user
Denver Mattress
1807 S 1st St, Yakima, WA 98903, United States
Appearance
Denver Mattress
Comments
Br
Review №1

I worked with Glenn on a mattress purchase, and left my raving review on the Furniture Row site. I made a purchase from both the furniture store and Denver Mattress but it was Glenn who sealed the deal on my positive experience. Polite, informative, and an active listener. Everything you hope to find when dealing with someone on a large purchase. 10 out of 10, Ill be back to buy more because of Glenn!

Ri
Review №2

Great service, quick and easy. Would greatly recommend to anyone looking for a new bed.

Ho
Review №3

Fast and easy purchase thanks to Glen. Excited to try my new sheets!

Ve
Review №4

We were treated great as soon as we walked in Richard Heflin made it easy to shop for our mattress. After shopping all day at all the mattress stores in Yakima, we came back to Denver Mattress because of the customer service. Glen, helped us wrap everything up, and in the end we saved over $200! And left with 2 pillows and a mattress pad. Cant wait for our mattress to come in.

ja
Review №5

We are happy with the quality and service provided by Denver Mattress. The salesman was friendly and didnt try to ridiculously upsale us. He was efficient and quick as well. The mattress came in within the time frame quoted. The only reason I gave it four stars is because on the (free) delivery they wouldnt bring it inside, which made it a difficult task for one person to drag it inside. That was a bummer.

Ja
Review №6

Quick easy interaction with Richard! Came in told him was I was looking for (mattress set) on a budget. Pointed me out to a bed I instantly fell in love with. Tried a couple other varieties just to make sure and then wam bam out the door having purchased myself a new bed set! Thank you Richard for making something simple in all this chaos!

ze
Review №7

Eric was an amazing salesman lots of help with my new pillow

Ka
Review №8

Erick was a great salesman, answered every question we had and I did not feel pressured. Great experience, I knew just what I wanted and the process was quick.

Le
Review №9

Glen was super helpful in finding the right mattress. I highly recommend you visit him to find something that suits your needs.

St
Review №10

Our SA/CSR Glenn did a fantastic job assisting us with a mattress purchase. He listened to our requirements and offered us solutions based on those criteria. It saved us a lot of time and energy not being upsold on products that didnt fit the bill. He also didnt have to do any objection handling because he stayed within the parameters of what we asked for. We will reassess our rating based on delivery later this week We will see if other teams within the company have the same level of service that Glenn does.

Br
Review №11

The mattress staff are very patient and helpful. There is no pressure to buy anything and are willing to answer any questions you may have. The staff was willing to give time to make sure we made the best purchase for us rather than trying to push something else. Overall a great helpful experience!

Ma
Review №12

Richard was very informative not pushy. Helpful as we were able to finish our transaction over the phone thank you very much

Kr
Review №13

Super friendly and easy to work with. Answered all of questions quickly and very very knowledgeable about their products

Je
Review №14

I received a piece of furniture that had a missing foot. They gave me a discount. Treated me right.

Br
Review №15

They’re super helpful. Richard helped a lot when asking about the best mattress for me.

JP
Review №16

Glen was great help in finding our new mattress and accessories! A great guy!

Sa
Review №17

Richard was very helpful. It a simple process.

Ro
Review №18

Have always had great service. Very polite and helpful

Em
Review №19

Well after looking online and shopping a few places in town my dad brought me to see the bed frame he had ordered and we looked around for a while and ended at the mattresses and Erick was so polite and knowledgeable about the products and came across a mattress I loved and even ended up getting an adjustable frame and at a killer deal thank to Erick for taking the time to find out what I was looking for. I would definitely recommend going and checking them out.

Jo
Review №20

Very attentive and extremely knowledgeable, he helped me pick out a mattress that fit me and my budget, then I found out it was on sale! The best part is that I no longer have any back or joint pain. Life changing.

Ca
Review №21

Erick was extremely helpful and showed me exactly what I wanted. It was a quick

Ka
Review №22

Glen was extremely helpful, professional and personable! Great customer service!

ta
Review №23

My husband and I worked with Glenn from the Yakima, WA store. We came into the store wanting to do a quick look and he respected that and emailed us a quote. When we returned the next day, he greeted me by name. He was knowledgable about all types of mattresses. He answered our questions, gave us space to try the mattresses, and privacy for discussions. He was the kind of no pressure salesman we enjoy working with. When it was time to make our purchase, he explained all the details and choices we had. This is definitely a business we have and will continue to shop at.

Gi
Review №24

It was nice to go in and get helped by a knowledgeable salesman and then purchase and out the door in less than 30 mins.

No
Review №25

The first person who worked with my wife and I was no help at all. We. He recommended a mattress we liked but the height of the mattress, foundation and bed frame was too high for my wife to sit on. He said theres no way to reduce the height and that was that. So we departed. At home I logged on the Denver Mattress website and I found that by changing the foundation the height would reduce. We returned and worked with a young lady who was great help. She recommended a low profile foundation and steel bed frame to reduce the height. Her recommendation reduced the height 4 inches and we were pleased. I would give her a 5 star rating and the first gentleman 2 stars. Overall a 4 star rating. We purchased what she reccomend,, mattress, low profile foundation and heavy duty steel bed frame. Thank you Ellie.

Ko
Review №26

Rick was extremely helpful and showed me exactly what I wanted. It was a quick and easy shopping experience without pushy salesmen

Al
Review №27

Very helpful and knowledgeable! We bought a new mattress from them.

De
Review №28

Glen was awesome!!! Made the buying process very easy an old found the perfect bed for my family! Highly recommend Glen and their staff down there at Denver mattress!!! Thanks again!

Ri
Review №29

Fortunately we followed a suggestion from our daughter (Melissa Brewer) to talk to Glenn Manuel at Furniture Row, before we made a decision to purchase a mattress elsewhere.From the moment we introduced ourselves to him we felt like we would have no problem with having our questions answered.He took his time to inform the qualities of each product & help us in the selection & felt confident about our decision.We would definitely recommend him/& Denver Mattress.Kim BrewerRick Main

Di
Review №30

I hate walking into showrooms..sales people can be too pushy but Richard was the exception. He knew our budget, showed us several options and in the end we asked about a more expensive mattress (2x our budget) that he didnt initially offer. We loved it and bought it...no pressure just honesty, what a breath of fresh air!

Vi
Review №31

Great place, great service! Will definitely think of Furniture Row first for my furniture and mattress needs!

Mi
Review №32

Very nice mattresses, excellent service of help. Pleased with our purchase, good prices on their clearance area in the back. Also Richard was polite and helpful as well

Ke
Review №33

They came through for us. Personable and effective.

Da
Review №34

Awesome experience, Glen was very helpful and meet our needs. Highly recommend them and will buy their in the future!

Ta
Review №35

Clean environment. Friendly and knowledgeable staff. Reasonably priced. And they deliver and remove old mattress.

Ka
Review №36

Glenn was very helpful with picking out the perfect mattress for us.

Br
Review №37

Elle was the most fabulous and knowledgeable sales woman ever! Highly recommended!! Elle will help you find the best mattress for your needs!!

Ma
Review №38

Felt very welcomed, even with a pandemic going on. Glenn did such an awesome job. Very professional and knowledgeable! Would recommend to my friends!

Ka
Review №39

Very good. Nice people and got to find the perfect mattress that we wanted. Good service.

Do
Review №40

Very clean and organized. Following COVID protocol. Polite, helpful, prompt and not pushy! Great experience. Now I can’t wait to get my mattress and pillows!

Ja
Review №41

Awesome staff and managers! Full grain leather sectional is 15 years old and still looks brand new! Purple 3 mattress with competitive price matching! No reason to EVER shop anywhere else!

Kr
Review №42

Good place to get a mattress. A lot of options to choose from.

Su
Review №43

Ellie was so helpful with our 1st purchase at Furniture Row/Denver Mattress. We highly recommend her and Furniture Row. Her knowledge of the product and her positive attitude and patience was so appreciated!

Pa
Review №44

Excellent service. 2nd bed our family has purchased in a month. Very pleased with quality and price.

He
Review №45

Our loveseat we order was due to be in the end of January. Called today and they said there is a week and a half delay maybe even two weeks. Not cool. That can seam to keep their word.

Jo
Review №46

Awesome and helpful. Richard was Knowledgeable and helped me with what I needed, Explained policy as to what I can do if I wasn’t satisfied with my purchased bed, and was Courteous and professional the whole way through. Would definitely come back and recommend to anyone looking for a bed.

Le
Review №47

Very helpful, friendly service .Glen is a very Knowledgeable salesperson! Great experience!

Do
Review №48

We received excellent customer service from Glenn at the Union Gap venue. He and his assistant were friendly, efficient, and obviously anxious to please my wife and I with our bedding needs!!!

S
Review №49

Glen was informative and helpful - he provided all the answers and choices for my purchase. Best deals

J.
Review №50

Richard was awesome! Explained the product and financing. I will definitely use them again.

Jo
Review №51

Very friendly service

Ka
Review №52

Great help on the floor to find a perfect mattress and had great customer service with quick and precise checkout.

Ti
Review №53

Friendly and informative. Not pushy. Thanks

Mi
Review №54

Needed a frame for a bed. Walked in and Glenn listened and helped me get just what I was asking for. Good service. Nice store.

Fr
Review №55

Quick and friendly service. Very informative.

El
Review №56

The salesman saved me money. I was very happy.

an
Review №57

Truly a great shopping experience, the salesman was very helpful answered every question. Would definitely buy from here again the salesman Richard did an awesome job thanks alot.

Ra
Review №58

Glenn was professional and there was no sales pressure to buy anything.Will do business with them in the future

Te
Review №59

Glen was patient and knowledgeable. I appreciated the time he spent with me and my family. I recommend Glen and Denver Mattress to anyone searching for a wonderful product, dedicated staff, and smooth purchase process.

am
Review №60

Really appreciated the help without pressure. We picked out a mattress for my daughter and it will be a good memory for all of us.

Jo
Review №61

Liz is one of, if not, the best person to go to for a mattress. She is very welcoming as well as informative down to the last detail. The customer service she provides goes above and beyond the normal standards. Thanks again for your help in choosing the perfect mattress for me. 😁😁😁

Jo
Review №62

They are very friendly people there. Also they are very helpful and informative about what there selling you. I bought a mattress and frame for it plus a new cold pillow with it too. The sale men gave lots of information and was very patient and super friendly with me and my whole family. He always had the right answer for us and when we asked questions about anything. He let us try different mattresses and bed frames that would fit in to are budget and gave us so many to look at too. He was quick when doing the paper work and the couple times I change my mind with the order and order date it was come to my house. He wasnt upset but very nice and cooperative with are needs in the end. Everyone at the store was super cooperative and friendly with us an any way they could help us at all. Now the delivery truck was on time and the delivery guys were super fast pick up the old mattress and putting up the new mattress and frame even when I change my mind where to put the bed and how high it was off the ground. They were super fast and efficient plus friendly as can be. It took me and my family long to move thing out of my room and clean it then it took to set it all up. Probably took less then 8 minutes in all to finish there work. I would definitely recommend them to anyone that want to buy a bed or some new furniture. There the best in this city and in this county and surely the most friendly and cooperative and efficient and far fastest delivery people I have every seen in my life. Im definitely going back when I need more furniture and furnishings plus a new mattress too. Thank you Denver Mattress for the excellent service and great quality too.Johnny S.

Sa
Review №63

Excellent service! Glenn helped us pick the perfect mattress.

La
Review №64

Thank you Ellie for helping me choose two mattresses sets that fits my familys needs. Very friendly.

ch
Review №65

Prompt service, great prices, all questions answered, plus continued offers of assistance. Liz Dorsey was cheerful, kind and courteous and very thorough in all explanations. My husband and I are very pleased, satisfied customers.

He
Review №66

My boyfriend and I just recently purchased a mattress from Denver Mattress. From the start, we were helped by Liz. She gave us some information on different mattress and gave us some time to look around and wasn’t feeding us a whole bunch of details. She gave us time to look first. Once we made up our mind, she quickly came to help us and answer any questions that we had. Making the final purchase was very easily as well. Not only did she explain everything that we were going to buy, but her customer service was AMAZING. She was genuinely kind and caring to our needs. She also helped us buy the PERFECT pillows, just by looking at us. I highly recommend going to Denver Mattress, and especially asking for Liz.

Te
Review №67

Salesman was very helpful!!!! Pleasant experience.

Rh
Review №68

Richard Heflin was really helpful & knowledgeable with our needs in buying a mattress, would highly recommend going there.

Al
Review №69

Very friendly service! Especially Glenn and Jose, they were very attentive and answered all the questions i had promptly. Will definitely be coming back in the future!

As
Review №70

I had a wonderful time with Liz! She was so helpful and bubbly that we actually bought the mattress that day. She took us through the motions of a few bed/mattress tests to see which one would fit my sleeping position and align the best. She let us lay on the beds and recommend set times on the bed to find the best feel. She was very knowledgeable about her work that it surprised my partner and I. Awesome experience! Would recommend asking for Liz’s help!We came back a few months later to get another mattress liner and we got some great advice on how we should switch our sheets! Just great service every time.

Pa
Review №71

It’s always a pleasure purchasing items at this store in Yakima. There are always good deals, and the people that work there are very helpful. Thanks Glenn for today’s purchase!!!!

Ri
Review №72

Liz was excellent. She knows the features of the mattresses she was selling. She was attentive to our needs. She listened to what was important to us and made every effort to ensure we got the right mattress. I would not hesitate to purchase from her again! Excellent customer service!Thank you Liz.

Di
Review №73

They lie to people just to sell their products. They also say their mattress has guarantee but they wont replace the mattress. Their mattress are so expensive and are not even good quality. I wake up with back pain. Do not buy from them.

Da
Review №74

I went to several stores to find a new bed and settled on Denver Mattress because of price and quality. Liz helped me to find the right bed for my needs. I left a very happy customer! Liz was awesome helping me as well as Glenn who answered a few questions while Liz was busy. I recommend Denver Mattress in Yakima to anyone looking for a new bed! Great staff and good product!

Da
Review №75

Great service, Elizel is a very knowledgeable sales representative.Clean store with attention to the customers needs.

Br
Review №76

Elizel was very helpful and friendly. Showed me various models.

Br
Review №77

We bought a bed frame from the good people over at Denver Mattress Company. Service was exceptional. The service, quality, and price is unbeatable. Glenn helped us and made everything extremely easy and enjoyable when choosing the right piece for us. The delivery was quick and easy and we could not be happier with our purchase. Highly recommend this place to anyone in the Yakima area!

Do
Review №78

Very comfortable . Just bought a new mattress. Safety procedures are in place. Mask for sure.

Gr
Review №79

Liz was amazing! She helped us find the perfect mattress and got us a great deal! She was very informative and knowledgeable about the products we tested.

ch
Review №80

Liz Dorsey was a wealth of knowledge. She was so honest and attentive to our needs. We took our sweet time making a decision and she never rushed us. Superb service! We cant wait for a wonderful night sleep.

wa
Review №81

Glenn Manuel was excellent help in assisting in a new mattress.

Ra
Review №82

Erick was friendly and knowledgeable and help full

Dj
Review №83

We came in for a matress today and we were so thankful for Lizs help. She was very accommodating with our kid and we had an amazing experience (we went to another location first and they were not friendly). She had great knowledge and gave us wonderful tips and tricks and went above and beyond to make sure we were satisfied.

Ry
Review №84

Glenn was great

Ri
Review №85

Glenn was incredibly knowledgeable and allowed my wife and I to try everything.Great buying and customer service experience

Sc
Review №86

I recently bought a new bed at Denver Mattress Company. I was helped in the process by Liz DorseyShe helped me find the best bed for me, at the best price. She was very pleasant and helpful. I would highly recommend Denver Mattress Company.

EN
Review №87

The lady was very helpful

Mo
Review №88

Amazing and fast service! Really helpful

Ro
Review №89

Friendly staff, glen had all the answers to the questions I had. He explain the payment process in great detail.

to
Review №90

Glen was very helpful on helping us pick the right mattress and for the right price and would highly recommend going to furniture and asking for glen.

Le
Review №91

Glenn helped me from the moment I walked in the door. He was knowledgeable professional courteous and patient. We looked at several mattresses, some of which he guided me to that were less money. It seemed like it was all in the interest of getting the mattress that I really needed. I was impressed with the whole process. If you havent been to Denver mattress I would recommend that you take a look.ask for Glenn.

do
Review №92

Glenn was great! He listened to what I needed and what was important to me, then showed me options that where exactly what I wanted and in my budget! Thank you Glenn!

Al
Review №93

Glenn Manuel, has Great Customer Service. Was able to help us with everything we needed. Thank you for making oir selection easy.

Re
Review №94

The Yakima store was great to work with. They had my mattress and other accessories in stock. They were very knowledgeable and were able to recommend and answer my questions. I would highly recommend them for your furniture needs.

Ga
Review №95

Glenn took the time to help us find the exact mattress we were looking for! He was very knowledgeable about all of the products and was quick to recommend the right mattress based on our sleeping style. If you’re not sure what kind of mattress will work best for you, go see Glenn!

Hn
Review №96

Liz D, was amazing and was so helpful. Making sure we knew exactly what and how everything was going on, and definitely helped educate us with the best possible option for myself and my husband.

EL
Review №97

I bought an adjustable base from Glenn at a great price. He is very knowledgeable and always willing to help. Thanks!! (Also Liz and Norma are amazing as well!!)

Ri
Review №98

Very knowledgeable staff and they treated us well!

Ni
Review №99

Liz Dorsey at Furniture Row was very helpful! She answered all my questions in a kind and professional manner.Alex was also very helpful and courteous!All the people in furniture dept were very helpful.

Ar
Review №100

Good customer service. Informative

Information
38 Photos
100 Comments
4.9 Rating
  • Address:1807 S 1st St, Yakima, WA 98903, United States
  • Site:https://denvermattress.furniturerow.com/locations/Yakima/WA/100100?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 509-972-7365
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations