I would recommend this location to anyone. Tyler Barrand was excellent to work with. He called me directly as I was booking on line to make sure I understood everything and if I had any questions.

Rate goes up, additional mandatory fees, but one of the most accommodating storage facilities I have used.

I rented a clean unit and was helped by tyler berrand;he was very helpful and professional.

I thought the whole process of renting a.storage place was fast and easy. Tyler was friendly and professional.

I am new to the idea of having a storage unit. Tyler gave me great service--walked me through the process and took me down to the unit and showed me the best way to apply the lock. I highly recommend!

I recently moved to Michigan from Arizona and needed a place to store my things while I waited to move into a more permanent residence. Jamal did a fantastic job of working with me to find a unit that made the most sense for my budget and the amount of things I had to store. The location is pretty big and has good options. Price was fairly reasonable it wish it was a little less expensive. At least for the first month. Overall great experience. Thanks, Jamal!

Super duper customer service. I think I dealt with a man name Tyler, was very helpful. Thanks again!

Was plowed and maintained well enough to get in. Everything seems pretty much as expected.

Nice place that has month to month rates!Friendly people. Would highly recommend.

Tyler was very helpful in showing me a storage unit to fit my needs, and with the reservation process. As well as explaining rent schedule and prices

The staff was friendly and extremely helpful with which unit would be the correct size for my needs. Prices are fair and the unit was perfect for me. Would recommend Simply Self Storage to friends and family.

This is a top notch establishment!!! The employees absolutely magnificent, not bad on the eyes either!!

Thanks to Chris Smith for helping me out. I really appreciate your excellent customer service! The prices were pretty great too!

Positive environment with awesome self service . I’m thankful for Christine help and fast service and polite attitude and helpful guidance. Great prices and like the indoor storage units that are heated.Thank you,Kyle.

We needed storage right away and my wife located this store and we love it Chris took care of her and the price was great. The property was so clean and safe looking. Dont wait go see Chris and she will take care of you!!! :)

Renting a unit for college storage was super easy, thanks Alex & Tyler!

Very helpful seamless service love my climate controlled unit. I even didnt lock my unit correctly and they emailed me right away to let me know definitely recommend

Chris is awesome at her job. She makes you feel welcomed. She patiently answers all of your questions. She goes above and beyond!!! I look forward to seeing her there when I go there. Always smiling!!! Keep up the great work Chris!!!!

Chris is so awesome... She is so very willing to help where she can. I am so impressed with her friendliness and and genuine kindness. In this day and age not too many people in customer service take the time to go above and beyond as she did with me let alone didnt make me feel like I was a bother. Keep up the great work Chris i hope your employer appreciates you as much as i do.

I called many different facilities trying to find the best rates. Everyone I spoke with was helpful. Then I met Chris at Simple Self Storage. She stood out immediately. Chris not only asked the right questions, and listened, she did everything she could to help me feel comfortable all for a price no one could match. Chris helped me find a unit that was exactly what I needed when I was under pressure. She was also very friendly and seemed cheerful each time Ive stopped in. I am so grateful for Chris and Simple Self Storage. Thank you!

9-2020 The place is FULL of mice. Their insurance does not cover rodent damage. I had expensive stuff ruined. If you store anything that can be chewed up, find someplace else!

Tyler helped me navigate through the process of getting the best storage unit, thks Tyler.

I couldn’t be happier. Chris and I hit it off the moment we met. She has an awesome attitude and went above and beyond to make the process “simply” as smooth as it gets! She was able to show me the unit before hand and gave me confidence that it was going to be the correct size and would fit my personal needs. Thank you.

Extremely helpful friendly staff.Buildings are clean and well maintained. Prices are better here than the competition.

Chris truly is such a wonderful person she made me feel almost like part of the crew right away. Not only did she help me find the unit best for me, she also had everything ready while juggling between multiple people. Major asset to the company, I hope they show her the appreciation she has earned.

Very clean grounds and facility, they offered me the best price out of all the local storage locations I contacted. Chris Smith was very helpful and knowledgeable with any questions I had. I would recommend simply self storage.

It seems like a good place with indoor units and outdoor ones as well needs more lighting for night time and getting out you have to punch a code as well instead of a sensor to let you out

I cant complain. 24 hour access for an additional cost. Gated with pin access. Have had no issues

Chris you are absolutely amazing and your customer service is top notch!! Great Job 👍👏👍👏 Thank you for ALL you do for your customers ❤️!

Chris is GREAT! She has really cleaned the place up. It’s the best it’s looked in the six years that I’ve been here. Super friendly and helpful and ALWAYS around. Ill never look for another storage facility unless Chris leaves. She’s FANTASTIC!!!!

My fiance & I recently had to move our belongings into storage while we waited to move into our new house. We looked into a different storage place first, then went here. Not only was the price better, we also got a unit that was indoors & climate controlled. Chris was great, she is very friendly & helpful.

We moved my sons stuff in at Simply self storage and the weather was really bad. Chris took the time to make sure we had the best unit. Great service great price

Helped my uncle move into a storage unit last month and Chris was so helpful we were able to look at the unit first and it was perfect and he got a free months rent. The place was really clean. Thanks Chris!

Stopped in to check on prices for a 10 x20 unit. Audrey went above and beyond to answer any questions I had and give a detailed price list. Would recommend seeing her if you stop in!

Kris was very helpful with my storage unit purchase. She was quick to help answer questions, and was able to get me set up within a matter of minutes. Awesome service! Highly recommend. :)

After leaving another storage facility we have used the Mini Storage Depot for several years now. It works out great for our business needs, especially with the 24 hour access and they do not charge extra for that. The property is clean and nicely maintained, we have always had a great experience with the management and they provide great customer service.

I called looking around for a storage unit on the phone with customer service/corporate headquarters I was told $105/mo for 10x15, no big deal I asked if that included all the fees and stuff they said yes, they also told me I had to pay prorated amount for January, I asked how much that is gonna be and they said $47 dollars! I go into the store and finish signing up, they gave a free lock which was nice, once the paperwork was done the told me $69.90 I told them I was told $47 they said that theirs administration fees and stuff, I completely understand they have to pay the staff but when I ask how much it all is through the phone included the administration fees and as well when I ask a monthly price also tell your customers that their is a $10 safeguard fee as well no matter what! Poor communication skills and if I didn’t need it I would’ve went somewhere else

I stored my antique vehicle here and the staff was great! Amazing prices! And definitely will be storing more stuff in there! Sean was really helpful And down to earth! Very helpful staff period hands down!

We got a 10×10 unit and worked with Audrey she was great, super nice and professional. You can tell she loves her job. Super happy we choose simply self storage. I would recommend them to anyone!

I came in and consulted with Audrey and she was fabulous. She gave me all the information I needed for purchasing and was so unbelievably nice and thoughtful. Definitely asking for her specifically if I ever need to buy storage space again.

My son needed storage right away and wasn’t sure what he needed but Chris went out of her way to help him and made sure to get the right size. Great customer service. Thanks Chris for helping my son out. I really appreciate it two thumbs up 👍

Great prices. Nice facilities.

Good price for keeping my stuff safe and nice and clean good staff. Long way out of town from Grand rapids but worth it.

Since Chris took over the storage place it has been so much nicer and she is always cleaning and fixing things. So nice to see someone in the office when we need it. Thanks for putting a friendly smiling face in the office!!!

Chris has been a wonderful manager. I have been at this location for over 5 years and it has great that Chris has been on it. Fixing things that have been neglected for 5 years.I am grateful for Simply Self Storage.

Super nice staff & facilities. Used for 6 months and would use again. Very easy access and great price! Needed to get a bigger unit the day I moved & was taken care of for me, hassle free.

Great place and it’s nice and clean and the staff is so helpful.

I was in a bind a few years back and needed storage at a reasonable price, they helped me get squared away and towards the end of my stay, money was tight, but we were able to negotiate successfully. Cant thank these guys enough! Highly recommend 👍🏼💯

This place is a joke. The gate that should have been locked at all times was open for three months or more straight. We I complained they basically told me, it is what it is. They also didnt have a very good understanding of property maintenance. Stay away there are plenty of other storage places in better shape.

Im LOCKED IN.management just told me the number. *49512# and surprise I need to leave and it isnt working... I am now trapped, and no one will help. Corprat cant help. And no one will answer the phones. Ive left 3 messages.And now I have to call the non emergency number. I would give zero stars.

Of the staffing, one could not ask for better! Energetic and friendly, Chris has a knack for making the inevitable bad day of moving seem not so bad. Clean and secure facilities are there when you need them. Show up for the strage facility, leave happy because of Chris! Surely she is underpaid!

I have stored here for over a year now and use the storage for painting business purposes. It is a very clean facility and the manager Sean is always friendly and courteous. Highly Recommended!

Chris the manager is totally awesome! I saw some bad reviews but this place has changed hands I believe because the manager is a female not a male. Chris and I played phone tag for 3 days before I spoke with her and each voice mail I received from her was happy and upbeat, she wasnt annoyed at all. Chris made this storage THE place to go! There were quite a few other places closer to me one being a different Simply Self Storage and a few that were cheaper but those people had the personality of a 2x4! We originally reserved a smaller unit not knowing if it would be big enough but Chris talked us through a few different scenarios and gave us ideas. We met with Chris on Saturday and she took the time to show us the different units so we could choose. It was a pleasure working with Chris and everyone in customer service should have her attitude! This is the place to go!

I have been sharing a storage unit with my significant other and recently made the switch to my own space- the process of switching over was so simple and the staff was super helpful with the transition. My unit is clean, safe, and I feel comfortable with my stuff there.

I have been using Mini Storage Depot for almost 6 years now! The people that work there are amazing and super helpful. I have never had an issue, and the prices are hard to beat! Thank you Chris for all you help!

This place has customer service that rivals Comcast. They will absolutely rape you on charges so beware. I cancelled my unit and was never once told that I needed to remove the lock or I would continue to get charged past that date. And when asked about it all they say is its out policy. There are a thousand storage units in the Wyoming area, you can do a whole lot better than this place. Stay as far away from this place as possible.

Alex helped me and was a very professional young man.

My fiancé has been here for years and it’s nice to things getting taken care of here. Thanks Chris!!! You are always so helpful

I loved my time with this facility. The staff was very friendly and they went above and beyond to help. Also, a very clean place which is very important to me because I was storing my whole life pretty much :) I would recommend this place to anyone and everyone in need of a storage unit.

They have a great staff there the manager chris is just the greatest person dose all she can do to help you thank you all there

Sold out house and Chris was so helpful and found the perfect size. Great place to save money

We rented a unit and it was just the right size Chris helped us save money and knew just what we needed! Completely changed my perspective of using a storage unit

I want to thank Chris for all her help I can see she really care about her clients. She is a great asset to this company.

DO NOT RENT HERE! YOU HAVE Been WARNED!Beware of the positive reviews! WOOD-TV did a story on this place due to the rats & mice that have destroyed peoples property. The manager hid refused to be interviewed. Why hide if youve done nothing wrong? (Google: mini storage depot wyoming mi mice) Nor would the owners, based in Indiana, do anything. I rented and paid for a 5 x 5 storage space. My belongings did not seem to fit so I measured it. The space turns out to be less than 5 wide & ONLY 3 1/2 deep! Thats just fraud! I complained to the manager & several employees (manager has been there for years but cant keep any employees). The manager refused to do anything as he is apathetic towards the customers. And depending on which employee of the moment you speak with, you get a different answer. They cant keep customers due to poor customer service & the rate hikes which are exorbitant. They offer a $1 Move-In Special - they do this due to the high vacancy. As soon as you move all your stuff in they really jack up the rates so they get their money back from the so-called Special & you just end up moving. Also, they claim in their own lease to give a 30-day notice for all rate hikes - this 30-day notice has NEVER EVER happened! They do NOT abide by the terms of their OWN lease. More fraud!

Amazing customer service and great facility to rent at! Ill use this place any time I need storage. Recommending to all my friends. Thanks!

My friend rented a unit from Chris and I helped move in. Chris was so helpful and the unit was just right and good price.

Had a good experience today with Audrey. She was very nice and professional. Im happy we choose simply self storage.

I was at the property today Audrey waited on me and she is amazing. Great to see new management here!

Annalise did a great job showing the unit and getting us set up.Thanks!

Pretty decent place for storage.

I brought my mom to the store at the very last minute and Chris helped me and didn’t make us feel rushed at all. She took her time and helped us find what my mom needed even though it was past time to close. You made my moms difficult time much easier thanks Chris!!!

My boyfriend needed a storage unit and Chris was helpful in finding the right size that was convenient to get to he works a lot of hours and it was great that the store was open on Sundays Chris was a great help we would definitely recommend Simply Self Storage

The manger was very helpful and helped answer all our questions.

This place is super nice and really amazing. Highly recommend. :)

Great experience! Chris was incredibly friendly, she made the process quick and easy!

Christine Smith, the Store Manager at Store 20157, is fantastic! Friendly, helpful and extremely professional! She made our storage experience easy! Thank you Chris!

Stopped in today for some prices on winter storage for my car. Audrey went above and beyond to help me out and give me a full rundown on pricing options. Definitely recommend seeing her if you have any questions or need assistance!!

Love this place they came though when i need a storage unit and the rates are great i forgot to say thank you christine smith was a big help when i needed it the most from jennie larabel BIG thanks

Chris was very helpful she seven came out to my car to talk to accommodate my sleeping children 10/10 will use again

Simply recently took over and we have been very frustrated the lady they had in the office was not helpful at all and we where ready to move. Chris is new here and we just met her and so glad shes here she talked to us and explained things CLEARLY and straighten it all out. But she took care of us and we plan on staying now till we get into our house. Thanks Chris!

Great, safe, clean. Affordable rates.

Friendly people who run it very helpful

Management is amazing and very helpful I was only there short time and very easy to work with. I would recommend to anyone !!

Audrey provided 5 star Service when we came to rent a unit answered all of our questions. Very helpful would highly recommend simplyself storage on clydepark!!

There are a lot of mice in this facility. I have heard other customers complaining about this and you can also see signs of them in the hallways and in the lockers.I tried to cancel my unit for 3 months In a row, each month I was told that my account was canceled and for 2 months I got another bill. I paid them for 2 months I wasnt using the unit each time calling and asking them to cancel it. Sean said I was all set....2 months I a row. Now 3 months after originally canceling I was sent to collections and Sean changed his story and refused to do anything about it.also the plummers Porta potty place is next door...maybe thats where the rodents come from

The staff has been very helpful with setting up my rental. Always very friendly and professional whenever I stop by.

Great place found perfect storage space and Chris was very helpful.

Awesome customer service! Great to work with. I would highly recommend.

Very friendly and helpful staff.Buildings are clean.

Chris was so helpful today she helped my sister get a storage unit. We need more of her. She is the bomb!!!!

Glad new management is working on making the property nice again.Chris is a sweetheart and will work with you.

Things are getting better here. Chris is nice

Fantastic establishment, the store manager, Christine Smith, was absolutely excellent and extremdly helpful. Could not be happier with my decision.

Stored my stuff here for 3 months while I was looking for a home. After a while I slowly started to remove my things (mid december). I saw a mouse so I layed out some of my own traps and caught 3. My stuff had mouse urine and feces all over everything causing hundreds in damages. Also on a couple occasions I found a homeless man sleeping in the interior hallway. On one occasion I returned the next day and found used toilet paper and a pile of human excrement.

Very polite and helpful staff! They are willing to work with you in hard times!

Thank you Chris for making it easy to get a unit for my son.

Great service. Great location. Great prices.

Had to find a small storage quick, and Chris was very helpful .

Love Simply and the ease of renting. Chris is nice

On-site management is rude and frustrating to do business with. There are better options in town.