My hubby & I loved the staff at Franklin Stevens. They were kind, very friendly & helpful.We had walked in 20 mins prior to their closing & never felt rushed. Picked out a beautiful band with the help of the sales associate whom gave us knowledgable advice on diamonds Ty for your service.
Very good service.
Great prices, great pieces of jewelry. Not to much of a selection but what they dont have they can make or get it for ya! Since I paid cash he lowered the price. That is how you keep my business!
The gentlemen were very friendly but did not complete the repairs on either of my watches even though they had them for almost 3 weeks. They forgot to order my watch band and didnt do a great job replacing a small bezel inside the crystal. The bezel was tiny and kind of flimsy so they removed it but still tried to charge me for the repair even though it was poorly done. A band NOT of my choosing was put on one of my watches and had to be removed as it was not remotely like the one I asked for, but they were friendly.
Great personal,professional sales and service.Dont go to the mall for jewelry when you can go to Franklin-Stevens.They also sell watches.
We owe a huge thank you to the team at Franklin Stevens Jewelers for their fine service to help us find and purchase our wedding bands! They were so patient and thorough and spent a good amount of time with us as we explained what we were looking for. They were able to help us refine our searches and find exactly what we wanted. They even engraved our wedding bands. Franklin-Stevens will remain our top recommendation when talking with family, friends, and really anyone who is looking for fine jewelry in the York, PA area. THANK YOU TO THE TEAM AT FRANKLIN STEVENS JEWELERS! We love our wedding rings!
Best Jewelers in the area.
An incredibly friendly atmosphere, no pressure Jewelry store with exceptional pricing. I have purchased several watches and pieces of jewelry over the past 10 years. The quality is second to none, and offer unique individual items you wont find at mall stores! The owner seems to really care about you as a customer and doesnt want to just sell you something from the shelf, but find that special piece that is exactly what you want.
Love the opportunity to work with you. Enjoyed your time with your family to make our purchase special. Once in a lifetime purchase. Loving my special diamond.
Outstanding customer service!
Always friendly service! Recently had a bracelet resized and Steve II did an excellent job!!! A local gem - pun intended. :)
A jeweler you can trust to get it done right.
I recently purchased an engagement ring at Franklin-Stevens Jewelers. The customer service was top notch from beginning to end. I got the ring I was looking for within two days. I definitely recommend anyone looking for jewelry to check this place out!
This business does an amazing job of meeting its customers needs with the service that it provides.
Very friendly and helpful staff!
Very nice people, helpful, beautiful jewelry. I recommend going here.
Friendly customer service, great prices. Stop in have your battery changed in your watch.
Friendly, timely service that pleases the repeat customer!
They were very helpful and you get a kind of experience you cant get at a mall jewelry store. They helped me get my wife a perfect anniversary gift.
Good to buy there new for me be there again
Very helpful and friendly jewelry store.
They did a excellent job.
Great engraving service
Yorks finest
The owner Steve does a fine job. Not only does he sell quality jewelry, he makes repairs as well.
Friendly people, great service.