely perfect experience the gentleman that helped me knew exactly what it was talking about and knew exactly what the product was everything went exactly as he explained could not ask for anything better Ray Ray driggers was my salesman very knowledgeable very professional very polite
We highly recommend the Sleep Experts-Wylie location. Felix was incredible to work with and got us a great new mattress! 5 stars!
Corey our sales person was very knowledgeable and helpful. Who knew that buying a mattress could be such an enjoyable experience.
My husband and I went into sleep experts, solely interested in the Purple Mattress. Ray was so friendly, knowledgeable, and attended to our questions and concerns swiftly. He even helped me find a better pillow. We wanted to try one other mattress style not sold by sleep experts, but ended up coming back to sleep experts and buying the mattress the same day. Ray and Stephano were so easy to work with. It was a no pressure environment, just friendly sales people and we even joked about a bit. We’re thrilled with the service and savings we received from Sleep Experts. I’ll certainly refer my friends and family to them! Need a mattress go to Ray & Stephano.
I have bought several beds over the years for my family at this location. Great service!
Ray was GREAT! He talked to us about different options we had and showed us exactly what we wanted and what we could afford. This experience was so much better than what I could have ever imagined! Thanks Ray!!!
Ray was So good informational patient And I hope I love my bed for a long time
I’m going to be honest, I was skeptical at first. At first glance we walked in and were overwhelmed by the number of mattress and had no clue where to start. Ray was amazing and very knowledgeable. He first had us lay down on the expert match bed and we narrowed it down to 4 beds to try. Not only did he have our sleep comfort but also our budget in mind the whole time. I would and have recommended this sleep experts and Ray to anyone looking for a new mattress. We also ended on the “Purple3” with the adjustable base and we love it.
Nova was amazing to work with. I have sleep apnea and purchasing the wrong bed was simply not an option. She was patient with us all three times we went to the store. I must have tried every bed in the store and you could tell she had a genuine concern I picked the right one especially considering my situation. She didnt try to sell me what she wanted me to buy. Instead she wanting me to have positive results. Now instead of waking up with head and body aches I get up feeling refreshed ready to take on the day. Thank you Nova!!!!
We call and went in and was taken very good care of i would recommend my friends and family to the store
Our sleep expert, Stefano was very helpful and knowledgeable. He made our mattress buying experience stress free and successful!
Great customer service! Mr. Ray Driggers did a outstanding job he has a great attitude and respectful way to treat customers we definitely recommended to friends and family 👍🏻
After shopping at one location and several on line or by adds by phone, for a new bed, my wife and I met Ray Driggers at Sleep Experts in Wylie. TX.I must say he was the most knowledgeable sales rep I recall ever dealing with.Not at all pushy, but extremly helpful. I try to never make a large purchase without sleeping on it.I woke up at 3:00 in the morning and decided right then to upgrade to a more expensive model.My wife agreed.Ray was very personable. We did use all of his suggestions.Ray single handily kept our business in this store. We had already decided to purchase the lower model across the street, but I had to go into one place just to see.Ray made all the difference!I highly recommend Sleep Experts in Wylie and Ray is our guy!Thank you Ray,
Ray was very helpful in getting us a great deal on a new mattress. Very personable, professional, and informative. He helped us stick to a good budget and didn’t try to sell us a more expensive mattress or anything we didn’t need.
Knowledgeable employees with exceptional service. I would recommend SleepExperts to my friends and family.
Ray was amazing. We knew exactly what we wanted and he didn’t waste any time in showing us the right mattress and frame. I loved his explanation and knowledge in the matter.
Ray was AMAZING! He provided great details on our purchase and helped us understand tremendously the importance of choosing the right mattress.
Ray is great. I felt like I had known him a long time, instead of just meeting him when I walked into the store. He made my mattress buying experience great. I had my mattress within a few days of purchasing it.
I had a good experience went there on lunch and looked and Felix the salesman came and talked to me and he know all of his info on all the beds…ended up coming back after work and he greeted me again and asked me if I needed help and I said no not right now the point is I love when people are not pushy and pressuring u to make a Sale u don’t fill overwhelmed of u need a new bed I do say go here and talk to Felix!
Extremely helpful and patient! This is our second mattress from here. Highly recommend them.
Ray was very helpful in making my decision to purchase a mattress.Ray was very knowledgeable and passionate about his job.
Ray was knowledgeable, friendly and upfront with prices and good deals. Took his time with us and answered all our questions. This is the store in Wylie. Highly recommended👍
Wide variety of quality products. Ray Driggers was knowledgeable and informative!
It was truly an amazing experience from start to finish! The representative in the store was top notch.
Nice customer service and representatives understand my requirement very quickly! Got the best of what I was looking for!!
Great personalized service. Stefano was very helpful!
Stefano Marino was really friendly and helpful. He greated us as soon as we arrived and let us know he would be right with us. He asked me what i was looking for and didnt try to push somethnng on me that wasnt what i needed. I got a great bed at great price. This is my second purchase at this location and ive been very happy both times.
My Husband and I went to the sleep experts in Wylie on Saturday July 4th and Ray assisted us. We were extremely happy with his service. He was patient, new every detail of all of the mattresses in the store. Ray answered all of our questions and made sure we got the best deal and that we were happy with our purchase. We bought a queen Purple 3 and a pillow. So far I’m loving the pillow and super excited to get my mattress. Ray should be commended for his excellent customer Service. Please pass on to upper management!Sincerely,Julie Ortiz
Nova did a great job helping us find our new bed! Ray was great too! These guys really are the experts at helping you discover a good night’s sleep! Thanks so much!
The prices were reasonable and the service provided by Nova Uttal was great. She is very knowledgeable and answered all my queries. She is indeed a great salesperson.
Salesman was very helpful, attentive and knowledgeable. I felt like he understood my needs and helped me pick the best matress for me. Also felt like I got a good deal. Would definitely buy from the Wylie Sleep Experts location again and recommend the store to others.
The gentleman named Stefano Marino was so kind and so helpful, very knowledgeable, it was a great experience, will definitely let everyone I know about him .Thank you so much Mr Stefano Marino you made it so easy and fast to get things done .Now thats what you call service.!!
Micheal was wonderful today. When I entered the store both he and his coworker were with customers. Michael acknowledged me and stated someone would be with me shortly and encouraged me to look around. I did just that and when he came over we started our mattress journey. I had lots of questions. He provided answers and offered options. He was really, friendly, knowledgeable & courteous. I walked away with a new mattress and adjustable base.I was very satisfied and enjoyed my mattress shopping experience. I ready for my delivery!
Normally I dont enjoy shopping. Especially for expensive purchases. You usually have to deal with pushy sales people, but this time was different. Ray was very helpful and knowledgeable. He took the time to assess our body types, and recommend the mattresses that were best suited for us. Even if we decided to go with the less expensive of the three we were shown, Ray just wanted us to find the right mattress to suit our needs. We ended up getting the most expensive anyways! I would recommend others to go visit Sleep Experts, and talk to Ray Driggers.
Ray Driggers was very helpful and knowledgeable in our search to find new mattresses. The prices were reasonable and Service was great. George Brown
Michael was definitely the best mattress salesman experience we have ever had! He gave us plenty of knowledgeable information about the multiple manufacturers and pricing levels of the mattresses in the store without being at all pushy or overbearing! He was patient and made us feel relaxed as our daughter tried many mattresses. We will absolutely return here the next time we are in the market for a new mattress!!
We were so happy with our experience at the Wylie Texas store. Ray Driggers was diligent in making sure that we chose the correct bed for us. We will recommend Ray and Mike at the Wylie store to our family and friends. We trust them to be thorough and honest about the best mattress for their needs!
Im very impressed with this place. When youre spending a lot of money, you want to make sure its what works best for you. Mike helped us find exactly what we needed, he was very patient with my back and forth and 1000 questions. When he told me about the 4 month trial period, I felt safe in my purchase! That made me feel so much better to have that! I didnt feel pressured at all and we even bought some pillows that are heaven! We will definitely be back for the kids beds next!
It was a great place to get your mattress at sleep experts what a great deal.Thank you Kelly
Ray was personable and knowledgeable. We never felt like we were being sold.
We were a little nervous to go mattress shopping during this time but so glad we did! The store was super clean, masks, pillow covers, spray, and hand sanitizer. We worked with Ray who made the experience enjoyable with his product knowledge and quick wit!
Came in the store not sure what mattress I was wanting but Michael Hickey was amazing from the moment we walked in the door till we left! He helped us choice the perfect mattress for us and was awesome at explaining everything about mattress, pillows and everything. Honestly the best experience we have had ! I am truly happy with their customer service and how amazing they were with us !!!
Nova Uttal at Sleep Experts in Wylie Texas is a knowledgeable efficient and helpful sales personal. I will definitely go back .
Ray was awesome! He got delivery To us as soon as it was available and when a few of our mattresses were delayed he went above and beyond to help us out. He is friendly and honest. He goes above and beyond to help you as a customer! He was patient while my husband, father and I picked out mattresses that suited our needs. He was never rushed or pushy even though there were other people In the store! If you need a mattress please go see Ray!
Ray was very knowledgeable and offered all options available to us as we shopped for our new mattress.I would recommend talking with him before buying any mattress no matter where you decide to buy.
Ray was super awesome. Very helpful with helping us find a new mattress. Called after delivery to check up on any questions we might have. Highly recommend. Not your typical salesperson. No pressure to purchase and definitely made us feel at ease with our investment.
I am 100% satisfied with the way this place runs their business!! The manager Ray is a stand-up guy and went above and beyond to make sure we were satisfied with our purchase. When we had some trouble with the transaction, even after a year following the purchase, he did the right thing and made sure we were satisfied customers. So refreshing to see businesses and managers keep the customer first and make sure they are happy. We have purchased many mattresses in my adult life and this company/location is the best!!
Ray was extremely thorough and informative. We had an enjoyable experience.
Ray was awesome to work with. Very friendly and walked us through the entire process explaining everything about the mattress the base unit and how to take care of it. Great service
My husband and I bought our split king adjustable bed 8 years ago. We recently decided we would prefer a single remote. Mike and Ray were very helped us with getting the cable to sync the bases and provided the schematic for connecting the cables. A few days later we went in searching for a bridge to place between the 2 beds to make the one king bed. Again they went out of their way to tell us where to find them.
I had an epxcellent experience purchasing a Queen mattress and box springs. Ray was the only one on duty and did a fine job juggling multiple customers. The price was fair, and I appreciated the extras.
This was the most painless experience I’ve had when buying a mattress! Ray was very informative and helpful! I will definitely be recommending this place and him!
Mike helped my husband and I pick out our grandson’s first big boy bed, and we are so happy with our choice. Mike was such a huge help and very knowledgeable. We appreciate the great customer service. We will definitely be back to see him!
Ray is THE MAN to see! He helped us last fall when we were buying a bed for our eldest son. Last week we were looking for another new bed and Ray knocked it out of the park! He took time to listen to our need, scan us with the Sleep Expert system so he could show us the mattresses that were the best fit for our body types and sleeping styles, and then worked really hard to make us a deal we just couldnt say no to! Were happily getting the best sleep of our lives now!! Thank you Ray!!
Nova was so nice and helpful and let us go at it own pace.
Ray was so friendly and helpful!!! I was in and out within 20 minutes. I got a GREAT deal and NEXT day delivery!!! 5 stars all the way around👍👍👍
I bought a mattress about a month ago. Mr. Ray Driggers did a great job taking care of me and my wife. He gave us the information that we needed and recommended the perfect mattress and adjustable base. We got great savings as well. I recommend getting your next mattress from this place.
Dealing with Ray was fantastic. He spent so much time educating us on mattress buying and helped us understand the differences in pricing, and helped my wife and I find which type most suited each of us. He then spent an hour or so while we tried different beds suggested for us based on how we sleep, the aches we wake up everyday, etc... He was full of knowledge, the process was all educational, and no pressure. He made the process enjoyable, and was one of our best date nights. The adjustable bed and mattress has been in our home now for about 2 weeks, and we are both now sleeping through the night, and I can actually get out of bed now and instantly start walking without cracking and full of pain, not to mention my reflux issue has improved as well by being able to slightly incline the bed. My back feels much better due to slightly lifting the foot of the bed under my knees, so now my back muscles are not stretched out during the night. Overall, great experience and great bed. Very glad we decided to visit this store, very glad we had Ray helping us, and glad we made the investment in our sleep. Thank you Ray.
My fiance and I were bed shopping for the first time and Mike was EXTREMELY helpful and honest. None of that pushy salesman stuff AT ALL! He let us take our time picking a bed, gave us space and wasnt upset when we needed to think about it before buying a bed. We came back the next day and bought our bed and using that smart mattress HELPS save time and finds the bed that best fits our body. HIGHLY recommend shopping here!!!
Ray was great! Wonderful! Funny! Helpful! And nice! He helped me get what I needed and didn’t sell me anything extra I didn’t want or need! Love this place! Love my mattress and delivery is fast!!
I went into Sleep Experts skeptical, but Mike greeted me and showed me around. He was not pushy at all, as I had experienced at other places. He showed me several different options and didnt just recommend the most expensive mattresses. What really helped me in picking the perfect one was their diagnostic machine! I ended up ordering a Kingsdown, and I sleep like a baby and dont wake up with back pain. Wonderful experience! Best purchase Ive ever made.
These guys are good to go! Great communication, excellent pricing. Everyone at the store did what it takes to make sure we were taken care of, even staying at the store late to help us make a decision on our purchase. Shop in confidence!
Thank you Michael for your help! We love our new Tempur-Pedic mattress.
Mike, was great, not pushy, he was very knowledgeable and great customer service. He did everything thing and took time to research the best deal for us. We highly recommend buying from Mike
The guys at the Wylie store off of 544 took great care of my wife and I. They were patient with the decision process, very knowledgeable, and comp’d multiple items to make sure our new bed performed as we anticipated. Couldn’t recommend enough...thanks guys!
Mike Hickey was so nice and so informative.. I was not rushed . Best Customer Care experience I have received in a long time. I even got the bed delivered to my house same day because I went to the store before noon. Delivery was a breeze and on time. Larry even priced matched the next day and i saved more money! I would defiantly recommend Sleep Experts for a new mattress.. Act TODAY AND GET YOU SOME GOOD SLEEP! Wylie store rocks! whoop whoop
Sleep Experts Wylie was extremely helpful and informative. Great experience!!
Mike and Tina were great! My mom is very picky about how firm her bed is. They worked with her and found the perfect bed. Highly recommend them over the other place across the street, who made us feel like we were bothering them. Tina and Mike took their time and understood our need. Great sales on everything including a mattress cover.
My wife and I could write page after page after page about our experience, twice now, with Sleep Experts, Wylie, Texas. In short everything and I MEAN EVERYTHING from personal and professional presence and RED carpet delivery, ON TIME stands out!!! FIVE STARS!!!!! Many many thanks to Mike and Ray!!!
Mike was super helpful, a friendly guide rather than a pushy salesman. His knowledge helped us with accessories too, like the right sized sheets, and adjustable bases! Also the great guarantees! All shopping experiences should be like this! I will recommed Mike and Sleep Experts to everyone I know!
This is the second time we have purchased from Sleep Experts and we have been extremely happy both times! Ray was super helpful!
After shopping around, I was pleased to give Sleep Experts Wylie my business. I appreciated Ray’s time educating me on all the options available, as mattresses aren’t something purchased often enough to keep up with the latest options. He was the first to do that, and he wanted to make sure we were happy with our choice. We will be back when it is time to purchase for our other two beds!
Loved them! Worked with my husband and I until we found the perfect mattress. Even got us major savings
Great sales staff
The stores layout and salesman, Ray, were very professional, and I’ll be walking away with what I expect to be a fantastic bed for just under what I was hoping to spend. Great service would recommend!
I dont think Ive ever had a better experience purchasing a mattress than I did at this store. We walked in to the store with a general idea of what we wanted and our price range. Sleep expert, and I do mean EXPERT, Seth Stallings, greeted us immediately to help us navigate the store. Like most people who have to do this kind of shopping, we just wanted to look around and try out the mattresses and get an idea of what was out there. He knew we were just looking around and not quite ready to make a decision, but he was more than willing to spend his time discussing the different options with us. My medical conditions make it important for me to find a bed that would help me be as healthy as possible, but also be a great option for my boyfriend as well. With that, Seth decided it would be best for us to utilize their Expert Match system so that we knew what beds were in both of our ranges. Within minutes, we had our results in hand and a list of beds that would be the most likely to fit our bodies. We ended up finding the perfect bed for each of us all while thinking we were going to have to spend days store hopping to find something that worked, which has been our past experiences. Seth put absolutely no pressure on us to buy and even suggested that we do our own research that night since we told him we would be taking a day to think about it; he even provided us material to help get us started. After looking into our options that night, we knew we had found what we needed. We were able to get an AMAZING mattress at a great discount with zero interest. You will not regret walking in to this store. Ask for Seth! He truly cares about making his customers happy and helping them along the way. Thanks again, Seth!!
Hi, my name is Larry Atherton, I am the new store manger for this Sleep Experts location in Wylie. I have been with the company for over 20yrs now. And my main goal is to help my customers get a great night sleep. We have a different way of achieving that here. With our Expert Match system, Not only do we help you find a comfortable mattress, but one that will give you the right support as well. We offer a great selection of beds to choose from and Back them with a full 120 day Love your mattress guarantee. Please come by and let me help you get a great nights sleep. Mention this review and get free delivery and set up for any purchase over $799.
Such a great low pressure approach! It was everything we could have wanted. Good price, on time delivery, great bed. And the delivery guys were awesome too!
What a great store! Mike took the time to answer our questions and was patient while we tried out the beds. Best bed buying experience ever! Thanks Sleep Expert
Very knowledgeable and gave a good discounts.
We had a wonderful experience here today with Ray. First, he was amazing with our two young boys and immediately got them settled in with some legos, which kept them happy the entire time we were there :) He took the time to really listen to what we wanted in a mattress and showed us only what was in our budget and met our needs. We were contemplating the adjustable base, but I wasnt 100% sold. So, when we found the mattress we loved, Ray actually switched the mattresses around himself so that we could try it all together! He just went above and beyond to make our experience wonderful. This is definitely our go to mattress store for life. Its rare to find this level of genuine customer service anymore. What I thought would be a stressful experience where we would end up leaving empty handed because everything was too expensive, ended up being easy, enjoyable and affordable :) I wish we would have come years ago! Thank you so much Ray and Sleep Experts of Wylie
Very helpful and funny. Loved the jokes😂
Excellent service and save altot of money. Ray the manager is absolutely professional and friendly. He made our buying experience pleasant without the pushy sales. I would recommend this store and Ray for your next bed purchase...
Ray provided excellent customer service! I would highly recommend!!!
5 star experience all around. The store is super clean and they give you disposable pillow covers so you dont have to put your face where everyone elses has been! As a clean freak, this was a major win for me. Our salesman Ray was fantastic! He really took the time to educate us on all the different types of mattresses and helped us choose the best one based on our wants and needs. On top of that, there was a 4th of July sale so he got us a great deal! I highly recommend this store. You wont be disappointed!
Store staff was very helpful and knowledgeable!!
Excellent customer service, Mike was full of knowledge and extremely polite and patient