NOT a great experience overall!! To start, I walk in and the alarm goes off, after Dana turns it off he disappears to turn the lights on for the show room floor, another thing he forgot. He shows me a few beds, and has to ask my info more than a few times throughout the process to get it put into the system correctly, ANNOYING! Kept calling me Mike, when I said my name was Michael, not a big deal but details matter. Overall felt like he was on his first day or checked out maybe. Worst part was listening to his tone like he was reading a script instead of selling me on my needs. Plus, he tells me I can set a day AND TIME for delivery and I found out that is FALSE. The whole process was a nightmare. Came in ready to drop 6K on a bed a accessories, Dana made a home run of a sale into a bad experience!! On the bright side I did call back in the guy Shawn I spoke to was tuned in and on point helped me solve the delivery problem. Would not shop here again for my bedding needs, not sure anyone should.

Sean was very helpful and explained everything about the bed and what it does. He wasn’t pushy and was very helpful about all the questions we asked. He called a couple of times and was asking if we had any questions. We waited for the Labor Day sale and saved 2500.00 on our bed. He is a great asset to your salesman and company. Good job

My husband and I bought a movable base for our sleep number bed. The sales associate was very helpful and answered all of our questions we had. We scheduled a date for delivery and was out in a timely manner. We had a great experience and that is why we went back for the movable base. We recommend Sleep Number to everyone!

This review is nothing against the store as I did not purchase it from here. BUT Please beware of this expensive piece of junk!!! Have a performance series bed and the remote stopped working. They want $90 to replace it as they do not have replacement for the older model. If your equipment stopped working ( mind you a $2000 bed) you should stand by your product. Definitely not buying sleep number EVER again !!!!

This store location is clean and well kept; the staff was warm, welcoming, and knowledgeable! Our sleep number rep provided us with a thorough demonstration and was happy to provide us with “quotes” so we could go home and think things over. We came back to the store to retry the beds and make our decision and once again the same sleep number rep assisted us- answering our questions and remaining very patient. This was an amazing and life changing buying experience.... We highly recommend this location and the sleep number bed!

Dan and Sean were very knowledgeable, kind, and helpful. Had a great experience here. Did not feel rushed or pressured. The store was also tidy and well laid out.

Sean was very helpful and knowing what we need and didnt pressure us thank you again Sean

Absolutely no pressure sales. Seemed to listen to our needs without trying to sell a higher-end than what we needed. Pleasant mattress sales experience.

The only reason why this is not getting 5 stars is due to the fact that nothing King size is stocked in the store. We recently bought our first sleep number and couldnt be happier with the entire process. From in-store to delivery it was seamless. Even had to return / exchange a pillow with no questions asked, just as excited to help us then as the first time when purchasing.

Not sure how manager employee relations are supposed to work at any work place, but it must be nice to have a boss offer an employee $400 to help pay for employee to obtain an apartment. Sounds like more than manager employee work relations. Love sleep number, but I think personal issues should be kept out of the work place. As well as other types of relations.

Salesperson did NOT push. I will be purchasing our 1st bed TOMORROW- super excited!

Fine, if you can afford it.

Very informative, great deals on a fantastic bed.

Sleep number is the best!!!!Ask for Michelle.

Great staff!